Competency mapping

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SUBMITTED BY: TO: ARSHPREET KAUR DR. SHAVETA GUPTA MBA IV(A) (Assistant Professor)

SUBMITTED

Introduction to competency mapping

Competency mapping is the process of identification of the competencies required to perform successfully a given job or role or a set of tasks at a given point of time. It focuses on:

Emotional intelligence Strengths of individuals

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CLASSIFICATION OF COMPETENCIES
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Competencies can broadly be classified into two categories :

Basic Competencies Professional Competencies

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Competency mapping process it is designed to consistently measure and assess individual and group performance as it relates to the expectations of the organization and its customers. Two sets: organization workflow Individual capabilities
Process of competency mapping LAYING DOWN OF OBJECTIVES PREPARATION OF THE QUESTIONNAIRE COLLECTION OF RESPONSES 8/1/12

AREAS OF IMPLEMENTATION
Recruitment and selection Training and Development Career and succession planning Rewards and Recognition Performance Management System

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COMPETENCY MAPPING AMONG MANAGEMENT EMPLOYEES

Matching the right people to the right jobs thus making for a happier and more productive workforce.
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TYPES OF ORGANIZATIONAL COMPETENCIES

Generic Competencies Managerial Competencies Functional/Technical Competencies

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ADVANTAGES OF COMPETENCY MAPPING

FOR THE COMPANY FOR MANAGERS FOR EMPLOYEES

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REVIEW OF LITERATURE REVIEW OF LITERATURE

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Boyatzis (1982) conducted a research in this area and examines that competent employees are the greatest assets of any organisation, talent management; employees engagement and employee retention have become the key concerns of HRD professionals Brown (1999) conducted a research in this area and analyse that building a sales culture means getting the whole organisation marching in profitable formation and competency assessments can help in the alignment of staff experience, skills and talents Column (2007) conducted a research in this area and examines that organisation should identify from within and create a special pool of people based on the competencies for handling new and emerging

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Need, scope and objectives of the study

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NEED OF THE STUDY Awareness Knowledge about will of employees Skill level Training need

SCOPE OF THE STUDY Evalueserve organization OBJECTIVES OF THE STUDY 1. To ascertain the need to conduct competency mapping in organisation. 2. To identify the most crucial competencies required. 3. To know the competencies acquired by employees during their work tenure. 8/1/12

RESEARCH METHODOLOGY

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RESEARCH DESIGN The research design for the current research was Descriptive.

TOOLS OF Various Statistical Tools ANALYSIS like Tables, Pie Charts were used.

Research methodology
SAMPLING DESIGN Theoretical universe Accessible universe Target Population Sample Size: 100 Sampling Convenience Techniques :sampling
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DATA SOURCES Secondary Journals, web sites sources Primary sources Surveys through questionnaire.

DATA ANALYSIS AND INTERPRETATION

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1. Most crucial competencies required for effective performance of tasks

Factors

Summated Score 325 245 213 309 297 472

Rank 5 2 1 4 3 6

Customer orientation

Communication Skills Job Knowledge Confidence Decision Making Skills Time Management

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2) Association between Work Experience and Competencies Required for Excellence of Performance
Particulars Yes No Total Response 94 6 100

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3.Opinion what are the Competencies that you have acquired during your work tenure Particulars Response
Team Work Leadership Traits Planning And Organising Networking Ability Technical Skills Achievement Orientation Analytical Skills Computer Skills Negotiation Skills Total 8 5 35 7 7 15 11 6 6 100

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4. Competency Mapping of the Employees has Become One of the Core Concerns for the Survival of Organisation
Particulars Yes No Total Response 74 26 100

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5) Rating of the different factors where competency mapping can be implemented

Factors Recruitment and selection Career and succession Training and development Rewards and recognition Performance management Summated Score 154 147 104 115 172 Ranks 4 3 1 2 5

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6. Competency Mapping provides the Better base for Excellence of Employees Performance in Organisation
PARTRICULARS GREAT EXTENT SOME EXTENT NOT AT ALL Total RESPONSE 40 35 25 100

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7. Benefits of Competency Mapping for Organisation

Particulars Response 16 29 15 10 30 100

Better Employee Retention Achievement of Business Results Accurate Recruitment and Selection Process Fair Appraisal System Effective Training and Development Plans Total

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8. Benefits of competency Mapping for Employees

PARTICULARS Enhancement of Competencies Excellence in Performance Job Satisfaction Individual Development Plans Total RESPONSE 30 20 35 15 100

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9. Contribution of Competency for Improvement in Performance

PARTICULARS Outstanding Excellent Very good Good Average Total RESPONSE 3 18 38 30 11 100

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10. Satisfaction with Competency Mapping System Adapted by the Organisation

Particulars Strongly Satisfied Satisfied Dissatisfied Total Response 35 40 25 100

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11. Agreements level in the following table

Statements Competency mapping acts as a tool to help an employee and organisation assets and develop its competencies Competency mapping creates an environment which inspires employees to improve their performance 154 Weighted Score

190

Competency mapping looks for ways to achieve greater results to enhance employees excellence

228

Competency mapping promotes on going learning of employees Competency mapping acts as an inner tool for motivating and directing employees to Achieve desired results. Competency mapping assigns and communicates roles and accountabilities to maximise performance

254

286

148

Competencies identification acts as a major strengths for excellence of employees in organisation

185

Competency mapping leads to understanding the working and culture of organisation

220

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FINDINGS OF THE STUDY

94% of the employees think that there is association between work experience and competencies required for excellence of performance.

Competency mapping provides the better base to great extent for excellence

Competency mapping provides benefits like training and development, achievement of business results, job satisfaction.

Competency mapping provides excellent contribution for improvement of tasks in the organisation.

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recommendations

Adequate space. Respond to competency mapping

Emphasis more on 'outputs of the employees.

Training and development sessions should be held.

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QUERIES

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