Beruflich Dokumente
Kultur Dokumente
CONFIDENTIAL
www.salientc2c.com
www.salientbpo.com
The Group
The Group has business interests in diverse areas, including pulp and paper, power transmission and distribution equipments and services, food processing, farm forestry, chemicals, energy, infrastructure, information technology (IT) and IT-enabled services. With an impressive global footprint, the Group operates in more than 10 countries with 20,000 employees of 20 nationalities
CONFIDENTIAL
www.salientc2c.com
www.salientbpo.com
Agri
Engineering
AVANTHA
Services
Niche Focus on Mortgage Banking ,Healthcare, Financial Services and Investment Research verticals
CONFIDENTIAL
www.salientbpo.com
Salient Overview
Part of Inception
$ 3 Billion Avantha Group Founded in 2005; Corporate Office in Gurgaon, INDIA India (New Delhi & Gurgaon) United States (Chicago, Pennsylvania, New York, Stockholm) Option Care/Walgreens, Allied Mortgage, and Fuller Capital Management, LLC Mortgage Banking , Title and Settlement Industry Financial Services, Finance and Accounting , Healthcare Services & TE M ISO 27001
Global Presence
CONFIDENTIAL
www.salientc2c.com
www.salientbpo.com
Investment Research
Health Care
Financial Services
Mortgage
Vertical Focus
End to End Loan processing Title and Settlement Processing Services Post Closing Audit Clear 2 Close TM
Horizontal Focus
CONFIDENTIAL
www.salientc2c.com
www.salientbpo.com
Fraction of client in-house cost 40-60% cost saving at same productivity Client can focus on core operations
Quality
Consultative Approach Detailed Process Flow Design Adherence to Quality Standards Disciplined Project Management
Cost Effective
Global Coverage
Value Creation
Provide customized solutions based on clients need. Offer Flexible Engagement structures Both onsite and offshore delivery models India, US & Europe Presence 24 X 7 coverage gives time zone benefit Global Compliance & Data Security Standards
Customized
Salient enables Value Creation to its client by providing Cost Savings coupled with better Quality and Customized Knowledge Solutions
CONFIDENTIAL
www.salientc2c.com
www.salientbpo.com
m m
Process redesign and optimization is the core of every facet of a client engagement
CONFIDENTIAL
www.salientc2c.com
www.salientbpo.com
Healthcare Services
Document Management Release Of information Electronic Archiving Document Collections Special Projects End to End Revenue Cycle Management New account set up Pre-certification services Pre-billing scrub corrections Eligibility services Medical Billing Accounts Receivable & Denial Management Payment Posting Claims Processing and Adjudication
Mortgage Services
KPO
TEM
New Account Set-up Data Entry of Invoices Validation of CSR and Invoices
Invoice Management Order Management Circuit Inventory Update Dispute Management Customer Service Updating Disconnected notices Audit & Update GL code
CONFIDENTIAL
www.salientc2c.com
www.salientbpo.com
Data Security
Complete Data Security Complete Data Privacy Secured Client Data Confidentiality of Clients Data
CONFIDENTIAL
www.salientc2c.com
www.salientbpo.com
10
Mortgage Banking Salient offers end-to-end solutions for all your Mortgage needs. Our Services Receive and review documents Data entry for Loan Application Financial Review Run AUS Order Appraisal, Title and Review Order VOE, VOD, VOM, VOR, etc. Collect borrower documents Prepare documents for submission Review and clear conditions Order payoffs, flood cert, etc. Obtain clear to close or final approval Post Closing Audit
CONFIDENTIAL
www.salientc2c.com
www.salientbpo.com
11
Clear 2 Close
Features Online Status Tracking of Loan 24X7 Centralized and standardized services Reduced processing costs
Private Labeling
Stringent Quality Controls built in the process
CONFIDENTIAL
www.salientc2c.com
www.salientbpo.com
12
E Processing Our processing solutions provide you processing control through a range of options to submit your loans, and keep track of documents Online Loan Submission: Submit your loan file directly through our web-based electronic processing system Submit Loan by e-mail Submit Loan by Fax
CONFIDENTIAL
www.salientc2c.com
www.salientbpo.com
13
This facility allows you secure real-time control on your loan, anywhere, anytime
Through our unique web-based system, you can: Track your loans 24X7 @ SalientC2C.com
CONFIDENTIAL
www.salientc2c.com
www.salientbpo.com
14
Private Labeling
You can private label the C2C platform to your net branches and brokers.
CONFIDENTIAL
www.salientc2c.com
www.salientbpo.com
15
Case Study
The mandate was to evaluate the existing processes at the clients (U.S.) site and identify the processes to be transitioned to Salient Detailed solution identification methodology was followed to identify the processes and extensive fit for outsourcing score cards were prepared Processes that were in the highest score buckets were selected and through onsite process mapping methodologies at client site, the detailed flow charts and desk top downloads were prepared Adaptations required to bring the processes offshore were identified and the adopted process flow was put down. The transition team was trained & a detailed SOP was prepared. The SOPs were approved and signed off by the Client Gap Analysis
Challenge
Solution
The Result
Reduced costs significantly Enhanced performance, quality and productivity Provided 24x7 capabilities. Improved TAT Enhanced their competitive position by reinvesting the saved capital for strategic purposes Extended the organization strategically enabling it to pursue aggressive growth targets through improved capacity management Allowed them to focus on core competencies Centralized Operations Controls Mechanism in place Paperless Environment www.salientc2c.com
CONFIDENTIAL
www.salientbpo.com
16
Thank You
Salient Business Solutions Limited Vipul Orchid Plaza, 1st Floor, Sun City, Sector 54, Gurgaon, Haryana 122001, India Phone : 91-124-4343434 Fax : 91-124-4343409 Website : www.salientbpo.com Email : info@salientbpo.com
www.salientc2c.com
CONFIDENTIAL
www.salientbpo.com