Bob Kupbens is the VP of B2C and seller experience at eBay.  He's has previously been responsible for E-Commerce at Target, Delta Airlines, and Apple.  We covered a variety of topics including the latest innovations at eBay, as well as if and how brands should use Marketplaces and eBay. Episode 124 of the Jason & Scot show was recorded on Monday, March 12, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. New beta feature, Google Transcription: Transcript Jason:  [0:25] Welcome to the Jason and Scott show this episode is being recorded it on Tuesday March 20th 2018 I'm your host Jason retailgeek Goldberg and as usual I'm here with your toes Scott Wingo. Scot:  [0:39] Hey Jason and welcome back Jason Jason and Scott show listeners we are still recording live here from shop talk show and sunny Las Vegas, ahayah top of the Venetian where we have a beautiful view of the mountains and work cited have a really special guest on the show Bob cuppins he is the VP of b2c and seller experience at eBay welcome to Showbox. Bob:  [0:58] Hey thanks guys for having me really appreciate it. Jason:  [1:00] Yeah that's what a consonants in your title. Bob:  [1:02] Yeah I'm trying to abbreviate it down I'm working on a really cool acronym so I'll get back to you on that one. Jason:  [1:06] Awesome maybe Wesner could suggest something in a week. Bob:  [1:08] Yeah I think absolutely I'm definitely open to suggestions always feedback is welcome. Jason:  [1:12] Call Sababa one of the ways we always start the show and it's going to be putting your phone in your case is just get a quick recap of how you came into the industry and what the what years were the Korean turkey. Bob:  [1:24] Well I feel like I've been in the industry for ever I started at Target to have back in the day and I was a part of the other lots of different piece of the business on the film inside. I mean i t e n e Commerce and so-so had a great experience at Target and and love retail from the from the start at work at Delta Airlines for a long time running brand. And digital and and then I've been I was at Apple for two and a half years on the on the online retail side. Jason:  [1:47] And there would you like a pot of manufacture. Bob:  [1:49] You've heard of Apple yeah I know it's it's a small company based in now in Cupertino they but they built a little that little building you might have you might have seen it from the highway. Exactly and then and I've been at eBay for the last stuff for the last year-and-a-half so I feel like I'm at this industry from a lot of different perspectives you know from manufacturer from retailer enough from the marketplace which is obviously marketplaces a very exciting place to be right now. Jason:  [2:13] Absolutely and can you tell us a little bit about what being responsible for the BBC seller experience adeeb and Tails. Bob:  [2:19] Yeah I mean our job is to make sellers successful on the platform so it's as simple as that so across our large business sellers great brands that we have on the platform, to you and all of our cohort of small and medium businesses on corner of the Cross across the country who have been in a growing businesses and been very successful all the way to our consumer Sellers and how to wean able consumer Cellular's to make sure that they've got the tools they need, you know when your consumer seller you want to put some on there, on the side on eBay and you want to sell and so how do we make sure that all that happens so my team also looks after a policy so all of our returns and and shipping, and so we're doing everything we can to try to allow a Subway to be successful and provide the right to ultimately the right by her experience on a sign. Scot:  [2:59] When when I hear things in Ch