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EFQM (European Foundation for quality Management) excellence Model(r) has existed for about 12 years. It represents a stretching generic picture of organisational excellence - one that looks to the future, not just past and present. Some organisations now find that The Model is an invaluable'multi-function tool'
EFQM (European Foundation for quality Management) excellence Model(r) has existed for about 12 years. It represents a stretching generic picture of organisational excellence - one that looks…