58 min listen
Customer Experience - vs - Coffee Quality
Customer Experience - vs - Coffee Quality
ratings:
Length:
6 minutes
Released:
Jun 20, 2019
Format:
Podcast episode
Description
Coffee is too cheap, and we all want customers to pay more for specialty coffee. How can we more effectively shift customers over to paying more, is it through higher quality or better experiences? Today we chat about why elevation of the customer experience is the ultimate leveraging tool for creating sustainable value and ultimately will be what determines whether people will consistently pay more.
Released:
Jun 20, 2019
Format:
Podcast episode
Titles in the series (100)
010 : How are Competitions Relevant ? w/ Jess Steffy : Barista Competitions / Coffee Shops / Employee Engagement / Professional growth: Are barista competitions relevant what I do on the bar every day? How does my business benefit from sending staff to compete? These questions are asked by almost everyone at one time or another when they consider a coffee competitions. Today Jess... by Keys To The Shop : Equipping Coffee Shop Leaders