Beruflich Dokumente
Kultur Dokumente
Workshop objectives
By the end of this session you will be able to: Understand why questionnaires are used and when to use them Understand the process of constructing a questionnaire Acknowledge the key features of good question design
What is a questionnaire
A research tool for data collection Its function is measurement (Oppenheim, 1992) The term questionnaire used in different ways: often refers to self-administered and postal questionnaires (mail surveys) some authors also use the term to describe interview schedules (telephone or face-to-face)
Strengths
Can target large number of people Reach respondents in widely dispersed locations Can be relatively low cost in time and money Relatively easy to get information from people quickly Standardised questions Analysis can be straight-forward and responses pre-coded Low pressure for respondents Lack of interviewer bias (possibility of ghost interviewer effect)
Limitations
Low response rate and consequent bias and confidence in results Unsuitable for some people e.g. poor literacy, visually impaired, young children Question wording can have major effect on answers Misunderstandings cannot be corrected
Limitations
No opportunities to probe and develop answers No control over the context and order questions are answered No check on incomplete responses Seeks information only by asking, can we trust what people say? e.g. issues with over-reporting
Clear specification
Easy to process
Make group comparisons easy Useful for testing specific hypothesis
Create a questionnaire
work in groups of 3 or 4
Research Question Why do people recycle? Develop 10 hypotheses (take no more than 10 minutes) and state the independent and dependant variables, e.g.
Recycling behaviour (dep var) is affected by age (indep var) People with higher incomes (indep var) recycle more (dep var)
Using the hypotheses you have devised, write questions for a questionnaire. You should normally have more than one question for each hypothesis (20 minutes) Feedback (10 minutes)
Readings
Oppenheim, A.N. (1992) Questionnaire Design, Interviewing and Attitude Measurement. Pinter Publishers, London. Moser, C. and Kalton, G. (2001) Survey Methods in Social Investigation. Ashgate, Aldershot. Foddy, W. (1994) Constructing Questions for Interviews and Questionnaires. Cambridge University Press, Cambridge. De Vaus, D.A. (1990) Surveys in Social Research. Allen and Unwin, London. Hoinville, G and Jowell, R. (1982) Survey Research Practice. Heinemann, London. Fink, A. (Ed.)(1995) The Survey Kit. Sage, London. Fowler, Floyd J. (2002) Survey Research Methods. Sage, London
Other resources
Doing Political Research DVD (OU) ESRC offer courses in questionnaire design (and statistical analysis) through CASS (Courses in Applied Social Surveys). See: http://www.esrcsocietytoday.ac.uk/ESRCInfoCentre/rese arch/resources/CASS.aspx http://www.s3ri.soton.ac.uk/cass/programme.php The Open universitys OpenLearn survey research http://labspace.open.ac.uk/course/view.php?id=4197&to pic=all AACS (OU) run SPSS training courses