A

PROJECT REPORT
ON

The Topic Of

THE CSR INITIATIVES

(MMTC Ltd.) New Delhi
Towards Partial Fulfillment Of The Requirement for the Award of the Degree Of

MASTER OF BUSINESS ADMINISTRATION In Human Resource From Graphic Era University, Dehradun

Supervised By:

Supervised By:

Mr. S.BHASKER
Deputy General Manager

Ms. Venita Solomon

Deputy Manager (CSR)

Submitted By:

Priya Goel
Roll No- 49

ACKNOWLEDGEMENT
I would like to express gratitude to all those who gave me the opportunity to complete this project. I want to thank Mr. S. BHASKER, Deputy General Manager at MMTC LTD, for giving me permission to commence this project at the first instance, to do the necessary research work and use departmental literature. I have furthermore to thank Ms. VENITA SOLOMON, Deputy Manager (CSR) for her constant support and guidance. A special mention of appreciation to all the respondents who patiently responded to the questionnaire and without whose support my report would have been incomplete.

PRIYA GOEL

TABLE OF CONTENTS

CONTENTS

PAGE NO.

CHAPTER 1

INTRODUCTION

04

CHAPTER 2

COMPANY PROFILE

10

CHAPTER 3

RESEARCH METHODOLOGY

42

CHAPTER 4

DATA ANALYSIS

45

CHAPTER 5

FINDINGS AND RECOMMENDATIONS

54

CHAPTER 6

ANNEXURES

57

INTRODUCTION

What is Corporate Social Responsibility?

CSR is also called corporate conscience, corporate citizenship, social performance, or sustainable responsible business. It is a form of corporate self-regulation integrated into a business model. CSR policy functions as a built-in, self-regulating mechanism whereby business monitors and ensures its active compliance with the spirit of the law, ethical standards, and international norms. The goal of CSR is to embrace responsibility for the company's actions and encourage a positive impact through its activities on the environment, consumers, employees, communities, stakeholders and all other members of the public sphere. Furthermore, CSRfocused businesses would proactively promote the public interest by encouraging community growth and development and voluntarily eliminating practices that harm the public sphere, regardless of legality. CSR is the deliberate inclusion of PI into corporate decision-making, which is the core business of the company or firm, and the honoring of a triple bottom line: people, planet, profit.

Definition of CSR:
Corporate initiative to assess and take responsibility for the company's effects on the environment and impact on social welfare. The term generally applies to company efforts that go beyond what may be required by regulators or environmental protection groups. Corporate social responsibility may also be referred to as "corporate citizenship" and can involve incurring short-term costs that do not provide an immediate financial benefit to the

company, but instead promote positive social and environmental change. Companies have a lot of power in the community and in the national economy. They control a lot of assets, and may have billions in cash at their disposal for socially conscious investments and programs. Some companies may engage in "green washing", or feigning interest in corporate responsibility, but many large corporations are devoting real time and money to environmental sustainability programs, alternative energy/cleanses, and various social welfare initiatives to benefit employees, customers, and the community at large.

CSR is titled to aid an organization's mission as well as a guide to what the company stands for and will uphold to its consumers. Development business ethics is one of the forms of applied ethics that examines ethical principles and moral or ethical problems that can arise in a business environment. ISO 26000 is the recognized international standard for CSR. Public sector organizations adhere to the triple bottom line (TBL). It is widely accepted that CSR adheres to similar principles but with no formal act of legislation. The UN has developed principal for responsible respondents as guidelines for investing entities.

The nature and scope of corporate social responsibility has changed over time. The concept of CSR is a relatively new onethe phrase has only been in wide use since the 1960s. But, while the economic, legal, ethical, and discretionary expectations placed on organizations may differ, it is probably accurate to say that all societies at all points in time have had some degree of expectation that organizations would act responsibly, by some definition. In the eighteenth century the great economist and philosopher Adam Smith expressed the traditional or classical economic model of business. In essence, this model suggested that the needs and desires of society could best be met by the unfettered interaction of individuals and organizations in the marketplace. By acting in a self-interested manner, individuals would produce and deliver the goods and services that would earn them a profit, but also meet the needs of others. The viewpoint expressed by Adam Smith over 200 years ago still forms the basis for free-market economies in the twenty-first century. However, even Smith recognized that the free market did not always perform perfectly and he stated that marketplace participants must act honestly and justly

Why do we need CSR?

The idea of CSR is to urge corporations to embrace not just the interests of shareholders, but also the interests of multiple stakeholders in the conduct of its activities. These stakeholders often include employees, suppliers, customers, and the local community in which the corporation conducts its business.

CSR is not a new phenomenon, although it has experienced a renaissance in the last decade after 20 years in which it had largely been ignored. The importance of CSR and the manner in which society regulates corporate behavior is illustrated with two historical examples from Anglo-Indian history. Today, CSR is described as having an impact in four primary ways organizational, institutional, individual and global. These are described and the modern-day anticipated outcome social innovation is explored.

Companies with high CSR standards are able to clearly demonstrate responsibility to investors, legislators, shareholders, employees, customers and the general public, and therefore manage risk and enhance their corporate reputation. By focusing on and reducing their environ-mental impacts, they are also saving money on electricity bills, resource use and waste removal. Companies with rigorous corporate responsibility standards are also best positioned to attract and retain high quality staff, thereby reducing employee turnover rates and recruitment costs.

ADVANTAGES

Investors

A benchmark for responsible investment funds A basis for tracker funds A starting universe for actively managed funds A basis for a range of structured products For engagement strategies

Companies

A framework for responsible business management A reputational badge in stakeholder communications To gain access to ethical and socially responsible investors funds

COMPANY PROFILE

MMTC India Ltd.

MMTC of India Ltd. (MMTC) is India's largest public sector trading body. Apart from overseeing the export of primary products such as coal and iron ore, and manufactured agricultural and industrial products, MMTC of India Ltd also imports much-needed commodities such as ferrous and nonferrous metals for industry, and agricultural fertilizers.

The Indian subcontinent is endowed with a rich variety of natural mineral wealth. Although geological surveys were first conducted in the 1840s, when the Geological Survey of India--still the principal agency for mapping and exploration of minerals today--was created at the beginning of the 1990s, only 50% of India's total land area had been explored for minerals.

India possesses ample coal and iron reserves, together with significant quantities of bauxite, gold, limonite, manganese ore, and mica. But production levels of cobalt, copper, graphite, lead, mercury, nickel, sulfur, petroleum, and zinc fall well short of domestic needs. Moreover, the exploration and removal of mineral resources such as iron ore and bauxite necessitate a high level of financial investment and technological expertise.

MMTC of India Ltd has a strong nationwide presence of offices strategically located at all the major consumption centers and port towns in India with deployment of skilled and experienced manpower. This wide spread

Network of offices, warehouses and retail outlets, across India, work hand-in-hand for successful execution activities round the year. With a state-of-the-art wide area network providing online information exchange throughout the country, MMTC of India Ltd proactively sources items surplus to domestic demand for exports from India and coordinates the demand of domestic users for import. It has its own warehouses, storage facilities, handling and transportation network and quality control mechanism in place to provide quick and quality services to its clientele.

Vision:

Touching lives and adding value are vision of MMTC of India Ltd.

Mission:
As the largest trading company of India and a major trading company of Asia, MMTC of India Ltd (MMTC) aims at improving its position further by achieving sustainable and viable growth rate through excellence in all its activities, generating optimum profits through total satisfaction of shareholders, customers, suppliers, employees and society.

MMTC of India Ltd has set objectives to consolidate its position as a leading international trading house with focus on bulk operations. In addition to being the single largest international trader in the country for product lines like Minerals, Metals, Precious Metals, Fertilizers, and a major operator in Agro, Coal & Hydrocarbon sectors, the Corporation also plays a role in promotion and development of trade related infrastructure.

Objectives:

To be a leading International Trading House in India operating in the competitive global trading environment, with focus on "bulk" as core competency and to improve returns on capital employed. To retain the position of single largest trader in the country for product lines like minerals, metals and precious metals. To promote development of trade-related infrastructure. To provide support services to the medium and small scale sectors.

 To render high quality of service to all categories of customers with professionalism and efficiency. disputes. To streamline system within the company for settlement of commercial

To upgrade employee skills for achieving higher productivity.

Board of Directors:

MMTC AS A

INTERNATIONAL TRADER:

Corporate Giant Growing in Leaps and Bounds

MMTC Limited is the largest Foreign Trading Company in India and has been in existence of over four and a half decades. Indias largest International Trading House has always strived to outperform its own past records. Exploring opportunities with a passion and zeal to excel has placed the Corporation at the pinnacle of glory. Dedication and persistence have been the buzz words which have catapulted MMTC to new heights. Four decades after its inception, the Company has a turnover of around US $ 10 billion. Today, MMTC has been ranked amongst the top companies in India in terms of market capitalization. The Company has unique record of uninterrupted profit and dividend payment since its inception.

mbracing Success

One of the most prestigious PSUs - MMTC has carved a niche for itself. It has emerged as a leading player formidable in international trading putting India on the global map. Corporations diverse portfolio is yet another testimony to its excellent management and expert operations. MMTC is a leader in diverse areas, be it the largest exporter of Minerals from India, the single largest importer and supplier of Bullion in the

country, the leading exporter/importer of Agro Commodities, and amongst the largest major players in Coal & Hydrocarbons.

artnering Progress

MMTC has made its presence felt not just in India but also abroad. The company commands extensive market coverage in over 65 countries in Asia, Europe, Africa, Oceania, and the Americas etc. The Company has promoted A wholly owned subsidiary MMTC Transnational Pte. Ltd. (MTPL) under the laws of Singapore further enhancing its presence in South East Asia. Our international subsidiary, MMTC Transnational Pte. Ltd. (MTPL) holds the status of Global Trader in Singapore and is contributing significantly in becoming MMTCs window for international trade in the South East Asian region and SAARC countries, thereby creating synergy and adding to trade opportunities to and from India. The subsidiary company has been adding new business with significant increase in exports of Pellets, Rice, Wheat, Steel, Pig Iron, Wire Rods and Salt as also diversifying to new export markets.

Operating Areas

INING SUCCESS

MINERALS MMTC is the largest exporter of Minerals Ores from India exporting Iron Ore, Manganese Ore, Chrome and Minor Minerals for over four decades. It has been successfully providing outlets to the various Ores being produced in different mining regions. With its comprehensive infrastructure, experience and expertise to handle Minerals, the Company provides endto-end logistics From procurement, quality control to timely deliveries from different ports, through its wide network of regional and port offices in India. MMTC holds a unique record of being the leading minerals exporter from India, securing countrys highest export award from CAPEXIL for 19 years in a row.

VALUING PURITY - PRECIOUS METALS

MMTC has been the largest importer of gold for the last 20 years. MMTC is currently handling about 25% of Indias gold

Imports and roughly about 6 to 7% of world mine production of gold. Customers are supplied bullion in locations all over India. Our clientele include small and medium jewellery manufacturers, large corporate houses, bullion dealers and exporters. MMTC

is the pioneer for import of rough diamonds and other precious and semi-precious stones. MMTC also manufactures gold and silver coins for bulk customers like Corporate Houses and small retail customers. Hallmarked plain gold and studded jewellery are our forte. Our own exclusive showrooms in large cities and an array of stockiest sell these products throughout the year. MMTC holds jewellery exhibitions in metros as well as major cities which has given major spurt to the sales. Indian jewellery has also been made popular abroad through MMTCs exhibitions. MMTCs own brand of sterling silverware (SANCHI) (92.5% purity) is one of the most sought after brand in its segment. The Sanchi range comprises a wide variety of products (religious deities, decorative table accessories and creative gifts) in different categories to cater to individual and corporate requirements for silver gift items round the year. The brand is known for its exclusive designs, purity, quality and spectacular craftsmanship. SANCHI range can be viewed on our website www.mmtcretail.com

ATERIALISING

OPPORTUNITIES NONFERROUS
METALS The Corporation is Indias single largest importer and seller of Non-Ferrous Metals and Industrial Raw Materials such as Copper and Copper concentrates, Aluminum, Zinc and Zinc concentrates, Lead, Tin, Nickel, Magnesium, Antimony, Silicon, Mercury and Ferro alloys, besides selling Nalcos aluminum in domestic market. It organizes supplies of quality products conforming to international specifications like ASTM, BSS and LME approved brands. Deliveries to customers are on high seas, ex-god own and ex-bond basis to suit specific needs of customers. In addition, the company also provides risk management tools like hedging using futures and options through International/domestic commodity exchanges and other value added services for the benefit of its customers.

REENER PASTURES AGRO

MMTCs name is firmly imprinted as a leading player with expertise in both imports and exports in the annals of AgroCommodity International Trade in India. MMTC has a strong presence in international trade of agro products - Pulses, Wheat, Rice, Edible Oils, Sugar or Tea. Having marked its stamp in international trade of Agro-commodities for striking deals at the optimum point, MMTC has created a

strong foothold in the domestic Bulk/retail trading of Pulses, Sugar, Wheat, Oil seeds and other agro-commodities. Having finetuned its skills in international as well as domestic trading, MMTC has ventured in warehousing and cold chain logistics for Agro-commodities. MMTC plans to offer the Agro-commodities trade a total supply chain solution to its business partners, backing it with a strong knowledge and years long experience.

MPOWERING GROWTH -

COAL & HYDROCARBONS

MMTC is a major player in import of NonCoking (Steam) coal, Coking Coal and Low Ash

Metallurgical Coke; providing services to State Electricity Boards, power plants of Fertilizer, Cement and Paper industry, Blast Furnaces, Coke Oven Battery. The Corporation also undertakes domestic trade in these items. The Corporation provides financial assistance for import of Coke and Coking Coal to the business associates. Other imports of the group included Naphtha, Superior Kerosene Oil, Furnace oil and Bitumen like ASTM, BSS and LME approved brands. Deliveries to customers are on high seas, ex-go down and ex-bond basis to suit specific needs of customers. In addition, the company also provides risk management tools like hedging using futures and options through International/domestic commodity exchanges and other value added services for the benefit of its customers.

It has also its own captive coke oven battery producing about 800,000 tones of LAM Coke annually from imported coal. Wind Energy, LNG, Coal Washery, Power Plant and Coal mining are some of the projects the group is working on. Wind Energy project already been commissioned.

SPINNING PROGRESS - GENERAL TRADING MMTC deals in international trading of items like Building Material, Engineering Goods, Security/ Medical equipments, Timber, Textile, Raw Silk, Yarn etc. To facilitate international trade, MMTC undertakes exchange of goods and services under Barter systems, Counter Trade and Special Trade Arrangements.

Y
FERTILIZER

IELDING RESULTS

Fertilizers are one of the core businesses for MMTC. In India, MMTC continues to be one of the largest importers of fertilizers like urea, MOP, DAP, Sulphur, etc. Over decades, MMTC has occupied the distinct position of being one of the largest institutional buyers of fertilizers across the

globe, translating its vast experience in procurement and logistics with Timely and cost-effective nutrient inputs to its customers. The company has also been successfully contributing to the efforts of Government of India in making fertilizers available in Nepal by exporting indigenously produced Urea and DAP. The efforts of MMTC through its persevering endeavour have been aimed at Touching Lives, Adding Value to the Indian farmers to make their lives and fields greener. The company is also considering possibilities of setting up joint ventures in mining and production of fertilizers in different countries, in consultation with the Department of Fertilizers. The effort is aimed at re-assuring the country of timely availability of the most important input fertilizer - for the Indian farmer.

ROMOTING GROWTH

Neelachal Ispat Nigam Limited (NINL), 1.1 million ton capacity Iron and Steel Plant, is a joint venture promoted by MMTC Limited and the State of Orissa to manufacture Pig Iron, Billets and Wire Rods. Phase-I of the project comprised of Blast Furnace, 0.8 million ton capacity Coke Oven Battery with latest dry quenching technology, 1.7 million ton capacity Sinter Plant and 62.5 MW capacities Power Plant based on gases received from Blast Furnace and Coke Oven. Coke Oven also has by-product plant manufacturing Crude Tar and Ammonium Sulphate. Power generated

at the NINL plant is being marketed by MMTC. NINL is strategically located due to its close proximity to source of iron ore and Para dip Port. NINL represents a major investment of MMTC to develop to captive supply source for enhancing exports. NINL, which commenced production of Pig Iron in early 2002, is Indias single largest producer of saleable Pig Iron. MMTC has responsibilities to market all NINLs products in India & overseas and also to arrange supplies of major inputs like coking coal from domestic as well as foreign sources. Work on implementation of the Phase-II for setting up of Steel Melting Shop and Wire Rod Mill is in progress. NINL has also been allocated Iron Ore Mine in the State of Orissa for captive supply of iron ore.

TEELED WITH DETERMINATION

MMTC has been a long player in steel trade. In the last few years, due to steady growth in infrastructure and other industries, the demand for steel has increased in the country. India has also developed strength for export of some steel items. In order to meet the demand in the country MMTC is importing various steel items including HR Coils, CR Coils, MS Slabs and Electrical Steel. MMTC is also importing steel scrap both in HMS and Shredded form. MMTC is the largest exporter of Pig Iron in the country produced by its own promoted Steel Plant, Neelachal Ispat Nigam Limited. In order to help small & medium scale industries for their raw material requirements, MMTC is financing imports of steel.

Iron Ore contract which at present is not offered by any other commodity exchange.

MMTC has been allocated Gomia coal block in the state of Jharkhand. About 700-800 million tones of coking coal is estimated in the area. MMTC is aggressively pursuing its exploration. MMTC has partnered with 21 PSU, Banks, 4 Pvt. Banks, 5 Foreign Banks, BSE, TCS, Indian Potash Ltd, Jayvee Capital, Atex Overseas Pvt. Ltd., Vikas Deep Sales Pvt. Ltd. & 7 other individuals to set up a Currency Futures Exchange United Stock Exchange of India Ltd. MMTC being the largest importer/exporter of commodities has access to currency futures for hedging its foreign exchange earnings at very competitive rates.

CSR AT MMTC

This being the first year of our Corporate Social Responsibility reporting, we have initiated a stock taking process of our multi-facetted corporate activities as a move to becoming more transparent and accountable to our stakeholders. Our concepts of CSR stem from our CSR policy which has been designed to create future value for all our stakeholders particularly the communities in which we operate. MMTC is strongly aware that companies are also members of the society and that a company cannot remain sustainable unless it co-exists with society as a good corporate citizen and meets the expectations of society through its business activities. We believe that it is our mission to understand diverse values as a truly responsible enterprise, meet the expectations of society, and continue to be a company that is needed by society. Our three pillars under the CSR policy not only reflect our ideology but continue to guide us on our road to responsible development. This would also enable us to maintain our relationships with the people that matter to the business most effectively. However, we realize that, to deliver on our strategy we need to understand the direct and indirect impacts, both positive and negative, that are created by our operations, products and services. With this in mind we aim to integrate environmental and social considerations into day-to-day business decision-making and operational practices. This report will take you through the various initiatives that the company has carried out for the benefit of the local communities and the environment since 2007. From health to education; from creating a sustainable environment to promoting culture and sports, our CSR initiatives touch some of the crucial aspects of people's lives. Through its social responsibility initiatives, the MMTC Group will keep on trying to make a difference and give back to society a part of what it has received in terms of support and goodwill.

CSR initiatives from 2007-2010

2007-08 Grand total 68.5 lakh Total budget 84.82 lakh Activity brief Amount sanctioned TOTAL: 54, 15, 000 Participated in their mid day meals program for school children by giving new Tata 407 for delivery of food Construction of hospital Construction of medical room Infrastructure support 12,15,100/-

Project Infrastructure Development Akshay patra, Bangalore

Kasturba health society, Wardha M/S Shankar foundation Multidisciplinary hospital on safety, health & environment FIMI Health care Bad panda Krutibas Mishra Memorial Rotary Eye Hospital, Dhenkanal, Orissa (BKMM Hospital) LEPRA society, BBSR Vyatka vikas sans than, Secundrabad Om Shri Gopal Dham Trust

10,00,000 2,00,000 5 ,00,000

Development of areas surrounding mines

25 ,00,000 TOTAL: 9,35,848

Eye care of poor and needy Distributed 1000 pair of spectacles to leprosy affected people in Para dip Organized a satang

5 ,00,000 1 ,00,000 1 ,00,000

Supply of medicines to pilgrims enroute kedarnath and badrinath Met the cost of running 21 drugs/alcohol de-addictions centers for one year Journey fair of the train for blind sportsmen

75000/-

Art of living, ved vigan maha vidya peeth

66,150/-

Delhi sport association of blinds

15000/-

76,698/Organization health camps with Jag at Kripalu near Mayur Vihar, Delhi Environment management &natural calamity Green Delhi project under MMTC 2008-09 Project Infrastructure Development Panchayat schools at Ennore port area, Chennai Expenditures on Furniture ,toilet etc. Activity brief Maintenance of a green belt near JJC Health camp for poor

TOTAL: 5,00,000 5 ,00,000 Grand total 55.2 lakh Total budget 126.84lakh Amount sanctioned TOTAL: 11,20,000 Cost (Based on Table1) 3 ,50,000 Cost (Based on Table2) 6 ,00,000 5,70,000

Red Cross, Society ,Nun Meerut Haryana

New Tata sumo ambulance was given to transport accident victims and pregnant ladies to hospitals Renovation of artificial rock climbing wall to promote sportsmanship amongst students

Vinay Nagar Bengali SR. Secondary School Sarojini Nagar, New Delhi

2 ,00,000

Health care Khushi Kinship for Humanitarian Social & Holistic Intervention Delhi- an NGO LEON Memorial Foundation, Kerala Health mela to create awareness about HIV, aids, cancer, tuberculosis ,diabetes, obesity ,blood pressure.etc Awareness camps, mother/child care, pediatric , ophthalmic clinic, cataract operations camp medicines, post operation checkups in rural places To help provide free medical services to the underprivileged people of society

Total: 10 ,00,000 1 ,00,000

Cost (Based on Table1) 5,50,000 Cost (Based on Table2) 10,45,000 Cost (Based on Table1) 2,50,000 Annual Budget (Based on Table2) Rs. 1 crore Cost (Based on Table1) 1,00,000

Mata Gujri Society- a charitable hospital for medical research New Delhi

Kawish Welfare Society, JP Nagar , UP

Organized health camps

Cost (Based on Table2) 13,25,000 Literacy promotion Him Jyoti School, Dehradun The school is engaged in imparting quality education to bright girls belonging to economically disadvantaged sections of society. Assistance extended to help create a corpus Contribution for meeting various activities e.g. computer training , stationary, internet trainers cost, equipment etc Activity brief Purchase and distribution of 1000 books@ RS 1000/- each on character building amongst students in govt. schools throughout India TOTAL: 9 ,00,000 6 ,00,000

National Association For Blinds, New Delhidedicated to welfare of blind women to help them in education, jobs and self-reliance

Cost (Based on Table1) 2 ,00,000 Cost (Based on Table2) 17,50,000 Amount sanctioned Cost (Based on Table1) 1 ,00,000 Cost (Based on Table2) 18 ,00,000

Project Iskcon is engaged in providing quality education to students in govt. schools by providing books in morality and culture

Environment management &natural calamity Financial assistance to flood affected people in Orissa 2009-10 Fund for chief minister relief fund to mitigate sufferings of affected people

TOTAL: 25 ,00,000 25 ,00,000

Grand total 31.9 lakh Total budget 76.43 lakh TOTAL: 17,50,000 Medical room facility for students 1,50,000

Infrastructure Development Vinay Nagar Bengali SR Secondary School Sarojini Nagar, New Delhi Addl. Collector, Ferozepur Zila Distt. Mew at Haryana

Construction of a ladies bathroom at zir sarovar in arravali mountain range

3,50,000

Kasturba Health Society Welfare

760 bedded hospital at village sevagram in wardha district Sponsorship of digging of bore wells in various villages of Nadaun block, HP

2,50,000

Villages of Nadaun block

10 ,00,000

Health care Maratha lancers, Nagpur Nagpur international marathon in the city of Nagpur on Sunday the 31st January, 2010 with the theme run for the culture of peace and non violence Gave maruti van ambulance for movement of officials from the office to blood camp and collection of blood from camp

TOTAL: 10,90,000 Cost (Based on Table1) 5 ,00,000 Cost (Based on Table2) 25 to 200,00,000 3 ,00,000

Rotary blood bank, Mayur Vihar, N.Delhi

I care, Noida Health check up camp

Provided for spectacles and cataract operations of needy people Organizing a health check up camp in eastern Delhi

40,000 2,50,000

Literacy promotion Centre for Blind women, Hauz khans Gave maruti van ambulance for transportation of blind girls from hostel to training centre and back

TOTAL: 3,50,000 3,50,000

During FY 10-11 MMTC spent Rs. 361.52 Lakes on the following activities in discharging its responsibility towards various sections of the society and towards sustainable development.

INFRASTRUCTURE:

INDIAN RED CROSS SOCIETY The Indian Red Cross society is a voluntary humanitarian organization having a network of over 700 branches throughout the country providing relief in times of disaster, emergencies and is also engaged in health promotion and care of the vulnerable people and communities. The Red Cross Society runs a 100 bedded General, Maternity and Child-care hospital in East Delhi for the poor. This hospital is under major renovation and up gradation and there was a need to establish an ICU along with a fully operational 24 hrs emergency services. As a mark of humanitarian gesture, contribution of Rs. 5 Lakes was made for up gradation of the facility of hospitals run by the Red Cross Society.

ISKCON FOOD RELIEF FOUNDATION ISKCON Food Relief Foundation is a registered, not for profit, secular organization providing daily food to the poor and underprivileged children of the society. They work sincerely to break the vicious circle of hunger and poverty that restricts educational

and development of the underprivileged children by providing them regular, nutritious food, feeding nearly 1.2 million children in India.

The Mid-Day Meal Scheme for school children provides healthy Mid-Day Meal as an incentive to bring children to Government School. It aims at bringing MMTC Limited supported ISKCON Food Relief Foundation in its noble cause and contributed Rs.19.9 Lakhs towards purchase of 5 Mahindra Maxx Vans for delivery of food to poor children in NCR of Delhi.

APNA GHAR SOCIETY The Apna Ghar Society is a registered Society which works for the education of down-trodden children who do not get an opportunity to go to school. They have a school named the Apna Ghar Basic School in the village Barola, Sector 49, Noida. They also planned to add some more attractions in their school such as basketball net, volleyball and badminton court, cold drinking water facilities, mini-bus to bring children to school, games, etc. Thus MMTC Limited participated in this noble cause and provided them with a sum of Rs. 2 Lakhs for them to meet their expenses on infrastructural/ recreational facility development.

BORE-WELLS IN GHUMARWIN AND HAMIRPUR MMTC Limited, partnered with the Local State Government Authorities of Distt. Of Bilaspur, and of Distt. Hamirpur, (both in HP), at a capital outlay of Rs. 20 Lakhs, for digging of bore-wells. This was done to provide drinking water in various villages of Bilaspur and Hamirpur distt.

WELFARE AND COMMUNITY DEVELOPMENT, CHENNAI Government High School, Chemanchery, Chennai is a school where 95% of a total of 217 students come from below poverty line families residing in Slum clearance Board Houses. Their parents from SC, ST & MBC Communities are mostly fishermen and coolie. However they want their children to be educated well. Government Higher Secondary School, Kovilambakkam, Chennai is yet another school where out of 1920 students, 350 belong to reserved categories and the rest from backward classes that are below poverty line. MMTC Limited therefore helped these two schools with a sum of Rs. 10 Lakhs for construction of their classrooms and for provision of desks and chairs HEALTH: 1. MATA GUJRI SOCIETY Mata Gujri society for medical aid and research is a registered charitable hospital set up by the Mata Gujri Society for Medical Aid & Research. The hospital provides free

consultation to the patients by the very senior and vastly experienced doctors in various fields. Some of the procedures like Lab Test, Ultrasound, X-Ray and ECG, etc. are charged at very nominal rates. Hospital treats patients everyday, 6 day in a week. To promote their mission, the cost towards purchase of digital X-ray machines to the extent of Rs. 5 Lakhs was contributed by MMTC Limited. 2. SRIMATI SRIDEVI MEMORIAL PUBLIC CHARITABLE TRUST SSMPCT is an NGO which aimed at setting up a neuro- rehabilitation centre to help people from lower economic strata, rehabilitate who are victims of road-traffic accidents following paralysis, head and spinal injuries leading to trauma, brainstroke, etc. Neuro-rehabilitation is a complex medical process which aims to aid recovery from a nervous system injury and to minimize or compensate for any functional alteration resulting from it. It provided total care including specialized physic-therapy, occupational-therapy, psycho-therapy and also surgery. MMTC Limited contributed a sum of Rs. 5 Lakhs to partially meet the cost of setting up the above- mentioned neuro- rehabilitation centre. 3. MOBILE CRECHE

Mobile Crche for Working Mothers children is a registered non-profit secular organization. It runs child care centers at construction sites and has community based interventions in urban slums in the National Capital region. Its mission is to ensure early child care and development of young children of economically deprived groups at urban construction sites and slums. It reaches 60 construction workers children up to age of 14 with a special focus on birth to 3 years at Raja Bazaar, MMTC Limited adopted an exclusive crche incurring an expenditure of Rs. 6 Lakhs for the project Touching Lives of Young Children.

ROTAY INTERNATIONAL, CHENNAI Rotary International has committed to the World of the Health Organization (WHO) to eradicate the dreaded disease Polio from the face of the earth. Once eradicated this would be the greatest achievement in the history of humanity. In this Herculean task of eradicating polio, 1.2 million Rotarians around the world have

dedicated themselves to providing financial resources for the polio vaccine. So far they have achieved 99.8 percent success in eradicating polio from all over the world

except 4 countries- Pakistan, Afghanistan, India and Nigeria. Since India requires devotion to achieve the aim of complete eradication of the disease, MMTC Limited partnered itself with Rotary International contributing a sum of Rs. 10 Lakh.

EDUCATION: VINAY NAGAR BENGALI SENIOR SECONDARY SCHOOL Vinay Nagar Benali Senior Secondary School was established in 1952 by a group of social workers, to provide model education to children of parents of financial means. A number of students from this school have joined IAS, IPS and graduated from IITs, and top medical colleges. At present the school has 1300 students and 75 teachers and staff. It was noticed that about 300 students of the school are not in a position to pay their tuition fees (including cost of books). Some of them cannot afford to even buy their uniforms. MMTC Limited contributed a sum of Rs. 5 Lakhs to Vinay Nagar Benali Senior Secondary School, to meet the cost of the tuition fees, uniform and text books of these students who belong to economically poor families. CITIZENS ASSOCIATION FOR RELIEF EDUCATION AND SERVICES (CARES) CARES is a registered NGO and looks after the children of the below poverty line parents by running crches. In these crches the

children of daily wagers and ladies who are doing menial jobs in Chandigarh are looked after. This school is up to 5th class. With great difficulty and by contribution of many different individuals the school building was made. But with passage of time the condition of this building has deteriorated and due to paucity of funds the organization could not repair/renovate it. MMTC Limited provided them with a financial assistance of Rs. 3.5 Lakhs towards renovation of the school building and Rs. 1.5 Lakhs for purchase of computers for their training centers. TAGORE ACADEMY Tag ore Academy is a registered NGO established in 1961. It is a charitable, educational and social welfare society caters to the educational needs of children coming from typically backward and slum areas. The school has around 550 children and 70% of them belong to the economically weaker sections of the society. Many of the students are first time learners in their families coming to take formal education in this school. The school believes that children belonging to the underprivileged and weaker sections of the society also deserve quality education at a moderate fee. In these days of technological advancement and revolution in Information Technology providing computer education has become very essential for the all-round development of children. MMTC Limited, therefore assisted Tagore Academy with an amount of Rs. 4 Lakhs for them to purchase 10 computers, 3 printers, on line UPS, fax and other accessories. PARICHAY FOUNDATION

Parichay Foundation is a philanthropic organization recognized and awarded by President of India for promoting Raj-bhasha, Indian art and culture and bringing economic and social upliftment of the underprivileged in rural Orissa and slums of Delhi. The foundation runs a Residential Tribal School at Manibandha village, Beguniya block, and distt. Khorda, Orissa. There are 254 students studying in this school up to the 8th standard and they belong to very poor families. MMTC Limited sponsored school fees of these children for one year and this Amount limits to Rs. 1Lakh. FOUNDATION MANAGEMENT Foundation for Change Management is a registered NGO society. It was registered in the year 2000 under the name Ek Duje Ke Liye as a community based organization to work for the upliftment and overall empowerment of the women. The organization later felt that the worst affected section of the population due to rapid urbanization is the women who have to grapple everyday with problems like water scarcity, solid waste management and health problems due to bad sanitary conditions. MMTC Limited entered into a partnership with Foundation for Change Management in its various projects like vocational training/ self employment and education projects and supported their initiatives by extending financial assistance of Rs. 10 Lakhs. NATIONAL FOUNDATION COMMUNAL HARMONY FOR

NFCH is an autonomous organization of the Ministry of Home Affairs and aims at promoting and undertaking activities for fostering communal harmony and national

integration and to highlight and strengthen bonds of inherent unity and brotherhood in the country. MMTC Limited offered Rs. 1 Lakh to sponsor 10 children for one year under flagship program of NFCH. PURCHASE AND DISTRIBUTION OF BOOKS Education is one of the thrust areas of the CSR Scheme at MMTC Limited. Gandhi an- Peace, Non-Violence and Empowerment Way, the book contains views of eminent personalities from different parts of the world on the vision, leadership and thoughts of Father of the NationMahatma Gandhi. Journey of a Nation- Indian National Congress is yet another book which describes the saga of independent struggle with lucid commentary and rare photographs from 1885 onwards. The book is of historical and informative value. A total sum of Rs. 4.7 Lakhs was spent on the same. SPORTS, ART & CULTURE: 1. COMMON WEALTH GAMES-2010 XIX Commonwealth Games was a milestone in the history of sports in India. Athletes excelled in their individual as well as team events and brought laurels to the country. Their excellent performance was a result of dedicated hard work and perseverance. MMTC Limited contributed 47% of the total award amount of Rs. 5.17 Corers which worked out to be Rs. 2.45 Corers. In addition to this it also paid ancillary expenses equivalent to Rs. 9.83 Lakhs.

2. PRASIDDHA FOUNDATION Prasiddha Foundation is a registered nonprofit secular organization. It organized Delhi International Arts Festival

(DIAF) at Delhi. The festival was recognized as being a wonderful showcase of Indian Arts and was awarded the Incredible India branding, which made it the first NGO run festival to enjoy this recognition. The festival aimed at making India a global destination for the arts and at driving cultural tourism. The festival drove home the fact that India is a country of great harmony, despite its diversity and upholds peaceful coexistence between all communities. MMTC Limited sponsored the festival by contributing Rs. 10 Lakhs. By doing so it proved itself to be a socially responsible corporate citizen as promotion of art and culture is one of the well highlighted areas of activities under CSR.

3. ASWASANA Aswasana, a non-profit making, non-political secular democratic NGO was founded in 1998. Among various welfare and development activities, entrusted, it expounded youth

welfare as an exponent NGO implementing various competitions on performing arts and visual arts. Reviewing upon this, the organization envisaged inevitable and held a social cultural festival particularly Khordha Zilla Lok Utsav 2011 at its premises under sponsorship from Government and Corporate Sector of our State and Center. Thus MMTC Limited partnered with Aswasana for their Khordha Zilla Lok Utsav 2011 with a financial support of Rs. 1 Lakh. NATURAL CALAMITIES: 1. DISTRIBUTION OF WITH PEC and STC BLANKETS

Delhi and its adjoining areas had been reeling under their impact of severe cold wave. Mercury plummeted to 11 degree Celsius, the lowest maximum temperature in the past 42 years. Adjoining Chandigarh recorded a maximum temperature of 7.7 degree Celsius. Icy bonechilling winds worsened the citys condition further. Many people succumbed to the extreme cold weather in Delhi since mid December 2010. Extreme biting cold has made life miserable for the homeless, pavement dwellers and those living under night shelters.

There are about 10000 people living under such shelters across Delhi. These poor people

have low immunity, chronic health problems suffering from severe stress due to inclement weather. Under such depressing conditions MMTC Limited, STC and PEC decided to do their bit to help the needy to cope with adverse situation. To mitigate the sufferings of such people, the 3 organizations, distributed woolen blankets to the needy people in states of Delhi, Punjab Rajasthan and Himachal. The amount spent by MMTC Limited for procurement and distribution of blankets was Rs. 6 Lakhs. 2. THAKUR DWARA TRUST Thakur Dwara Trust, a registered trust, has been known to contribute, in kind and manpower, to mitigate the sufferings of the victims of disasters. MMTC Limited in association with Thakur Dwara Trust, this time helped to lessen the sufferings of people impacted by cloud burst and flood in Leh. For the same an amount equivalent to Rs. 5 Lakhs was spent OTHERS: 1. SOCIETY FOR VILLAGE INDUSTRIES DEVELOPMENT

SVID is a registered Non-Profit Organization having its artisan groups operating in the States of Himachal, Rajasthan and Uttarakhand and carry out training camps from time to time. Thus MMTC Limited assisted SVID for conducting feasibility study in the mining area of Orissa and contributed a sum of Rs. 60,000 for the same.

2. NEW YEAR GREETING CARDS Every year on the occasion of New Year, the Corporate Communication Division procures New Year Greeting Cards for distribution by the executives in MMTC Limited of the level of DGMs and above.

RESEARCH METHODOLOGY

RESEARCH METHODOLOGY
Research is composed of two syllables, a prefix re and a verb search. Re means again, anew, over again. Search means to examine closely and carefully, to test and try, to probe. The two words form a noun to describe a careful and systematic study in some field of knowledge, undertaken to establish facts or principles. Research is an organized and systematic way of finding answers to questions.
This is a Basic Research is geared toward advancing our knowledge about human

behavior with little concern for any immediate practical benefits that might result.

Applied research is designed with a practical outcome in mind and with the assumption that some group or society as a whole will gain specific benefits from the research.

RESEARCH DESIGN
The research study was conducted in order to get an exposure in the field of CSR, to study the various CSR initiatives taken by MMTC and whether there is a need for improvement in the future or not.

RESEARCH DATA
On the basis of the following two sources, the research was carried out: Primary Data

Secondary Data

Data collection methods: Data is collected from primary and secondary sources. (1) Primary Data: Primary data is that which is collected for the first time and thus happens to be original in character. In this study primary data was collected through a questionnaire. Questionnaire survey: In this study a questionnaire was prepared. The questionnaire consisted of a set of questions that was circulated among the residents of village.

(2)Secondary data sources: It refers to the data that has already been collected. The secondary data, which has been used to carry out this study, are as follows:

CSR Records of the Organization Organizations internet site (www.mmtclimited.com) Other relevant study materials and websites.

RESEARCH INSTRUMENT
Percentage analysis

SAMPLE SIZE
The total number of members used for sampling purpose was 100

TYPE OF SAMPLING

Simple Random Sampling

DATA ANALYSIS

1. NUMBER OF FAMILY MEMBERS

NUMBER 0-3 4-6 7-9 >9 TOTAL

PERCENTAGE 9% 40% 35% 16% 100%

CHART 1

INTERPRETATION:
From the above figure, we find that mostly family falls in the category of 4-6 family members that is 40%. It can be easily said that in 4-6 age groups, they need better education, health care protection. Actually this is growing up age for children.

2. INCOME LIST < 1000 1000< 2500 < 2500 TOTAL PERCENTAGE 15% 25% 60% 100%

CHART 2

INTERPRETATION:
Above chart explains that 15% people considers below the poverty line and 25% those people who earns more than Rs. 1000/- but less than Rs. 2500/-.The surprising fact is that 60% people earns more than Rs. 2500/- yet their educated sons and daughter are still unemployed.

3. HAVE THE RESPONDANTS DISCUSSED THE PROBLEMS EARLIER WITH SOME IMPORTANT ORGANISATION?

RESPONSE YES NO TOTAL

PERCENTAGE 86% 14% 100

CHART 3

INTERPRETATION:
The above pie chart shows that villagers had discussed their problems with organizations and with their ward members. 86% villagers have discussed the problem earlier.

4. IS ANY INITIATIVE TAKEN BY THEM TO SOLVE THE PROBLEM?

RESPONSE YES NO TOTAL PERCENTAGE 4% 96% 100

CHART 4

INTERPRETATION:
We can clearly see that there had been no initiatives taken. The research shows that the only time they were taken, i.e., 4% no progress was made.

Percentage analysis of the problems and demands in Dholpur based on area wide distribution:
In data analysis, we took Dholpur, Rajasthan. It is situated between Agra and Gwalior. It is known for historical places. We have divided the city into four parts: 1. North-East Dholpur: In North-East dholpur, we interviewed 25 families and asked them questions based on the questionnaire. We have covered at least 08 colonies in each part of Dholpur. Now we are going to explain what problems people are facing in their daily life:

CHART 1

The problem and demand chart of North-East Dholpur 2. North-West Dholpur:

CHART 2

The problem and demand chart of North-West Dholpur

3. South-West Dholpur: CHART 3

The problem and demand chart of South-West Dholpur

4. South-East Dholpur: CHART 4

The problem and demand chart of South-East Dholpur

FINDINGS AND RECOMMENDATIONS

Findings:
Along with unemployment, 40% is other problems that are related to corruption,

inflation, cleanliness and no schooling facility.

 There is 25% problem related to road, unemployment and others in North-West

Dholpur.

The highest demand in North-West Dholpur is of road, water and employment. It is

up to 25%.

In South-West area of Dholpur, there is 37% problem of unemployment. The

government does nothing. They dont make new job schemes for removing these problems.

In this area, there is a demand of 37% employment. They want a new company for

earning money.

In South-East part of Dholpur, there are 31% problems related to road and 25%

related to unemployment.

We find that in this area, they want of 71% employment for better life.

They want good infrastructure too. In percentage, we can say 14% according to the

research.

In surveys, it is found that people of dholpur are not satisfied with their life. Because there is no tube well, hospital facilities and hand pump, etc. It is a backward area but it might be a good place for building a new company or factory.

Suggestions:
We know that 33% people are unemployed .If MMTC Company provides employment for their living life; it would be more favorable than usual

 In CSR activities, Mineral and Metal Trading Corporation Ltd. should make available best education. In addition along with education they can provide midday meals school timing for the nourishment of the children. If MMTC considers that students are poor, then they could be distributed uniforms and studies materials such as pencils, sharpener and water bottle etc.

MMTC can play role by giving Yoga classes in schools and parks for making their better life. It is why necessary because children of our country are the future of the country. When the children will be healthy, obviously the future of country will be strong. The target can be easily achieved.

In some areas like North-Eastern, it is seen that there were roads that are plenty of ups and downs but not strong. It is presumed that a good road saves valuable time. Roads make the business easy because thousands of people pass away on roads daily.

The company must encourage for increasing domestic work such as making candle sticks, match sticks, weaving, painting, pottery etc. It is an important point because the organization can open up employment in a more creative way and also for women. In this way, they can support the poor people.

Homeless people could be helped by giving out well home by MMTC Ltd. MMTC can earn popularity doing this activities.

Agriculture is regarded as a good source in developing country. MMTC can help by digging up tube well, ponds and water pumps.

ANNEXURE

QUESTIONNAIRE
A STUDY ON THE CORPORATE SOCIAL RESPONSIBILITY INITIATIVES THAT MMTC LIMITED CAN UNDERTAKE
(Through a survey to identify problems in the village of Dholpur, Rajasthan)
This Questionnaire is given to you for the purpose of research in order to know the problems you are facing in the village. The information provided by you will be treated in the stricter confidence and only be used within the organization for research purpose.

PERSONAL INFORMATION
(1)Name (2) Age (3) Sex (4) Education: (5) Head of the family (6) Number of Family Members (7) 7. Age wise classification: Children .. Adults. (8) 8. Monthly Income.(1) <1000 (9) 9. Number of earning members (2)>1000<2500 Senior (3)>2500

QUES. 1. What are your problems?

QUES. 2. Have you discussed the problem earlier with any important Person/Organization?

QUES. 3. Is any initiative taken by them to solve the problem? . QUES .4. If not, what are your expectations from MMTC when it comes to problem solving? Thank you for completing this questionnaire. Your views are sincerely appreciated.

Bibliography:

www.google.com www.mmtclimited.com http://www.moneycontrol.com/annual-report/mmtcltd/directorsreport/MMT

www.scribd.com www.wikipedia.com www.asocio.com www.ethisphene.com http://www.mmtclimited.com/directors.html

Cos CSR Report 2011