Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast   Welcome to eBay for Business! On this week’s episode, we focus on shipping and packing for the holidays. As always, The Buzz covers topics of conversation in the Community and on social media. In the Main Story eBay Seller Joey Ruffalo helps us further explore best practices for shipping and packing. On Inside eBay Cindy Aknin from eBay’s Trust team tells us about return strategies for the holidays.  New eBay VP Sam Bright has an announcement about eBay’s Jargon Jar, and we’ll hear from Heather Bizzell, Director of Retail Channel Marketing at UPS on shipping and packing for the holiday season.  To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at podcast@ebay.com.   00:01 - Intro 02:22 - The Buzz 11:09 - The Main Story - Holiday Shipping & Packing w/ Joey Ruffalo 21:04 - Inside eBay - Returns with Cindy Aknin 29:44 - UPS - Interview with Heather Bizzell, Director of Retail Channel Marketing, UPS 38:45 - Special - Jargon Jar w/ Sam Bright 45:31 - Outro   Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements (ebay.com/announcements) eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Protection - ebay.com/sellerprotection ebay.com/sellingonebay eBay System Status - ebay.com/sts ebay.com/sban explore.ebay.com facebook.com/eBayForBusiness UPS - ups.com eBay Returns - ebay.com/returns Holiday Jargon Jar - ebayinc.com/holiday-jargon-jar What is with the zero feedback bidder epidemic? - https://community.ebay.com/t5/Selling/What-is-with-the-zero-feedback-bidder-epidemic/m-p/29348986#M1346634 Angry 3 day weekend customers - https://community.ebay.com/t5/Selling/Angry-3-day-weekend-customers-LoL/m-p/30413114#M1510137 Main Reasons eBay Businesses Fail? - https://community.ebay.com/t5/Selling/Main-Reasons-eBay-Businesses-Fail/m-p/30105973#M1464988 eBay Seller - Joey Ruffalo  ecom101 Podcast - https://podcasts.apple.com/podcast/id1470936529 #ebaypodcast