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INSURANCE

The insurance industry estimates that the floods in the UK in spring and summer 2007 will cost it 3 billion. Sarah Irving investigates the insurance industrys ethics, and whether its partly to blame in creating the crises it has to pay out on.

xtreme weather events, from hurricanes and typhoons to floods or droughts, are costing the insurance industry billions, resulting in raised premiums for consumers and the threat of cover being withdrawn from increasing numbers of people in areas most likely to be hit. The performance of insurance companies on the issue of climate change demonstrates the extent to which the actions of one part of a company can exacerbate the problems being faced by another. Because while some insurance companies have been facing up to the issues of climate change for years - longer than in many other industries - the investment divisions of those same companies have been helping to fund climate change activities. Take Legal & General Group, for instance. Like many other major investors, it has holdings in big fossil fuel companies such as Royal Dutch Shell and BP. However, it also invests heavily in a number of other oil and gas companies which are busy exploring or developing unexploited sources of fossil fuels in countries which have recently opened up to overseas interests, such as the Central Asian states of the former Soviet Union.1 These are the smaller, riskier pioneer companies which are finding sources of climatechanging fuels to try and prop up an unsustainable way of life in the affluent nations, and which attract some fund managers because of the potential high returns

Risky business

Whats in this report?


Covered in this report are major providers of the commonest forms of insurance, namely home and car cover. Where the two products appear with different scores under the same brand, its because the products are underwritten by different providers, and the Ethiscores have been calculated to take account of both brand providers and underwriters. Subscribers to the Ethiscore website will also be able to access results for travel insurance, where many of the scores are different. General insurers often use different underwriters for their travel services, which then pick up negative marks from these underwriting companies. The products on the table can be purchased in a variety of ways - some providers have online signup, others need to be called, and a few (such as Equity and Fortis) are available only through insurance brokers.

- whatever the environmental cost. Alongside these investors stands the Royal Bank of Scotland, owner of the Direct Line, Churchill and Privilege insurance names, which branded itself the oil and gas bank for the support it gives the industry. For more on Platforms campaign against RBS, see the corporate watch article in issue 107. As well as helping to bankroll the search for new fossil fuel sources, some major names in insurance are still helping to prop up one of greatest out-of-touch cronies of the oil industry - the US Republican Party. Zurich and AIG have both been major Republican

Companies following best practice and fully disclosing information, such as Co-operative Insurance and HBOS, get worse scores on the table than companies which fail to be transparent about their shareholdings. Our Best Buy recommendations therefore do not necessarily have the highest ethiscores (see Transparent Shareholding opposite). The Best Buy for home and car insurance in this report is the environmental not-for-profit Environmental Transport Association (ETA) (0800 212 810). Naturesave (01803 864 390) is also a best buy for home insurance for its comprehensive take on making insurance a sustainable industry. Best of the more widely available brands for both car and home insurance are Co-operative Insurance (0845 746 46 46), esure (0845 603 7874) and MORE TH>N (www.morethan. com) for their mature take on engagement with the companies in which they hold shares. Ecclesiastical (0845 777 3322) may also interest some ethical consumers, for its history of ethical investment and its charitable status, or LV for its mutual status (0800 975 4132). For travel insurance Ethiscores, see www.ethiscore.org, and for rankings of pet insurance providers see the Money Ethiscore table on page 39.

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buyers guide
donors in recent years, at a time when the party and the Bush administration have been one of the greatest obstacles to serious global action on climate change.2 While membership of industry organisations is not always an indication of genuine action, some groups are doing significant work on climate change. These include the Institutional Investors Group on Climate Change (IIGCC) and the Carbon Disclosure Project (CDP), which encourages companies from all sectors to calculate and make public their carbon footprints. The list below shows which companies from this report are engaging with these processes: * IIGCC : BNP Paribas (Pinnacle), HBOS (esure), Co-operative Insurance (CIS) * CDP members (who commit to supporting the process over and above reporting their carbon footprint): Aviva (Norwich Union), Axa, Royal Bank of Scotland (Direct Line, Churchill, Privilege), BNP Paribas (Pinnacle), American International Group (AIG)

* CDP signatories (who commit to reporting their carbon footprints): Allianz (Cornhill), Aviva, Axa, Fortis, BNP Paribas, AIG, HBOS, Legal & General, NFU Mutual, Prudential, CIS Eco-insurance?
A growing number of green insurance products are appearing on the market, mainly offering car insurance. The main environmental feature of most of these is that the climate change emissions caused by driving are offset by payments to companies specialising in this. The Green Insurance Company, ibuyeco and climatesure are three such providers. Ethical Consumer remains sceptical about the benefits of carbon offsetting, and therefore does not recommend these products, especially where the insurance itself comes from companies not on the Best Buys list. For more information on why Ethical Consumer does not support offsetting, see issue 106 (May/June 2007).

companies which make cluster bombs and depleted uranium weapons.6 And AIG has holdings in some of the worlds biggest arms manufacturers, like Lockheed Martin and General Electric. Arms investments, however, are also in a small way an illustration of the power that public pressure can have on companies. French insurance giant Axa was attacked by Amnesty International in 2006 for continuing to hold shares in companies which produce cluster munitions, a type of bomb which spreads dozens or hundreds of smaller bomblets over an area as large as two or three football pitches. According to NGO Handicap International, 98% of those injured by cluster munitions are civilians. In July 2007, Axa finally caved in to the damage being done to its image, and announced that it would be working with Handicap International and Amnesty to identify and divest itself from the estimated $5 million5 worth of cluster-bomblinked investments in its portfolio.4

Funding war
Insurance companies dont just profit from and help to fund climate change industries. Many of the companies on the table have also attracted criticism for being entangled in the arms industry, deriving income from the growth of companies which profit from conflict. Particularly controversial amongst the investments of the companies in this report are, for example, Axas holdings in companies which have been accused of manufacturing phosphorus weapons used by the US army in Fallujah. Phosphorus weapons are said to be designed to cause deep flesh burns.5 Fortis has also been accused of having holdings in

Transparent shareholding
For some consumers, whatever the level of engagement being practised by investors, some shareholdings - whether in companies which test on animals, manufacture arms or pollute the planet - are unacceptable. This means that transparency is vital to allow people to make informed choices. As often happens in such cases, it also means that those companies following best practice and disclosing their information, such as CIS and HBOS Insight Investment division, get worse scores on the table, while companies which dont make their holdings public - like insure.co.uks owner Insurance Australia, have comparatively good marks which disguise their failure to be totally transparent. This also accounts for the disparities between the Best Buys advice and the table. As with any Ethical Consumer product report, all the companies can pick up marks on the table for their own direct activities, such as infringing workers rights or having operations in oppressive regimes or tax havens. However, many of the companies also have criticisms derived from their investment activities, which explains why companies concerned with finance also have marks in categories such as nuclear power or armaments. Many brands also pick up boycott call marks from companies they invest in, such as Shell and Tesco. Companies in many countries are now legally obliged to reveal this information, either through the reports which the US Securities & Exchange Commission requires from investment managers, or the major shareholder lists which companies traded on the London Stock Exchange must divulge.

Arms investors in this report


Arms Company What it produces Who invests in it or provides financial services

BAe Systems

Submarines and military ships, military aircraft, tanks, weaponry and missiles

Axa, CIS, Legal & General, Lloyds TSB

Cobham

Naval equipment, army vehicles and military aircraft

Aviva, Axa, CIS, Legal & General, Lloyds TSB

GKN

Fighter planes and bombers

Aviva, Axa, CIS, Legal & General

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INSURANCE

Photographer: Darko Dozet | Agency: Dreamstime.com

Green Guide
Going green at home or driving a lowerimpact car may not only be good for the environment, but save you money. Eco insurance schemes which offer lower premiums to consumers making environmental changes include CIS car ecoinsurance (www.ecoinsurance.co.uk) with discounts for more fuel-efficient cars, MORE TH>Ns rate cut for hybrid and electric cars, and Naturesaves discounts on home insurance for houses with features such as enhanced insulation, solar panels and water butts.

Lloyds of London
Best Buy companies Naturesave and ETA differ slightly from many of the other companies on the table by being entirely underwritten by Lloyds of London. One of the grand old men of the insurance industry, Lloyds was legendarily founded in an eighteenth-century London coffee shop and started out insuring the colonial trade in slaves and sugar. In 1968 a shortage of money meant that the creaking institution finally admitted women to its select population of wealthy individuals (the famous Lloyds names) who originally provided the finances to pay claims. After a series of financial crises and scandals in the 1980s and 1990s the Lloyds system was overhauled to allow corporate groups, as well as individuals, to play a significant role in the organisation. Matthew Criddle of Naturesave admits that this has undermined much of the difference between Lloyds and conventional big insurance companies. Theres no such thing as an ethical insurer at the moment, he contends, because every provider is dependent on unethical funds and capital structures at some point, especially the life insurance and pensions providers

but really any company with an investment element. Until the early 1990s Lloyds could be seen as a more ethical option because it was largely made up of private individuals using their funds to underwrite risk, and had no corporate capital base. But now its no different from most big general insurers like Royal & Sun or Zurich.

sustainable, because the long-term customers it attracts provide good value to underwriters. But, says Matthew Criddle, more effort needs to come from government. Were lobbying for a ring-fenced insurance premium tax for flood defences, renewable technologies etc, a bit like that used in France, where a 9% premium tax is applied to all insurance to cover the costs of natural disasters.

An ethical insurance company?


According to Naturesaves Matthew Criddle, then, an ethical insurance company is one which encourages sustainable development, rather than those that can be identified as ethical by concentrating on their corporate structures. Naturesaves approach is to offer rebates for customers who take environmental measures like fitting renewable energy sources and to give small business clients comprehensive support in going green. Its relationship with its clients also, however, gives it clout in lobbying its Lloyds partners to become more
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buyers guide
Company profiles
Allianz SE was criticised by Corporate Watch in June 2007 for its massive political lobbying activities, influencing the lives of millions of Europeans by its impact on EU decisions. American International Group has been praised by some US ethical investors for being the first major American investment company to properly grasp the issue of climate change. However, it still has holdings in aviation sector companies like Boeing and airport companies. Allchurches makes grants to charitable causes and to Christian organisations, but this doesnt stop its funds investing in arms manufacturers Rolls Royce and tobacco company BAT. Fortis is a major Belgian-Dutch financial group, which offers banking as well as insurance products across Europe. It has been criticised by environmental groups for loans to the controversial Nam Theun dam project in Laos, which is expected to result in the destruction of habitats of rare species such as the Asian elephant and the displacement of over 100,000 people.7 profits remain within the business instead of being handed to shareholders as dividends. In addition to the shareholding criticisms both companies attract, NFU also loses marks on the table for its provision of insurance for bloodsports activities, and for using tax havens. Saga Insurance is owned by private equity firm Charterhouse Capital, which also has interests in heavy engineering and European clothing retailers, thus attracting criticism for adding to climate change emissions by manufacturing aircraft parts, and for selling clothes trimmed with fur.

Environmental Reporting

Irresponsible Marketing

Anti-Social Finance

Pollution & Toxics

Climate Change

Factory Farming

Company Ethos

Workers Rights

Political Activity

Animal Testing

Nuclear Power

Human Rights

Boycott Call

Armaments

The Ecclesiastical brand is owned by registered charity Allchurches Trust, to which the majority of its proceeds are donated.

Product Sustainability

Habitats & Resources

Ethiscore (out of 20)

Other Animal Rights

Genetic Engineering

Co-operative Insurance picks up a full boycott Liverpool Victoria and NFU Mutual are both call mark because supermarkets in the Co-op mutual insurers, which means that their Zurich Financial Services picks up criticisms for Group are on the Boycott paying ten members of its board Israeli Goods Campaign more than 1 million each in Environment Animals People Politics +ve 2006, as well as for membership list of shops which stock products from Israel and of international free trade possibly settlements in lobby groups like the World Palestine. Economic Forum.

Supply Chain Policy

For more on Royal Bank of Scotland, see corporate watch article in issue 107.

Brand
Car & home insurance ETA insure Endsleigh Zurich Ecclesiastical LV NFU Mutual Admiral esure AXA Co-operative Insurance Cornhill Direct MORE TH>N Norwich Union Fortis Prudential Churchill Direct Line NIG Car insurance only Saga Diamond First Alternative Sheilas Wheels Lloyds TSB Home insurance only Naturesave Saga Legal & General AIG Lloyds TSB

Company Group
ETA Trust JP Morgan Chase, Insur. Austl Zurich Financial Services Zurich Financial Services Allchurches Trust Ltd Liverpool Victoria Friendly Soc. NFU Mutual Ins. Soc. Ltd Munchener, Admiral Group HBOS Plc AXA Co-operative Group Allianz SE, Munchener Royal & Sun Alliance AXA, Aviva Plc Fortis NV RBS Group Plc, Prudential Plc Royal Bank of Scotland Grp Plc Royal Bank of Scotland Grp Plc Royal Bank of Scotland Grp Plc Charterhouse Capital Partners LLP Munchener, Admiral Group HBOS Plc HBOS Plc RBS Grp Plc, Lloyds TSB Naturesave Policies Ltd
Aviva, Charterhouse Cap. Partners

15 11 11 7.5 7.5 7.5 7.5 7 7 7 7 7 7 6 6 6 6 5 5 5 5 5 5 5 5 5 5 4.5 4.5 3.5 3.5 2 2 2 2 2 2

h H H H H H H H h H H h h h

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h h h h h h h h h H H H h H H H H H h h h H H h H H

h h h h h h h h h h h h h H H H H h h h H h h h h

h h h h h h H h H H h H H h H H H h H H h h H h h

h h h h h h h h h h h h h h h h h h h H h h

h h h h h H h h h h h h h H h h h h h h h h

h h H h H H h h h h h h H h H H h H H h h

h H H h h h H H H H H H H H H H h h h H H h H h

h h h h h h h h h h h h h h h h h h h H h h h h h H h h h h H h h h h h h H h h h h H h h h h h H H h h H H h h H H h h

h h h h h h H h h h h h h

H H H h h h h H H H h h H h H H H

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H h 8 6 H h 6 6 6 6 6 2.5 h h 2.5 14 14 5.5 5.5 4.5 4.5 3.5 3.5 3 3 h H h H h h h h h

h h h h h h h H h h h H H h h h H H h h h h h H H h h H H H h h h h h h h h h h h H h H H h h H H E

Legal & General Group plc American Int. Group (AIG) Plc Lloyds TSB Group Plc

Key H bottom rating h middle rating top rating (no criticisms found) Company ethos: e full mark E half mark
Product Sustainability: companies can receive a maximum of five positive marks for this category. ethiscore: the higher the score, the better the company across the criticism categories (see www.ethicalconsumer.org/ratings/ethicalratings.htm or Introduction to Ethical Consumer booklet for more details).

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INSURANCE
are often active in engaging on subjects where their own interests are at stake, such as company transparency, good practice on selection of directors and the amount of money paid to board members. If its a corporate governance issue investors are all over it, he says, because its in the interests of shareholders to resolve it. The results havent been perfect but after 15-20 years of activity from investors most British businesses are in fairly good shape on this front. On the other hand, says Rory Sullivan, there is still little awareness of issues like pollution and human rights amongst general investors or the companies they hold shares in. These become an issue for investors when consumer demand or impending regulation impacts on markets and companies because the message that this is important hasnt got through, he says. But investors can sometimes work as catalysts, providing a stimulus for change and getting companies to do things like develop and implement human rights policies or environmental reporting. However, Sullivan still sees difficulties for investor engagement in some of the most pressing ethical issues. The classic case of market failure is climate change, he says. Until very recently, and to an extent still, the market has made making real reductions in climate change emissions uninteresting for companies in the absence of either market or consumer pressure. The costs of corporate behaviour in terms of climate change emissions have just been picked up by the state. Or in the case of biodiversity, companies have been effectively encouraged to squander public goods such as fish stocks and forests because there is no cost or incentive telling them not to. This means that investors wanting to change company behaviour have little leverage with boards intent on increasing profit, because they cannot point out probable business costs of inaction, such as increased government regulation or loss of profits. However, Sullivan is also critical of the way in which some campaign groups have tried to use shareholder action to force companies to change. Its unusual to see environmental or social shareholder resolutions in the UK, he says. This is often because those that have been put forward have been poorly thought through by unsophisticated campaigners. For instance, the Shell resolution in 2006 basically asked the company to do things it was already doing and did not focus on the very real problems in Sakhalin and the West of Ireland. If campaigner resolutions were better designed there might be more scope for them to be supported by institutional investors and for the groups to work together, as happens more in the USA. In terms of the companies in this report, Rory Sullivan singles out CIS and his own organisation, Insight, which handles investment for HBOS, as publishing wideranging information not only on how they vote, but on how they engage directly with companies and the results of this activity. But, he notes most fund managers are not that transparent. According to Alex Van Der Velden, Executive Director of Fairpensions, a group campaigning on ethics in the pensions and insurance industries, if the fund managers arent telling you what kind of action theyre taking in terms of ethical engagement, its probably because theyre not doing any. The ones that are active tend to make it public because its a selling point. Comparing the ethical engagement records of different companies is not always easy; Fairpensions (www.fairpensions.org.uk) and CRG Advisory (www.crgadvisory.com) are both in the process of benchmarking UK fund managers, but no information was available as we went to press. The voting and engagement records of the companies covered in this report are given opposite.
Photographer: Gummy231 | Agency: Dreamstime.com

Engaging and divesting - how can big money be ethical?


Insurance companies make their money in two main ways. Firstly, they take a gamble that the amount that you, the policy holder, pay them in premiums will, over the course of your contract, be greater than the amount that you claim back for accidents, burglaries or whatever youre insuring against. Secondly, while they actually hold the money accumulated through your premiums, they invest it in massive funds which are amongst the largest shareholders operating on the worlds stock markets. This is where the sustainable investment issue becomes relevant to insurance companies, because the clout they wield by virtue of their sheer size means that they can seriously affect company behaviour, if - and this is key - they choose to. According to Dr Rory Sullivan, head of investor responsibility at Insight Investment, engagement developed as a middle ground between selling all the shares in bad companies and turning a blind eye on corporate ethics by investors. Proponents of engagement believe that cutting off from a company entirely means that investors lose the ability to influence it, and should therefore only be done as an absolute last resort. Ethical Consumer has always taken the position that without a genuine threat of divestment, engagement is likely to be of very limited use because companies often need to be forced into making real changes for the better. According to Rory Sullivan, fund managers

Photographer: Franziska Richter | Agency: Dreamstime.com

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buyers guide
Company Voting records disclosed Company response says it does not hold shares, although its annual report does list investment income and anticipates that this will increase in volume. Has public voting policies; only one sector of group publishes records.9 Engagement policy Company response says that it has no environmental or social policies regarding financial activities. Says that divestments on ethical grounds occur frequently but are not made public, ditto engagement contact with invested companies.9 The only divestment specified was a historical one, from apartheid South Africa. A response from the company on engagement stated only that it exercised due diligence as regards potential investment targets, assumed by Ethical Consumer to refer to corporate governance rather than environmental or social issues.14 Voting policy includes mention of engagement but no details or mention of divestment. Engages on a range of subjects to do with corporate governance and shareholder interests; one set of asset managers also claims to engage on social issues. General meeting statistics on the company website but not individual voting results. Wide-ranging ethical engagement policy, launched with much fanfare in 2005 after a years consultation with stakeholders. Some engagement applied to all funds, more to ethical funds. Has argued in the case of BAe Systems that divestment would mean no-one was exerting ethical pressure on the company, but did threaten to divest from French Connection after it refused repeated requests for changes.12 Says it engages on a wide range of ethical topics, recently, including child slavery in the cocoa industry and the availability of medicines. Says divestment is a last resort but that, without giving names, it has divested from companies and used to have a policy of not investing in companies owned by notorious late proprietor of Mirror Group, Robert Maxwell.10 Admiral Group

Allianz American International Group (AIG)

Not published.

Aviva (Morley Fund Management)

Voting records not published on website. Policies are published, mainly on corporate governance but with some environmental and social issues. No response to request for information. No information was sent when the company was contacted; a link on www.axa.com offering AXA IMs voting policy and practices in 2006 did not function in August 2007. Yes. Searchable online database, plus reports on campaigns targeting specific companies over climate change or human rights in Burma. The first UK fund manager to back a resolution on labour rights, at First Group.

AXA

Co-operative Iinsurance

Ecclesiastical Insurance/ Allchurches Trust

Publishes a list of companies in which it has shares, but not of voting records, which are disclosed only to the board.

Fortis Insurance

Fortis replied to Ethical Consumers questions by saying that its shareholdings are held by various different parts of the group, and there is no one policy on ethical criteria or on how engagement is handled. One subsidiary company does publish its voting records, but this is not currently the company norm. Fortis also stated that it had divested from a company in Singapore some years ago but did not specify which company, or why.3 Full voting records published on the website of its asset management subsidiary, Insight Investment. Policies but not voting records published on website. No response to EC request for information. Yes, via investment management outsourced to F&C Asset Management. List of votes published on an ongoing basis, plus regular newsletters discussing the major issues being tackled. Voting policy (mainly focused on corporate governance and shareholder interests), no voting record published. Detailed information on engagement activities published by Insight Investment, including benchmarking and sector-wide engagements. Does use divestment but does not disclose names or reasons when this occurs. Policies and investment management website lists topics for engagement, which have previously been focused on corporate governance; now claimed that climate change, waste etc will also be engaged on. No details or mention of divestment. Also via F&C Asset Management, publicised in newsletter which names companies not making changes. Subjects range from climate change to sweatshops to palm oil. According to Royal & Sun, F&C has divested from one company in the last year over armaments issues.11 Partly outsourced to asset managers, no central policy, would not comment on voting or engagement/divestment decisions.13

HBOS

Legal & General

Royal & Sun Alliance

Zurich

Companies which did not reply to requests for information on this report, and which did not have relevant information on their company websites in September 2007: Equity Insurance, Liverpool Victoria, Lloyds TSB Group, NFU Mutual, Prudential, Royal Bank of Scotland, Saga Insurance (see also Aviva for Saga home insurance). To give weight to their engagement strategies, Ethical Consumer encourages all insurance companies to publicly divest at least one company shareholding annually on ethical grounds.
References 1 www.hemscott.com, August 2007 2 www.opensecrets.org, June 2007 3 email from Fortis Group, 22/08/2007 4 http://en.handicapinternational.be/index.php?action=article&numero =483, 4/9/2007 5 Banktrack, preparations for a new Fallujah?, March 2006 6 International Alert, Conflict and Project Finance: exploring options for better management of conflict risk, January 2006 7 Friends of the Earth International, Link magazine, January 2006 9 email from Allianz Communications Department, 31/8/2007 10 email from Ecclesiastical PR department, 23/8/2007 11 email from Royal & Sun Alliance Corporate Responsibility department, 8/8/2007 12 Guardian newspaper, 31/10/2006 13 email from Zurich media relations department, 29/8/2007 14 email from AIG media relations department, 27/8/2007

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home and car insurance


Admiral Group
Capital Tower, Greyfriars Road, Cardiff, CF10 3AZ, Wales

- Royal Dutch Shell (animal testing, boycott call, armaments, human rights, political activities, workers rights, anti-social finance, climate change, pollution & toxics, habitats & resources); - BP (climate change, pollution & toxics, habitats & resources, animal testing, human rights, workers rights, irresponsible marketing, boycott call, political activities; - Sinopec (human rights, climate change); - Tesco (animal testing, boycott call, factory farming, genetic engineering, other animal rights, human rights, political activities, workers rights, anti-social finance, climate change, pollution & toxics, habitats & resources); - GlaxoSmithkline (animal testing, boycott call, genetic engineering, irresponsible marketing, human rights, political activities, anti-social finance, pollution & toxics). (ref: 4)

Environment
Environmental Reporting
Worst ECRA rating for environmental reporting (2007) A search was made by ECRA in summer 2007 for the Admiral Group company environmental policy or report. The companys annual report for 2006, downloaded from www.admiral.co.uk, was found to a contain a Corporate Social Responsibility section which discussed various environmental issues such as electricity use and recycling. However, it did not include any fixed or measurable future targets, did not touch on the environmental impacts of the companys wider activities, eg the potential for promoting environmentally sustainable transport through its insurance products, and had not been independently monitored or verified. (ref: 1) Added to ethical index (2007) According to a press release from the FTSE organisation, dated 9th March 2007, Admiral Group was one of a number of companies added to the FTSE4Good sustainable investments index in March 2007. (ref: 2)

Pollution & Toxics


(See also Shareholdings in companies criticised by ECRA in Climate Change above.)

Habitats & Resources


(See also Shareholdings in companies criticised by ECRA in Climate Change above.)

Animals
Animal Testing
(See also Shareholdings in companies criticised by ECRA in Climate Change above.)

Factory farming
(See also Shareholdings in companies criticised by ECRA in Climate Change above.)

Politics
Anti-Social Finance
Insurance subsidiary in tax haven (2006) According to the company annual report for 2006, Admiral had an insurance underwriting subsidiary in Gibraltar, a territory regarded by ECRA as a tax haven. (ref: 1)

Other Animal Rights


(See also Shareholdings in companies criticised by ECRA in Climate Change above.)

People
Human Rights
(See also Shareholdings in companies criticised by ECRA in Climate Change above.)

Allchurches Trust Ltd


Beaufort House, Brunswick Road, Gloucester, GL1 1JZ, UK

Workers Rights
(See also Shareholdings in companies criticised by ECRA in Climate Change above.)

Environment
Environmental Reporting
Worst ECRA rating for environmental reporting (2007) A search was made by ECRA in 2007 on the company website www. ecclesiastical.com for a copy of the Ecclesiastical/Allchurches environmental policy or report. The website was found to contain a community page with an environment section which mentioned recycling and internal targets, but these were not set out in any detail or in a way which could be measured by general readers. There was no mention of any environmental or social decision making in the companys wider investment and financial affairs, or of any independent monitoring or verification of environmental performance. (ref: 3)

Irresponsible Marketing
(See also Shareholdings in companies criticised by ECRA in Climate Change above.)

Armaments
(See also Shareholdings in companies criticised by ECRA in Climate Change above.)

Politics
Genetic Engineering
(See also Shareholdings in companies criticised by ECRA in Climate Change above.)

Boycott Call
(See also Shareholdings in companies criticised by ECRA in Climate Change above.)

Climate Change
Shareholdings in companies criticised by ECRA (2006) According to the 2006 annual report for the Allchurches Investment Funds, published in 2007, at 31st December 2006 the various funds had holdings in a range of companies which had been criticised by ECRA under various ethical categories. These included: - Rolls Royce (human rights, workers rights, armaments); - British American Tobacco (irresponsible marketing, human rights, political activities, workers rights, anti-social finance, pollution & toxics); 2

Political Activities
(See also Shareholdings in companies criticised by ECRA in Climate Change above.)

Anti-Social Finance
Operation in one tax haven (2006) According to the companys annual report for 2006, Ecclesiastical Insurance had one insurance subsidiary in Ireland, a country regarded by ECRA as a tax haven. It had ceased its other operations in tax havens, namely agent relationships in Cyprus and Malta. (ref: 5)

(See also Shareholdings in companies criticised by ECRA in Climate Change above.)

Company Ethos

Not-for-profit structure (2007) According to the company website www.ecclesiatical.com, viewed by ECRA in summer 2007, Ecclesiastical was owned by Allchurches and all of Ecclesiasticals profits were handed on to Allchurches, which was a charitable trust (registered charity number 1043742) which gave money to church upkeep and charitable organisations. (ref: 3)

aromatics and derivatives. BASF was found to have major negative marks on ECRAs database in the following categories: pollution & toxics, human rights, irresponsible marketing, genetic engineering and political activities. (ref: 10)

Habitats & Resources


Investments in criticised companies (2006) According to the Hoovers.com business information website, viewed by ECRA in June 2006, Allianz had shareholdings in a number of major German companies, including Lufthansa. Aviation was considered by ECRA to be a sector with a high climate impact. It was also said to have a stake in Deutsche Bank, a company with major negative records on the ECRA database in the following categories: Human Rights, Political Activities, Anti-Social Finance and Habitats & Resources. (ref: 11) Poor rating in banking policy report (2006) According to a Banktrack/WWF report on social and environmental policies amongst international banks, Dresdner Bank had a poor accumulated score for its policies, at just 0.54 out of a possible 5, amounting to a D- grade. The bank was said to have policies on just five out of thirteen categories, in this case labour, indigenous peoples, dams, transparency and environmental & social management. Issues such as human rights, agriculture, forests and fisheries were not covered. Like most other banks, Dresdner was also said to have few systems in place for ensuring that the policies that were in place were implemented. (ref: 12) (See also Services to controversial megaprojects in Nuclear Power above.)

Allianz SE
Koniginstrasse 28, Munich, D-80802, Germany

Environment
Environmental Reporting
Middle ECRA rating for environmental reporting (2007) A search by ECRA on the Allianz corporate website in June 2007 revealed the companys 2006 Status Report on Sustainability in the Allianz Group and Operational Environmental Protection report for 2005/6. These were found to show a good understanding of the companys environmental impacts and to include a range of targets for 2007. However, neither document appeared to have been independently monitored or verified. (ref: 6)

Nuclear Power
Services to controversial megaprojects (2006) According to the website of the Hermes credit agency, www. agaportal.de, viewed by ECRA in June 2006, the Hermes agency was owned and funded by the German state as an export credit guarantee agency, but the running of the organisation was done by Allianz and PricewaterhouseCoopers. Hermes was said to have been involved in funding a number of highly controversial projects with major impacts on the environment and human rights, including the Maheshwar and Ilisu dams and large nuclear projects. It was also said to have underwritten arms sales to Turkey and Indonesia. (ref: 7)

People
Human Rights
Subsidiaries in oppressive regimes and tax havens (2007) According to the company website www.allianz.com, viewed by ECRA in June 2007, Allianz had subsidiaries in the following countries regarded by ECRA as having oppressive regimes: Pakistan, UAE, USA, Cameroon, Cote dIvoire, Togo, Thailand, Russia, Lebanon, Laos, Indonesia, Egypt and China, and in the following territories regarded as tax havens: Singapore, Luxembourg, Hong Kong, Guernsey, Bermuda. (ref: 13) (See also Poor rating in banking policy report in Habitats & Resources above.) (See also Insurance services to BASF in Pollution & Toxics above.)

Climate Change
Shareholdings in Dana Petroleum (2007) According to the Dana Petroleum factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Allianz had shareholdings in Dana Petroleum, an oil and gas exploration company. Fossil fuels was considered by ECRA to be a sector which made a particular contribution to climate change emissions. (ref: 8) Shareholdings in PetroLatina Energy plc (2007) According to the PetroLatina Energy plc factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Allianz SE had shareholdings in PetroLatina Energy, an oil and gas development company. Fossil fuels were regarded by ECRA as a sector which made particular contributions to climate change emissions. (ref: 9) Insurance services to environmentally damaging sector (2006) According to the company website www.allianz.com, viewed by ECRA in June 2006, Allianz offered specialist insurance services to the aviation industry, including international and domestic flights. Aviation was considered by ECRA to be a sector with a high impact on climate change. (ref: 10)

Workers Rights
Banking relationship with Gallaher Group Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2004, the website listed Dresdner Kleinwort Wasserstein as the banker to Gallaher Group Plc. When Gallaher Group was rated by ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the irresponsible marketing category and it received ECRAs middle rating in the environmental reporting, oppressive regimes, workers rights and code of conduct categories. It received a clear rating all other categories. (ref: 14) Sexual harassment and discrimination claim (16 January 2006) According to an article from the MSNBC.com news website, dated 19th May 2007, in 2007 Dresdner Kleinwort had settled a lawsuit brought by six female employees by paying out an unspecified sum of money in a no-fault settlement. The women had claimed that the bank had subjected them to a pervasive pattern and practice of sexual discrimination, including treating them as second-class citizens and paying men more and promoting them more often. (ref: 15)

Pollution & Toxics


Insurance services to BASF (2006) According to the Allianz AG company website www.allianz.com, viewed by ECRA in June 2006, Allianz had provided major project insurance for BASFs construction of a major petrochemicals manufacturing facility in China, producing ethylene, propylene,

Irresponsible Marketing
(See also Insurance services to BASF in Pollution & Toxics above.) (See also Banking relationship with Gallaher Group Plc in Workers Rights above.)

Armaments
(See also Services to controversial megaprojects in Nuclear Power above.)

Low score in sustainability index (2007) According to the June 2007 issue of Ethical Performance, AIG was one of the US insurers deemed unsuitable for recommendation by a new corporate sustainability ranking of the worlds 43 largest insurance companies. It said most of the top places in the oekom ranking had been occupied by European and Japanese insurance companies and that American businesses had been conspicuously absence from the upper reaches. The recommended list accounted for almost a quater of those assessed. (ref: 20)

Politics
Genetic Engineering
(See also Insurance services to BASF in Pollution & Toxics above.)

Nuclear Power
Shareholdings in Halliburton (2007) In August 2007 ECRA viewed American International Groups SEC Filing Form 13F, filed 10th August 2007 and listing all significant holdings by the various AIG fund managers. According to this form, AIG had shares in Halliburton, a company criticised by ECRA in the following categories: nuclear power, climate change, habitats & resources, workers rights, irresponsible marketing, armaments and political activities. (ref: 21) Shareholdings in General Electric Co (2007) In August 2007 ECRA viewed American International Groups SEC Filing Form 13F, filed 10th August 2007 and listing all significant holdings by the various AIG fund managers. According to this form, AIG had shares in General Electric Co, a company criticised by ECRA in the following categories: armaments, animal testing, irresponsible marketing, nuclear power, human rights, political activities, workers rights, anti-social finance, climate change and pollution & toxics. (ref: 21)

Political Activities
Lobbying in the EU and beyond (July 2007) According to the June/July 2007 Corporate Watch newsletter, Allianz was one of 20 companies that the organisation had criticised for having enormous influence over the daily life of Europeans and beyond. The report details how companies used their power to try to influence decision-making in Europe and the rest of the world. (ref: 16) (See also Investments in criticised companies in Habitats & Resources above.) (See also Insurance services to BASF in Pollution & Toxics above.)

Anti-Social Finance
Criticised for role in Majority World privatisations (2004) According to a September 2004 report by War on Want and the Public & Commercial Services Union, Dresdner Kleinwort Wasserstein was one of a number of large international companies which had been the recipients of large sums of aid money in their capacity as consultants on Majority World privatisations. As well as the channelling of millions of pounds of aid money to such corporations, War on Want also criticised the doctrine of privatisation being pushed at Majority World countries, which often resulted in price increases for basic utilities and people being forced into poverty to pay for educational or healthcare bills. (ref: 17) (See also Subsidiaries in oppressive regimes and tax havens in Human Rights above.) Excessive directors pay (2006) According to the companys Annual Report for 2006, in 2006 a number of directors of AXA were paid a total of over 2 million Euros each, a sum deemed by ECRA to be excessive. (ref: 18)

Climate Change
(See also Shareholdings in Halliburton in Nuclear Power above.) High climate impact sector (2007) According to the AIG Annual Report for 2006, International Lease Finance Corporation was one of the worlds leading aircraft lessors and the worlds largest lessor of wide-body aircraft, providing 177 aircraft for 75 airlines during 2006. Aviation was considered by ECRA to be a sector which made particularly large contributions to climate change. (ref: 22) (See also Shareholdings in General Electric Co in Nuclear Power above.)

Pollution & Toxics


Shareholdings in Gap (2007) In August 2007 ECRA viewed American International Groups SEC Filing Form 13F, filed 10th August 2007 and listing all significant holdings by the various AIG fund managers. According to this form, AIG had shares in Gap, a company criticised by ECRA in the following categories: other animal rights, human rights, workers rights and pollution & toxics. (ref: 21) Shareholdings in Boeing (2007) In August 2007 ECRA viewed American International Groups SEC Filing Form 13F, filed 10th August 2007 and listing all significant holdings by the various AIG fund managers. According to this form, AIG had shares in Boeing, a company criticised by ECRA in the following categories: armaments, human rights, political activities, anti-social finance, climate change and pollution & toxics. (ref: 21) (See also Shareholdings in General Electric Co in Nuclear Power above.)

American International Group (AIG) Inc


70 Pine Street, New York, NY10271, USA

Environment
Environmental Reporting
Worst ECRA rating for environmental reporting 2007 (2007) A search was made by ECRA in August 2007 on the company website www.aig.com for a copy of the American International Group environmental policy or report. The companys 2007 Corporate Responsibility Report was found to contain some information on the companys environmental impacts, including a commitment to addressing the causes of climate change and a large amount of information describing initiatives and measures in general terms, but contained no fixed and measurable commitments or targets, and there was no indication that its environmental performance was independently verified or monitored. (ref: 19)

Habitats & Resources


Shareholdings in Monsanto (2007) In August 2007 ECRA viewed American International Groups SEC Filing Form 13F, filed 10th August 2007 and listing all significant holdings by the various AIG fund managers. According to this form, AIG had shares in Monsanto, a company criticised by ECRA in the following categories: factory farming, genetic engineering, irresponsible marketing, human rights, political

activities, workers rights, anti-social finance, habitats & resources and pollution & toxics. (ref: 21) Shareholdings in Procter & Gamble (2007) In August 2007 ECRA viewed American International Groups SEC Filing Form 13F, filed 10th August 2007 and listing all significant holdings by the various AIG fund managers. According to this form, AIG had shares in Procter & Gamble, a company criticised by ECRA in the following categories: pollution & toxics, habitats & resources, factory farming, other animal rights, human rights, workers rights, irresponsible marketing, political activities. (ref: 21) (See also Shareholdings in Halliburton in Nuclear Power above.)

Bahrain, Cyprus, Malta, Bermuda, Brunei, Hong Jong, Macau, Marshall Islands and Singapore. (ref: 23) Operations in one oppressive regime (2007) According to the AIG 2006 Annual Report, AIG Consumer Finance Group had applied for a licence to run consumer finance operations in Russia, a country regarded by ECRA in 2006 as having an oppressive regime. (ref: 22) (See also Shareholdings in General Electric Co in Nuclear Power above.)

Workers Rights
(See also Shareholdings in Liz Claiborne in Other Animal Rights above.) (See also Shareholdings in Halliburton in Nuclear Power above.) (See also Shareholdings in General Electric Co in Nuclear Power above.)

Animals
Animal Testing
(See also Shareholdings in General Electric Co in Nuclear Power above.) Shareholdings in Bristol-Myers Squibb (2007) In August 2007 ECRA viewed American International Groups SEC Filing Form 13F, filed 10th August 2007 and listing all significant holdings by the various AIG fund managers. According to this form, AIG had shares in Bristol-Myers Squibb, a company criticised by ECRA in the following categories: animal testing, genetic engineering, irresponsible marketing, political activities and anti-social finance. (ref: 21) Shareholdings in 3M (2007) In August 2007 ECRA viewed American International Groups SEC Filing Form 13F, filed 10th August 2007 and listing all significant holdings by the various AIG fund managers. According to this form, AIG had shares in 3M Corp, a company criticised by ECRA in the following categories: pollution & toxics, animal testing, human rights, workers rights, irresponsible marketing and political activities. (ref: 21)

Irresponsible Marketing
(See also Shareholdings in Halliburton in Nuclear Power above.) (See also Shareholdings in Monsanto in Habitats & Resources above.) (See also Shareholdings in Procter & Gamble in Habitats & Resources above.)

Armaments
Shareholdings in Lockheed Martin (2007) In August 2007 ECRA viewed American International Groups SEC Filing Form 13F, filed 10th August 2007 and listing all significant holdings by the various AIG fund managers. According to this form, AIG had shares in Lockheed Martin, a company criticised by ECRA in the following categories: armaments, human rights, political activities, anti-social finance. (ref: 21) Shareholdings in Motorola (2007) In August 2007 ECRA viewed American International Groups SEC Filing Form 13F, filed 10th August 2007 and listing all significant holdings by the various AIG fund managers. According to this form, AIG had shares in Motorola, a company criticised by ECRA in the following categories: armaments, political activities, workers rights. (ref: 21) (See also Shareholdings in Halliburton in Nuclear Power above.)

Factory farming
(See also Shareholdings in Procter & Gamble in Habitats & Resources above.) (See also Shareholdings in Monsanto in Habitats & Resources above.)

Other Animal Rights


Shareholdings in Liz Claiborne (2007) In August 2007 ECRA viewed American International Groups SEC Filing Form 13F, filed 10th August 2007 and listing all significant holdings by the various AIG fund managers. According to this form, AIG had shares in Liz Claiborne, a company criticised by ECRA in the following categories: other animal rights, workers rights. (ref: 21) (See also Shareholdings in Procter & Gamble in Habitats & Resources above.) (See also Shareholdings in Gap in Pollution & Toxics above.)

Politics
Genetic Engineering
(See also Shareholdings in Monsanto in Habitats & Resources above.) (See also Shareholdings in Bristol-Myers Squibb in Animal Testing above.)

Political Activities
US political donations (2006) According to the Insurance Industry Top Donors table on the Open Secrets website, www.opensecrets.org, covering the 2006 US election cycle, American International Group had donated a total of $463,769, of which 48% went to the Republican Party and 49% to the Democrats. (ref: 24) Bush donations (January 2003) According to the August 2004 report Executive Excess, the CEO of American International Group had raised over $100,000 for the re-election campaign of George W. Bush in 2004. (ref: 25) Member of USCIB lobby group (July 2007) The website of the US Council for International Business (www. uscib.org) in July 2007 listed American International Group Inc as a member. The USCIB described itself as founded in 1945 to promote an open world trading system, now among the premier pro-trade, pro-market liberalization organizations ...provides unparalleled access to international policy makers and regulatory

People
Human Rights
Operations in oppressive regimes and tax havens (2007) According to the Global Business Network section of the American International Group corporate website aig.com, viewed by ECRA in August 2007, AIG had operations in the following countries regarded by ECRA as having oppressive regimes: Zimbabwe, Kazakhstan, Russia, Uzbekistan, China, Guatemala, Egypt, Kuwait, Lebanon, Saudi Arabia, the United Arab Emirates, Pakistan, Indonesia, the Philippines, Thailand and Vietnam. It also listed operations in territories regarded by ECRA as tax havens, including the Isle of Man, Liechtenstein, Luxembourg, Aruba, the Netherlands Antilles, Uruguay, Panama, Guatemala,

authorities. ECRA noted that free trade lobby groups had been criticised by campaigners for lobbying for business interests at the expense of the environment, human rights and animal welfare. (ref: 26)

Climate Change
Shareholdings in Premier Oil (2007) According to the Premier Oil factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Aviva had shareholdings in Premier Oil, a company criticised by ECRA under the categories: climate change, human rights, workers rights. (ref: 32) Shareholdings in AMEC (2007) According to the AMEC company factsheet on the Yahoo! Finance website http://uk.finance.yahoo.com, viewed by ECRA in August 2007, Aviva had shareholdings in AMEC, a company criticised by ECRA in the following categories: Workers Rights, Climate Change, Habitats & Resources. (ref: 33) Insurance provision for high climate impact sectors (2006) According to the companys 2006 Annual Report, Aviva provided insurance cover for the Aviation industry via a part-owned subsidiary associate. Aviation was considered by ECRA to be a sector which made major contributions to climate change. (ref: 34)

Anti-Social Finance

Settlement for financial malpractice (2006) According to the BBC News website (httP://news.bbc.co.uk) on 10th February 2006, American International Group (AIG) had agreed to pay more than $1.6bn (920m) to settle charges of accounting abuses. Investigators claimed AIG had attempted to deceive regulators and investors. (ref: 27) Indictment for Azeri bribes (2005) According to the September 2005 issue of Multinational Monitor, in 2005 a Grand Jury Indictment was issued against a managing director of American International Group and two colleagues, who were found to have paid millions of dollars in bribes to senior government officials in Azerbaijan, in an effort to profit from the privatisation of the Azeri oil industry. The AIG consortium was said to have promised officials that they would be paid two-thirds of any profits it made. (ref: 28) Financial malpractice prosecution (October 2004) According to the Corporate Focus online newsletter of 24th January 2005, the worlds biggest insurer, American International Group, was on the Multinational Monitor list of the 10 worst corporations of 2004. It said AIG had been charged in October 2004 with aiding and abbetting a financial services company in a fraudulent transaction to transfer $750 million of troubled loans and investments off its books. It said the company had had to pay $126 million to resolve the charges but had got off lightly by entering into a deferred prosecution agreement. (ref: 29)

Pollution & Toxics


(See also Shareholdings in Johnson Matthey in Nuclear Power above.) Investment relationship with Greggs Plc (2004) Greggs Plc Annual Report & Accounts 2003 stated that Aviva Plc owned 3.90% of Greggs Plc. When Greggs was last reviewed in Ethical Consumer Issue 92 January/February 2005, Greggs received worst ECRA ratings for criticisms in environment reporting, factory farming and code of conduct for workers rights categories and a middle ECRA rating for criticisms relating to pollution. Greggs Plc received a clear ECRA rating in all other categories. (ref: 35)

Aviva Plc
St Helens, 1 Undershaft, London, EC3P 3DQ

Habitats & Resources


(See also Shareholdings in AMEC in Climate Change above.) (See also Shareholdings in Johnson Matthey in Nuclear Power above.) Support for roads expansion (2005) According to the June 2005 issue of Corporate Watch, the RAC was one of a number of businesses criticised for helping to promote the building of a large new motorway extension in Glasgow, as an expansion of the M74 road. One MSP was said to have described the plans a five-mile, six-lane monster defacing Glasgow and local campaigners were said to have expressed concern over the effects on communities and health in the area. (ref: 36)

Environment
Environmental Reporting
Worst ECRA rating for environmental report (2007) A search was made by ECRA in August 2007 on the company website www.aviva.com/csr for the Aviva environmental report. The companys CSR report for 2007, in both PDF and online versions, was found to contain a range of information on the companys efforts to reduce its environmental impact through renewable energy use, recycling and use of recycled products etc, through encouragement of more energy-efficient driving amongst car insurance customers, and a small amount of information on its SRI commitments. However, there were no fixed or measurable commitments to future progress in most areas of the report, and a substantial commitment to attain carbon neutral status did not include measurable targets on how further energy efficiency improvements might be made (eg by cutting corporate flights) and only included fixed numbers in reference to offsetting, a controversial means of addressing climate change emissions. There was also no mention of systematic monitoring or verification of Avivas environmental performance. (ref: 30)

Animals
Animal Testing
(See also Shareholdings in Johnson Matthey in Nuclear Power above.)

Factory farming
(See also Investment relationship with Greggs Plc in Pollution & Toxics above.)

People
Human Rights
Protests at immigration centre plans (April 2007) An article dated 21st April 2007 on the Indymedia.org UK website reported that protesters had held a protest in Surrey at plans for a new immigration detention centre to be built near Gatwick Airport. The landowners, Airport Property Partnership, were said to be in the process of applying for planning permission for the site, which was intended to replace a number of other centres used to detain asylum seekers being deported or investigated by the British State. The protesters claimed that asylum seekers were returned to situations where they were in serious danger of human rights abuses, and that human rights violations also occurred in many British immigration detention centres. (ref: 37)

Nuclear Power
Shareholdings in Johnson Matthey (2007) According to the Johnson Matthey factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Aviva had shareholdings in Johnson Matthey, a company criticised under the ECRA categories: Irresponsible Marketing, Nuclear Power, Workers Rights, Pollution & Toxics and Animal Testing. (ref: 31)

(See also Shareholdings in Premier Oil in Climate Change above.) Operations in oppressive regimes (2006) According to the companys Annual Report for 2006, Avivas international operations included activities in China, the USA and Russia, countries regarded by ECRA as having oppressive regimes. (ref: 34)

Nuclear Power
Investment relationship with Citigroup (April 2004) The Transnationale website www.transnationale.org was viewed by ECRA Publishing on 2 April 2004. The website stated that AXA owned 3% of Citigroup. When Citigroup was rated on ECRAs Corporate Critic database on 3 March 2005 it received ECRAs worst rating in the environmental reporting, pollution, nuclear power, animal testing, oppressive regimes, workers rights, irresponsible marketing, armaments, genetic engineering, boycott call and political activity categories. In all other categories Citigroup received ECRAs best rating. (ref: 42) Shareholdings in Johnson Matthey (2007) According to the Johnson Matthey factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Aviva had shareholdings in Johnson Matthey, a company criticised under the ECRA categories: Irresponsible Marketing, Nuclear Power, Workers Rights, Pollution & Toxics and Animal Testing. (ref: 31)

Workers Rights
(See also Shareholdings in Premier Oil in Climate Change above.) (See also Shareholdings in AMEC in Climate Change above.) (See also Shareholdings in Johnson Matthey in Nuclear Power above.)

Irresponsible Marketing
(See also Shareholdings in Johnson Matthey in Nuclear Power above.)

Armaments
Shareholdings in GKN (2007) According to the company factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Aviva plc had shareholdings in GKN, a company criticised by ECRA for its role in the manufacture and supply of armaments. (ref: 38) Shareholdings in Cobham (2007) According to the company factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Aviva had shareholdings in Cobham, a company criticised by ECRA for its role in the manufacture and supply of armaments. (ref: 39)

Climate Change
Shareholding in Ascent Resources (2007) According to the Ascent Resources factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, AXA SA had shareholdings in Ascent Resources plc, a fossil fuels exploration company. The oil and gas sector was one regarded as making substantial contributions to climate change emissions. (ref: 43) Shareholdings in AMEC (2007) According to the AMEC company factsheet on the Yahoo! Finance website http://uk.finance.yahoo.com, viewed by ECRA in August 2007, Aviva had shareholdings in AMEC, a company criticised by ECRA in the following categories: Workers Rights, Climate Change, Habitats & Resources. (ref: 33) Shareholdings in Premier Oil (2007) According to the Premier Oil factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Aviva had shareholdings in Premier Oil, a company criticised by ECRA under the categories: climate change, human rights, workers rights. (ref: 32)

Politics
Anti-Social Finance
Subsidiaries in tax havens (2006) According to the companys annual report for 2006, Aviva had subsidiaries and/or financial operations in the following territories regarded by ECRA as being tax havens: Bermuda, Ireland, Luxembourg, Hong Kong, Singapore. (ref: 34) Directors pay 2005-6 (2006) According to the August 2006 issue of Labour Research, a director of Aviva was paid a total of 2.311 million in pay and benefits for the financial year 2005/6. (ref: 40)

Pollution & Toxics


Investment in controversial weapons (March 2006) According to a press release from Banktrack, dated 16th March 2006, AXA was one of two major European financial companies to have investments in Teledyne Technologies and the Shaw Group. Both of these were described as being companies involved in the modernisation of white phosphorus weapons for the US Army for use in Iraq. White phosphorus weapons were said to have been used on civilians in Fallujah and to have caused widespread death and suffering, as they were designed to burn flesh and to be difficult to put out. White phosphorus was also said to be highly toxic to human beings and to cause death in intensive inhalation situations, including military exposure. (ref: 44) (See also Investment relationship with Citigroup in Nuclear Power above.) (See also Shareholdings in Johnson Matthey in Nuclear Power above.)

AXA
25 avenue Matignon, Paris, 75008, France

Environment
Environmental Reporting
Worst ECRA rating for environmental reporting (2007) A search was made by ECRA in summer 2007 on the company website axa.com for a copy of the AXA environmental policy or report. The companys 2006 report for Developpement Durable was found to contain information on the companys environmental activities and independent ratings and assessment of its environmental reporting by Vigeo. However, it did not include any clear or meaningful future targets for how the company planned to progress its environmental responsibility. An environmental section in the corporate responsibility subsite of ww.axa.com also gave an overview of the companys programmes but did not include fixed and measurable targets or commitments. (ref: 41)

Habitats & Resources


(See also Investment relationship with Citigroup in Nuclear Power above.) (See also Shareholdings in AMEC in Climate Change above.)

(See also Shareholdings in Johnson Matthey in Nuclear Power above.)

(See also Investment in controversial weapons in Pollution & Toxics above.)

Animals
Animal Testing
(See also Investment relationship with Citigroup in Nuclear Power above.) (See also Shareholdings in Johnson Matthey in Nuclear Power above.)

Politics
Genetic Engineering
(See also Investment relationship with Citigroup in Nuclear Power above.)

Boycott Call
(See also Investment relationship with Citigroup in Nuclear Power above.)

People
Human Rights
Holdings in company in oppressive regime (2007) According to a news release on the AXA factsheet on business information website Hoovers.com, dated 2nd June 2007, AXA had acquired a significant shareholding in a company described as Kazakhstans largest copper mining company. Kazakhstan was considered by ECRA in 2007 to have an oppressive regime. (ref: 45) Insurance operations in oppressive regimes (2007) According to the company website axa.com, viewed by ECRA in summer 2007, in 2007 AXA had insurance operations in the following countries regarded by ECRA as having oppressive regimes: Cameroon, Cote dIvoire, the USA, China, Indonesia, Thailand, the Philippines, Lebanon, Saudi Arabia and the United Arab Emirates. (ref: 46) Shareholdings in BAe Systems (2007) According to the BAe Systems factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, AXA had shareholdings in BAe Systems, a company criticised by ECRA for its role in the manufacture and supply of arms and under the following ECRA categories: Anti-Social Finance, Political Activities and Human Rights. (ref: 47)

Political Activities
Member of European Services Forum (2007) According to the Members Biographies section of the European Services Forum website, www.esf.be, viewed by ECRA in January 2007, AXA was a member of the organisation. The ESF was regarded by ECRA as an international corporate lobby group which exerted the power of commercial interests in a way seen as potentially detrimental to wider society and the environment. (ref: 49) (See also Shareholdings in BAe Systems in Human Rights above.) Worst rating for information provision on lobbying (2005) The 2005 SustainAbility/WWF report Influencing Power: Reviewing the conduct and content of corporate lobbying, ranked how 100 major companies reported on lobbying and its relationship to their core business, from the provision of no information (51 companies) through to basic (31 companies), developing (10 companies), systematic (8 companies) or integrated reporting (0 companies). It said that AXA had received the lowest rating due to it making no information available. (ref: 50)

Anti-Social Finance
(See also Shareholdings in BAe Systems in Human Rights above.) Excessive directors pay (2006) According to AXAs 2006 annual report, in 2006 at least two AXA directors were paid over 2 million Euros each, a sum deemed by ECRA to be excessive. (ref: 51) Subsidiaries in tax havens and oppressive regimes (2006) According to the companys 2006 Annual Report, AXA had subsidiaries or part-subsidiaries in China (Hong Kong), the Philippines, Thailand, Indonesia and the USA, countries regarded by ECRA in 2007 as having oppressive regimes, and in Singapore, Hong Kong, Luxembourg and Ireland, countries regarded as tax havens. (ref: 51)

Workers Rights
Criticised for unethical investments (2005) According to a press release dated 14th November 2005 from the Belgian NGO Netwerk Vlaanderen, a new report by the group had revealed that several Belgian banks, including AXA, had significant investments in companies which abused human and workers rights. These were said to include Total, which was criticised for its close association with the human rights abuses of the Burmese junta, and Wal-Mart, which was widely criticised for the low labour standards of many of its suppliers. (ref: 48) (See also Investment relationship with Citigroup in Nuclear Power above.) (See also Shareholdings in AMEC in Climate Change above.)

Irresponsible Marketing
(See also Investment relationship with Citigroup in Nuclear Power above.) (See also Shareholdings in Johnson Matthey in Nuclear Power above.)

Charterhouse Capital Partners LLP


7th Floor, Warwick Court, Paternoster Square, London, EC4M 7DX, United Kingdom

Armaments
Shareholdings in GKN (2007) According to the company factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, AXA SA had shareholdings in GKN, a company criticised by ECRA for its role in the manufacture and supply of armaments. (ref: 38) (See also Shareholdings in BAe Systems in Human Rights above.)

Environment
Environmental Reporting
Worst ECRA rating for environmental reporting (2007) A search was made by ECRA in summer 2007 on the company website www.saga.co.uk for a copy of the Saga Group environmental policy or report. No such document, or any mention of one, could be found. No response was received from the group to a request for information from ECRA. (ref: 52)

Nuclear Power
Nuclear power activities (2004) According to the World Nuclear Industry Handbook 2004, French company Cegelec provided the following services to the nuclear industry: inspection and classification; inspection, in-service; maintenance; non-destructive testing; operator training. (ref: 53)

Climate Change
High climate impact sector (2007) According to the company website www.saga.co.uk, viewed by ECRA in summer 2007, Saga offered overseas holidays by air. Aviation was considered by ECRA to be a sector which made a major contribution to climate change emissions. (ref: 52) High climate impact sector and oppressive regime operations (2007) According to the company website www.fiveslille.com, viewed by ECRA in September 2007, Fives Lille was a French engineering company with operations in China, a country regarded by ECRA as having an oppressive regime, and in the automobile parts and cement industries, both of which were regarded by ECRA as making major contributions to climate change emissions. (ref: 54)

Co-operative Group Ltd


PO Box 53, New Century House, Manchester, M60 4ES, UK

Environment
Environmental Reporting
Best ECRA rating for environmental report (June 2003) In response to a request by Ethical Consumer in June 2003, CIS sent a copy of their Social Accountability Report 2002 which contained targets and discussion of impacts specific to the company, the report was also independently verified. (ref: 58)

Climate Change
Poor independent rating on CSR in supermarkets (November 2006) The National Consumer Councils 2006 report on supermarkets awarded the Co-op a poor overall rating (D) for its environmental performance. The report looked at a number of different areas including food transport, waste, nature, and sustainable farming. These were assessed as follows: C rating on food transport issues. 55% of its seasonal vegetables was UK sourced. It also had the smallest amount of long distance fruit from outside of Europe. It scored a D on its waste, E for its fish stocking policy (worst rating) and C for trees - as one-third of its wooden kitchenware products were FSC certified. It also scored C for sustainable farming as it had pesticide information displayed in stores. (ref: 59)

Animals
Factory farming
Sale of meat and fish products (2007) According to the menus listed for Sagas ocean cruise liners, on the company website www.saga.co.uk, food on the liners included meat not specified as being from free range or organic sources, and apparently wild fish and seafood. (ref: 52)

Other Animal Rights

(See also Sale of meat and fish products in Factory farming above.) Clothes contained rabbit fur (2002) On 16 January 2002 garments containing a trim made from rabbit fur were seen on sale in a UK branch of Kookai. (ref: 55) Sale of slaughterhouse byproducts (2007) According to the company website www.vivarte.fr, viewed by ECRA in February 2007, several Vivarte brands sold shoes made of leather, a slaughterhouse byproduct. (ref: 56)

Pollution & Toxics


Sale of products containing pesticide residues (2003) According to the September 2004 edition of the Ecologist, the Co-op had said it would work with suppliers to phase out some of the most worrying chemicals from its crops. Research by Friends of the Earth in 2003 on data from the Pesticide Safety Directorate showed that supermarkets had not achieved any overall reduction of pesticide residues in the last five years. (ref: 60)

People
Human Rights
Operations in seven oppressive regimes (2007) According to the company website www.saga.co.uk, viewed by ECRA in summer 2007, Saga Holidays offered resort holidays in the following countries regarded by ECRA in 2007 as having oppressive regimes: Egypt, China, Thailand, the United Arab Emirates, Vietnam, the USA and Cuba. (ref: 52) (See also High climate impact sector and oppressive regime operations in Climate Change above.) Products manufactured in two oppressive regimes (October 2005) A shop survey conducted by ECRA in October 2005 found products in Kookai marked as made in China and Indonesia. These countries were considered to be oppressive regimes by ECRA at the time of the survey. (ref: 57)

Habitats & Resources

Stocked fish from unsustainable sources (March 2007) Co-op was ranked 7th (of 8 supermarkets) in the 2007 Marine Conservation Societys Sustainable Seafood Supermarket league table. According to the table ranking, Co-op was still selling one species from the MCS fish to avoid list, although only 0.95% of its sales came from the fish to avoid species. The company received a score of 6 (out of 10) for tis wild caught fish policy and 2.5 (out of 10) for its farmed fish policy. (ref: 61) (See also Poor independent rating on CSR in supermarkets in Climate Change above.) Stockist of four endangered fish species (1 March 2006) An article on www.guardian.co.uk on 1 March 2006 reported that the Co-op stocked four species of fish on the Marine Stewardship Councils list of endangered fish species. The Co-op was reported to have a sustainable policy on tuna and was ranked fifth out of 10 in the Marine Conservation Society league table of leading UK supermarkets fish buying policies. (ref: 62)

Politics
Anti-Social Finance
Company based in tax haven (2007) According to the company website www.saga.co.uk, viewed by ECRA in summer 2007, Saga Insurance was incorporated in Gibraltar, a territory regarded by ECRA as a tax haven. (ref: 52)

Animals
Animal Testing
Investment relationship with animal testing companies (2006) According to a series of emails from a Co-operative Group Ethics Adviser, forwarded to ECRA by an Ethiscore customer, the ethical policy of the Co-op Group precluded investment or provision of banking services to companies which conducted animal testing for cosmetic or household goods purposes. However, it did not preclude such relations with companies which conducted experimentation on animals for medical purposes. However, the Co-op Bank would not divulge specific instances of companies

which performed or commissioned such tests and to which it provided financial services. The adviser stated that there was no consensus from consultation with Co-op Bank customers which suggested that it should move to exclusion of all medical animal testing from its investments or banking provision. (ref: 63)

was alleged to have threatened to dismiss workers who did not accept the new conditions. USDAW stated that workers could be up to 20% worse off. (ref: 69)

Supply Chain Policy


Middle ECRA rating for code of conduct (2007) The Co-ops website was viewed in May 2007, and information about its ethical sourcing was found. The company claimed that its membership of the ETI required its suppliers to adhere to certain standards. Although this set of standards included statements on forced and child labour, freedom of association and other areas, it merely committed companies to paying legal minimumm or industry standard wages, which to campaigners such as Labour Behind the Label, was not considered to be high enough wages for workers to live off. (ref: 70) Membership of ETI (August 2005) According to the ETI website www.ethicaltrade.org, visited on 17th August 2005, the Co-operative Group (CWS) was listed as a member. For companies to be accepted as members, they were required to adopt the ETI Base Code of Conduct and implement it into their supply chains. Progress reports on code implementation, and on improvements to labour practices was required. (ref: 71)

Factory farming
Sold factory farmed chickens (2006) According to Supermarkets & Farm Animal Welfare Raising the Standard published by the Compassion in World Farming Trust in 2006, over 90% of the chickens sold by Co-op supermarkets were intensively farmed. The report stated that the Co-op had set a maximum stocking guideline of 38kg bird per metre squared of floor space, which exceeded the government guidelines of a maximum of 34kg bird per metre squared of floor space. (ref: 64) Retail of factory farmed pigmeat (2006) According to Supermarkets & Farm Animal Welfare Raising the Standard published by the Compassion in World Farming (CIWF) Trust in 2006, 42% of pig meat sold by the Co-op supermarkets had come from close confinement farrowing crates. CIWF had urged all supermarkets to produce pigmeat from well managed outdoor farms as it regarded this as the most welfare-friendly rearing system. (ref: 64) Long journey times to slaughter for poultry (2002) According to Supermarkets & Farm Animal Welfare Raising the Standard published by the Compassion in World Farming (CIWF) Trust in 2002, CWS Agriculture Ltd set a maximum journey time for birds travelling from farm to slaughter of 6 hours for turkeys, 8 hours for ducks and set no maximum limit for the transport of chickens. CIWF recommended that maximum journey times should be no longer than 4 hours for birds to protect their welfare. (ref: 65)

Irresponsible Marketing
Harmful chemical found in soft drinks (2006) According to an article on the BBC News website (http://news. co.uk) dated 31st March 2006, the Co-ops low-calorie bitter lemon drink with a best-before date of June 2006 contained benzene levels of 28 parts per billion (ppb). A second batch of the same drink, with an 10 august best-before date had 11 ppb. In the UK, drinking water should contain a benzene level of no more than one part per billion (ppb). The World Health Organisations health limit was said to be 10 ppb. The Co-op had already removed the affected batches from the shelves by the time the article was published. Benzene can cause certain cancers, and is thought to be formed when the commonly used soft-drink ingredients- the preservative sodium benzoate and ascorbic acid- interact. (ref: 72) Best independent rating on health responsibility index (November 2005) BBC News reported on 25 November 2005 that the National Consumer Council had rated the supermarkets on their approach to salt reduction, nutrition labelling, in-store promotions and customer information. The study found that supermarkets were more likely to promote unhealthy foods than fresh produce and none had met the NCCs target of offering 33% of promotions on fruit and vegetables. The National Consumer Council produced a Health Responsibility Index of the supermarkets based on the survey, the Co-op was ranked best of the nine supermarkets. (ref: 73) Positive policy addressing marketing to children (August 2005) According to Our Viewpoints, located on the Co-operative Groups website (www.co-op.co.uk) on the 26th August 2005, the company had formulated a policy addressing the marketing of high salt, sugar and fat foods to children. It pledged not to advertise such foods in childrens titles or next to childrens pages in newspapers, and to exclude them from any press advertising aimed directly at children. It also pledged not to give free samples, promote by demonstration in stores, or use high profile character merchandising any such food aimed directly at children. The Co-operative Group had also prohibited the display of child targeted products which were high in salt, sugar or fat at its traditional style supermarket checkouts where children may exert pester power whilst waiting for parents to queue and pay for grocery shopping. (ref: 74)

Other Animal Rights


Sold products containing slaughterhouse by-products (2007) A shop survey in April 2007 found Co-op supermarkets sold products containing slaughterhouse by-products. (ref: 66)

People
Human Rights
Developments in Ethical Engagement (June 2005) According to an article in the Guardian Online, dated 27th June 2005, the Co-operative Insurance Society had announced the development of a new ethical engagement policy, and claimed that it was the first insurer in the world to do so. The policy was said to have been devised after a year of consultation with stakeholders and would inform a programme of shareholder activism and campaigning on a range of issues, including the arms trade and animal testing (ref: 67)

Workers Rights
Fined for unsafe workplace (2006) According to an article dated 31st August 2006 on the industry website workplacelaw.net, in 2006 the Co-op was fined 40,000 after a council inspection of its Heathfield store revealed breaches of health and safety legislation. The inspection was said to have followed an incident in which an employees arm was injured by a mechanical lift, and was said to have uncovered defective electrical systems, obstructed fire exits and unsafe items of lifting equipment. (ref: 68) Unions angered over workers new pay deal (19 July 2005) According to the Guardian website www.newsunlimited.co.uk on 19th July 2005, the USDAW union criticised Co-operative Insurance Services for instigating a new terms and conditions deal for its finance workers. The new scheme ended certain comission based benefits for financial advisors and the company 10

Armaments
xxx - Co-operative Insurance Society (CIS) Corporate Communications:www.cis.co.uk (5 September 2007) (512034)

Fortis NV
Rue Royale 20, 1000 Brussels, Belgium

Investment relationship with arms sector (2007) According to the Socially Responsible Investment section of the company website www.cis.co.uk, viewed by ECRA in September 2007, CIS had shares in arms companies Cobham and GKN. (ref: 75)

Environment
Environmental Reporting
Worst ECRA rating for environmental reporting (2007) The Fortis 2006 Sustainability Report, viewed by ECRA in 2007, was found to contain a range of targets on topics such as climate change emissions reduction and waste, and discussion of various environmental impacts of the organisations activities, such as the sustainability of palm oil production. It was also found to have been independently verified by KPMG. (ref: 83)

Politics
Genetic Engineering
Sale of GM products (October 2004) As reported in the October/December 2004 issue of The Food Magazine, the Co-op was selling bacon flavour salad topping which contained GM ingredients. (ref: 76)

Climate Change
Shareholdings in companies criticised on ethical grounds (2007) According to the company website www.fortis.nl, viewed by ECRA in September 2007, Fortis had shareholdings in a number of companies which had been criticised under ECRAs various ethical categories. These included: - Ahold (political activities, workers rights, anti-social finance) - Philips Electronics (armaments, irresponsible marketing, human rights, political activities, workers rights, pollution & toxics) - Royal Dutch Shell (armaments, animal testing, boycott call, human rights, political activities, workers rights, antisocial finance, climate change, pollution & toxics, habitats & resources) - Nutreco (factory farming) - Unilever (animal testing, boycott call, factory farming, genetic engineering, irresponsible marketing, other animal rights, human rights, political activities, workers rights, antisocial finance, pollution & toxics, habitats & resources) (ref: 84) Financial services to climate impact sector (2006) According to the company annual report for 2006, Fortis provided financial services such as banking and loans to the fossil fuel sector, one considered by ECRA to make a major contribution to climate change emissions. (ref: 85) Criticism of investments in abusive companies (2005) According to a press release dated November 2005 by Belgian NGO Netwerk Vlaanderen, Fortis had investment in a number of companies and projects which had been criticised for environmental and social issues. In the case of Fortis, these were said to include: - shares in Total, which was the subject of a major campaign over human rights abuses on gas projects in Burma; - shares in Wal-Mart, which had been criticised by labour rights campaigners around the world for its poor standards; - involvement in funding the BTC gas pipeline, which was said to have resulted in serious repression in areas of Turkey, Azerbaijan and Georgia through which it passed, as well as environmental destruction. (ref: 86)

Boycott Call
Boycott for stocking of Israeli goods (March 2007) The Big Campaign Website www.bigcampaign.org viewed by ECRA Publishing in March 2007 stated that The Co-operative Group was on the Boycott Israeli Goods boycott list, because the company stocked Carmel mangoes and own brand tinned grapefruit from Israel. (ref: 77)

Political Activities
Donations to the Co-operative Party (2003) The Co-operative Groups Corporate Responsibility Report 2003 stated that the company had paid out 500,000 in political support during 2003, which included donations to the Co-operative and Labour parties. (ref: 78) Donations to the Co-operative Party (2002) According to the CIS Report & Financial Statements 2002, the company made donations to the Co-operative Party of 8,745 in 2002 and 8,745 in 2001. (ref: 79)

Anti-Social Finance
Excessive directors pay 2002 (2002) The Co-operative Banks Financial Statements 2003 stated that during 2002 one of its directors received a total emolument of 1,054,000. (ref: 80)

Company Ethos
Best ECRA rating for animal testing policy (August 2005) The BUAV website www.buav.org viewed by ECRA on 10 August 2005 listed The Co-op (Own Label) as a Humane Cosmetics Standard and Humane Household Products Standard approved company selling non-animal tested cosmetics and household cleaning products. To be approved for the Humane Cosmetics Standard and the Humane Household Products Standard, a company must no longer conduct or commission animal testing and must apply a verifiable fixed cut-off date - an unmoveable date after which none of the products or ingredients have been animal tested. The scheme required each company to be open to an independent audit throughout the supply chain to ensure that they adhered to the animal testing policy criteria. (ref: 81) Not for profit group structure (April 2005) According to the Co-operative group website, www.co-op.co. uk, viewed In April 2005, We dont exist to make a profit for shareholders. Like all co-operatives, our number one priority is to provide the best possible service to our members. This means: - making our businesses the best they can be - reinvesting in the communities where our members live. At the time of writing, ECRA rated companies with a not-for-profit trading structure as potentially more sustainable in the long term. (ref: 82)

Pollution & Toxics

Criticism for part-financing a catastrophic gas exploration (June 2007) In a press release by Friends of the Earth International (FOEI) dated June 2007 (www.foei.org), the organisation criticised Fortis along with four other major international banks, for partfinancing Lapindo Brantas Inc., operator of the Banjar Panji 1 gas exploration well in the Brantas Production Sharing Contract (Brantas PSC) area of Indonesia. FOEI claimed at the time of writing that a volcanic slide which began in May 2006 and had not stopped since, was linked to the exploration project. Since May 2006, FOEI reported that up to 150,000m-cubed of hot

11

mud had been spilled on to the surrounding area daily. The press release also stated that 3,500 families had been forced from their homes, 11 villages submerged, approximately 350 hectares of farming land ruined, businesses and schools [had been] closed and livelihoods lost. Fortis was named by FOEI as one of the financiers involved with the Brantas PSC which had helped to arrange credit facilities, manage bond and/or share issuances, enter into currency swap contracts, or own shares [itself] or on behalf of customers. FOEI demanded that any new loan from any of the banks involved in financing the exploration project should be conditional on Lapindo Brantas paying compensation for all its damage. So far the banks [had] failed to take adequate measures to guarantee that Lapindo Brantas [was] actually repairing and compensating for the damage [it] had caused. (ref: 87) (See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

(See also Criticism of investments in abusive companies in Climate Change above.)

Irresponsible Marketing
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Armaments
Funding of weapons companies (2004) According to an International Alert January 2006 report on the role of project finance in conflicts, Fortis had been accused by human rights NGOs of having been involved in financing companies which developed or made cluster bombs, landmines, nuclear weapons and depleted uranium weaponry. (ref: 91) (See also Shareholdings in companies criticised on ethical grounds in Climate Change above.) Allegations of military funding (2003) In spring 2002, campaign group Global Witness produced All the Presidents Men which provided details of links between oil and arms in Angola. GW reported that loans made in 2000 and 2001 to Angolan state-owned oil company, Sonangol, meant Angola had breached the IMFs borrowing agreement. A second loan, made a month after a first and for exactly the same figure of $455m, was arranged on 8/3/01, though again described as working capital, took Angolas borrowing well beyond the IMF limit for 2001. While the first loan was detailed as having been arranged by (separate company) Standard Chartered Bank, with sixteen other banks named as co-arrangers, including Fortis Bank and another separate company, Commerzbank, which was described as the lead arranger for the second loan. A further loan of $600m, made on 16/7/01, involved several of the same banks as the first two, including Fortis Bank, which was named as one of the coarrangers. GW cited African Energy which had suggested the loan details were a ploy to avoid immediate accusations. If true, this would imply that the loan may also aid misappropriation of state funds, hence the IMFs objections to such loans. (ref: 92)

Habitats & Resources

(See also Criticism for part-financing a catastrophic gas exploration in Pollution & Toxics above.) (See also Shareholdings in companies criticised on ethical grounds in Climate Change above.) Loan to controversial dam project (2005) According to an article dated 5th May 2005 on the PlanetArk website, Fortis Bank was one of nine international commercial banks which had provided loans for the Nam Theun 2 hydroelectric dam in Laos, a country regarded at the time by ECRA as having an oppressive regime. Activists in Laos were said to have stated that the dam, which would largely produce electricity for sale outside Laos, would be a disaster for the country, forcing thousands from their homes and threatening wildlife. (ref: 88)

Animals
Animal Testing
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Politics
Genetic Engineering
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Factory farming
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Other Animal Rights


(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Boycott Call
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

People
Human Rights
(See also Criticism for part-financing a catastrophic gas exploration in Pollution & Toxics above.) Operations in tax havens and oppressive regimes (2007) According to the company website www.fortis.com, viewed by ECRA in September 2007, Fortis had subsidiaries in the following countries regarded by7 ECRA as having oppressive regimes: Russia, China, the USA, the UAE and Thailand, and in a number of tax havens, including Hong Kong, Ireland, the British Virgin Islands and Luxembourg. (ref: 89) (See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Political Activities
Lobbying in the EU and beyond (July 2007) According to the June/July 2007 Corporate Watch newsletter, Fortis were one of 20 companies that the organisation had criticised for having enormous influence over the daily life of Europeans and beyond. The report details how companies used their power to try to influence decision-making in Europe and the rest of the world. (ref: 16) (See also Shareholdings in companies criticised on ethical grounds in Climate Change above.) Low rated information on lobbying (2005) The 2005 SustainAbility/WWF report Influencing Power: Reviewing the conduct and content of corporate lobbying, ranked how 100 major companies reported on lobbying and its relationship to their core business, from the provision of no information (51 companies) through to basic (31 companies), developing (10 companies), systematic (8 companies) or integrated reporting (0 companies). It said that Fortiss reporting had only merited the basic category. (ref: 50)

Workers Rights
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.) Target of divestment campaign (2006) According to the March 2006 issue of Ethical Performance, Fortis was one of five Belgian banks being targeted by a campaign group which wanted them to divest from oil company Total because of its operations in Burma and Walmart because of its poor labour standards. (ref: 90)

12

Anti-Social Finance
Involvement with rebel plunder group in Democratic Republic of Congo (2002) According to the Bloomberg News (www.bloomberg.com) website of 1st December 2005, Fortis, Belgiums biggest financial services company was accused of being involved with rebel groups in the Democratic Republic of Congo who were stealing the countrys diamonds, gold and other natural resources.The article referenced a 2002 report by a UN panel monitoring sanctions in the country. (ref: 93) (See also Operations in tax havens and oppressive regimes in Human Rights above.) (See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

poor accumulated score for its policies, at just 0.08 out of a possible 5, amounting to an E grade. The bank was said to have policies on just four out of thirteen categories, in this case human rights. Issues such as indigenous peoples, agriculture, labour, forests and fisheries were not covered. Like most other banks, HBOS was also said to have few systems in place for ensuring that the policies that were in place were implemented. (ref: 12) Banking relationship with Associated British Foods (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed HBOS Plc as one of the bankers to Associated British Foods Plc. When Associated British Foods was rated on ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the environmental reporting, animal testing, factory farming, other animal rights and genetic engineering. Associated British Foods received ECRAs middle rating for oppressive regimes, boycott call and political activity categories. It received ECRAs top rating in the remaining categories. (ref: 98)

HBOS Plc
The Mound, Edinburgh, EH1 1YZ, UK

Environment
Environmental Reporting
Best ECRA rating for environmental reporting (2007) The HBOS 2005 Corporate Responsibility report, viewed by ECRA in 2007, was found to contain a range of targets on company impacts such as energy use, waste, transport methods and recycling, and to include information on the impacts of the companys investments and engagement by the HBOS subsidiary Insight Investments. The report had been independently verified by WSP. The companys website, www.hbosplc.com, was also found to include updates on the 2005 report, including commitments to source all UK electricity from renewable sources and to implement a scheme incentivising staff to find means of working which did not include travel, particularly flights. (ref: 94)

Animals
Animal Testing
(See also Banking relationship with Associated British Foods in Habitats & Resources above.)

Factory farming
(See also Banking relationship with Associated British Foods in Habitats & Resources above.)

Other Animal Rights


(See also Banking relationship with Associated British Foods in Habitats & Resources above.) Investment in Austin Reed Group (2003) Austin Reed Group Plc Report & Accounts 2003/2004 stated that HBOS Plc owned 7.96% of the share capital of Austin Reed Group Plc. When Austin Reed was rated on ECRAs Corporate Critic database on 3 March 2005, Austin Reed received ECRAs worst rating in the environmental reporting, other animal rights and code of conduct categories. It received ECRAs best rating in all other categories. (ref: 99) Criticism for use of animals in advertising (May 2005) According to the May 2005 issue of ARCNews, Halifax had received a number of complaints from the public over its use of a white tiger cub in an advert. The company was said to have stated that it would not be using wild animals in any future advertising campaigns, although it refused to withdraw the existing advert. (ref: 100)

Climate Change
High climate impact sector (2006) According to the company annual report for 2006, HBOS was a major provider of banking and financial services to the oil and gas industry, particularly in the North Sea. Fossil fuels were considered by ECRA to be a sector which made a major contribution to climate change emissions. (ref: 95) Investment relationship with oil sector company (December 2003) HBOS Plcs Annual Report & Accounts 2004 stated that in December 2003 Energy North Sea acquired Shells non-operated minority interests in the MONARB and West of Britain oil fields in the North Sea. According to the report, Bank of Scotland Corporate provided Energy North Sea with 145m integrated debt and equity funding package for the acquisition. BoS took a 35% share as part of the transaction and subsequent disposal after just 10 months resulted in a significant profit. ECRA regarding the oil sector to be a sector with climate change impact. (ref: 96)

People
Human Rights
Banking relationship with Remnant Media (December 2004) The Edinburgh Evening News reported in an article dated 14 December 2004 that HBOS had arranged a 4.5million loan to publishers Remnant Media in order for the group to buy pornographic magazines Asian Babes, Readers Wives, Mothersin-Law, Barely Legal and 60 Plus. (ref: 101) Banking relationship with Remnant Media (March 2004) The BBC News website www.bbc.co.uk reported in an article dated 22 March 2004 that Bank of Scotland had arranged a 5million loan to publishers Remnant Media in order for the group to buy 45 magazines including adult publications Asian Babes, 60 Plus, Best of Real Wives, Fantasy Channel Magazine and Big Ones International. The Bank of Scotland admitted it regretted its decision and the offence it had caused to some of its customers and stated that it would review our lending policies and processes as a matter of urgency. However the Bank of

Pollution & Toxics


Shareholdings in Balfour Beatty (2007) According to the Balfour Beatty company factsheet on the Yahoo! Finance website http://uk.finance.yahoo.com, viewed by ECRA in August 2007, HBOS had shareholdings in Balfour Beatty, a company criticised by ECRA in the following categories: Workers Rights, Habitats & Resources, Pollution & Toxics, Anti-Social Finance. (ref: 97)

Habitats & Resources


(See also Shareholdings in Balfour Beatty in Pollution & Toxics above.) Poor rating in bank policy survey (2006) According to a Banktrack/WWF report on social and environmental policies amongst international banks, HBOS had a

13

Scotland stated that it remained committed to the loan as one of our key principles is to stand by our customers. Another bank which had agreed to provide finance for the deal pulled out after pressure from offended customers. (ref: 102) Subsidiaries in a tax haven and an oppressive regime (2006) According to the company annual report for 2006, HBOS had subsidiaries in Ireland and the USA, countries regarded by ECRA as a tax haven and having an oppressive regime, respectively. (ref: 95)

Insurance Australia Group


Level 62, 388 George Street, Sydney NSW 2000, Australia

Environment
Environmental Reporting
Middle ECRA rating for environmental reporting (2007) The IAG Sustainability Report for 2006, downloaded from www. iag.com.au and supplemented with environmental performance information from the website, was found to contain several targets for environmental improvements, including cuts in greenhouse gas emissions, and it had been independently verified by KPMG. However, its discussion of environmental impacts was largely confined to the companys direct impacts, and did not consider indirect effects such as the results of investment decisions. (ref: 106)

Workers Rights
(See also Shareholdings in Balfour Beatty in Pollution & Toxics above.) (See also Poor rating in bank policy survey in Habitats & Resources above.) Banking relationship with Scottish & Newcastle Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed HBOS Plc as the banker to Scottish & Newcastle Plc. When Scottish & Newcastle was rated on ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the environmental reporting category and it received ECRAs middle rating in the oppressive regimes and workers rights categories. It received ECRAs top rating in the remaining categories. (ref: 103)

People
Human Rights
Operations in two oppressive regimes (2007) According to the company website www.iag.com.au, viewed by ECRA in September 2007, Insurance Australia Group had subsidiaries in China and Thailand, countries regarded by ECRA as having oppressive regimes. (ref: 107)

Politics
Political Activities
Member of one international lobby group (2007) According to the organisations website www.wbcsd.org, viewed by ECRA in January 2007, in 2007 Insurance Australia Group was a member of the World Business Council for Sustainable Development. This was regarded by ECRA as an international corporate lobby group which exerted undue corporate influence on policy-makers in favour of market solutions that were potentially detrimental to the environment and human rights. (ref: 108)

Politics
Genetic Engineering
(See also Banking relationship with Associated British Foods in Habitats & Resources above.)

Boycott Call
(See also Banking relationship with Associated British Foods in Habitats & Resources above.)

Political Activities
Banking relationship with Reuters Group Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed HBOS Plc as the bankers to Reuters Group Plc. When Reuters Group was rated on ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the environmental reporting, oppressive regimes and alert categories. Reuters Group received ECRAs middle rating in the workers rights, code of conduct and political activity categories. It received ECRAs top rating in the remaining categories. (ref: 104) (See also Banking relationship with Associated British Foods in Habitats & Resources above.)

Anti-Social Finance
Subsidiaries in tax havens (2006) According to the companys 2006 Annual Report, in 2006 Insurance Australia Group had subsidiaries in a number of tax havens, including Singapore, Labuan (Malaysia, Ireland and Mauritius. (ref: 109) Excessive directors pay (2006) According to the companys 2006 Annual Report, in 2006 one director of Insurance Australia Group was paid over Aus$3 million, a sum deemed by ECRA to be excessive. (ref: 109) Large golden handshakes (2003) The November 2004 issue of Labour Research listed the largest golden handshakes paid to company directors in 2003. One director of Cox Insurance was said to have received 391,000 on leaving the company, and another got 302,000. (ref: 110)

Anti-Social Finance
Breaches of FSA rules (2004) HBOS Plcs Taking Care of Tomorrow; The HBOS Corporate Responsibility Report 2004 reported that in February 2003 Bank of Scotland was fined 750,000 and disciplined by the Financial Services Authority for breaches of the FSA principles and IMRO rules in the administration of its Pep and ISA business. In January 2004 the Bank of Scotland was fined a further 1,250,000 for breaches of the record-keeping aspects of the FSAs Money Laundering Rules. (ref: 105) (See also Shareholdings in Balfour Beatty in Pollution & Toxics above.) (See also Subsidiaries in a tax haven and an oppressive regime in Human Rights above.)

JP Morgan Chase & Company


270 Park Avenue, New York, NY 10017

People
Human Rights
Shareholdings in Roxi Petroleum (2007) According to the Roxi Petroleum factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, JP Morgan Chase had shareholdings in Roxi Petroleum, an oil and gas development company working in Kazakhstan. Fossil fuels were regarded by ECRA as a sector which made particular contributions to climate change emissions, and Kazakhstan was regarded in 2007 as having an oppressive regime. (ref: 111)

14

Investments with climate change and human rights impacts (2007) According to the Spring 2007 edition of Earth Island Journal, JP Morgan was being targetted by the Movement for the Emancipation of the Niger Delta (MEND) because of its investments in the regions oil and gas industry. The group wanted the companies to put pressure on the Nigerian government. MEND was using armed force as a last resort after three decades of peaceful entreaty had met with cynical indifference, and was involved in kidnapping oil workers in the region. The report said that oil and gas companies in the region had backed military attacks on local communities to protect the oil fields. However, as attacks on its fields resulted in the killing of company workers and shutting down 140,000 barrels of daily oil production, the companies were said to be rethinking policies. (ref: 112)

Politics
Political Activities
Membership of NFTC lobby group (25 May 2007) According to the website of the National Foreign Trade Council (NFTC), www.nftc.org, visited on 8th June 2007, JP Morgan Chase & Co was listed as a director. The NFTCs motto was Advancing Global Commerce and it also claimed to be the only business association dedicated solely to trade policy, export finance, international tax, and human resource issues on behalf of its members. It also stated the organization advocated open world markets and fought against protectionist legislation and policies. It also offered rapid and effective response to fast-moving legislative and policy developments by a team with a reputation for tackling tough issues and getting results, and participation in NFTC-led business coalitions on major international trade and tax issues. These were listed as benefits of membership of the organisation. (ref: 117)

Workers Rights
Allegations of racism in contractors and lending (2006) According to a press release from the Chasemonitor.org monitoring group, sourced on the Yahoo! Finance website in December 2006, campaigners against JP Morgan Chase were staging demonstrations over allegations of racism and poor working practices. The first set of allegations were said to relate to alleged practices by a JP Morgan Chase subcontractor, MACC, at its major facilities in Columbus, Ohio. Workers were said to face poor and physically demanding working conditions including near-poverty wages with no health benefits or wage increases. Somali were also said to have complained of racism and religious discrimination, including not being allowed to wash for prayers, being told they looked like an animal and forced to bring presents for supervisors. One pregnant woman was said to have been threatened with unsafe work assignments if she did not bring gifts for her boss. MACC was said to have responded to complaints about its practices by other companies by firing staff. JP Morgan Chase was also said to be accused of discriminatory lending practices to communities of colour, with African-American applicants said to be 80% more likely to be refused loans than whites, and Latino applicants more than twice as likely to be offered high-interest loans. (ref: 113) Investment services for Vedanta (2005) According to an August 2005 issue of CSR Asia Weekly (week 32), a new report by the India Resource Centre had revealed a range of human rights and environmental misdemeanours by Vedanta Resources, a company in the share issue of which JP Morgan was said to have played a significant role. The company was said to have opencast mined aluminium, removing the tops of a number of scenic hills and at one point operating a mine adjacent to a tiger reserve. Mines were in some cases said to have been established on land to which the company did not have title, and local people to have been forced off it. Labourers were also said to have been forced to work without helmets and to live in hut accommodation without amenities such as running water and light. The company was also accused of a lack of financial transparency in relation to some of its dealings. (ref: 114) Investment relationship with National Australia Bank (2003) National Australia Banks Annual Report 2003 stated that JP Morgan Nominees Australia Limited owned 11.86% of the company as at 17 October 2003. When scored on ECRAs Corporate Critic database on 3 March 2005, National Australia Bank received ECRAs middle rating in the environmental reporting, pollution, animal testing, other animal rights, oppressive regimes, workers rights and genetic engineering categories. In all other categories the company received ECRAs best rating. (ref: 115)

Legal & General Group plc


Temple Court, 11 Queen Victoria Street, London, EC4N 4TP, UK

Environment
Environmental Reporting
Middle ECRA rating for Environmental Report (2007) A search was made by ECRA in June 2007 on the company website www.legalandgeneral.com for the Legal & General Group environmental policy or report. The companys online CSR report was found to include environmental information, including progress on 2006 targets and new targets set for 2007. It also discussed issues beyond the companys direct impacts, including brief mention of the effects of the companys investments. However, the report did not appear to be independently monitored or verified. (ref: 118) Top of oekom sustainability index (2007) According to the June 2007 issue of Ethical Performance, Legal & General, along with another UK-Based firm, jointly headed a new corporate sustainability ranking of the worlds 43 largest insurance companies.It said it had done well primarily because it offered staff a good working environment and equality of opportunity. It also stood out as an example of best practice in the area of eco-efficiency. (ref: 20)

Nuclear Power
Shareholdings in Johnson Matthey (2007) According to the Johnson Matthey factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Legal & General Investment Management had shareholdings in Johnson Matthey, a company criticised under the ECRA categories: Irresponsible Marketing, Nuclear Power, Workers Rights, Pollution & Toxics and Animal Testing. (ref: 31)

Climate Change
Shareholding in Royal Dutch Shell (2007) According to the Royal Dutch Shell factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Legal & General Group had shareholdings in Royal Dutch Shell, a company criticised by ECRA under the categories: climate change, human rights, habitats & resource and political activities. (ref: 119) Shareholdings in Cairn Energy (2007) According to the Cairn Energy factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Legal & General Asset Management had shareholdings in Cairn Energy, a company criticised by ECRA under the categories: climate change, human rights. (ref: 120)

15

Shareholdings in Premier Oil (2007) According to the Premier Oil factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Legal & General Group had shareholdings in Premier Oil, a company criticised by ECRA under the categories: climate change, human rights, workers rights. (ref: 32)

ECRAs middle rating in the workers rights and alert categories. In all other categories Alexon Group received ECRAs best rating. (ref: 126)

People
Human Rights
(See also Shareholdings in Premier Oil in Climate Change above.) Subsidiaries in oppressive regime and tax havens (2007) According to the company factsheet on business website Hoovers. com, viewed by ECRA in June 2007, Legal & General had subsidiaries in a tax haven (Luxembourg) and a country regarded by ECRA as having an oppressive regime (the USA). (ref: 127) (See also Shareholding in Royal Dutch Shell in Climate Change above.)

Pollution & Toxics


(See also Shareholdings in Johnson Matthey in Nuclear Power above.) Shareholdings in Hanson plc (2007) According to the Hanson plc 2006/7 Annual Report, in 2007 Legal & General Investment Management had shareholdings in Hanson, a company criticised by ECRA in the categories Workers Rights and Pollution & Toxics. (ref: 121) Shareholding in Tesco (2007) According to the Tesco factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Legal & General Group had shareholdings in Tesco, a company criticised by ECRA under the categories: habitats & resources, workers rights, climate change, factory farming and pollution & toxics. (ref: 122)

Workers Rights
(See also Shareholdings in Johnson Matthey in Nuclear Power above.) (See also Shareholdings in AMEC in Habitats & Resources above.) (See also Shareholdings in Hanson plc in Pollution & Toxics above.)

Habitats & Resources


(See also Shareholdings in Johnson Matthey in Nuclear Power above.) Shareholdings in AMEC (2007) According to the AMEC company factsheet on the Yahoo! Finance website http://uk.finance.yahoo.com, viewed by ECRA in August 2007, Legal & General Investment Management had shareholdings in AMEC, a company criticised by ECRA in the following categories: Workers Rights, Climate Change, Habitats & Resources. (ref: 33) Shareholdings in Balfour Beatty (2007) According to the Balfour Beatty factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Legal & General Investment Management had shareholdings in Balfour Beatty, a company criticised under the ECRA categories: pollution & toxics, habitats & resources, workers rights, antisocial finance. (ref: 123)

Irresponsible Marketing
(See also Shareholdings in Johnson Matthey in Nuclear Power above.) Shareholdings in Imperial Tobacco (2007) According to the Imperial Tobacco factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Legal & General Investment Management had shareholdings in Imperial Tobacco Group plc, a company which had been criticised for its sale of tobacco products. (ref: 128) Prizes for sales of boycotted goods (2005) According to a recent news item on the Kingfield Heath website, www.kingfieldheath.com, viewed by ECRA in July 2005, the company was awarded a prize for the re-seller company with the highest sales volume of Nestle products. Nestle was controversial as the subject of a 20-year, worldwide boycott due to its repeated infringement of the International Code on the Marketing of Breastmilk Substitutes and resulting ill-health amongst children in the Third World. The manager of the team winning Kingfield Heaths prize was quoted as saying: we would like to thank Kingfield Heath for their support, and lets keep drinking the [Nescafe] coffee! (ref: 129)

Animals
Animal Testing
Sale of animal tested products (July 2005) According to the website Op-info (www.opinfo.net), which provided information on the full range of Kingfield Heath products and which was viewed by ECRA on the 16th July 2005, the company retailed household cleaning products. Some of these brands were known by ECRA to have been tested on animals. (ref: 124) (See also Shareholdings in Johnson Matthey in Nuclear Power above.)

Armaments
Shareholdings in BAe Systems (2007) According to the BAe Systems factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Legal & General Investment Management had shareholdings in BAe Systems, a company criticised by ECRA for its role in the manufacture and supply of arms. (ref: 47) Shareholdings in GKN (2007) According to the company factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Legal & General Investment Management had shareholdings in GKN, a company criticised by ECRA for its role in the manufacture and supply of armaments. (ref: 38) Shareholdings in Cobham (2007) According to the company factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Legal & General Investment Management had shareholdings in Cobham, a company criticised by ECRA for its role in the manufacture and supply of armaments. (ref: 39)

Factory farming
(See also Shareholding in Tesco in Pollution & Toxics above.)

Other Animal Rights


Leather goods (2005) According to the online office supplies retailer Office Giant, www. officegiant.co.uk, Kingfield Heaths house brand Q Connect range included executive chairs made of leather. (ref: 125) Investment relationship with Alexon Group (July 2004) Hemscott Premium was viewed by ECRA Publishing on 16 July 2004. The website stated that Legal & General owned 3.42% of Alexon Group Plc. When Alexon Group was rated on ECRAs Corporate Critic database at that time it received ECRAs worst rating for environmental reporting, environment other, other animal rights, oppressive regimes and code of conduct. It received 16

Politics
Boycott Call
(See also Prizes for sales of boycotted goods in Irresponsible Marketing above.)

Climate Change
(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Pollution & Toxics


(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Political Activities
(See also Shareholding in Royal Dutch Shell in Climate Change above.) (See also Shareholdings in BAe Systems in Armaments above.)

Habitats & Resources


(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Anti-Social Finance
(See also Shareholdings in Balfour Beatty in Habitats & Resources above.) (See also Subsidiaries in oppressive regime and tax havens in Human Rights above.) Shareholdings in British Airways (2007) According to the BA factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Legal & General Group had shareholdings in British Airways, a company criticised by ECRA under the categories: Climate Change; Anti-Social Finance; Workers Rights. (ref: 130)

Animals
Animal Testing
(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Factory farming
(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Other Animal Rights


(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Liverpool Victoria Friendly Society


County Gates, Bournemouth, Dorset, BH1 2NF

People
Human Rights
(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Workers Rights
(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Environment
Environmental Reporting
Worst ECRA rating for environmental reporting (2007) A search was made by ECRA in August 2007 on the Liverpool Victoria website for a copy of the companys environmental policy or report. No such document could be found, and a request sent to the company for environmental information was not replied to. The companys 2006 annual report stated that it had an environmental policy but included no information on its contents. The company website also contained a Community section but this dealt solely with corporate philanthropy. (ref: 131)

Irresponsible Marketing
(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Armaments
(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Politics
Genetic Engineering
(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Nuclear Power
Shareholdings in companies criticised by ECRA (2006) According to the Liverpool Victoria Portfolio Managers factsheet on the investments information website Trustnet.com, viewed by ECRA in August 2007, at the end of December 2006 Liverpool Victoria Asset Managers funds included holdings in a number of companies criticised under a variety of ECRAs environmental, social and animal categories. These included: - Total SA (Climate change, pollution & toxics, habitats & resources, human rights, irresponsible marketing, boycott call, political activities, anti-social finance); - Roche Holdings AG (animal testing, other animal rights, human rights, irresponsible marketing, political activities); - Siemens AG (nuclear power, climate change, human rights, workers rights, armaments, political activities, anti-social finance); - Nestle SA (pollution & toxics, habitats & resources, animal testing, factory farming, other animal rights, human rights, workers rights, irresponsible marketing, genetic engineering, boycott call, political activities, anti-social finance); - Novartis AG (pollution & toxics, animal testing, factory farming, human rights, workers rights, irresponsible marketing, genetic engineering, political activities, anti-social finance); along with other companies criticised in these categories such as BP, GlaxoSmithkline and Royal Dutch Shell. (ref: 132)

Boycott Call
(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Political Activities
(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Anti-Social Finance
(See also Shareholdings in companies criticised by ECRA in Nuclear Power above.)

Company Ethos
Mutual organisation (2007) According to the company website www.lv.com, viewed by ECRA in August 2007, Liverpool Victoria was a Friendly Society, a mutual financial organisation run for the benefit of its members instead of shareholders. (ref: 133)

Lloyds TSB Group plc


25 Gresham Street, London, EC2V 7HN, UK

Environment
Environmental Reporting
Middle ECRA rating for environmental reporting (2007) The Lloyds TSB Group Corporate Responsibility Report for 2006, downloaded from www.lloydstsb.com and viewed by

17

ECRA in September 2007, was found to contain several targets for reduction of CO2 emissions, increases in recycling and reduction of water use. The report was also found to have been verified by the Centre for Sustainability & Excellence and to have an additional verification statement for the environment section from RPS Group. However, the scope of the report was limited to the direct environmental impacts of the group and did not properly address its impacts via lending, investment and other activities. (ref: 134)

Pollution & Toxics


(See also Shareholdings in Johnson Matthey in Nuclear Power above.) Shareholdings in Balfour Beatty (2007) According to the Balfour Beatty factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Lloyds TSB Group had shareholdings in Balfour Beatty, a company criticised under the ECRA categories: pollution & toxics, habitats & resources, workers rights. (ref: 123) Banking relationship with Cadbury Schweppes (February 2005) The Juniper business information database was viewed by ECRA on 9 February 2005, the website listed Lloyds TSB as the bankers to Cadbury Schweppes Plc. When Cadbury Schweppes was rated on ECRAs Corporate Critic database in February 2005, it received ECRAs bottom rating in the environmental reporting, animal testing, oppressive regimes and irresponsible marketing categories. It received ECRAs middle rating in the pollution, other animal rights, workers rights, code of conduct and genetic engineering categories. It received ECRAs top rating in all other categories. (ref: 139)

Nuclear Power
Shareholdings in Johnson Matthey (2007) According to the Johnson Matthey factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Scottish Widows Insurance Partnership had shareholdings in Johnson Matthey, a company criticised under the ECRA categories: Irresponsible Marketing, Nuclear Power, Workers Rights, Pollution & Toxics and Animal Testing. (ref: 31) Banking relationship with Smiths Group Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed Lloyds TSB Bank Plc as the bankers to Smiths Group Plc. When Smiths Group Plc was rated on ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the environment other and armaments categories and ECRAs middle rating in the environmental reporting, nuclear power, oppressive regimes and alert categories. It received ECRAs top rating in the remaining categories. (ref: 135) Banking relationship with Johnson Matthey Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed Lloyds TSB Bank Plc as one of the bankers to Johnson Matthey Plc. When Johnson Matthey was rated by ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the environmental reporting, nuclear power and animal testing categories. It received a middle rating in the oppressive regimes, code of conduct and political activity categories. It received a clear rating all other categories. (ref: 136)

Habitats & Resources


(See also Shareholdings in Balfour Beatty in Pollution & Toxics above.) (See also Banking relationship with Cadbury Schweppes in Pollution & Toxics above.) Banking relationship with Smith & Nephew Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed Lloyds TSB Bank Plc as on of the bankers to Smith & Nephew Plc. When Smith & Nephew was rated on ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the code of conduct category and ECRAs middle rating in the environmental reporting, environment other, animal testing, animal testing policy, oppressive regimes and alert categories. It received ECRAs top rating in the remaining categories. (ref: 140)

Climate Change
Linked with oil and arms in Angola (2002) In Spring 2002, campaign group Global Witness produced a publication All the Presidents Men which provided details of links between oil and arms in Angola. Cabinda Trust featured and was described as an oil trust and effectively a set of offshore accounts that have rights over a significant proportion of the oil generated from the Angolan Governments share of production. Global Witness reported that the Trust owned Block 0, that it was being run by Lloyds Bank and that repayments took priority over any other Angolan Government obligations arising from the Block. (ref: 92) Promoting high climate impact sector (2007) According to the company website www. lloydstsb.com, viewed by ECRA in September 2007, Lloyds TSB offered credit card accounts which allowed customers to accumulate air miles, which could then be exchanged for free flights. Aviation was considered by ECRA to be a sector which made major contributions to climate change emissions. (ref: 137) High climate impact sector loans (2007) According to the company profile on business information website Hoovers.com, viewed by ECRA in September 2007, Lloyds TSB group maintained an aircraft lending portfolio. Aviation was regarded by ECRA as a sector which made major contributions to climate change emissions. (ref: 138)

Animals
Animal Testing
(See also Shareholdings in Johnson Matthey in Nuclear Power above.) (See also Banking relationship with Cadbury Schweppes in Pollution & Toxics above.) Banking relationship with Shell Transport and Trading Co Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed Lloyds TSB Bank Plc as the bankers to Shell Transport & Trading Plc. When Shell Transport & Trading was rated on ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the pollution, animal testing, oppressive regimes, workers rights, armaments, genetic engineering and political activity categories. It received ECRAs middle rating in the environmental reporting category and received ECRAs top rating in the remaining categories. (ref: 141)

Factory farming
Banking relationship with Associated British Foods (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed Lloyds TSB Bank Plc as one of the bankers to Associated British Foods Plc. When Associated British Foods was rated on ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the environmental reporting, animal testing, factory farming, other animal rights and genetic engineering. Associated British Foods received ECRAs middle rating for oppressive regimes, boycott call and political activity categories. It received ECRAs top rating in the remaining categories. (ref: 98)

1

Other Animal Rights


(See also Banking relationship with Cadbury Schweppes in Pollution & Toxics above.) Banking relationship with Tate & Lyle Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed Lloyds TSB Bank Plc as the bankers to Tate & Lyle Plc. When Tate & Lyle was rated on ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the animal testing category and ECRAs middle rating in the environmental reporting, animal testing policy, other animal rights, oppressive regimes, workers rights, code of conduct and genetic engineering categories. It received ECRAs top rating in the remaining categories. (ref: 142) (See also Banking relationship with Associated British Foods in Factory farming above.)

Financing of companies involved in the production of cluster munitions (2007) According to the Bank Track website, viewed 26 June 2007, a report produced by Netwerk Vlaanderen - Explosive Investments (Feb 2007) - stated that Lloyds TSB was one of sixty-nine financial institutions involved in the financing of at least six companies involved in the production of cluster munitions during the period 2004-2007. Worldwide 98% of the victims of cluster munitions are civilians. (ref: 144) (See also Banking relationship with Smiths Group Plc in Nuclear Power above.)

Politics
Genetic Engineering
(See also Banking relationship with Cadbury Schweppes in Pollution & Toxics above.) (See also Banking relationship with Shell Transport and Trading Co Plc in Animal Testing above.) (See also Banking relationship with Tate & Lyle Plc in Other Animal Rights above.)

People
Human Rights
Operations in two oppressive regimes (2007) According to the company factsheet on business website Hoovers. com, viewed by ECRA in September 2007, Lloyds TSB Group had operations in China and the USA, countries considered by ECRA in 2007 to have oppressive regimes. (ref: 138) (See also Banking relationship with Cadbury Schweppes in Pollution & Toxics above.) (See also Banking relationship with Smiths Group Plc in Nuclear Power above.)

Boycott Call
(See also Banking relationship with Associated British Foods in Factory farming above.)

Political Activities
WTO lobbying (2006) According to the March 2006 edition of the Ecologist, British Telecom was a member of the European Services Forum (ESF). The report said ESF had privileged access to senior policy makers and the 133 Committee. This was said to be a powerful but secretive body made up of European Commission (EC) officials and trade experts, which formulate[d] important EU polices for World Trade Organisation (WTO) negotiations. The article discussed the access that multinational companies had to policymakers at the World Trade Organisation (WTO), claiming that the 742 external advisors to the US trade department had access to confidential WTO negotiating documents, and attended meetings with US trade negotiators. 93% of these were said to represent business lobby groups and corporations. The article alleged that the 17,000 lobbyists in Washington DC outnumbered lawmakers in US Congress and federal officials by 30 to one. It also said that corporations and lobby groups spent nearly $13 billion influencing Congress and federal officials from 19982004. The article claimed that tariff cuts brought about by trade liberalisation, had reduced Majority World countries income from import taxes by up to $60 billion per year. This was because cheap imports flooded Majority World countries markets, leaving farmers unable to sell their products and forcing local factories to shut down. (ref: 145) (See also Banking relationship with Cadbury Schweppes in Pollution & Toxics above.) (See also Banking relationship with Shell Transport and Trading Co Plc in Animal Testing above.)

Workers Rights
(See also Shareholdings in Johnson Matthey in Nuclear Power above.) (See also Shareholdings in Balfour Beatty in Pollution & Toxics above.) (See also Banking relationship with Cadbury Schweppes in Pollution & Toxics above.)

Supply Chain Policy


Worst ECRA rating for supply chain policy (2007) ECRA located Lloyds TSBs Human Rights Policy on the companys website (www.investorrelations.lloydstsb.com) on 16th March 2007. Although mention of suppliers was made as was reference to the International Labor Organizations Fundamental Conventions, including freedom of association, the abolition of forced labour, equality and the elimination of child labour, ECRA did not consider this to amount to a formal supply chain policy, so gave Lloyds TSB a worst rating. (ref: 143)

Irresponsible Marketing
(See also Shareholdings in Johnson Matthey in Nuclear Power above.) Shareholdings in Imperial Tobacco plc (2007) According to the Imperial Tobacco factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Lloyds TSB Group plc had shareholdings in Imperial Tobacco Group plc, a company which had been criticised for its sale of tobacco products. (ref: 128) (See also Banking relationship with Cadbury Schweppes in Pollution & Toxics above.)

Anti-Social Finance
(See also WTO lobbying in Political Activities above.) Criticised by the Advertising Standards Agency (25 October 2006) According to the BBCs Business News website viewed by ECRA on October 25 2006, the UKs Advertising Standards Authority (ASA) ruled that Lloyds TSB banks promotional leaflet made to look like a hand-written note redirected by a neighbour to recommend the banks services, included a ficticious recommendation (that) could mislead readers into believing it was from people known to them (ASA). (ref: 146) Criticised for loans to customer suffering psychiatric disorder (August 2005) According to an article dated 1th August 2005 on the Guardian

Armaments
Shareholdings in Cobham (2007) According to the company factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Lloyds TSB Group plc had shareholdings in Cobham, a company criticised by ECRA for its role in the manufacture and supply of armaments. (ref: 39)

19

Unlimited website www.guardian.co.uk, Lloyds TSB bank had come in for criticism from consumer groups after it was said to have loaned a total of 70,000 to a man suffering from a psychiatric disorder who gave the money away to homeless people in the belief that he was a wealthy philanthropist. Consumer groups were quoted as saying that he had later been sectioned under the Mental Health Act, and although he had previously been earning a decent wage he had not been a home owner and did not have collateral for the borrowings. (ref: 147)

Climate Change
(See also Shareholdings in companies criticised on ethical grounds in Nuclear Power above.) Reinsurance services to sectors of concern (2007) According to the company website www.munichre.com, viewed by ECRA in June 2007, the company provided reinsurance services against risks including those associated with oil rigs and genetic engineering. Oil rigs were regarded by ECRA as being associated with the production of fossil fuels and therefore climate change, and both sectors were regarded by ECRA as being of concern due to their impacts on the environment and human health. (ref: 150)

Munchener RuckversicherungsGesellschaft Aktiongesellschaft


Koniginstrasse 107, D-80802 Munich, Germany

Pollution & Toxics


(See also Shareholdings in companies criticised on ethical grounds in Nuclear Power above.)

Environment
Environmental Reporting
Best ECRA rating for environmental reporting (2007) A search was made by ECRA in June 2007 on the company website www.munichre.com for a copy of the Munich Re environmental policy or report. The company was found to have published a number of environmental reports under the name Perspectives, in an annual magazine format. The most recent of these was dated early 2006, and covered environmental progress at the company for the year 2005. This included a range of targets in areas including company office operations, development of Kyoto-compliant products and development of company policies. Progress against these targets was also given, as well as a range of information putting the companys environmental progress into global context. The report was also verified by an environmental verifier from Agimus AG. (ref: 148)

Habitats & Resources


(See also Shareholdings in companies criticised on ethical grounds in Nuclear Power above.)

Animals
Animal Testing
(See also Shareholdings in companies criticised on ethical grounds in Nuclear Power above.)

Factory farming
(See also Shareholdings in companies criticised on ethical grounds in Nuclear Power above.)

Other Animal Rights


(See also Shareholdings in companies criticised on ethical grounds in Nuclear Power above.)

People
Human Rights
(See also Shareholdings in companies criticised on ethical grounds in Nuclear Power above.) Operations in one oppressive regime (2007) According to the Munich Re factsheet on business information website Hoovers.com, viewed by ECRA in June 2007, it had a subsidiary, American Re, in the USA. This was considered by ECRA in 2007 to have an oppressive regime. (ref: 151) Operations in four oppressive regimes (2006) According to the companys annual report for 2006, in 2006 Munchener Ruckversicherungs- Gesellschaft had operations in the following countries regarded by ECRA as having oppressive regimes: China, Russia, the United Arab Emirates and the USA. (ref: 152)

Nuclear Power
Shareholdings in companies criticised on ethical grounds (June 2007) According to the 30th June 2007 Securities & Exchange Commission 13f filing for MEAG New York Corp, the company held shares in a range of companies for which ECRA had found criticisms on ethical grounds, including the following: Anheuser-Busch: boycott call, irresponsible marketing, other animal rights, human rights, political activities, workers rights, pollution & toxics; Boeing: climate change, pollution & toxics, human rights, armaments, political activities, anti-social finance; Chevron: animal testing, boycott call, irresponsible marketing, human rights, political activities, workers rights, anti-social finance, climate change, pollution & toxics, habitats & resources; Exxon Mobil: armaments, boycott call, factory farming, other animal rights, human rights, political activities, workers rights, anti-social finance, climate change, pollution & toxics, habitats & resources; General Electric: armaments, animal testing, irresponsible marketing, nuclear power, human rights, workers rights, political activities, anti-social finance, climate change, pollution & toxics; Johnson & Johnson: animal testing, boycott call, irresponsible marketing, human rights, political activities, pollution & toxics; Pepsico: boycott call, factory farming, genetic engineering, irresponsible marketing, human rights, political activities, antisocial finance, pollution & toxics, habitats & resources. (ref: 149)

Workers Rights
(See also Shareholdings in companies criticised on ethical grounds in Nuclear Power above.)

Irresponsible Marketing
(See also Shareholdings in companies criticised on ethical grounds in Nuclear Power above.)

Armaments
(See also Shareholdings in companies criticised on ethical grounds in Nuclear Power above.)

Politics
Genetic Engineering
(See also Shareholdings in companies criticised on ethical grounds in Nuclear Power above.) (See also Reinsurance services to sectors of concern in Climate Change above.)

Boycott Call
(See also Shareholdings in companies criticised on ethical grounds in Nuclear Power above.)

20

Anti-Social Finance
(See also Shareholdings in companies criticised on ethical grounds in Nuclear Power above.) Subsidiaries and operations in tax havens (2006) According to the companys annual report for 2006, in 2006 Munchener Ruckversicherungs- Gesellschaft had a subsidiary in Luxembourg and branches in Hong Kong, Dubai and Singapore, all territories regarded by ECRA as tax havens. (ref: 152)

Animals
Animal Testing
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Factory farming
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Other Animal Rights


(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.) Support for bloodsports (2007) According to the NFU Mutual website www.nfumutual.co.uk, viewed by ECRA in September 2007, NFU MUtual offered specialist insurance provision covering bloodsports events such as shooting and fishing. (ref: 153)

National Farmers Union Mutual Insurance Society Limited


Tiddington Road, Stratford-Upon-Avon, Warwickshire, CV37 7BJ, UK

Environment
Environmental Reporting
Worst ECRA rating for environmental reporting (2007) The National Farmers Union Mutual Insurance Society website www.nfumutual.co.uk was accessed on 4th September 2007, the website did not display an environmental policy or report. NFU Mutuals Annual Report 2006, also displayed on the website contained a statement on corporate social responsibility. However this statement did not include quantified future targets for environmental impact reduction and neither did it amount to a reasonable discussion of the companys impact on the environment. A written request for CSR information made by ECRA to NFU Mutual was not replied to. (ref: 153)

People
Human Rights
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Workers Rights
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Irresponsible Marketing
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Armaments
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Climate Change
Shareholdings in companies criticised on ethical grounds (2007) According to the factsheet on NFU Mutuals funds on investment information website Trustnet.com, as of 30th April 2007 NFU MUtual held shareholdings in a number of companies criticised under various ECRA categories. These included: - Royal Dutch Shell (armaments, animal testing, boycott call, human rights, political activities, workers rights, antisocial finance, climate change, pollution & toxics, habitats & resources) - Nestle (animal testing, boycott call, factory farming, genetic engineering, irresponsible marketing, other animal rights, human rights, political activities, workers rights, anti=social finance, pollution & toxics, habitats & resources -Sun Microsystems: armaments, human rights - GlaxoSmithkline: animal testing, boycott call, genetic engineering, irresponsible marketing, human rights, political activities, anti-social finance, pollution & toxics - Astrazeneca: pollution & toxics, animal testing, human rights, workers rights, irresponsible marketing, genetic engineering, political activities, anti-social finance - Tesco: animal testing, boycott call, factory farming, genetic engineering, other animal rights, human rights, political activities, workers rights, anti-social finance, climate change, pollution & toxics, habitats & resources (ref: 154)

Politics
Genetic Engineering
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Boycott Call
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Political Activities
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Anti-Social Finance
(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.) Subsidiaries in tax havens (2004) The National Farmers Union Mutual Insurance Company Annual Report 2004 listed wholly-owned subsidiaries in Jersey and Guernsey, countries considered to be tax havens by ECRA at the time of the report. (ref: 155)

Company Ethos
Mutual company status (2007) According to the company website www.nfumutual.co.uk, viewed by ECRA in September 2007, NFU Mutual was a mutual insurance society. (ref: 153)

Pollution & Toxics


(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Naturesave Policies Ltd


58 Fore Street, Totnes, Devon, TQ9 5RU, UK

Habitats & Resources


(See also Shareholdings in companies criticised on ethical grounds in Climate Change above.)

Environment
Environmental Reporting
Middle ECRA rating for environmental reporting (2007) A search was made by ECRA in June 2007 on the Naturesave company website www.naturesave.co.uk for the companys environmental policy or report. The website was found to contain

21

a range of environmental information, including the statement that the companys office used recycled materials, sourced its energy from green and ethical suppliers and used sustainable transport wherever possible. It offered business customers a free Environmental Performance Review of their premises and operations in order to assess and improve their impacts in terms of energy, waste and resource use. It also offered discounts to domestic customers for environmental features such as renewable energy generation, water butts and energy efficiency measures. A percentage of company profits were also put into a fund which was used to support environmental programmes and enterprises. (ref: 156)

as making substantial contributions to climate change emissions. (ref: 158) Poor rating in climate change survey (2006) According to an article from the Independent newspaper, dated 18th September 2006, Prudential was one of a number of large companies which had been criticised by the Carbon Disclosure Project for scoring below average marks in terms of their commitments and plans to tackle climate change. (ref: 159)

Pollution & Toxics


Shareholdings in Hanson plc (2007) According to the Hanson plc 2006/7 Annual Report, in 2007 Prudential plc had shareholdings in Hanson, a company criticised by ECRA in the categories Workers Rights and Pollution & Toxics. (ref: 121) (See also Shareholdings in Johnson Matthey in Nuclear Power above.) Shareholdings in Balfour Beatty (2007) According to the Balfour Beatty factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Prudential Group had shareholdings in Balfour Beatty, a company criticised under the ECRA categories: pollution & toxics, habitats & resources, workers rights, anti-social finance. (ref: 123)

Politics
Company Ethos
Environmental insurance company (2007) According to the companys website, www.naturesave.co.uk, viewed by ECRA in June 2007, Naturesave was an ethical insurance intermediary offering personal and commercial insurance policies. It stated that it aimed to encourage the adoption of more environmentally aware trading practices in the business community, by using the insurance industry as a vehicle for sustainable development. It offered business customers a free Environmental Performance Review of their premises and operations in order to assess and improve their impacts in terms of energy, waste and resource use. It also offered discounts to domestic customers for environmental features such as renewable energy generation, water butts and energy efficiency measures. A percentage of company profits were also put into a fund which was used to support environmental programmes and enterprises. (ref: 156)

Habitats & Resources


(See also Shareholdings in Johnson Matthey in Nuclear Power above.) (See also Shareholdings in Balfour Beatty in Pollution & Toxics above.)

Animals
Animal Testing
(See also Shareholdings in Johnson Matthey in Nuclear Power above.)

Prudential plc
5 Laurence Pountney Hill, London, EC4R 0HH

Factory farming
Investment relationship with Greggs Plc (2004) Greggs Plc Annual Report & Accounts 2003 stated that Prudential Plc owned 4.23% of Greggs Plc. When Greggs was last reviewed in Ethical Consumer Issue 92 January/February 2005, Greggs received worst ECRA ratings for criticisms in environment reporting, factory farming and code of conduct for workers rights categories and a middle ECRA rating for criticisms relating to pollution. Greggs Plc received a clear ECRA rating in all other categories. (ref: 35)

Environment
Environmental Reporting
Worst ECRA rating for environment report (2007) A search was made by ECRA in August 2007 on the company websites www.prudential.co.uk and www.pru.co.uk for a copy of the Prudential environmental policy or report. The companys 2006/7 Corporate Responsibility Report was found to contain environmental data, but this was not found to include any meaningful fixed or measurable targets for future environmental improvements, and did not appear to have been independently monitored or verified. Although the report showed understanding of the direct environmental impacts of the company, such as energy usage for company offices, it showed no acknowledgement of the impact of the companys financial activities aside from those specifically within sustainable investment or sustainable property funds. (ref: 157)

People
Human Rights
Subsidiaries in tax havens and an oppressive regime (2007) According to the company website www.prudential.co.uk, viewed by ECRA in August 2007, in 2007 Prudential had affiliate or subsidiary companies in Hong Kong and Singapore, territories regarded by ECRA as tax havens, and Vietnam, a country regarded at the time as having an oppressive regime. (ref: 160) Subsidiaries in oppressive regimes (2007) According to the company factsheet on business website Hoovers. com, viewed by ECRA in August 2007, Prudential had annuity and life insurance operations in the USA and a major expansion plan in China, both countries regarded by ECRA as having oppressive regimes. (ref: 161)

Nuclear Power
Shareholdings in Johnson Matthey (2007) According to the Johnson Matthey factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Johnson Matthey had shareholdings in Johnson Matthey, a company criticised under the ECRA categories: Irresponsible Marketing, Nuclear Power, Workers Rights, Pollution & Toxics and Animal Testing. (ref: 31)

Climate Change
Shareholdings in Tullow Oil plc (2007) According to the Tullow Oil factsheet on investment information website Hemscott.com, viewed by ECRA in August 2007, Prudential plc had shareholdings in Tullow Oil plc, a fossil fuels exploration company. The oil and gas sector was one regarded 22

Workers Rights
(See also Shareholdings in Hanson plc in Pollution & Toxics above.) (See also Shareholdings in Johnson Matthey in Nuclear Power above.) (See also Shareholdings in Balfour Beatty in Pollution & Toxics above.)

Irresponsible Marketing
(See also Shareholdings in Johnson Matthey in Nuclear Power above.)

offered services to the nuclear industry and to the aviation and oil and gas industries, which were considered by ECRA to have high climate change emissions impacts. (ref: 164)

Politics
Political Activities
Member of European Services Forum (2007) According to the Members Biographies section of the European Services Forum website, www.esf.be, viewed by ECRA in January 2007, Prudential was a member of the organisation. The ESF was regarded by ECRA as an international corporate lobby group which exerted the power of commercial interests in a way seen as potentially detrimental to wider society and the environment. (ref: 49)

Climate Change
(See also Investments in companies criticised on ethical grounds in Nuclear Power above.) (See also Provision of services to sectors of concern in Nuclear Power above.)

Pollution & Toxics


(See also Investments in companies criticised on ethical grounds in Nuclear Power above.)

Habitats & Resources


(See also Investments in companies criticised on ethical grounds in Nuclear Power above.)

Anti-Social Finance
(See also Subsidiaries in tax havens and an oppressive regime in Human Rights above.) Offering financial services in a tax haven (2007) According to the companys factsheet on business website Hoovers.com, viewed by ECRA in August 2007, Prudential had an asset management and pension joint venture in Hong Kong, a territory regarded by ECRA as a tax haven. (ref: 161) (See also Shareholdings in Balfour Beatty in Pollution & Toxics above.)

Animals
Animal Testing
(See also Investments in companies criticised on ethical grounds in Nuclear Power above.)

Factory farming
Service provision to the factory farming industry (2007) According to the company business services website www. royalsunconnect.co.uk, viewed by ECRA in August 2007, Royal & Sun provided insurance services specifically tailored to the fish farming industry. (ref: 165)

Royal & Sun Alliance Insurance Group Plc


One Plantation Place, 30 Fenchurch St, London, EC3M 3BD, UK

Other Animal Rights


(See also Investments in companies criticised on ethical grounds in Nuclear Power above.)

People
Human Rights
(See also Investments in companies criticised on ethical grounds in Nuclear Power above.) Operations in oppressive regimes (2007) According to the company website www.royalsunalliance.com, viewed by ECRA in June 2007, in 2007 Royal & Sun Alliance had operations in the following countries regarded by ECRA as having oppressive regimes: the United Arab Emirates, China, Egypt. (ref: 166) Operations in oppressive regimes and tax havens (2007) According to the company factsheet on business website Hoovers. com, viewed by ECRA in August 2007, Royal & Sun Alliance had subsidiaries in Vietnam, China, Saudi Arabia, the USA and Thailand, countries regarded by ECRA in 2007 as having oppressive regimes. It also had subsidiaries in the Channel Islands, the Netherlands Antilles, Hong Kong, Uruguay and Singapore, all territories regarded by ECRA as tax havens. (ref: 167)

Environment
Environmental Reporting
Best rating for environmental reporting (2007) A search was made by ECRA in summer 2007 for a copy of the Royal & Sun Alliance environmental policy or report, on company websites. The companys 2006 Corporate Responsibility Report was found to contain environmental information, including a range of measurable targets for the following year in areas such as recycling, energy use and waste production, set against comparative data for previous years. The report also acknowledged the companys impacts via its investments, and included an assurance statement from The SMART Company. (ref: 162)

Nuclear Power
Investments in companies criticised on ethical grounds (June 2007) In response to a request for information from ECRA in summer 2007, Royal & Sun stated that it did not hold shares directly but outsourced its asset management to F&C Asset Management. F&Cs major funds included shareholdings in a range of companies criticised in various EC categories, including at June 30th 2007: - Total SA (Climate change, pollution & toxics, habitats & resources, human rights, irresponsible marketing, boycott call, political activities, anti-social finance); - Roche Holdings AG (animal testing, other animal rights, human rights, irresponsible marketing, political activities); - Siemens AG (nuclear power, climate change, human rights, workers rights, armaments, political activities, anti-social finance); (ref: 163) Provision of services to sectors of concern (2007) According to the company information page on business website Hemscott.com, viewed by ECRA in August 2007, Royal & Sun Alliance Insurance Group participated in insurance pools which

Workers Rights
(See also Investments in companies criticised on ethical grounds in Nuclear Power above.)

Irresponsible Marketing
(See also Investments in companies criticised on ethical grounds in Nuclear Power above.)

Armaments
(See also Investments in companies criticised on ethical grounds in Nuclear Power above.)

Politics
Boycott Call
(See also Investments in companies criticised on ethical grounds in Nuclear Power above.)

Political Activities
(See also Investments in companies criticised on ethical grounds in Nuclear Power above.)

23

Anti-Social Finance
(See also Investments in companies criticised on ethical grounds in Nuclear Power above.) (See also Operations in oppressive regimes and tax havens in Human Rights above.) Excessive directors pay (2006) According to the companys annual report for 2006, in the year ending 31st December 2006 one director of Royal & Sun Alliance was paid a sum of over 1 million, an amount deemed by ECRA to be excessive. (ref: 168)

Climate Change
High climate impact sector (2004) The 3i Group website www.3i.com viewed by ECRA Publishing on 2 March 2004 stated that the company operated in the oil and gas sector, a high climate impact sector. (ref: 173) High climate impact sector (2007) According to the UKI Partnerships website www.ukipartnerships. com, viewed by ECRA in August 2007, UKI Partnerships claimed to be a leading provider of motor insurance, car fleet insurance and motor assistance products. Cars and motoring were considered by ECRA to be a sector which caused major contributions to climate change emissions. (ref: 174) Poor rating in climate change survey (2007) According to an article from the Independent newspaper, dated 18th September 2006, Royal Bank of Scotland Group was one of a number of large companies which had been criticised by the Carbon Disclosure Project for scoring below average marks in terms of their commitments and plans to tackle climate change. (ref: 159)

Royal Bank of Scotland Group plc


42 St Andrews Square, Edinburgh, EH2 2YE

Environment
Environmental Reporting
Best ECRA rating for environmental reporting (2007) A search was made by ECRA in August 2007 on the company website www.rbs.com for a copy of the Royal Bank of Scotland environmental policy or report. The companys 2006 Corporate Responsibility report was found to include environmental data, including future targets for reduction of energy use and waste and implementation of the Equator Principles. However, the report made little mention of the impact of the companys investments and financial activities, for which it had been extensively criticised by environmental campaign groups focusing on its investments in and provision of services to oil and gas activities. The report was found to be independently verified by Deloitte. (ref: 169) Poor pension fund transparency (2006) According to the December 2006 issue of ENDS Report, Royal Bank of Scotland was one of the worst performers in a survey by Fairpensions of major UK pension funds on their environmental and social transparency and disclosure of policies. (ref: 170)

Pollution & Toxics


Banking relationship with Unilever Plc (February 2005) The Juniper business information database was viewed by ECRA on 9 February 2005, the website listed NatWest Bank Plc as the bankers to Unilever Plc. When Unilever was rated on ECRAs Corporate Critic database in February 2005, it received ECRAs bottom rating in the pollution, environment other, animal testing, factory farming, oppressive regimes, workers rights, irresponsible marketing, genetic engineering and political activity categories. It received ECRAs middle rating in the environmental reporting, animal testing policy, other animal rights, code of conduct, boycott call and alert categories. It received ECRAs top rating in all other categories. (ref: 139) Banking relationship with Imperial Chemical Industries Plc (February 2005) The Juniper business information database was viewed by ECRA on 9 February 2005, the website listed NatWest Bank as the bankers to Imperial Chemical Industries Plc. When Imperial Chemical Industries was rated on ECRAs Corporate Critic database in February 2005, it received ECRAs bottom rating in the pollution, environment other, oppressive regimes and genetic engineering categories. It received ECRAs middle rating in the environmental reporting, animal testing, armaments, political activity and alert categories. It received ECRAs top rating in all other categories. (ref: 139) Banking relationship with Carnival Plc (February 2005) The Juniper business information database was viewed by ECRA on 9 February 2005, the website listed Royal Bank of Scotland as the bankers to Carnival Plc. When Carnival was rated on ECRAs Corporate Critic database in February 2005, it received ECRAs bottom rating in the environmental reporting and workers rights categories and middle rating in the pollution, environment other, oppressive regimes and alert categories. It received ECRAs top rating in all other categories. (ref: 175)

Nuclear Power
Banking relationship with Old Mutual Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed National Westminster Bank Plc as one of the bankers to Old Mutual Plc. When Old Mutual was rated by ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating for environmental reporting and it received ECRAs middle rating in the pollution, nuclear power, animal testing, factory farming, oppressive regimes, workers rights, irresponsible marketing, armaments, genetic engineering, boycott call and political activity categories. It received a clear rating all other categories. (ref: 171) Banking relationship with United Utilities plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed National Westminster Bank Plc as the bankers to United Utilities Plc. When United Utilities was rated on ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the pollution category and ECRAs middle rating in the nuclear power, oppressive regimes and workers rights categories. It received ECRAs top rating in the remaining categories. (ref: 172) Banking relationship with Johnson Matthey Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed National Westminster Bank Plc as one of the bankers to Johnson Matthey Plc. When Johnson Matthey was rated by ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the environmental reporting, nuclear power and animal testing categories. It received a middle rating in the oppressive regimes, code of conduct and political activity categories. It received a clear rating all other categories. (ref: 136) 24

Habitats & Resources


Poor rating in survey of banking policies (2006) According to a Banktrack/WWF report on social and environmental policies amongst international banks, the Royal Bank of Scotland had a poor accumulated score for its policies, at just 0.54 out of a possible 5, amounting to a D- grade. The bank was said to have policies on just five out of thirteen categories, in this case labour, indigenous peoples, dams, transparency and environmental & social management. Issues such as human rights, agriculture, forests and fisheries were not covered. Like most other banks, RBS was also said to have few systems in place for ensuring that the policies that were in place were implemented. (ref: 12)

(See also Banking relationship with Imperial Chemical Industries Plc in Pollution & Toxics above.) (See also Banking relationship with Unilever Plc in Pollution & Toxics above.) Banking relationship with Compass Group Plc (February 2005) The Juniper business information database was viewed by ECRA on 9 February 2005, the website listed NatWest Bank as the bankers to Compass Group Plc. When Compass Group was rated on ECRAs Corporate Critic database in February 2005, it received ECRAs bottom rating in the environmental reporting, factory farming, oppressive regimes and code of conduct categories. It received ECRAs middle rating in the workers rights category. It received ECRAs top rating in all other categories. (ref: 175)

(See also Banking relationship with Boots Group Plc in Factory farming above.)

People
Human Rights
Legal action over support of apartheid in South Africa (2003) The December 2005 report from the Corporate Responsibility Coalition, A Big Deal? Corporate Social Responsibility and the Finance Sector in Europe stated that in 2003 NatWest was one of a number of banks that faced a claim in the US, under the Alien Tort Claims Act (ATCA), for $100billion in damages for its role in supporting apartheid in South Africa. (ref: 179) New venture in oppressive regime (2007) According to a story on the BBC news website news.bbc.co.uk, dated 20th March 2007, in March 2007 RBS had announced that it was engaging in a joint venture with the Bank of China, aimed at promoting premium private banking at the growing ranks of Chinas super-rich. China was regarded by ECRA at the time as having an oppressive regime. (ref: 180) (See also Poor rating in survey of banking policies in Habitats & Resources above.)

Animals
Animal Testing
(See also Banking relationship with Unilever Plc in Pollution & Toxics above.) (See also Banking relationship with Imperial Chemical Industries Plc in Pollution & Toxics above.) Banking relationship with Alliance UniChem Plc (February 2005) The Juniper business information database was viewed by ECRA on 9 February 2005, the website listed Nat West Bank as the bankers to Alliance UniChem Plc. When Alliance UniChem was rated on ECRAs Corporate Critic database in February 2005, it received ECRAs bottom rating in the environmental reporting category and middle rating in the animal testing and oppressive regimes categories. It received ECRAs top rating in all other categories. (ref: 139)

Workers Rights
(See also Banking relationship with Unilever Plc in Pollution & Toxics above.) (See also Banking relationship with Compass Group Plc in Habitats & Resources above.) (See also Banking relationship with Carnival Plc in Pollution & Toxics above.)

Irresponsible Marketing
(See also Banking relationship with Unilever Plc in Pollution & Toxics above.) Banking relationship with Imperial Tobacco Group Plc (February 2005) The Juniper business information database was viewed by ECRA on 9 February 2005, the website listed NatWest Bank as the bankers to Imperial Tobacco Group Plc. When Imperial Tobacco was rated on ECRAs Corporate Critic database in February 2005, it received ECRAs bottom rating in the irresponsible marketing category and middle rating in the environmental reporting, oppressive regimes, code of conduct and alert categories. It received ECRAs top rating in all other categories. (ref: 139) Banking relationship with Diageo (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed National Westminster Bank Plc as one of the bankers to Diageo Plc. When Diageo was rated by ECRAs Corporate Critic database in January 2005, it received ECRAs middle rating in the environmental reporting, pollution, animal testing, oppressive regimes, irresponsible marketing, genetic engineering and political activity categories. It received a clear rating all other categories. (ref: 181)

Factory farming
(See also Banking relationship with Unilever Plc in Pollution & Toxics above.) (See also Banking relationship with Compass Group Plc in Habitats & Resources above.) Banking relationship with Boots Group Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed National Westminster Bank Plc as the bankers to Boots Group Plc. When Boots Group was rated on ECRAs Corporate Critic database in January 2005 it received ECRAs bottom rating for animal testing, other animal rights and irresponsible marketing. It received ECRAs middle rating for environmental reporting, animal testing, factory farming, oppressive regimes and genetic engineering categories. It received ECRAs top rating in the remaining categories. (ref: 176) Banking relationship with Aviva Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed National Westminster Bank Plc as the banker to Aviva Plc. When Aviva was rated on ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the oppressive regime category and ECRAs middle rating in the environmental reporting, pollution, factory farming and genetic engineering categories. It received ECRAs top rating in the remaining categories. (ref: 177)

Armaments
Financing of companies involved in the production of cluster munitions (2007) According to the Bank Track website, viewed 26 June 2007, a report produced by Netwerk Vlaanderen - Explosive Investments (Feb 2007) - stated that RBS was one of sixty-nine financial institutions involved in the financing of at least six companies involved in the production of cluster munitions during the period 2004-2007. Worldwide, 98% of the victims of cluster munitions are civilians. (ref: 144) (See also Banking relationship with Imperial Chemical Industries Plc in Pollution & Toxics above.) Banking relationship with BP (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January

Other Animal Rights


(See also Banking relationship with Unilever Plc in Pollution & Toxics above.) Banking relationship with Next Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed National Westminster Bank Plc as one of the bankers to Next Plc. When Next was rated by ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating for environmental reporting and other animal rights. It received ECRAs middle rating in the oppressive regimes and code of conduct categories. It received a clear rating all other categories. (ref: 178)

25

2005. The website listed National Westminster Bank Plc as one of the bankers to BP Plc. When BP was rated on ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the pollution, animal testing, oppressive regimes, workers rights and political activity categories. It received ECRAs middle rating in the environmental reporting, irresponsible marketing, armaments and boycott call categories. It received ECRAs top rating in all other categories. (ref: 182)

Anti-Social Finance
Settlement in Enron case over fraud allegations (17 August 2005) According to the article JP Morgan pays $1bn to settle Enron claim, published in the Guardian on 17 August 2005, the Royal Bank of Scotland had agreed to pay $41.8m to settle claims brought against it by Enron, accusing the bank of helping the energy companys former management to commit fraud. Royal Bank of Scotland was one of ten banks that Enron had filed suit against. (ref: 186) Financing Indian power projects (2002) According to a 2002 report on financing in the Indian power industry, Natwest was one of a number of international banks to have been involved in lending to Indias power sector. Many Indian power projects were said to have been criticised for their environmental impacts, for forced displacement of people living in their areas, and for incidents of bribery and corruption. (ref: 187) Subsidiaries in seven tax havens (January 2006) According to the Coutts Group website www.coutts.com viewed on 16 January 2006, the company had subsidiary operations in Cayman, Dubai, Hong Kong, Isle of Man, Jersey, Monaco and Singapore. These countries were considered to be tax havens by ECRA at the time of writing. (ref: 188)

Politics
Genetic Engineering
(See also Banking relationship with Unilever Plc in Pollution & Toxics above.) (See also Banking relationship with Imperial Chemical Industries Plc in Pollution & Toxics above.) (See also Banking relationship with Diageo in Irresponsible Marketing above.)

Boycott Call
(See also Banking relationship with Unilever Plc in Pollution & Toxics above.) Banking relationship with GlaxoSmithKline Plc (January 2005) Hemscott www.hemscott.com was viewed by ECRA on 26 January 2005, the website listed National Westminster Bank Plc as one of the bankers to GlaxoSmithKline Plc. When GlaxoSmithKline was rated by ECRAs Corporate Critic database in January 2005, it received ECRAs bottom rating in the animal testing, oppressive regimes, irresponsible marketing, genetic engineering, boycott call and political activity categories. It received ECRAs middle rating in the environmental reporting, pollution, environment other, code of conduct and alert categories. It received a clear rating all other categories. (ref: 183) (See also Banking relationship with Old Mutual Plc in Nuclear Power above.)

Zurich Financial Services


Mythenquai 2, 8022 Zurich, Switzerland

Environment
Environmental Reporting
worst ECRA rating for environmental reporting (2007) A search was made by ECRA in June 2007 on the company website www.zurich.com for a copy of the Zurich Financial Services environmental policy or report. No separate report was found. The companys annual report for 2006 contained a few pages of CSR information, mainly talking about corporate philanthropy, and covering some reductions in CO2 emissions and resource use by the company and specific examples such as the switch of 24% of Zurich Australias power to biomass energy. There was no apparent appreciation of the companys wider impacts, caused by its broader operations and investments rather than the fairly small direct impacts of a financial services company. There were also no future measurable targets for improvements in environmental performance. Information about environmental performance on the company website was also minimal. There was no indication that the companys environmental reporting or management was independently monitored or verified. (ref: 189) 2002 environmental report (2002) Zurichs website was accessed in November 2002. It contained details about its Environmental Policy. Targets included annual 1% energy reductions up to 2010 at 41 sites and a 20% CO2 reduction from gas and electricity from 1999 to 2004. However, it did not appear to be independently verified. (ref: 190)

Political Activities
Membership of ICC lobby group (2007) The website of the International Chamber of Commerce (www.iccwbo.org), viewed on 16th May 2007, listed National Westminster Bank as a member. According to the ICC, it had direct access to national governments all over the world through its national committees; speaks for world business when governments take up such issues as intellectual property rights, transport policy, trade law or the environment; At UN summits on sustainable development, financing for development and the information society, ICC spearheads the business contribution. ECRA noted that the activity of lobby groups such as the ICC often meant that business interests were protected at the expense of the environmental and human rights. (ref: 184) Member of European Services Forum (2007) According to the Members Biographies section of the European Services Forum website, www.esf.be, viewed by ECRA in January 2007, Royal Bank of Scotland was a member of the organisation. The ESF was regarded by ECRA as an international corporate lobby group which exerted the power of commercial interests in a way seen as potentially detrimental to wider society and the environment. (ref: 49) Membership of Financial Leaders Group (FLG) (2006) According to a 2006 report by the Seattle to Brussels Network, called Corporate Power Over EU Trade Policy: Good for business, bad for the world, the Financial Leaders Group (FLG), was a very high-level lobby group, with the worlds largest banks and insurance companies as its members, including Royal Bank of Scotland. Examples of its lobbying for the liberalisation of financial services were its two major World Trade Organisation seminars in 2001 and 2005, with representatives from its member groups as speakers and the GATS negotiators from several developing countries as audience. (ref: 185) 26

Nuclear Power
Nuclear industry services (2007) According to the 2007 edition of the World Nuclear Industry Handbook, Zurich Risk Services provided the following services to the nuclear industry: analysis, stress inspection and audit, insurance, steam generator inspection. (ref: 191)

Climate Change
Shareholdings in AMEC (2007) According to the AMEC company factsheet on the Yahoo! Finance website http://uk.finance.yahoo.com, viewed by ECRA in August 2007, Zurich Financial Services had shareholdings in AMEC, a company criticised by ECRA in the following categories: Workers Rights, Climate Change, Habitats & Resources. (ref: 33)

Pollution & Toxics


Shareholdings in Hanson (2007) According to the Hanson plc 2006/7 Annual Report, in 2007 Zurich Financial Services had shareholdings in Hanson, a company criticised by ECRA in the categories Workers Rights and Pollution & Toxics. (ref: 121)

According to the company annual review for 2006, for the financial year 2006 Zurich Financial Services paid 10 members of its board totals of more than US$1,600,000, of whom four were paid over US$3,000,000. These were judged by ECRA to be excessive sums. (ref: 189)

Habitats & Resources


(See also Shareholdings in AMEC in Climate Change above.)
1 - Admiral Group Corporate Communications:2006 Annual Report (3 September 2007) (511273) 2 - FTSE4Good Index Series Company Engagement Programme Report:March 2007 FTSE4Good companies review (9 March 2007) (504262) 3 - Allchurches Trust Ltd Corporate Communications:www. ecclesiastical.com (3 September 2007) (511442) 4 - Allchurches Trust Ltd Corporate Communications: Allchurches Investment Funds annual report 2006 (2007) (511432) 5 - Allchurches Trust Ltd Corporate Communications:Annual Report 2006 (2007) (511423) 6 - Allianz SE Corporate Communications:Status Report 2006: Sustainability in the Allianz Group (July 2006) (510669) 7 - Hermes Corporate Communications:www.agaportal.de (6 June 2006) (292204)  - Hemscott (www.hemscott.com):Dana Petroleum factsheet (August 2007) (509357) 9 - Hemscott (www.hemscott.com):PetroLatina Energy plc (August 2007) (509214) 10 - Allianz SE Corporate Communications:www.allianz.com (6 June 2006) (292160) 11 - Hoovers Online www.hoovers.com:Allianz AG factsheet (6 June 2006) (292016) 12 - Shaping the Future of Sustainable Finance:Shaping the Future of Sustainable Finance (January 2006) (283167) 13 - Allianz SE Corporate Communications:www.allianz.com (June 2007) (510653) 14 - Hemscott (www.hemscott.com):Gallaher Group Plc Advisers (26 January 2005) (247169) 15 - MSNBC.com:US case settled by Dresdner Kleinwort (19 May 2007) (503472) 16 - Corporate Watch newsletter:Issue 35 (June 2007) (507658) 17 - Profiting from Poverty: privatisation consultants, DFID and public services:Profiting from Poverty: Privatisation consultants, DFID & public services (September 2004) (283055) 18 - Allianz SE Corporate Communications:Annual Report 2006 (2007) (511246) 19 - American International Group (AIG) Inc Corporate Communications:Corporate Responsibility Report 2007 (April 2007) (509498) 20 - Ethical Performance:Volume 9 Issue 2 (June 2007) (508081) 21 - American International Group (AIG) Inc Corporate Communications:SEC Filing Form 13F (10 August 2007) (509381) 22 - American International Group (AIG) Inc Corporate Communications:Annual Report 2006 (2007) (509429) 23 - American International Group (AIG) Inc Corporate Communications:www.aig.com (August 2007) (509503) 24 - Open secrets website:Insurance companies top donors table (5 June 2007) (503494) 25 - Executive Excess 2004: campaign contributions, outsourcing, unexpensed stock options and rising CEO :25 October 2004 (236435) 26 - USCIB Members List www.uscib.org:www.uscib.org (20 July 2007) (506784) 27 - BBC News Website www.bbc.co.uk:Insurer AIG in $1.6bn settlement (20 February 2006) (284506) 28 - Multinational Monitor:Vol 26 no 9&10 (Sept/Oct 2005) (September 2005) (281735) 29 - Corporate Focus Online Newsletter:24 January 2005 (250819) 30 - Aviva Plc Corporate Communications:CSR Report 2007 (2007) (509618)

References

People
Human Rights
Operations in tax havens and oppressive regimes (2007) According to the factsheet for Zurich Financial Services on the business information website Hoovers.com, viewed by ECRA in June 2007, Zurich Financial Services had several subsidiaries each in Bermuda and Jersey and one in Hong Kong, territories regarded by ECRA as being tax havens, and expanding operations in China and the USA, countries regarded by ECRA as having an oppressive regime. (ref: 192) Operations in oppressive regimes and tax havens (2006) According to the companys Annual Report and Financial Review for 2006, viewed by ECRA in June 2007, Zurich Financial had operations in China, Russia and the USA, all regarded by ECRA as having oppressive regimes. It also had operations and/or subsidiaries in Bermuda, Ireland and the Isle of Man, territories regarded as tax havens. (ref: 189) operations in seven oppressive regimes (November 2004) According to Zurich Financials corporate website in November 2004, the company had operations in the following countries regarded by ECRA as oppressive regimes: Brazil, China, Indonesia, Lebanon, Mexico, Russia and Thailand. (ref: 193)

Workers Rights
(See also Shareholdings in Hanson in Pollution & Toxics above.) (See also Shareholdings in AMEC in Climate Change above.)

Politics
Political Activities
US political donations (2006) According to the Insurance Industry Top Donors table on the Open Secrets website, www.opensecrets.org, covering the 2006 US election cycle, Zurich Financial Services had donated a total of $489,085, of which 81% went to the Republican Party and 18% to the Democrats. (ref: 24) Member of World Economic Forum (2007) According to the organisations website www.weforum.org, viewed by ECRA in January 2007, Zurich Financial Services was a member of the World Economic Forum. This was considered by ECRA to be a high level corporate lobby group which exerted undue corporate influence, to the potential detriment of the environment and human and animal rights. (ref: 194) Member of one international lobby group (2002) Zurich Financial Services Group was listed as a member of the free trade lobby group World Business Council for Sustainable Development on the WBCSD website (http://www.wbcsd.org/ aboutus/members.htm), viewed by ECRA on 17th September 2002. (ref: 195)

Anti-Social Finance
(See also Operations in tax havens and oppressive regimes in Human Rights above.) (See also Operations in oppressive regimes and tax havens in Human Rights above.) High directors pay (2006)

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31 - Hemscott (www.hemscott.com):Johnson Matthey shareholders factsheet (22 August 2007) (509648) 32 - Hemscott (www.hemscott.com):Premier Oil factsheet (August 2007) (509340) 33 - Yahoo Finance :AMEC factsheet (26 August 2007) (510342) 34 - Aviva Plc Corporate Communications:Annual Report 2006 (2007) (509536) 35 - Greggs plc Corporate Communications:Annual Report & Accounts 2003 (17 December 2004) (243992) 36 - Corporate Watch newsletter:issue 24 (June/July 2005) (June 2005) (263431) 37 - www.indymedia.org:Gatwick Protest: no more immigration prisons (21 April 2007) (509596) 3 - Hemscott (www.hemscott.com):GKN factsheet (August 2007) (509274) 39 - Hemscott (www.hemscott.com):Cobham plc factsheet (August 2007) (509263) 40 - Labour Research:Vol 95 no 8 (August 2006) (295340) 41 - AXA Corporate Communications:Sustainable development report 2006 (2007) (511230) 42 - Transnationale website www.transnationale.org:Citigroup Inc www.transnationale.org/fiches/127.htm (2 April 2004) (22433) 43 - Hemscott (www.hemscott.com):Ascent Resources plc factsheet (August 2007) (509135) 44 - Bank Track www.banktrack.org:Preparations for a new Fallujah? (16 March 2006) (289550) 45 - Hoovers 2007 www.hoovers.com:AXA factsheet (June 2007) (511249) 46 - AXA Corporate Communications:www.axa.com (June 2007) (511253) 47 - Hemscott (www.hemscott.com):BAe Systems factsheet (August 2007) (509295) 4 - www.netwerkvlaanderen.be:Belgian bank groups invest in companies that abuse human rights (14 November 2005) (291868) 49 - European Services Forum website ESF (www.esf.be):ESF Members biographies (2 January 2007) (304717) 50 - SustainAbility:Influencing Power: Reviewing the conduct and content of corporate lobbying (2005) (504196) 51 - AXA Corporate Communications:Annual Report 2006 (2007) (511210) 52 - Saga Group Ltd Corporate Communications:www.saga. co.uk (3 September 2007) (511563) 53 - World Nuclear Industry Handbook:2004 (237587) 54 - Fives Lille Corporate Communications:www.fiveslille.com (3 September 2007) (511605) 55 - Ethical Consumer:75 (1 February 2002) (4139) 56 - Vivarte Socit Anonyme Corporate Communications:www. vivarte.fr (15 February 2007) (308436) 57 - ECRA shop survey:ECRA Shop Survey - Clothes Shops EC98 - Jenny Rhodes (26 October 2005) (275467) 58 - Social Accountability Report 2002:1 January 2002 (10411) 59 - Greening the Supermarkets:Greening the supermarkets, November 2006 (November 2006) (312087) 60 - Ecologist, The:September 2004 (27 August 2004) (231716) 61 - Marine Conservation Society fish online:Sustainable Seafood Supermarket League table (March 2007) (311963) 62 - Guardian, The:The fish list:how your supermarket rates (1 March 2006) (285358) 63 - Co-operative Group Ltd Corporate Communications:Emails from Ryan Brightwell via Ethiscore customer (21 December 2006) (304157) 64 - Supermarkets & Farm Animal Welfare Raising the Standard:Supermarket Survey 2005-2006 (16 June 2006) (292513) 65 - Supermarkets & Farm Animal Welfare Raising the Standard:1 January 2002 (10686) 66 - Shop Survey:Shop Survey (24 April 2007) (311242) 67 - Guardian Unlimited / Guardian website www.guardian. co.uk:Bribery and corruption top Co-ops sin list (28 June 2005) (260896) 68 - Workplacelaw.net:Co-op fined 40,000 after management failings led to lax health and safety culture (31 August 2006) (296348)

69 - Guardian Unlimited / Guardian website www.guardian. co.uk:Ethical Co-op angers unions (19 July 2005) (263281) 70 - Co-operative Group Ltd Corporate Communications: Company website (9 May 2007) (312133) 71 - Ethical Trading Initiative website www.ethicaltrade.org: Members of the Ethical Trading Intiative (17 August 2005) (17 August 2005) (266785) 72 - BBC News Website www.bbc.co.uk:Cancer chemical in soft drinks (31 March 2006) (292323) 73 - BBC News Website www.bbc.co.uk:Unhealthy store offers criticised http://news.bbc.co.uk/go/pr/fr/-/1/hi/uk/4468688. stm (25 November (277390) 74 - Co-operative Group Ltd Corporate Communications:Our Viewpoints www.co-op.co.uk (26 August 2005) (268573) 75 - Co-operative Insurance Society (CIS) Corporate Communications:www.cis.co.uk (5 September 2007) (512034) 76 - Food Magazine:67 (250773) 77 - Big Campaign Website (Boycott Israeli Goods) www. bigcampaign.org:www.bigcampaign.org (16 March 2007) (310366) 7 - Co-operative Group Ltd Corporate Communications:The Co-operative Group Corporate Responsibility Report 2003 (2003) (237981) 79 - Report & Financial Statements 2002:1 January 2002 (9890) 80 - Co-operative Bank Plc Corporate Communications: Co-operative Bank Plc (The) The Last Twelve Months Financial Statements (2003) (226256) 81 - BUAV website www.buav.org:List of Go Cruelty-Free Companies www.buav.org/gocrueltyfree/ukcompanies.html (11 August 2005) (265636) 2 - Co-operative Group Ltd Corporate Communications:Cooperative Group website www.co-op.co.uk (27 April 2005) (25572) 83 - Fortis NV Corporate Communications:Sustainability Report (2007) (511669) 84 - Fortis NV Corporate Communications:www.fortis.nl (4 September 2007) (511683) 85 - Fortis NV Corporate Communications:Annual Report 2006 (2007) (511659) 86 - Netwerk Vlaanderen:Belgian Banks invest in companies that abuse human rights (November 2005) (511609) 87 - Friends of the Earth International/Link:Major international banks involved in financing catasrophic mud volcano (June 2007) (506380) 88 - Planet Ark web site:Laos secures $1 billion loans for dam project (5 May 2005) (503479) 89 - Fortis NV Corporate Communications:www.fortis.com (4 September 2007) (511634) 90 - Ethical Performance:Volume 7 Issue 10 (March 2006) (287602) 91 - Conflict and Project Finance: exploring options for better management of conflict risk:Conflict and Project Finance (January 2006) (511626) 92 - All the Presidents men:1 March 2002 (754) 93 - Bloomberg News:UN Ignores Own Standards in Investing $29Billion Pension Fund (1 November 2005) (276506) 94 - HBOS Plc Corporate Communications:Corporate Responsibility Report 2005 (2006) (511515) 95 - HBOS Plc Corporate Communications:2006 Annual Report (2007) (511527) 96 - HBOS Plc Corporate Communications:Annual Report & Accounts 2004 (2004) (281830) 97 - Yahoo Finance :Balfour Beatty factcheet (26 August 2007) (510350) 9 - Hemscott (www.hemscott.com): Associated British Foods Plc Advisers (26 January 2005) (247044) 99 - Austin Reed Group plc Corporate Communications:Report & Accounts 2003/2004 (2004) (229108) 100 - ARC News:May 2005 (May 2005) (271569) 101 - Edinburgh Evening News:Anti-porn protesters to target bank party http://business.scotsman.com/topics... (14 December 2004) (249416) 102 - BBC News Website www.bbc.co.uk:Bank apologies for porn funding (22 March 2004) (250112)

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103 - Hemscott (www.hemscott.com):Scottish & Newcastle Plc Advisers (26 January 2005) (247532) 104 - Hemscott (www.hemscott.com):Reuters Group Plc (26 January 2005) (247513) 105 - HBOS Plc Corporate Communications:Group Environmental Policy Statement and The HBOS Corporate Responsibility Report 2004 (December 20 (250129) 106 - Insurance Australia Group Corporate Communications: Sustainability Report 2006 (2007) (511930) 107 - Insurance Australia Group Corporate Communications: www.iag.com.au (5 September 2007) (511915) 108 - www.wbcsd.org:Member companies list January 2007 (January 2007) (306663) 109 - Insurance Australia Group Corporate Communications: Annual Report 2006 (2007) (511944) 110 - Labour Research:vol94 no2 (1 February 2005) (251879) 111 - Hemscott (www.hemscott.com):Roxi Petroleum factsheet (August 2007) (509175) 112 - Earth Island Journal:Spring 2007 (April 2007) (311920) 113 - Yahoo Finance :Chasemonitor.org press release (7 December 2006) (302844) 114 - CSR Asia Weekly: Vol 1 week 32 (11 August 2005) (270840) 115 - National Australia Bank Ltd Corporate Communications: Annual Report 2003 (2003) (227500) 116 - National Foreign Trade Council www.nftc.org:22 February 2004 (221632) 117 - National Foreign Trade Council www.nftc.org:www.nftc.org (25 May 2007) (502550) 118 - Legal & General Group plc Corporate Communications: www.legalandgeneralgroup.com (June 2007) (510523) 119 - Hemscott (www.hemscott.com):Royal Dutch Shell factsheet (August 2007) (509331) 120 - Hemscott (www.hemscott.com):Cairn Energy plc (August 2007) (509317) 121 - Hanson plc Corporate Communications:Annual Report 2006/7 (April 2007) (510353) 122 - Hemscott (www.hemscott.com):Tesco factsheet (August 2007) (509308) 123 - Hemscott (www.hemscott.com):Balfour Beatty shareholders (22 August 2007) (509632) 124 - Kingfield Heath Corporate Communications:www.opinfo. net (16 July 2005) (263036) 125 - www.officegiant.co.uk:www.officegiant.co.uk/products (12 July 2005) (262124) 126 - Hemscott (www.hemscott.com):Alexon Group Plc Shareholders (16 July 2004) (229156) 127 - Hoovers Online www.hoovers.com:Legal & General factsheet (29 August 2007) (510500) 12 - Hemscott (www.hemscott.com):Imperial Tobacco Group factsheet (August 2007) (509228) 129 - Kingfield Heath Corporate Communications:www. kingfieldheath.com (12 July 2005) (262089) 130 - Hemscott (www.hemscott.com):British Airways factsheet (August 2007) (509285) 131 - Liverpool Victoria Friendly Society Corporate Communications:Annual Report 2006 (2007) (511071) 132 - www.trustnet.com:Liverpool Victoria Portfolio Managers factsheet (31 August 2007) (511133) 133 - Liverpool Victoria Friendly Society Corporate Communications:www.lv.com (31 August 2007) (511078) 134 - Lloyds TSB Group plc Corporate Communications: Corporate Responsibility Report 2006 (5 September 2007) (51174) 135 - Hemscott (www.hemscott.com):Smiths Group Plc Advisers (26 January 2005) (247599) 136 - Hemscott (www.hemscott.com):Johnson Matthey Plc Advisers (26 January 2005) (247195) 137 - Lloyds TSB Group plc Corporate Communications:www. lloydstsb.com (5 September 2007) (511729) 138 - Hoovers 2007 www.hoovers.com:Lloyds TSB Group factsheet (5 September 2007) (511720) 139 - Juniper:Who banks with whom FTSE 100 companies for EC94 (9 February 2005) (248105) 140 - Hemscott (www.hemscott.com):Smith & Nephew Plc Advisers (26 January 2005) (247585)

141 - Hemscott (www.hemscott.com):Shell Transport & Trading Co Plc Advisers (26 January 2005) (247579) 142 - Hemscott (www.hemscott.com):Tate & Lyle Plc Advisers (26 January 2005) (247607) 143 - Lloyds TSB Group plc Corporate Communications:Human Rights Policy (16 March 2007) (310446) 144 - Bank Track www.banktrack.org:Cluster munitions producers (2007) (508268) 145 - Ecologist, The:March 2006 (291501) 146 - BBC News Website www.bbc.co.uk:Lloyds TSB leaflet misleading (25 October 2006) (300881) 147 - Guardian Unlimited / Guardian website www.guardian. co.uk:Bank criticised over loan to man who gave money away (11 August 2005) (266005) 14 - Munchener Ruckversicherungs-Gesellschaft Aktiongesellschaft Corporate Communications: Perspectives - environmental report for 2005 (May 2006) (504240) 149 - MEAG New York Corp Corporate Communications:SEC 13F filing for 30/6/2007 (30 June 2007) (512188) 150 - Munchener Ruckversicherungs-Gesellschaft Aktiongesellschaft Corporate Communications:www. munichre.com (June 2007) (504237) 151 - Hoovers 2007 www.hoovers.com:Munchener Ruckversicherungs factsheet (June 2007) (504227) 152 - Munchener Ruckversicherungs-Gesellschaft Aktiongesellschaft Corporate Communications:Annual Report 2006 (2007) (504245) 153 - National Farmers Union Mutual Insurance Society Limited Corporate Communications:www.nfumutual.co.uk (4 September 2007) (511692) 154 - www.trustnet.com:NFU Mutual funds factsheet (5 September 2007) (511706) 155 - National Farmers Union Mutual Insurance Society Limited Corporate Communications:Annual Report 2004 (2004) (284566) 156 - Naturesave Policies Ltd Corporate Communications:www. naturesave.co.uk (19 June 2007) (503872) 157 - Prudential plc Corporate Communications:Corporate Responsibility Report 2006/7 (2007) (510316) 15 - Hemscott (www.hemscott.com):Tullow Oil factsheet (August 2007) (509160) 159 - Independent, The:Worlds leading companies lack plan on climate change (18 September 2006) (509679) 160 - Prudential plc Corporate Communications:www.prudential. co.uk (August 2007) (510313) 161 - Hoovers 2007 www.hoovers.com:Prudential plc factsheet (25 August 2007) (510308) 162 - Royal & Sun Alliance Insurance Group Plc Corporate Communications:Corporate Responsibility report 2006 (2007) (510337) 163 - www.trustnet.com:F&C Asset Management funds factsheet (5 September 2007) (512044) 164 - Hemscott (www.hemscott.com):Royal & Sun Alliance factsheet (29 August 2007) (510705) 165 - Royal & Sun Alliance Insurance Group Plc Corporate Communications:www.royalsunconnect.co.uk (29 August 2007) (510710) 166 - Royal & Sun Alliance Insurance Group Plc Corporate Communications:www.royalsunalliance.com (August 2007) (510334) 167 - Hoovers 2007 www.hoovers.com:Royal & Sun factsheet (August 2007) (510330) 168 - Royal & Sun Alliance Insurance Group Plc Corporate Communications:Annual Report 2006 (2007) (510390) 169 - Royal Bank of Scotland Group plc Corporate Communications:Corporate Responsibility report for 2006 (26 August 2007) (510403) 170 - ENDS Report:383 (December 2006) (December 2006) (303375) 171 - Hemscott (www.hemscott.com):Old Mutual Plc Advisers (26 January 2005) (247473) 172 - Hemscott (www.hemscott.com):United Utilities Plc Advisers (26 January 2005) (247633) 173 - 3i Group plc Corporate Communications:3i Group webpage www.3i.com (2 March 2004) (222319)

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174 - UKI Partnerships Corporate Communications:www. ukipartnerships.com (August 2007) (510366) 175 - Royal Bank of Scotland Group plc Corporate Communications:Corporate Profile: About the Group &Group Structure www.rbs.co.uk/Group_Information/ Corporate_Profil (248116) 176 - Hemscott (www.hemscott.com):Boots Group Plc Advisers (26 January 2005) (247022) 177 - Hemscott (www.hemscott.com):Aviva Plc Advisers (26 January 2005) (247016) 178 - Hemscott (www.hemscott.com):Next Plc Advisers (26 January 2005) (247242) 179 - CORE (Corporate Responsibility) Coalition reports:A Big Deal? Corporate Social responsibility and the Finance Sector in Europe (1 December 2005) (277881) 180 - BBC News Website www.bbc.co.uk:RBS venture eyes wealthy Chinese (20 March 2007) (310847) 181 - Hemscott (www.hemscott.com):Diageo Plc Advisers (26 January 2005) (247032) 182 - Hemscott (www.hemscott.com):BP Plc Advisers (26 January 2005) (247082) 183 - Hemscott (www.hemscott.com):GlaxoSmithKline Plc (26 January 2005) (247172) 14 - International Chamber of Commerce ICC www.iccwbo.org: www.iccwbo.org (16 May 2007) (312527) 15 - Corporate Power over EU Trade Policy: Good for business, bad for the world:26 January 2007 (307456) 186 - Guardian Unlimited / Guardian website www.guardian. co.uk:JP Morgan pays $1bn to settle Enron claim (17 August 2005) (266820) 187 - Power Finance:March 2002 (9548) 1 - Coutts Group Corporate Communications:www.coutts.com (16 January 2006) (281953) 19 - Zurich Financial Services Corporate Communications: Annual Review 2006 (13 June 2007) (503626) 190 - Zurich.co.uk website:9 November 2002 (12805) 191 - World Nuclear Industry Handbook:2007 edition (2007) (312221) 192 - Hoovers 2007 www.hoovers.com:Zurich Financial Services factsheet (13 June 2007) (503611) 193 - Zurich Financial Services Corporate Communications: www.zurich.com (23 November 2004) (240702) 194 - World Economic Forum website www.weforum.org:www. weforum.org (23 January 2007) (307223) 195 - World Business Council for Sustainable Development (WBCSD) www.wbcsd.org:www.wbcsd.org/aboutus/ member.htm (1 March 2002) (6935)

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