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Advertising design.
Hierarchy of Effects Model Means-End Theory Visual and Verbal Imaging
Advertising appeals.
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FIGURE 7.1
Creative Brief
The objective. The target audience. The message theme The support. The constraints.
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Conative
Liking Preference Conviction Purchase
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Means-End Chain
Product Attributes
Executional Framework Leverage Point Consumer Benefits Personal Value
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FIGURE 7.2
Personal Values
Comfortable life Equality Excitement Freedom Fun, exciting life Happiness Inner peace Mature love Personal accomplishment
Pleasure Salvation Security Self-fulfillment Self-respect Sense of belonging Social acceptance Wisdom
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FIGURE 7.3
Means End Chain for Milk
Benefits Healthy
Personal Values
Self-respect Wisdom Healthy bones Comfortable life Wisdom Good taste Pleasure Happiness Enhanced Excitement sexual ability Fun Pleasure
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Advertising Appeals
Fear Humor Sex Music Rationality Emotions Scarcity
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Humor Appeal
Used in 30% of all advertisements. Excellent at capturing attention. Score high in recall tests. Should be related directly to customer benefit.
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Discussion Slide
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Music Appeals
Has intrusive value. Gains attention and increases the retention of visual information. Can increase persuasiveness of an advertisement. Design Questions: What role will music play? Will a familiar song be used or new song created? What emotional feeling should song solicit? How does the music fit with the message of the ad?
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Rational Appeals
Based on ELM and Hierarchy of Effects model. Print media is well-suited for rational appeals. Used by business-to-business advertisers. Well-suited for complex and high involvement products.
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Emotional Appeals
Based on three ideas:
Consumers ignore most ads. Rational ads go unnoticed. Emotional ads can capture attention.
Viewed by creatives as key to developing brand loyalty. Uses peripheral processing route. B-to-B advertisements using more emotional appeals. Works well when tied with other appeals.
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FIGURE 7.9
Emotions Used in Advertisements Trust Reliability Friendship Happiness Security Glamour/luxury Serenity Anger Protecting loved ones Romance Passion Family Bonds * with parents *with siblings * with children *with extended family members
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Emotional Appeal
This ad by iparty.com reminds viewers of the fickle nature of children.
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Scarcity Appeals
Based on limited supply. Based on limited time to purchase. Often tied with promotion tools such as contests, sweepstakes and coupons. Encourages customers to take action.
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