JAROSLAV PADIVY

Address: 28. Oktobra 3, Trenn, 911 01 E-mail address: jaroslav.padivy@gmail.com Phone: (+421) 911 373 601

Education
1999 - 2003 IT grammar school with graduation present Faculty of management at Comenius University in Bratislava (long distance study)

Professional Experience
October 2010 February 2012 Infosys BPO, Brno Czech Republic Application support / Team, Transition Leader for German market Hired for a transition of a Siebel applications from vendors in Germany, Austria, Switzerland and for other applications in Austria to Infosys Technologies and Infosys BPO. Spend 6 months in Austria, Germany and Switzerland. Responsible for conducting KT (knowledge transfer) sessions, sessions where knowledge of the functional and technical/architectural details of about 50 applications (Siebel, Java, HTML based) were transferred to Infosys Preparing application appreciation documents (business functions/technical implementation Acquiring business needs for the enhancements deployed for the applications, including translating between German and English; Responsible for resolving tickets for the mentioned applications (L2 support)in a timely manner, executing periodic reports and customer custom activities; Executing periodic reports and presenting the reports to Business. Responsible for a team of 10 people, 3 from offshore. May 2008 January 2010 Konica Minolta, Bratislava Slovakia Product manager Product knowledge, training of dealers and technicians, technical support Project manager for the whole country. January 2008 May 2008 Dm Ddrogeriemarkt , Bratislava Slovakia Technical support for branch offices Installing HW/SW, call and VNC support for branch offices Level 2 / Level 3

 January 2005 December 2007 Johann Kliment KG Wien Austria Directive administrator of computer network Administration of computer network, creating and maintaining databases, graphic adjustments, managing of projects, documents scanning and archiving January 2003 December 2005 Delux, London UK Warehouseman / Warehouse manager. Team Leader, work management in SAP, goods archiving, employee management, logistics, responsibility for warehouse

Skills
Courses Certificate of proficiency in electrical engineering

Languages: Slovak mother tongue Czech - fluent English fluent German fluent Computer knowledge (user): SAP upper intermediate Adobe Photoshop - intermediate Microsoft Excel - intermediate Microsoft PowerPoint - intermediate Microsoft Word - intermediate Internet (e-mail, www) - expert Computer knowledge (programmer): HTML - basics SQL basics Delphi basics Computer knowledge (administrator): Administration of LAN/WAN - intermediate Windows Server 2003 re-intermediate