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SIT VOIP LAB ANNEX A PRACTICAL EXERCISE INTRODUCTION TO PACKET VOICE TECHNOLOGY Complete the following exercise by correctly

y answering the following questions:

1. What are some of the benefits of VoIP? a. Bandwidth Saving / Operational cost - Routing phone calls over existing data networks b. Flexibility - VoIP can facilitate tasks and provide services that may be more difficult to implement using the PSTN. c. Integration with other services available over the Internet, including video conversation, message or data file exchange during the conversation, audio conferencing 2. What is a call agent? a. Performs call processing for IPT endpoints b. Controls the setup (call routing) and teardown of connections between endpoints in a VoIP network c. UCM d. UCME e. Voice Gateway f. Can use H.323, MGCP, SIP, or SCCP 3. What is a voice gateway and what role does it play in a VoIP network? a. Converts voice packets to analog or digital signals b. Provides interface between the IP network and dissimilar transport technologies (PSTN, ATM, Frame Relay) c. Performs Layer 3 routing of Voicepackets 4. The setup of connections between telephony endpoints utilizes what protocol? A1-PE1-1

SIT VOIP LAB ANNEX A PRACTICAL EXERCISE INTRODUCTION TO PACKET VOICE TECHNOLOGY a. H.323 Protocol 5. What is a gatekeeper and what role does it play in a VoIP network? a. Separate router used in H323 environments b. Address Translation: Translates H.323 IDs (gwy1@domain.com) and E.164 numbers (706-791-1234) to endpoint IP addresses c. Controls endpoint admission into the H.323 network

d. Call Admission Control (CAC) between sites using Registration Admission and Status (RAS) on IP endpoints e. Manages endpoint bandwidth requirements(QOS)

f. Resource Reservation Protocol (RSVP) between endpoints g. 6. Zone Management for all registered endpoints

VoIP signaling protocols function in which layer of the OSI model? a. Session Layer

7. The end-to-end voice stream between telephony endpoints takes place at which layer of the OSI model? a. Transport Layer 8. What is a CODEC? a. Waveform and compression algorithm used to convert and encode analog voice signals into compressed digital signals

9. CODECs are part of which protocol suite?

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SIT VOIP LAB ANNEX A PRACTICAL EXERCISE INTRODUCTION TO PACKET VOICE TECHNOLOGY a. Part of the H.323 protocol suite G.711, G.722, G.723, G.728, G.729 10. What is the primary protocol used to provide centralized management over a voice gateway in a VoIP network? a. MGCP 11. What are some IP telephony client protocols? a. Skinny, SIP, SCCP 12. What are some major differences centralized management and distributed management of VoIP networks? a. Centralized Management Single Point of Failure, Uses MGCP or Media Gateway Protocol / H.248, Call control traffic utilizes WAN. b. Distributed Management Mitigates failures with call manager deployed at each site, Uses H.323 or SIP, No call control signaling thru the IP WAN 13. Which CODEC is generally recommended for use as much as possible in a VoIP network? a. G.711 because it is uncompressed

14. What is the reason that Cisco recommends using a single CODEC across the WAN? a. DSP Resources ***This will not be on the test****

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SIT VOIP LAB ANNEX A PRACTICAL EXERCISE INTRODUCTION TO PACKET VOICE TECHNOLOGY 15. How much bandwidth will a G.711 and a G.729 codec utilize? a. G.711 64,000 Bits per Second b. G.729 8000 Bits per Second

16. Why does a Phone call across a L3 network utilize much more bandwidth than the codec? a. Because of the overhead. IPSEC , UTP 17. What are some ways that I can reduce the overall bandwidth of VoIP? a. CRTP 18. What are some issues that are intrinsic to IP networks? a. Reliability, Best effort delivery, Lack of security in WAN. 19. What are some factors that affect voice quality in VoIP networks? a. Jitter, Delay, Packet Loss, Latency 20. What is the G.114 recommendation for acceptable levels of delay in a VoIP network? a. 0 to 150 Milliseconds 21. What three things does QoS solve in a VoIP network? a. Overcomes inherent IP network issues b. Maintains acceptable level of service c. Prevents interference by other applications

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SIT VOIP LAB ANNEX A PRACTICAL EXERCISE INTRODUCTION TO PACKET VOICE TECHNOLOGY 22. At which layer of the OSI model do I first apply QoS? a. Layer 2 Datalink Layer 23. Which of the following are voice gateway interface types that are available on a voice enabled Cisco router? a. (FXS) Foreign Exchange Service and (FXO) Foreign Exchange Office, ENM, T1, E1 24. How many bearer channel DS0s are there in a CAS T1? PRI T1? a. CAS T1 = 24 b. PRI T1 = 23

25. What are the 3 methods to supply power to an IP phone? a. Inline Power POE b. Wall Outlet c. External Power Injector 26. What are the 2 types of POE? a. PRE IEEE 802.3af b. IEEE 802.3AF POE 27. What is the difference between voice VLAN and native VLAN? a. Voice VLAN uses tagged 802.1Q frames whereas native VLAN uses untagged frames.

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SIT VOIP LAB ANNEX A PRACTICAL EXERCISE INTRODUCTION TO PACKET VOICE TECHNOLOGY 28. Which type of router voice interface cards do analog subscriber terminals connect to? a. FXS 29. What would be the benefit from issuing the command Power inline Static on a Cisco Ethernet switch? a. Dedicated power for that particular port.

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