robincwaldroup@gmail.com - (415) 420-0095 - 946 Oak St.

, San Francisco, CA 94117

WWW.ABOUT.ME/ROBINCWALDROUP

EXPERIENCE

DEVELOPMENT ASSISTANT, Forest City Enterprises | The 5M Project San Francisco, CA

JUNE 2011 APRIL 2012

Provided administrative support to strategy directors through the coordination and scheduling of client meetings, notetaking, and the preparation of moderate reports, presentations, and work plans Project-managed 3rd party media and design contractors; administered 5Mproject.com website; set up foundational social media, blog and email marketing platforms; assisted in design and development of branding collateral Recruited, vetted, and selected candidates for key Manager and Associate positions Liasoned communication between directors and partners; conducted site tours and informational sessions OPERATIONS AND ADMINISTRATION ,The Hub Bay Area San Francisco, CA JULY 2010 MAY 2011

Managed monthly membership subscriptions and bill collection for over 800 memebers across 2 coworking locations Assisted Operations Manager in the design and intergration of enhanced billing and operations strategies Assisted in the workspace interior redesign to improve opportunities for creativity and collaboration among members PROJECT LEAD (VOLUNTEER), Internally Displaced Persons (IDPs) Assistance Program VICDA/Global Volunteer Network, KENYA JANUARY 2010 APRIL 2010

Initiated a sustainable livelihoods/small-business program consisting of 15 income-generating self-help groups (SHG) Raised over $5,500 in funds for the construction of the camps first water line and for the SHGs start-up costs Instructed camp leaders on project design strategies and inspired community participation towards self-reliance INTERNATIONAL PROGRAMS COORDINATOR Foundation for Sustainable Development (FSD) San Francisco, CA NOVEMBER 2006 JANUARY 2009

COORDINATION AND COMMUNICATIONS Administered a multi-step, multi-party international internship application process, concurrently managing up to 50 individual applications for 7 program sites during 4 annual cycles Led a team of up to 5 full-time and seasonal coordinators, overseeing adherence to quality standards, process efficiency, and target achievements in the deployment of over 700 internship placements Coordinated 5-7 student-group Service Learning Trips (SLT) per year; liaised with groups and host organizations to establish and align outcome goals and optimize stakeholder benefits Managed contract agreements for high-value university partnerships with Stanford, Boston College, University of San Francisco, Notre Dame, Northwestern, Emory, UNC-Chapel Hill, Duke, and Princeton PROGRAM DEVELOPMENT AND SUPPORT Initiated a new program strategy to enhance SLT participant experience while increasing project effectiveness Developed presentations on FSD principles, sustainable approaches in project design, service-learning methodologies, and cultural integration strategies; presented to student groups at UC Berkeley and Stanford Systematized internal operational processes and collaborated on the creation of policy and operational manuals Provided guidance to site teams in instituting processes, policies, and fulfilling administrative requirements ORGANIZATIONAL DEVELOPMENT Collaborated with FSDs administration and Board in strategic planning exercises; participated in the hiring processes for FSDs Executive Director, senior Program Director, and fellow Program Coordinators Supported fellow FSD teams in various functional areas by evaluating field intern grant proposals; providing creative input on promotional print and media materials; supervising unpaid interns and part-time contract workers; and acting as general office manager and accounts receivable INTERN, Foundation For Sustainable Development (FSD) - San Francisco, CA SEPTEMBER 2006 - NOVEMBER 2006

Re-established contact with 200 of over 600 former participants from 12 years of programming; developed the first issue of FSDs Alumni Directory and database, establishing the platform to further develop FSDs Alumni Network programs INSIDE SALES ASSOCIATE, Service Source - San Francisco, CA MARCH 2006 NOVEMBER 2006

Managed over 100 client accounts; surpassed first quarter goals; achieved full account closure requirements; and promoted to $1,000,000 in account management based on first quarter accomplishments EDUCATION MBA IN DESIGN STRATEGY, California College of the Arts (CCA) B.A. PSYCHOLOGY; B.A. SPANISH LANGUAGE & LITERATURE, University of Nevada, Reno ADMITTED, 2012-2014 2000- 2004

INTERNATIONAL EXPERIENCE SKILLS INTERESTS

CUBA, MEXICO, INDIA, NEPAL FebruaryDecember 09; KENYA JanuaryApril 10; ARGENTINA August 05January 06

MS Word Suite, Adobe Creative Suite (moderate), Wordpress CRM, Google Aps, Sales Force Admin, Spanish fluency, travel anywhere Social Innovation; Human-Centered Design; applied anthropology; Argentine tango; writing