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Extended Marketing Mix Elements

Product Price Place Promotion People Procedures Physical Evidence


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Cadbury Product Segmentation in the market: Demographic


Segmentation according to age Gender Income Generation

Geographic

Social classes and interests Where the consumer is located

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Behavioural terms
Occasion Readiness to buy a product Benefits Attitude Targeting Physiological Psychological Social Economic

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Extra product specifications: Product range Products made according to consumer preferences Product size Product and service attributes

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Where are the consumers located Where are the retailers located Placement of the product on the shelf Distribution channels
Short distribution channels Long distribution channels

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Promotion has 4 aspects linked to it:


1. Personal Selling Sales person to retailer Field sales force 2. Sales Promotion Free samples 2 for 1 Deals Discount coupons Bonus/ extra products Competitions 3. Public relations Free form of advertising

(The Drum, 2010)

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4. Advertising TV Radio Billboards/ Outdoor In-store ads Magazines Internet

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Objective of promotion:
Gain more market shares Increase sales Increase household use and frequency of purchase Create greater product awareness Increase buying weight buying more at each purchase (Cadbury class video, 2012)

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A products price is affected by:

Internal Costs Production costs Marketing Mix Costs Objectives


External costs Competitor prices Political forces Economical influences
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When setting the price it is also important to keep in mind the amount of benefits the client will get:
Tangible Intangible Customer service Type of product

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Employees Management Culture/ Organisation chart Customer service

Staff training
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Computer software Distributing and ordering procedures Uniform systems Quality management Employee relations

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Physical layout Factory layout Facilities Hygiene and clean environment Website layout

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(Cadbury Website)

Cadbury class notes Cadbury class video (EDEXCEL. 2011). Business Study Guide (p523-524). United Kingdom. Pearson Company Image slide 6 retrieved from http://www.scatterpig.com/category/typography/ Accessed on 5 Aug 2012 Image slide 13 retrieved from http://www.choconet1.com/chocolate-computer.html Accessed on 5 Aug 2012 IP 2010. (2012) Cadbury Chocolate. Retrieved from https://www.google.co.nz/search?um=1&hl=en&biw=1350&bih=889&tbm=isch&q=cadbury+chocolate+ad&r evid=1095068250&sa=X&ei=xw8bUMqaE-iViAf_oYCICQ&ved=0CGgQgxY . Accessed on 5 Aug 2012

Kates in Melbourne. (2010). Scurrrred. Retrieved from


http://katesinmelbourne.blogspot.co.nz/2010/02/scurrrred.html . Accessed on 5 Aug 2012 Otago Dialy Times. (2009). Cadburys chocolate secrets revealed. Retrieved from http://www.odt.co.nz/your-town/dunedin/54738/cadbury039s-chocolate-secrets-revealed . Accessed on 5 Aug 2012 The Drum. (2010) Kraft agrees 11.5b takeover deal with Cadbury's board. Retrieved from http://www.thedrum.co.uk/news/2010/01/19/kraft-agrees-pound115b-takeover-deal-cadburys-board . Accessed on 5 Aug 2012 The Times 100. (2010). Engaging stakeholders in a business. Retrieved from http://www.google.co.nz/url?sa=t&rct=j&q=cadbury+on+their+employees&source=web&cd=5&ved=0CGMQ FjAE&url=http%3A%2F%2Fwww.thetimes100.co.uk%2Fdownloads%2Fcadbury%2Fcadbury_10_4.doc&ei=Nf8eU I35EfGviQf51oDIDg&usg=AFQjCNF5HyQj-T8Gy6r-xk46lP7lgQpd6g . Accessed on 6 Aug 2012 Tim Nudd. Add weekly. (2008). Stay away from the giant chocolate billboard. Retrieved from
http://www.adweek.com/adfreak/stay-away-giant-chocolate-billboard-18909 . Accessed on 6 Aug 2012

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