Beruflich Dokumente
Kultur Dokumente
Hi! Did you see the game last night? Im done-its your turn to speak. No, but i did go to see the movie at Trinoma. Your turn am done. Thanks the game was really great. James Yap was really good. He must have made... Do you mind? Id like to say something. Oh! You want to talk about the movie some more sure go ahead.
Nonverbal Communication
If you saw a girl sitting alone looking out on a lake could you assume she was...
Bored? Resting? Thoughtful?
Dreamy?
Lonely?
Artifactual Communication
It includes the use of personal adornments such as clothing, jewelry, makeup, hairstyles, and beards. People are apt to make inferences about us based on the way we dress.
The way a person appears (clothes, hair, articles worn or carried) or the display of the human body and its apparel is sometimes referred to as object language.
Personal Appearance
Appearance
Can you make any judgements about a person from his appearance?
Overalls or jeans, lunchbox, metal hat Rubber soled athletic shoes, white socks, white shorts, and short sleeved shirt Frosted hair, colored nails, dark eyeshadows, mini skirt
Kinesics
POSTURE
GESTURE
FACIAL EXPRESSIONS
Gestures
If someone draws a finger across his throat, it may mean: 1. Time is up, in a TV or radio station 2. Im going to cut his throat! 3. The scar ran across her neck. 4. Any of the above.
Posture
Facial Expressions
Eye Contact
Shows sincerity Creates bond/rapport Enables feedback
Reasons
Haptics/Tactile
Touch What feelings and messages may these convey? 1. A pat on someones shoulder a. After a good presentation in class b. In times of distress c. In a heated argument d. When nominating a person for a position
Chronemics
Noting time in communication situation Looking ones watch or at the clock. a. You arrived very late for class. b. You are very early for the program. c. You are waiting for the New Year to come in. d. The speakers talk is very long. e. The teacher is going overtime and you have an examination in the next period.
Proxemic cues, including the treatment of space and territory influence interaction and help define the communication experience.
Give me some room to operate! I need space. Keep out! These seats are reserved.
Paralanguage/Voice
Should have proper volume. Should be clear and understandable. Should be expressive.
Clarity
One group of English-speaking Japanese who moved to the United States as employees of Toyota had to enroll in a special course to learn that Jeat yet? means Did you eat yet? and that Cannehepya? means__ .Their English classes in Japan had failed to prepare them for Waddayathink?, Watchadoin? and Dunno.
Spelled as...
Didee? Duzzy? Wuzzy? Izzy? Woody? Wooden chew? Shudn nai? Didn nee? Has a nee? Duzza nit?
Expressiveness
Pitch- the highness or lowness of a sound. Intonation-use of changing pitch to convey meaning.
I believe in love.
Sincerity Sarcasm Humor Puzzlement
Start softly and make your voice grow louder as you near the end of the sentence
Edwin Arlington Robinsons character Richard Cory had everything that a man could want good looks, lots of money, popularity. But went home one night and put a bullet through his head.
OUR friends are in the living room (not their friends) Our FRIENDS are in the living room. (not our enemies) Our friends ARE in the living room. (eventhough you do not think so) Our friends are in THE living room. (the one you and I agree is a special place) Our friends are in the LIVING ROOM (not in the bedrrom etc.)
Rate of Speaking
Speak slowly and use pauses. Avoid verbal fillers such as uh, er, and um