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Priti S.

Chandna
PMP, ITIL, SSGB
Atlanta, GA sonia@chandna.us Ph: 678.861.4321 Fx: 855.848.5454 www.chandna.us

QUALIFICATIONS PROFILE
Senior level manager with over 10 years of project consulting/design/development experience resulting in increased organizational performance. Substantial record of contributions with corporations in the design, implementation, and management of financial services applications and accounting systems. A proactive team player with strong planning, technical impact analysis, leadership, problem solving, and collaborative management skills.

KEY QUALIFICATIONS
Project Management Healthcare Management Information Technology (ERP)
Leadership Presentation Skills (CXX Level) Training and Development SharePoint Admin & Infrastructure Technical Writing Client Relations

EDUCATION and CERTIFICATIONS


Master of Science in Managing Information Technology, Georgia State University, Atlanta, GA Managing Information Systems, expected graduation 7/2012 Master in Business Administration, American Intercontinental University, Atlanta, GA Project Management and Healthcare Management, 2010 Master of Public Administration, University of Georgia, Athens, GA, 1998 Bachelor of Arts, Oglethorpe University, Atlanta, GA - International Relations and Economics, 1994 MCSE Certification Microsoft Certified Systems Engineer +internet, 1999 (MCP ID# 1350372) PMP Certification 2010-2013 (PMP# 1343737) SSGB Certification 2010 PM Study ITIL Foundations v3 Certification June 2012

SOFTWARE and ENVIRONMENT


Windows & Macintosh Microsoft Office Suite (Windows & Macintosh) Project Management: MS Project, MS Visio, SharePoint, Primavera, HP Solution Manager, SAP ChARM, COGNOS Reporting, SAP Solution Manager ERP: Oracle Financials 11i, SAP Financials, PeopleSoft Financials Social Media: Google Analytics, Social Media Networking (Facebook, YouTube, Myspace, Twitter, Linkedin Branding), Search Engine Optimization, (SEO), Blog Setup and Maintenance WordPress and Blogger Ecommerce: Merchandizer Database, Miva Merchant, Majento Database Other: Microsoft.NET Framework, EcoSys

Priti S. Chandna

FOREIGN LANGAUAGES Hindi, Punjabi, Urdu PROFESSIONAL EXPERIENCE SAP Project Manager NORFOLK SOUTHERN CORP / Atlanta, GA November 2011 May 2012 (A national premier transportation company operating over 20,000 route miles in over 22 states with 2010 revenues in excess of $9.5 billion) Report into the Synergy Center BASIS, lead teams in SAP project management activities in the migration and to put in place an extensive IT Infrastructure to support the suite of ERP SAP. Established and manage project structure, project plan, creating action items, follow up and publishing project status to support integration from legacy system to SAP. Interface with Development, Functional, Security and BASIS teams to migrate data to SAP, managing multiple projects and stakeholders. Create, define and administer Synergy Center SharePoint site. Allocate HPSM tickets to the correct SAP teams, knowledge of SAP infrastructure, security, function (HR, Finance, Manufacturing, Budget, Business Intelligence, Material Management Purchasing, Interface, Payroll, Portal and Training. Effectively managed Post Cutover Project Plan of over 7500 lines in MS Project Selected Accomplishments: Lead SharePoint Administrator and Trainer for the Synergy Center (SAP) Department and IT SAP Department (700+ users). Managed, designed, deployed and supported infrastructure for approximately 30,000+ employees. Focused on tactical and strategic goals, on best practices on maximizing the performance, robustness and usability for end users. Trained end users and fellow SharePoint Administrators. PROJECT COORDINATOR/ANALYST FISERV / Atlanta, GA June 2011 November 2011 (Leading global provider of information management and electronic commerce systems for the financial services industry with 2010 Revenue exceeding $4.1 billion) Report into the DOS, Program Management Office supporting project management activities for Decision Optimization Solutions Business Unit. Assist in the development and maintenance of project schedules for DOS projects, process development efforts and other work. Aided in meeting management (scheduling, meeting minutes, follow-up on action items, etc.) Monitor and track project activities to completion Assist Program Manager in matrix managing program/project activities Single SharePoint site administrator for DOS Develop and deploy project management procedures and documentation following PMI best practices and methodology Assist with other tactical duties and work assignments Coordinate all program/project activities to deliver Beta Deployment and DOS Release 1. Extensive knowledge of Fiserv ERR process (risk). Selected Accomplishments:

Priti S. Chandna

Effectively managed DOS Release 1 Project Schedule, Risk, Issues, Change Control, Action Items, Six Sigma process documentation (Charter, SIPOC, RACI) and Program Management documentation.

FINANCIAL PROJECT MANAGER ADMINISTRATOR SUNTRUST, INC / Atlanta, GA September 2010 February 2011 (With total assets of over $172.9billion, it stands as one of the nations largest financial service holdings companies) Responsible for the administration and coordination relating to IT projects. Supports Senior Project Managers in the successful implementation of new applications and systems based on business and customer objectives. Administered the project approach, structure, and charter through the establishment of project requirements and planning. Coordinated the gathering of data for Project Managers. Administers the project tasks and manages dependencies to ensure that activities are consistent with established IT standards. Prepared documentation and reports regarding project status, issues, and risks. Monitored the project budget and schedule. Demonstrated knowledge of IT systems, terminology, and processes for the purpose of project administration. Demonstrated experience handling multiple projects simultaneously and completely. Demonstrated problem-solving skills for the purpose of analyzing alternative solutions. Demonstrated effective verbal and written communication skills for the purpose of providing and explaining project information and status to upper management, staff, and vendors. Lead SharePoint site administrator for all PMAs document repository. Selected Accomplishments: Effectively managed approximately 10 projects Budget, Forecast, Unfilled Roles and Over allocations of resources (human). PROJECT MANAGER TIIVRA LLC / Atlanta, GA May 2007 September 2010 (Provides consulting and design services to help individuals and businesses obtain powerful IT solutions as well as Social Media Networking services) Effectively managed projects throughout complete life cycle. Delivered final solutions on time and within budget specifications for leading Consulting firm specializing in design services helping clients obtain powerful IT solutions. Provide lead role for multiple teams of up to 20 professionals and administration staff. Perform presentations to senior management on development, implementation strategies, and status. Utilized all eleven knowledge areas on multiple projects integration management, scope management, time management, cost management, quality management, human resource management, communication management, risk management, and procurement management. Projects included requirements gathering, developing Project Management Plans with inputs from stakeholders meetings and focus groups as well as Project Charter and Scope Statement of Work. Extensive experience in scheduling and budgeting projects via creation of Work Breakdown Structure utilizing Microsoft Project. Experience in Joint Application Development techniques to rapidly gain consensus from project stakeholders via a facilitator techniques

Priti S. Chandna

included collecting requirements, creating PM Plan, Quality Management Plan and Risk Management Plan among other outputs. Projects included marketing, search engine optimization on Google, Yahoo and Bing and social media networking utilizing Facebook, YouTube, Myspace and Twitter branding. Web database development utilizing Merchandizer, Miva Merchant and Majento databases. Blog setup and maintenance utilizing WordPress and Blogger. Projects also included email conversions and network setups also liaison between outsourcing teams located internationally in Europe and Asia. Exposure with Microsoft .NET Framework. Selected Accomplishments: Effectively managed projects within budget guidelines managed projects throughout complete life cycle, delivering final solutions on time and within budget specifications. SENIOR FINANCIAL ANALYST FINANCE DEPARTMENT Skycom Wireless Inc./Decatur, GA August 2005 May 2007 (Wholesale wireless phone, accessories, electrical equipment and components provider) Responsible for managing financial strategy, HR, financial documentation, discrepancy analysis, trend analysis, budgeting, payroll and bank and commission reconciliation for multiple locations. Increased staff productivity and accounting efficiency by implementing new organizational policies and procedures resulting in month end close being reduced by 1.5 weeks. Utilized Peachtree Accounting, Microsoft Dynamics POS, and Excel for variance and trend analysis (VLookups and HLookups) to increase organizational performance. Developed accurate and timely financial reports, illustrating the financial position of the organization and guiding management towards profitable financial decision-making. Selected Accomplishments: Increased sales by 200% effectively trained staff and facilitated daily meetings to strategize sales techniques and discuss potential new business channels resulting from new mobile technologies. BILLING ANALYST REVENUE DEPARTMENT First Data, Inc. / Marietta, GA June 2004 - August 2005 (A processing company headquartered in Sandy Springs, Georgia) Responsible for the billing cycle including client payments, financial statements, profit and loss, contracts, invoicing, documentation, month-to-month close for petroleum accounts and cash transfers. Reconciled settlement activities and processed exception items such as charge backs. Utilized PeopleSoft and Oracle accounting software, Access Database for monthly billing close cycle and Ad hoc reporting. Trained and developed eight professionals in transition of aging, lockbox and Receivable functions. Guided IS conversion resulting in the increased accuracy and reduced time for financial recording and reporting. Selected Accomplishments: Decreased receivables by over 25% within 3 months implemented new receivable strategy resulting in reduction from 50% to 10% in less than 90 days. CONSULTANT TECHNICAL WRITER

Priti S. Chandna

Dekalb County / Atlanta, GA July 2003 - June 2004 (Provides county services for 686,712 citizens) Developed specialized instruction manuals for Oracle Release Financial 11i applications. Improved end-user productivity levels by utilizing ability to communicate highly technical subject matters to a general audience resulting in the development of user-friendly training manuals for fixed assets, general ledger, payables, receivables, treasury, iReceivables, purchasing, cash management, iSupplier Portal, and public sector budgeting. Selected Accomplishments: Completed technical writing assignment 6 months ahead of expected completion date showcased exceptional technical knowledge to transform technical material into comprehendible manuals. MANAGER ACCOUNTING DEPARTMENT AND OPERATIONS BEI Inc. / Sacramento, CA October 1999 - June 2003 (Entertainment wholesales and distribution company) ACCOUNT MANAGER BUSINESS SERVICES GROUP Sprint Communications. / Atlanta, GA July 1997 October 1999 (A leading telecommunicaations company) HONORS, MEMBERSHIPS AND VOLUNTEER Sigma Beta Delta Member, International Honor Society for Business, Management and Administration PMI Member, Project Management Institute, United States PMI Healthcare Management Member, 2010-2012 (PMI #1747242) ASQ Member, American Society for Quality, United States 2010-2011 (ASQ# 64092274) National Association of Professional Women VIP Member 2010-2011 (NAPW# 10453449) Volunteer Childrens Healthcare of Atlanta, 2010-Present Experienced, intelligent, and hard-working Project Manager with exceptional abilities to transfer project management and leadership skills directly to various industries furthering successful reform, organizational profitability and delivery of quality products and services.

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