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HRM/JULY/2007
HRM/JULY/2007
HRM/JULY/2007
Fig.
1
(i) Describe
how the wage system shown in Fig. 1 operates.
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(ii) Is the wage system used by Hotel B a good way of motivating staff? Explain
your answer.
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HRM/JULY/2007
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(b) Hotel C is finding it difficult to recruit new employees. It pays higher wages than
other companies in the area. Explain two possible reasons why it is finding recruitment
difficult.
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(c) The management of Hotel D believe that they should increase their spending on
staff training.
(i) State and explain two different types of training that could be used by the company.
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(ii) Describe the benefits for Hotel D of having a more highly trained staff.
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HRM/JULY/2007
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[20 Marks]
QUESTION 2
a) Differentiate the characteristic between the Internal and External Recruitment.
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[2 marks]
b) Explain TWO (2) advantages and TWO (2) disadvantages of External recruitment
approach .
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HRM/JULY/2007
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[8 marks]
HRM/JULY/2007
QUESTION 3
a) What is meant by the term performance appraisal?
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[4 marks]
b) Discuss TWO (2) reasons why performance appraisals need to be conducted in an
organisation.
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HRM/JULY/2007
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[8 marks]
HRM/JULY/2007
[Total: 20 Marks]
HRM/JULY/2007
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