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Sales Training Kit

Content Summary
Celebrity Target Details Celebrity Accolades Celebrity Life Captains Club 5 Star Academy Groups Celebrity Passages eTools Reasons to Sell Celebrity Reasons to Sell Celebrity Solstice Why Sail Alaska in the Spring Recommend Alaska Cruisetours Recommend Europe Cruisetours Why Celebrity to Galapagos ChoiceAir XClub Itinerary Overview Detailed Itinerary Overview

2011 Celebrity Cruises, Inc. Ships registry: Malta & Ecuador. 09017229 2/2011

Brand Positioning
Very attractive option to both
premium and luxury markets:
For premium market cruisers: Trade up, aspirational, taste of luxury For luxury market cruisers: Value proposition

ROYAL

CELEBRITY

CARNIVAL

NCL

PRINCESS

HAL

CRYSTAL

Contemporary
The Positioning
Modern, accomplished consumers who love cruising and are seeking an elevated experience combining thoughtful details and enriching programming with world-class cuisine and impeccable service.

Luxury
Mindset
Youthful thinking, accomplished; discerning; relaxed and casual Desires thoughtful details and enriching programs Appreciates world-class cuisine and impeccable service Prefer modern and stylish atmosphere Seeks elevated personal experiences and is willing to pay more for them Cruising is their vacation preference

Guest Target Details


Cruise planners (primarily women) Household Income $75,000+ (employed)/Wealth $500,000+ (retirees)

The Celebrity Guest Age


Aspirational 35 plus; age is a state of mind; 35 is the new 55. Youthful and vibrant.

Love cruising
U.S. Market Frequent and Occasional cruisers International Markets Previous experience or strong desire to cruise

2011 Celebrity Cruises, Inc. Ships registry: Malta & Ecuador. 10018468 2/2011

GRAZIE. DANKE. MERCI.


GRAZIE. GRAZIE. DANKE. DANKE. MERCI. MERCI.
Grazie. Danke. Merci. Wow, thanks.
A big, heartfelt shout-out designed for our Travel Partners. We think youre pretty premium, too.
CRUISE LINE WITH THE HIGHEST CLIENT SATISFACTION 2010 TravelAge West WAVE Award BEST CRUISE-TOUR PROGRAM 2010 TravelAge West Editors Pick BEST NEW SHIP - CELEBRITY EQUINOX SM 2010 TravelAge West Editors Pick BEST TRAVEL AGENT SUPPORT 2010 TravelAge West Editors Pick FAMILY FRIENDLY WINNER: CELEBRITY SOLSTICE 2010 Kreuzfahrt Guide Award in Germany BEST PREMIUM CRUISE LINE 2009 Travel Weekly Readers Choice Awards BEST PREMIUM CRUISE SHIP: CELEBRITY SOLSTICE 2009 Travel Weekly Readers Choice Awards BEST ROOKIE SHIP: CELEBRITY SOLSTICE 2009 Travel Weekly Readers Choice Awards RANKED #1 TOP MEGA SHIP CRUISE LINES 2009 Conde Nast Travelers Annual Readers Choice Awards A NEW BENCHMARK IN CRUISE SHIP DESIGN 2009 International Interior Design Association BEST CRUISE LINE 2009 Travel Trade Gazette (UK) BEST HEALTHY DINING 2009 Cruise Critics Annual Editors Picks Awards BEST CRUISE LINE SPA 2009 Recommends 13 th Annual Readers Choice Awards BEST MID-SIZE CRUISE SHIP FLEET 2009 MailPound Agents Choice Awards BEST CRUISE LINE 2009 Travel Trade Gazette UK Annual Awards BEST NEW SHIPS CELEBRITY SOLSTICE & CELEBRITY EQUINOX 2009 Cruise Critics Annual Editors Picks Awards BEST PREMIUM CRUISE LINE 2009 Cruise News Spain TOP PREMIUM CRUISE LINE 2009 Vacation.coms Annual Award Based on Votes of 2,500+ Agencies ONE OF THE TOP 10 WORLDS BEST LARGE-SHIP CRUISE LINES 2009 Travel + Leisure HIGHEST CUSTOMER SATISFACTION WITH 1,100 OR MORE GUESTS 2009 TravelAge West Magazine BEST CRUISE LINE CUISINE 2009 Recommends 13 th Annual Readers Choice Awards BEST HEALTHY DINING 2009 Cruise Critics Annual Editors Picks Awards OUTSTANDING CRUISE INTERIORS 2009 ShipPax Awards, Sweden BEST NEW HOTELS FOR ROMANCE 2009 About.com Honeymoons Romantic Travel ONE OF THE TOP 5 BEST LARGE RESORT SHIPS 2009 Celebrated Living Magazine Readers Choice Awards ONE OF THE TOP 5 BEST SPAS ON CRUISE SHIPS 2009 Spa Magazines Annual Readers Choice Awards ONE OF THE TOP 10 BEST SPAS ON CRUISE SHIPS 2009 SpaFinders Annual Readers Choice Awards OUTSTANDING CRUISE TECHNOLOGY 2009 ShipPax Awards, Sweden BEST CRUISE LINE CASINOS 2008 Porthole 10 th Annual Readers Choice Awards BEST PREMIUM CRUISE LINE 2008 Travel Weeklys Annual Awards TOP HONORS 2008 Bacardi Cruise Competitions Rocks/Highball Cocktail Category

2011 Celebrity Cruises Inc. Ships registry: Malta and Ecuador. 10019801 2/2011

Inspired onboard activities designed to be the life of your vacation.


Welcome to Celebrity Life, an exciting and entertaining series of activities that redefine traditional onboard programming. We provide a vast array of choices that let your passions lead the way for you to dive into fun with an expansive onboard activities program. And weve created partnerships with some of the worlds most well-known companies to bring you the ultimate in onboard experiences. Theres the fact that were the first authorized Apple reseller at sea. Theres Riedel and Smithsonian Journeys. Rosetta Stone and The Corning Museum of Glass. OK. Maybe were name-dropping. But wouldnt you?

Taste the promise of a delicious vacation.


If you have a passion for food, wine, and spiritswe have a menu of activities youre sure to love. Join us and experience just how robust life at sea can be.

Learn something new and rediscover yourself.


If youre passionate about energizing your gray matter, while having fun, discover an assortment of activities designed to spark your intellectual curiosity. Youll discover more about yourself during your vacation than you thought you ever would.

Revive your well being with serenity or vigor. Or both.


If you have a passion for all things wellness, weve designed a collection of activities to rejuvenate you inside and out. Whether your desire is to look younger, live longer, or feel better, weve got exactly what you need to tighten, tone, tuck and transport yourself into a renewed state of mindand body.

Play up your vacation for all its worth.


If youre passionate about having fun, we have an engaging arsenal of activities designed to tickle your funny bone and keep you on your toes to challenge your competitive spirit. So when you feel the need to fill your fun quotientweve got the activity to for you. With a list of exhilarating activities involving such renowned brands, theres something to please everyone. No matter what your desires, the days are yours to fill with everything you need to make your Celebrity cruise the best vacation imaginable.

Celebrity Life. Now thats the good life. Enjoy every minute of it.

2010 Celebrity Cruises Inc. Ships registry: Malta and Ecuador. 10020752 12/2010

Our Captains Club premier recognition and rewards program, with exclusive benefits for each membership tier, is designed to make you the center of our attention. Its all part of our effort to match our highest level of onboard design with the highest level of recognition.

Member Benefits*
Loyalty desk/host Premium onboard discount booklet Exclusive Captains Club Celebration Complimentary custom air request Presailing specialty restaurant reservations Reunion cruises One category upgrade Online newsletter Access and use of Captains Club Lounge during their cruise Priority embarkation Wine seminar Priority status to shore excursion waitlist Senior officers cocktail party Platinum CAS enrollment Diamond CAS enrollment 25% of all Internet Packages 90 free Internet minutes Private shipboard departure lounge with continental breakfast Priority tender service Priority waitlist for dining room seating Elegant tea Complimentary access to Persian Garden (port days only) Free pressing of up to 2 items/stateroom Discounted bag of laundry for cruises of 12 nights or more* 1 complimentary bag laundry (wash, dry, press) Up to 30 items on itineraries without water usage restrictions Up to 20 items on itineraries with water usage restriction Free Dry cleaning of 1 item

Classic 1-4 Credits

MEMBERSHIP LEVELS Select Elite 5-9 Credits 10+ Credits

x x x x x x x x

x x x x x x x x x x x x x x

x x x x x x x x x x x x x x x x x x x x x x x x

x x

ITS EASY TO GET POINTS.


Because we make it easy to earn multiple points on a single cruise, its easy to qualify for higher tiers and more exclusive benefits.
*Benefits vary by tier level and are subject to change. 2011 Celebrity Cruises Inc. Ships registry: Malta & Ecuador. 11022566 2/2011

1 STAR
This section will provide you with a basic overview of Celebrity Cruises, her fleet, services, destinations, and some tools available to help you grow your business. When you have successfully completed all courses in this level, you will gain status as a Celebrity 1 Star Agent. At completion, you will receive a certificate recognizing these accomplishments. In order to gain credentials as a Celebrity 1 Star Agent, you will need to complete the following courses and their quizzes with a score of 80% or above. Introduction to Celebrity Cruises and Cruising The Celebrity Fleet The Celebrity Treatment Onboard Experience Destinations At Your Service After completing Level 1, you will have added knowledge in selling cruises as well as a well-rounded background on Celebrity Cruises. You will receive a Celebrity 1 Star Agent certificate to display in recognition of accomplishments.

4 STAR
Cruising is a wonderful way to see the world. Some ports and destinations offer more highlights than our customers have the time to see. A Celebrity Cruisetour can transform these vacation dreams into reality. After completing this section, you will understand how adding a land-based Cruisetour can help you transform your customers trip into an immersive life-time experience, while adding to your sales. After completing this module, you will have insight into the many Cruisetour adventures that Celebrity has to offer, how these add-ons can make take the worry out of vacation planning and enhance a vacations value. After successfully completing this sections courses and quizzes with a score of 80% or above, you will receive a Celebrity 4 Star Agent Certificate in recognition of your accomplishments.

5 STAR
You have learned all about Celebritys fleet, accommodations, cuisine, destinations, and Cruisetours. Now you will have the opportunity to gain knowledge of the wonderful tools that Celebrity has to assist you in building customer loyalty and growing your business. Here you will learn about Cruisingpower, Cruisematch, e-Connect, and more. When you have completed this level, its courses and quizzes, your customers will recognize you for the depth of your knowledge regarding cruising and Celebrity Cruises. Celebrity Cruises will recognize you as a Celebrity 5 Star Agent. In recognition for your hard work and expertise, you will receive a Celebrity 5 Star Agent Certificate, a coupon booklet filled with tools to help you grow your business and your commissions, some CLIA points, and the opportunity to win one of twenty five Celebrity Cruises.

2 STAR
In this section, you will learn all about Celebritys stateroom accommodations, dining venues and options, our spa and wellness programs, onboard life and Celebritys white glove service. To gain credentials as a 2 Star Agent, you will need to complete all courses and score of 80% or better on quizzes within this level. After completing this level, you will have gained incredible insight into the accommodations and onboard life that your guests will experience while on a Celebrity Cruise. You will receive a Celebrity 2 Star Agent certificate to display in recognition of your accomplishments.

3 STAR
At this point, you have a high level understanding of Celebrity Cruises, with in-depth knowledge regarding Celebritys accommodations and onboard amenities. In this level, you will learn about Celebritys many itineraries. You will also learn about some of the incredible sights to be seen in a number of the ports we visit. As your customers primary resource for destination information, this section will provide you with details that will assist you and your customer in making the right cruising choices. When you complete this module and its quizzes with a score of 80% or above, you will receive a certificate of recognition as a Celebrity 3 Star Agent.
2011 Celebrity Cruises, Inc. Ships registry: Malta & Ecuador. 10017404 2/2011

Celebrity Groups - Quick Reference Guide


Two group programs have been created to provide flexibility based upon the marketing strategy. Effective August 9, 2010

16 Staterooms or less group program


Maximum group block of 16 staterooms on most sailings No initial deposit required

17 - 50 Staterooms group program


Maximum group block of 50 staterooms on most sailings $50 USD per stateroom deposit due within 30 days of creating group

Now you can hold your inventory until... 120 days to sailing for 8 nights or less 150 days to sailing for 9 nights or longer

Why is it good for you?


More time to market and sell your group inventory Better align the brands group policies with consumer booking trends Provide you with options, depending upon the number of staterooms you need to hold Ongoing group availability as unsold inventory is returned Earn more commission by selling more group inventory because now you hold your inventory longer

All policies contained apply to U.S. and Canadian Travel Partners only. Certain guidelines above are not applicable for Celebrity Cruisetours and Celebrity Xpedition. Celebrity Cruises reserves the right to contact you at any time to review group inventory held on sail dates that are at risk of being oversold. During this review, all unsold inventory (inventory without full legal names and full deposits) will be recalled. Maximum Group Limits policy remains active (2x rule). For both programs deposit for triples, quads, family staterooms, suites and any allocated staterooms require full deposit and names within 30 days; Penthouse, Royal and Celebrity Suites require names and deposit at time of booking. For groups over 100 staterooms, other terms and conditions may apply. For more information on groups over 100 staterooms, please contact our Sales Team at 800.722.5934. 2010 Celebrity Cruises Inc. Ships registry: Malta and Ecuador. 10020273 12/2010

Celebrity Passages
Onboard Booking Program
When your clients book their next Celebrity cruise onboard they can receive a Shipboard Credit up to $300* FREE Upgrade of up to 3-Categories, Plus a Reduced Deposit of only , $100 USD PER PERSON. Reservations are created through the guests preferred Travel Professional. You, as their preferred Travel Professional, will finalize all details and receive full credit for the booking.

Cruise Length & Shipboard Credit Value Per Stateroom:


3-5 Night . . . . . . . . . . . . . . . . . . . . . . . . . . . $50.00 6-9 Nights . . . . . . . . . . . . . . . . . . . . . . . . $100.00 10-13 Nights . . . . . . . . . . . . . . . . . . . . . . . $200.00 14+ Nights . . . . . . . . . . . . . . . . . . . . . . . . $300.00

Open Passage:
Ship, Sail date or stateroom category is not required at time of initial deposit $100USD deposit required per person (non-refundable) No additional deposits due until final payment Value of shipboard credit will be applied when booking details are finalized Open Passage Account will be credited to your preferred Travel Professional

Reserved Passage:
Ship, Sail date or stateroom category is required at time of initial deposit $100USD deposit required per person** No additional deposits due until final payment Value of shipboard credit applied immediately FREE Upgrades Reserved Passage will be credited to your preferred Travel Professional
** Standard cancellation policies apply. See brochure for details.

Guests who book an Open Passage will receive 2 certificates to present to a friend or family member. These certificates will enable them to sail on the same ship and sail date and enjoy the onboard credit of up to $300USD when booked within 30 days of selection of actual ship and sail date.

CELEBRITY CRUISES RESERVES THE RIGHT TO IMPOSE A FUEL SUPPLEMENT OF UP TO $10USD PER GUEST PER DAY ON ALL GUESTS IF THE PRICE OF WEST TEXAS INTERMEDIATE FUEL EXCEEDS $65.00 PER BARREL.

Terms and conditions:


US Residents: Guest will receive an onboard credit in the value of $50-$300 USD. Maximum ONE Onboard credit per stateroom can be applied to an Open Passage account. Onboard credit value is based on length of sailing and will be assigned per stateroom, when ship and sailing date is selected. Open Passage Onboard Credit is not combinable with discount offers. Converting an Open Passage account to select restricted fares is prohibited. If an Open Passage account is applied to an actual ship and sailing date, and then the booking cancels for any reason, guest may apply for a refund, less the value of the initial Open Passage deposit. Guest may apply the value of their Open Passage account against the cost of a Celebrity Cruises individual or group cruise, however it is non-transferable to another guest. An Open Passage account may be transferred into a Group but not until final payment for the Group. Captains Club plus shareholder onboard credits and other onboard credit or dollars off promotions are not combinable with the onboard credit for booking an Open Passage or any other future cruise onboard. There is no expiration date on an Open Passage account. An Open Passage account is not valid on any other cruise line, including any other affiliates of Celebrity Cruises. Canadian Residents: Guest will receive an onboard credit in the value of $50-$300 USD. Maximum ONE Onboard credit per stateroom can be applied to an Open Passage account. Onboard credit value is based on length of sailing and will be assigned per stateroom, when ship and sailing date is selected. Open Passage Onboard Credit is not combinable with discount offers. Converting an Open Passage account to select restricted fares is prohibited. If an Open Passage account is applied to an actual ship and sailing date, and then the booking cancels for any reason, guest may apply for a refund, less the value of the initial Open Passage deposit. Guest may apply the value of their Open Passage account against the cost of a Celebrity Cruises individual or group cruise. An Open Passage account may be transferred to another guest. An Open Passage account may be transferred into a Group but not until final payment for the Group. Captains Club Discounts, Savings Certificates, plus shareholder onboard credits and other onboard credit or dollars off promotions are not combinable with the onboard credit for booking an Open Passage or any other future cruise onboard. There is no expiration date on an Open Passage account. An Open Passage account is not valid on any other cruise line, including any other affiliates of Celebrity Cruises. 2011 Celebrity Cruises, Inc. Ships registry: Malta & Ecuador. 11022582 2/2011

eTools Summary
Save time and energy with these effective, easy-to-use tools that help you use the Web to provide targeted information to more of your clients - and potential clients. Visit cruisingpower.com/sellingtools.

My Marketing Center
'My Marketing Center' represents the state-of-the-art in creating your own professional and customized flyers and brochures. Providing exciting new design, customization, and sending options, 'My Marketing Center' will be the one-stop for all your Celebrity and marketing needs. Getting the right message to the right people has never been easier. So don't wait, show your clients how creative you can be and get started right now!

Promotional Flyers
A comprehensive list of the latest Celebrity promotional PDF documents.

Order Collateral
Order Celebrity Cruises marketing materials online.

One-Stop Files
The One-Stop Files provide a snapshot of prices and promotions for Celebrity Cruises on a weekly basis. Use this as an easy way to get the best pricing for your clients.

VIP CruisePass
Get connected to all the latest Celebrity Cruises news and offers by downloading your personalized VIP CruisePass. With this indispensable desktop application, you'll be the first to know about Special Offers, Alerts (Weather, Incident), and Itinerary Updates. Plus, you'll have direct access to CruisingPower.com right from your desktop.

Sales and Marketing Kit


Everything you need to enhance your advertising programs, promote your travel agency and show your clients just what makes our cruise vacations so unforgettable.

eConnect
Create vivid, compelling Celebrity Cruises emails or equotes with ease using eConnect. Simply search by date, ship or destination and select up to 5 products and send personalized emails or equotes directly to your clients. Give your clients even more reasons to book with links to exciting details about their cruise line, ship, stateroom and more.

Image Library
The images within this library visually communicate how a Celebrity Cruises vacation brings its guests a taste of luxury and should be used in your marketing efforts.

Personalized eMarketing
Use Welcome to Celebrity Solstice - to engage and inform your own clients. Request a personalized URL for these dynamic experiences, and we'll brand them with your agency's contact information, complete with links to your agency's existing website.

Customize eCards
Create a customized E-card for your clients. Let them know about great upcoming vacations, promotions and new products, or just say "thank you."

Personalized Collateral
This tool provides professionally designed postcards, flyers and stuffers that you can customize online with your agency name, address, phone numbers, web and e-mail addresses. The materials you customize online will be printed for you and shipped to the destination of your choice.

Incentive Travel
A Celebrity cruise is the perfect way for your incentive clients to reward top employees, show appreciation, or conduct an annual corporate event.

2011 Celebrity Cruises Inc. Ships registry: Malta and Ecuador. 09017289 2/2011

Why Sail Celebrity's Caribbean?


1 A Caribbean itinerary for everyone
Whether youre looking for a seven-night adventure or a 14 night exploration that extends as far as Mexico and South America, we offer many exciting ways to discover the Caribbean while experiencing Celebritys commitment to service with style. Were also the only premium cruise line to offer guests a private resort sanctuary Labadee, on the island of Haiti.

6 Concierge Class
Yet one more Celebrity exclusive From the moment you arrive onboard, the comforts and amenities of our Concierge Class staterooms will envelop you. Plush veranda accommodations rival any other staterooms at sea. Enjoy priority embarkation and a celebratory bottle of champagne to commemorate your departure. Choose a pillow from our extensive menu and spend each night in blissful comfort. Revel in details like daily deliveries of fresh fruit, hors doeuvres, and fresh cut flowers.

2 Over 100 new shore excursions


The enchantment of the Caribbean extends far beyond these islands pristine beaches. Discover an exhilarating collection of tantalizing sights, sounds, tastes and textures, with shore excursions for every age traveler and every interest. Treat yourself to a champagne and lobster cruise setting sail from St Georges, Grenada. Experience the islands as the original explorers did, on a tall ship adventure out of Philipsburg, St. Maarten. Uncover the legends of regions original inhabitants the Carib Indians on Roseau, Dominica.

7 Experience CelebrityLife
An exciting and entertaining series of activities that redefine traditional onboard programming. Choose from a vast array of choices that let your passions lead the way for you to dive into fun with an expansive onboard activities program. Taste, Learn, Revive, Play

3 Allow us to indulge you


As you gaze out upon the serene blue waters of the Caribbean, youll be at peace knowing someone is looking after your every need. Book a suite and enjoy complimentary European-style butler service, a nicety thats exclusive to Celebrity Cruises.

8 Travel onboard the Worlds Highest Rated Fleet


Celebrity Cruises consistently ranks among the Top 5 Large Ships Category for the 9th year in a row. (Cond Nast Traveler Cruise Poll 2001-2009)

9 Always in good taste


Let Celebrity tantalize your palate with our award-winning cuisine. Prepared by renowned chefs, our culinary delights are made from scratch using only the finest ingredients. New menus throughout each ship including our specialty restaurants. New presentations for our sushi bars, snack bars, and themed restaurants, including expanded offerings made just for kids. Revamped room service, including the kids meals that can be delivered to their stateroom while the adults enjoy dinner on their own or a nightcap at the Martini Bar.

4 The most attentive service at sea


We dont just meet your needs, we do our best to anticipate your desires from nightly turndown service to remembering your favorite dessert. With one staff member for every two guests, were able to ensure that nearly every request is attended to with intuitive efficiency.

5 Celebrate life with Celebrity


A Caribbean cruise is the perfect way to bring generations together to celebrate any occasion or milestone from weddings and anniversaries to family reunions.

10 An onboard world of wonder for kids


Discover a wealth of fun for toddlers through teens, with XClub programs divided by age so kids will always be entertained. And to ensure the voyage is an enriching one for younger travelers, weve developed an exclusive partnership with Leapfrog SchoolhouseTM to offer LeapfrogEntertainment.

2010 Celebrity Cruises Inc. Ships registry: Malta and Ecuador. 10018339 12/2010

Top Reasons to Sail


Celebrity Solstice Class
Unique AquaClass staterooms, premium veranda accommodations with dedicated specialty restaurant and complimentary use of Persian Garden and AquaSpaSM relaxation room. Larger staterooms inspired by Celebritys Leading Five LadiesSM, a panel of five discerning women with distinctly different backgrounds that engaged in a four month process to help develop a new standard in stateroom design. 5% of staterooms onboard Celebrity Solstice 8 have a private veranda. irst ever Hot Glass ShowSM at sea, developed in F partnership with the Corning Museum of Glass. irst ever Lawn Club at sea, with a half-acre of F real grass on the top deck. Ten unique dining venues onboard more than any other Celebrity ship. Grand Epernay Dining Room, Blu, Tuscan Grille, Silk Harvest Restaurant or Qsine, Murano, Bistro on Five, Caf al Bacio & Gelateria, AquaSpa Caf, Mast Bar & Grill and Oceanview Caf & Bar. Exciting venues including Crush, Cellar Masters, Ensemble Lounge, Passport Bar, Quasar, Galleria Tastings, Sky Observation Lounge & Celebrity Central. xpansive retail offering with 18 unique E venues onboard. Three inspiring production shows created specifically for Celebrity Solstice Class. arious Caribbean and European itineraries V make Celebrity Solstice Class easily accessible to guests whether they choose to drive or fly. xperience a restaurant that awakens your E palate through a modern and playful approach with memorable dishes from around the world that are artistically presented with elements of surprise and delight. Qsine is a culinary journey designed to turn the ordinary upside down and inside out. esigned to not only offer a hip, modern D lounge ambience, the Celebrity iLounge is composed of three main areas: a series of 26 contemporary workstations where guests can check their e-mail, retain their social media connections, or print boarding passes; a retail space offering cruisers the opportunity to see and try out the latest MacBooks, iPods and accessories; and an enrichment center where certified staff will offer guests tips on Mac or iPod usage.

2011 Celebrity Cruises Inc. Ships registry: Malta & Ecuador. 11022579 2/2011

When you recommend a Celebrity Cruisetour, your clients vacation experience deepens and your rewards soar.
Alaska Cruisetours
What could equal the grandeur of 7 nights on a Celebrity Northbound/Southbound Glacier voyage?
A Celebrity Cruisetour into the soul-stirring heart of Alaska! Each Alaska Cruisetour is a combination of a cruise and land tour. Cruisetour packages can last from 10 to 14 nights and are an extension of the Celebrity onboard experience,distinguished by: 7-night Alaska Northbound/Southbound Glacier Cruise onboard Millennium 100% escorted tours by a Celebrity Tour Director who acts as a guide, historian and concierge Celebritys Wilderness Express traincars, featuring custom-designed, glass-domed seating, the most luxurious and spacious in Alaska Outstanding service and Deluxe motorcoach travel Accommodations at the finest, most charming lodges and hotels in premium locations Premium baggage service throughout the Cruisetour Destinations including Seward, Alyeska, Anchorage, Talkeetna, Denali and Fairbanks Wilderness Express Traincar features: Custom-designed 360 glass-domed seating Extra-wide reclining leather seats that rotate to form seating groups Outdoor viewing platform to soak in Alaskas amazing scenery Bistro-style restaurant specializing in regional Alaskan cuisine* Full bar service, specialty coffees and teas* Wheelchair lift to first and 360 glassdome level A train host who narrates throughout the traincar journey
* ealsandbeveragesonthelandportionoftour,includingonboardthe M WildernessExpressandinlodgesareavailableatadditionalcost.

Canadian Rockies & Whistler Cruisetours


Celebrity Cruisetours to the Canadian Rockies or Whistler offer your clients a complete Northern experience.
Canadian Rockies and Whistler Cruisetours range from 10 to 13 nights and feature: 7-night Alaska Inside Passage Cruise onboard Mercury Rocky Mountaineer Railtours passes up to seven mountain ranges and rides alongside numerous waterfalls, lakes and rivers (Canadian Rockies only) Canadian Rockies destinations include Vancouver, Kamloops, Banff, Calgary, Jasper and Lake Louise Deluxe motorcoach travel and centrally located deluxe hotel accommodations Inclusive activities and park tours (varies by itinerary) Whistler Cruisetours include overnight stays in Vancouver and Whistler, the host cities of the 2010 Winter Olympics Travel by custom-designed traincar, Whistler Mountaineer with Coast Classic Service

YOUR ALREADY AWARDED GAP POINTS ON EARN 3 ADDITIONAL GAP POINTS TO CRUISE ONLY GROUP BOOKINGS.

888-307-8401 | www.cruisingpower.com

2011 Celebrity Cruises Inc. Ships registry: Malta and Ecuador. 10019255 2/2011

Offering Our Guests More Options


Celebrity Cruises is introducing a new way for guests to purchase their air transportation to and from their cruise with flexibility and peace of mind ChoiceAir.
Listed here are some of the benefits for your guests
Allows guests to purchase their air transportation to and from their cruise with flexibility Guests will be able to choose their preferred airline, specific itineraries, seat assignments and shop for the best prices among nearly all published fares. ChoiceAir will allow guests to add frequent flyer numbers, place airline special assistance requests and purchase ground transfers at the time of booking. On day of travel our fully staffed ChoiceAir support desk will be on hand to assist guests with flight changes or delays. Our professional staff off agents will work with the airline to determine the best point to downline the guest in order to catch the ship without charging additional fees beyond those charged by the airline. Guests will be able to book a maximum of eight traveling companions from up to four different cruise bookings in the same ChoiceAir itinerary. Guests also can use different credit cards to pay for each booked guest. ChoiceAir is available to residents in the U.S. and Canada at a service charge of only $15 per person for domestic and $25 for international airline tickets. Guests can either purchase ChoiceAir through their Travel Partner, directly from Celebrity Cruises, or through the new ChoiceAir website: www.celebritycruises. com/ChoiceAir. Travel Partner also can purchase ChoiceAir for their clients through CruisingPower.com Travel Agents can access ChoiceAir through the web at: CruisingPower.com/booking tools/choiceair

Certain restrictions apply. 2011 Celebrity Cruises, Inc. Ships registry: Malta. 09017205 1/2011

The Celebrity X-Club Youth Program


Youth Programs
Theres so much for your children and Teens to do in the Celebrity Youth & Teen Programs which feature Fun Factory for ages 3-11 and Teen Entertainment for ages 12-17. Each program keeps them engaged and having a great time in an environment designed just for them. A Welcome Aboard Information package and Open House Orientation will fill you in on all the details of the Fun Factory and Teen Entertainment programs. They can explore all the possibilities and you can get answers to any questions you may have. You can also go ahead and get them registered for the activities that excite them. From teen-oriented entertainment to special opportunities for toddlers and their parents to interact with each other, the Fun Factory and Teen Entertainment programs are designed to make sure your children enjoy their Celebrity experience as much as you do. You can even join your children for Family Events like Karaoke, Family Disco, Bingo and more. Programs are available year round From 9 a.m. each morning, or half an hour before arriving in each port. Our five-tiered program includes: Toddler Time (under 3 years old) Ship Mates (ages 3-5) Celebrity Cadets (ages 6-8) Ensigns (ages 9-11) Admiral Ts (ages 12-17) *Program age groups may vary slightly in low season based on the number of children on board

Toddler Time

Children participating in organized Fun Factory events must be age 3 and fully potty trained. However you can accompany your child to the Fun Factory or any organized activity. Toddler Time is also offered to allow the parents of toddlers and their children to interact with other children their age. The Youth Staff (X-Club) team will provide suitable toys and products for your toddlers. Please check the Fun Factory (X-Club) daily program for times and locations. In accordance with USPH policies and standards, Celebrity has provided each vessel with lavatory based changing tables and baby wipes.

Fun Factory

This is where the magic happens and the fun starts. A place exclusively for our junior cruisers. Open from 9:00 am until 10:00pm each and every night, entertaining every child and teen onboard the vessel with crafts, games, toys, arcade games, music, karaoke, and much much more Come step inside on the first day of the cruise for our Open House, where families can get all the information they need about the Fun Factory Programs and we plan each junior cruisers fun-filled vacation.

Teen Entertainment

For our young adults aged 12-17, Celebrity offers a supervised yet independent program featuring various social activities designed for ultimate fun. Please check the Teen daily for details.

2011 Celebrity Cruises, Inc. Ships registry: Malta & Ecuador. 09017251 2/2011

Spring Time in Alaska Designed for Nature Enthusiasts


Advantages of taking an Alaskan Cruisetour during spring:
Best Weather Sunny days and clear skies with fewer chances for rain. Mid day temperature averages 65-70 degrees. May and early June are the driest months in Alaska. More Wildlife The wildlife graze in the coastal lowlands in the months of May and June; and the seals and whales are at their peak in early spring. Better Views The snow-capped mountains are spectacular and more visible in early spring. The best time to see Mt. McKinley (a.k.a. Denali) is in May or June. Fun Times The Alaskans and the employees in the hotels at the sites are excited and happy to see our guests. They go above and beyond the call-of-duty to accommodate our guests needs. Best Value Spring dates are where the savings areguests can save up to $1,680 per couple (southbound sailing).

2010 Celebrity Cruises Inc. Ships registry Malta & Ecuador. 10018138. 03/2010

When you recommend a Celebrity Cruisetour, your clients vacation experience deepens and your rewards soar.
Alaska Cruisetours
What could equal the grandeur of 7 nights on a Celebrity Northbound/Southbound Glacier voyage?
A Celebrity Cruisetour into the soul-stirring heart of Alaska! Each Alaska Cruisetour is a combination of a cruise and land tour. Cruisetour packages can last from 10 to 14 nights and are an extension of the Celebrity onboard experience,distinguished by: 7-night Alaska Northbound/Southbound Glacier Cruise onboard Millennium 100% escorted tours by a Celebrity Tour Director who acts as a guide, historian and concierge Celebritys Wilderness Express traincars, featuring custom-designed, glass-domed seating, the most luxurious and spacious in Alaska Outstanding service and Deluxe motorcoach travel Accommodations at the finest, most charming lodges and hotels in premium locations Premium baggage service throughout the Cruisetour Destinations including Seward, Alyeska, Anchorage, Talkeetna, Denali and Fairbanks Wilderness Express Traincar features: Custom-designed 360 glass-domed seating Extra-wide reclining leather seats that rotate to form seating groups Outdoor viewing platform to soak in Alaskas amazing scenery Bistro-style restaurant specializing in regional Alaskan cuisine* Full bar service, specialty coffees and teas* Wheelchair lift to first and 360 glassdome level A train host who narrates throughout the traincar journey
* ealsandbeveragesonthelandportionoftour,includingonboardthe M WildernessExpressandinlodgesareavailableatadditionalcost.

Canadian Rockies & Whistler Cruisetours


Celebrity Cruisetours to the Canadian Rockies or Whistler offer your clients a complete Northern experience.
Canadian Rockies and Whistler Cruisetours range from 10 to 13 nights and feature: 7-night Alaska Inside Passage Cruise onboard Mercury Rocky Mountaineer Railtours passes up to seven mountain ranges and rides alongside numerous waterfalls, lakes and rivers (Canadian Rockies only) Canadian Rockies destinations include Vancouver, Kamloops, Banff, Calgary, Jasper and Lake Louise Deluxe motorcoach travel and centrally located deluxe hotel accommodations Inclusive activities and park tours (varies by itinerary) Whistler Cruisetours include overnight stays in Vancouver and Whistler, the host cities of the 2010 Winter Olympics Travel by custom-designed traincar, Whistler Mountaineer with Coast Classic Service

YOUR ALREADY AWARDED GAP POINTS ON EARN 3 ADDITIONAL GAP POINTS TO CRUISE ONLY GROUP BOOKINGS.

888-307-8401 | www.cruisingpower.com

2011 Celebrity Cruises Inc. Ships registry: Malta and Ecuador. 10019255 2/2011

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