Questionnaire

Name: Age:

1. Which mobile operator do you use? (*Put Y/N for YES or NO against the services availed in the space provided) Ex: Some may be using say Airtel for SMS, Vodafone for Calling, and Idea for Internet. So give the answers for all the services told in the first column Idea BSNL Vodafone Reliance Airtel . Voice (calls) SMS Data (internet) Value added services (VAS) 2. Which are the mobile plans you use and the average amount of money (for recharge etc.) spent per month on them? Voice Data SMS VAS Plan name

Average money spent per month

3. Rank from 1-4 in accordance with your amount of use towards the following mobile services? (*Rank 1 being the highest) Voice SMS Data Value added services (VAS) Rank 4. If you are given a chance to select an operator for data(internet) services, which service provider would you choose? a)Vodafone d)BSNL ANSWER: 5. Do you avail 3G services? a)YES b)NO *If YES, go to question 8; else go to question 6. b)Airtel e)Reliance c)Idea f) (specify) ..

ANSWER:

6. Why dont you avail 3G services? a)Cost b)No 3G network in my place d)2G is good enough for my needs ANSWER: 7. If given a chance to adopt 3G services, which service provider would you choose? a)Vodafone b)Airtel c)Idea d)BSNL ANSWER: 8. Do you consider 3G services to be superior to 2G service performance? a)YES b)NO ANSWER: 9. Based on which factor(s) would you classify a mobile service as 3G from 2G? a)Better network d)Video calling facility ANSWER: 10. Why do you prefer your current operator for data (internet) services? a)Network b)Economical c)Speed d)Data Volume e) (Specify) ANSWER: 11. For what purpose do you use internet services (mobile or otherwise)? Rank according to the frequency of use from 1-5 (*Rank 1 being the highest)? Education/ Movies/ Social Internet Other uses Information Music Networking Gaming .. Search Rank b)Speed of browsing e) (Specify).. c)Voice clarity e)Reliance f) (specify) .. c)Absence of good plans e) (specify)

12. How much time do you surf the internet at college on mobile and other devices? Mark the timings in corresponding columns from the options given below. a) Less than 1 hour b) 1 to 5 hours c) 5 to 10 hours d)Greater than 10 hours Mobile College Wi-Fi Broadband/ USB stick

Questionnaire
13. How much time do you surf the internet at home on mobile and other devices? Mark the timings in corresponding columns from the options given below. b) Less than 1 hour b) 1 to 5 hours c) 5 to 10 hours d)Greater than 10 hours Mobile Home Wi-Fi Broadband/ USB stick

14. Compare mobile internet and USB broadband according to the given parameters and select which one is better for each of the parameters in your view? (*Give Y for your selection in the space provided, for each parameter given) Mobile Internet USB Broadband More data volume More speed Suitable for downloads Economical Ease of access (to internet) 15. Do you prefer internet more for news and information search, to newspapers and books? a)YES b)NO ANSWER: 16. Do you prefer to watch TV programmes online? a)YES b)NO

ANSWER: