Join Carlos, Nev and Matt for their usual trawl through the big aviation stories of the week. In today's show we discuss passengers sending in the Bailiffs to get their EU261 compensation, we're looking at some new interiors for a couple of airlines and one passenger gets a well deserved fuel bill. We have some great feedback from Captain Nick regarding Matt's recent 'error', Andrew Wilson shares with us a great interview and Nev talks a very disappointing BA flight in his latest passenger experience segment. Get in touch with the show via podcast@planetalkinguk.com if you've got anything you'd like to share or you'd like to feature in the next Nev's Passenger Experience.