Solutions for Enterprise-Wide Procurement (SEWP) Overview

SEWP in a Nutshell
SEWP: Solutions for Enterprise-Wide Procurement
IDIQ Vehicle for purchase of IT Product Solutions Program is 18 years old Pilot for Government-Wide Acquisition Contract (GWAC) vehicles Version IV started in May 2007 - 38 Contract Holders Emphasis on Customer Service (Government and Industry) Extensive customer outreach and free training

SEWP Program Office

Post Contract Award Management
4 civil servants
- Program Manger - Deputy Program Manager - Financial Manager - Contract Specialist

Contractor staff of over 35 personnel Focus on customer support

One Business Day Turnaround

Program is driven by customer input, continuous improvement and

Often Happy; Never Satisfied
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SEWP Organizational Structure

Deputy Program Manager (CS)*

Financial Manager (CS)*

Program Manager (CS)*

Contract Specialist (CS)*

Customer Service

IT / Systems

Outreach/Business Support

Contract Holder Relations

Industry

*CS= Civil Servant

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SEWP Numbers
Utilized by 70 Federal Agencies, Federal Boards, etc.
Over 10,000 procurement and technical Government personnel 45% of users have attended a SEWP training

25,000 orders annually $73,000 Average Order Size $2.3 Billion / Year Small Business Usage
7.2% SDVOSB 42% Small Business
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SEWP Business Model

Vision:
SEWP is the premier customer-focused contract vehicle for Federal Government purchase of IT products

Philosophy
We do not care (quantity) We do care (quality) Competition for business; cooperation for program

SEWP Program Office is Contract Holder Neutral

No recommendations
Except: General recommendations for Groups Past Performance information

No preferential treatment - FIFO

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Customer Service
We feel we are The Best
Named King of the Contracts in 2009 Named the Gold Standard for Customer Service in Government in 2009

Why?
We listen We respond We act

Entire staff = Customer Service

Who Can Order

Any Federal Government Agency

Any Authorized Federal Contractor

Authorized for specific contracts / agencies
Current authorized list on-line

Only support service contractors with specific guidelines

Details on Ordering Information page

Orders not processed until letter received and accepted

No State / Local Government

SEWP Catalog
SEWP is Catalog by Request not Request by Catalog
RFQ tool available on-line No traditional searchable catalog Quotes are verified that items are on contract and properly priced

Dynamic catalog
Items added to contract based on customer requests Contract Holder requests to add products are reviewed and either approved or denied within 2 to 4 hours On-Line Contract Database of Record

What sets SEWP Apart

Program Office PM / CoTR involved in acquisition cycle

Customer Service
Tracking and Communication

Issue resolution
Low Price Small Business (21 of 38 Contract Holders) On-line Tool Set
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What sets SEWP Apart

Tools for Contract Holders Free On-site Training and robust outreach

New Product Availability

Scope oversight Speed: Everything is handled in one business day. Low fee plus cap

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Who Has Ordered

Top 10 Agencies
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Department of Veterans Affairs Department of Defense Department of Justice NASA Social Security Administration Department of Health and Human Services Department of Treasury Department of State Department of Commerce Department of the Interior
*Every Federal Agency has at least placed 1 order through SEWP*

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Manufacturers Role & Other Opportunities

CHRM (Contract Holder Relationship Manager) Role

C.H.R.M. (Pronounced Charm)- Al Marshall
Deputy C.H.R.M. George Nicol

Role/Responsibility
Liaison between SEWP Program Management Office (PMO) and Contract Holders / Industry Track CH Program Performance Industry Events
- Industry Forum - Sales Training - Manufacturer Training

Report and Tracking

- Contract Holder Only Page

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Products in Scope
IT Hardware: Computers / Networks / Accessories / etc. Software
Includes Software as a Service (SaaS)

Peripherals and Associated Equipment: Printers / Fax / Supplies Audio Visual / Conferencing Cloud Computing / Virtual Storage / Virtual Computing

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Services in Scope (No Limitation)

Maintenance / Warranty
Can be onsite if clearly maintenance functions

Site Planning Installation: Hardware / Cabling / Software / etc. Product Training

Must be directly related to a Product

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Services Limited in Scope

Labor Support Services (e.g. Operational Support)
Software Development Limits:
10% Rule Rule of thumb limited to 3 months unless justified

Options:
Group E non-competed 8(a) set-asides (limited in size) GSA Alliant, NIH CIO-SP or other support service contracts

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Never in Scope
Just because it has a chip, it is not always IT Medical Equipment Military Equipment Buildings Wheels / Engines / Propellers Fire Suppression (unless self-contained) Sensors: Smoke / Gunshot / etc. Office Furniture: Chairs / Desks / etc.
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Contract Holder Groups

4 Competed Groups
Group A: OEMs and Value Added Resellers (VARs) 9 Contract Holders Group B: SDVOSB Set-asides VARs 6 Contract Holders Group C: Small Business Set-asides VARs 12 Contract Holders Group D: Non-Set-aside VARs 15 Contract Holders

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Group A
Computer System OEMs and Value Added Resellers
Alliance IT* Dell Force 3 Four Points HP IBM PCMall / GMR Small/Minority-Owned SDVOSB 8(a)/Woman Owned

SGI
UNISYS
*Novated from James River Technical 20

Group B: SDVOSB Set-Aside

Service Disabled Veteran-Owned Small Business Value Added Resellers
Alvarez Associates FedStore Microtech LLC SDVOSB SDVOSB SDVOSB 8(a)

i3
Three Wire Thundercat

SDVOSB
SDVOSB SDVOSB

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Group C: Small Business Set-Aside

Value Added Resellers
Blue Tech CounterTrade Products FCN GC Micro Intelligent Decisions iGov immixGroup Merlin Red River Sword and Shield Technica TKC Integration
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Small / 8(a) / Woman-Owned / Hubzone Small / 8(a) / Woman-Owned Small / Woman-Owned Small / Woman-Owned Small / Minority-Owned Small Small Small / 8(a) / Veteran-Owned Small Small / Veteran-Owned Small / Veteran-Owned Small / 8(a) / Alaskan Native Co.

Group D: Full and Open

Value Added Resellers
Best Buy CDW-G CounterTrade Products DataLine Emtec GovConnection GTSI immixGroup Iron Bow Lanier/Ricoh (Printer OEM) PCMall / GMRI Presidio SoftChoice Unisys WWT
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(also Group C)

Small 8(a) / Woman-Owned

(also Group C)

Small

(also Group A)

(also Group A)

SEWP by the Numbers

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Competed Prime Contractors; 21 Small Businesses 7 SDVOSB, 6 8(a)s IT products (SEWP IV as of Nov. 10)

1,500,000+
3300+ 7
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Manufacturers (SEWP IV as of Nov.10)

Year Contracts (through April 2014)

Fair Opportunity
Fair Opportunity MUST BE provided within a Group
Opportunity may be provided across multiple Groups

Fair Opportunity Applies to any Multi-award Order

FAR 16.505(b) Process for Fair Opportunity (per FAR) is at COs Discretion

SEWP Web Tools Provide Assistance

Locate manufacturers on contract:
- SEWP Manufacturer Lookup Tool

Provide Fair Opportunity:

- SEWP RFQ tool is the only RECOMMENDED method

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SEWP Training & Outreach

On-site Training on Contracts, SEWP Program, and Tools
Provided 81 Trainings to 16 Agencies in FY 10 Training Video (More than 4500 viewers)

Attended 19 Conferences in FY 10 Annual Conference: San Diego, CA: April 12-14, 2011
Keynote by Dan Gordon (OMB)

Federal Acquisition Summit sponsored by SEWP (April 2011) GWAC Council Participation Strategically Aligned with OpenGroup, NCMA, AFCEA, ACT / IAC DC Regional Training
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5 Ways Industry Is Involved

Win a SEWP Prime Contract 8(a) Set-asides

Place Products Under Existing Contracts

Act as a sales agent Purchase from Existing Contracts

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Win a SEWP Prime Contract

SEWP IV contracts will end in April 2014 Although distant, get your ducks in a row early Work with SEWP IV Contract Holders Long, costly process Full & Open Competition Formal Source Evaluation Board (SEB) procedures Extensive requirements Strong competition No guarantees (winners and losers) Check NASA website for NASA Contract Opportunities NASA Acquisition Information Service (http://www.nasa.gov/about/business/index.html)
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Non-Competed 8(a) Set-Aside

Non-Competed 8(a) Set-aside Contracts Primarily product based services Complement Prime (competed) contracts Limited to $4 million per contract Current set-asides have been selected and/or awarded - No plans to add to the list in SEWP IV (until 2014)
Set-Aside selection based upon: Government recommendations Company capabilities as they relate to SEWP scope Geographic coverage

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Place Products Under Existing Contracts

Manufacturer of IT products / solutions Work with one or more Prime Vendors to request product addition - Business case is negotiated between Prime and manufacturer A Prime Vendor must first request acceptance of manufacturer - Check is made by SEWP to ensure products in scope After a manufacturer is accepted - any Prime may add products from the manufacturer - products added through Technology Refreshment process

Authorized reseller information may be provided by manufacturer only

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Act as a Sales Agent

Some Primes (OEMs) authorize resellers to be a sales agent for their SEWP contract
Agent DOES NOT have a SEWP contract Orders remain between Government agency and Prime Contract Holder Compensation agreement between Contract Holder and sales agent reseller -CLIN Cost must not increase -No fee can be charged

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Purchase from Existing Contracts

Authorized Support Service Contractors may Utilize SEWP Contracts as Part of Their Government Contract Authorization Letter from Support Service Contractors CO (Contracting Officer) -Authorization required on an individual support service contract basis Appropriate FAR 51 requirements must be met List of Authorized Support Service Contractors available on SEWP website

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Questions ???