HTC PERFORMANCE MEASUREMENT OF SUPPLIERS

INTRODUCTION
1997 Founded 2000 First product 2008-2009 Expansion 2010/03Competition with Apple

2010/06Corporation with china

1H 2009 HTC Key Products

Touch Cruise 09 Diamond 2
Touch Pro 2

HTC Snap

HTC Magic

REASONS OF SUCCESS
Point-of-sale

Development in system

Multi-cooperation

SUPPLIER MANAGEMNT
There are four teams of supplier management.

1. Sourcing Team
2. Component Team

3. R & D Team
4. Quality Assurance Team

DIVISION OF SUPPLIER MANAGEMENT

1. Division of supplier management in two areas 2. Supplier Selection

3. Supplier Monitoring

1. SUPPLIER SELECTION
1) Identification of potential supplier 2) Conduct supplier Audit 3) Provide product sample 4) Develop contract agreement

2. SUPPLIER MONITORING
1) Continuous monitoring of supplier performance 2) Suppliers visits monthly or every other month 3) Scorecard systems for regular evaluation 4) Convey forecast

5) Control inventory cost

6) Allocation of orders

TYPES OF SUPPLIERS
HTC had two type of suppliers Strategic Supplier

Routine Component Supplier

PROBLEM SOLVING

Close Communication
Solve problem regarding process, component or delivery Resolve issue within 24hrs

Corrective action response

PRODUCT ROADMAP FORECAST

Demand Forecast Long Term Relation

Good Communication With Supplier

Scorecard System Low Inventory Level

ALLOCATION OF ORDERS