27 min listen
Karen Church, Senior Manager of Product Analytics at Intercom
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Karen Church, Senior Manager of Product Analytics at Intercom
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
29 minutes
Released:
Jul 20, 2017
Format:
Podcast episode
Description
Karen Church joined Intercom from Yahoo in January 2016. Her mission: create and lead a cross-functional team of data analysts, data scientists and data engineers. In this conversation with Intercom editor Geoffrey Keating, she explains the metrics the matter most to her team, the importance of storytelling in her work, how to democratize data across a company, and much more.
Released:
Jul 20, 2017
Format:
Podcast episode
Titles in the series (100)
Ann Handley, Chief Content Marketing Officer at MarketingProfs by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom