33 min listen
Don't Just Do It! : Delegation, Burnout, facilitating skills development, mistakes coffee shop managers make, teaching and coaching for future return
Don't Just Do It! : Delegation, Burnout, facilitating skills development, mistakes coffee shop managers make, teaching and coaching for future return
ratings:
Length:
7 minutes
Released:
Jul 26, 2018
Format:
Podcast episode
Description
SHIFT BREAK #11 : When it comes to work that needs to get done in the shop the default for a manager can be to just do it ourselves. It's faster and at least we know the job will get done correctly. This, however, is a mistake and will ultimately lead to longterm negative consequences for both you and the employee to whom the task should have been delegated. In today's Shift Break I talk about the trap of just doing it yourself and why it is best to lean into the work of investing in delegation, training, and helping develop the skills of others.
Released:
Jul 26, 2018
Format:
Podcast episode
Titles in the series (100)
019 : 10 Reasons to Love the Customer : Lists of what baristas “Hate” abound. What do we love? Here’s a list of things that we should love about our customers.: What do you think of when you think of "The Customer"? All too often it brings to mind annoyance, challenges, irritation, and even anger. I recently read an old article that was being newly shared around social media that was the catalyst for... by Keys To The Shop : Equipping Coffee Shop Leaders