Presented by

Nishant Gupta
PGDM 1st x3 01/15/09
01/15/09
CONTENTS OF THE
TOPIC
ØMeaning of retail.

ØTypes of retail.
ØRetail format in
India.
ØRetail revolution.
ØBenefits of retail.
ØEra of retail.
ØUse of IT in retail.

01/15/09
RETAI
L
Retail is concept of providing
solution
to consumer problem. In
simple
words we can say that
retailing is
consumer oriented process

01/15/09
 Types
of
retail

Organized retail Unorganized retail

01/15/09
RETAIL FORMATS IN
INDIA
ØMALLS
ØDEPARTMENT STORE
ØSPECIALITY STORE
ØDISCOUNT STORE
ØMBO’S
ØHYPERMARTS/SUPERMA
RT
ØCONVENIENCE STORE

01/15/09
 RETAIL
RetailingREVOLUTION
start from our neighborhood with the name of
kirana store.
Government introduce khadi and village industries
commission of retail
Chain for promotion of rural retail.
In starting some textile companies start their retail chain
name as follow:-
BOMBAY DYEING
RAYMOND’S
S KUMAR’S
GRASIM
Later some other industries or companies also come in reta
chain
Titan
01/15/09
 BENEFIT
S
ØSupermarket trying to provide customer with 3 V’s as
follow
Value
Variety
Volume
ØIn modern retail try to provide better and fast service to
the customer
ØIn modern retail try to fulfill all of their needs under one
roof.
ØThere is also a facility of entertainment such as music
ØRetail chain such as subhiksha, bigbazar claim that they
provide 01/15/09
ERA OF RETAIL
1950 –population is careful about expenditure and
debt. launch of
the self service supermarket format in the uk; very
few national
1960 – First motorways built making it more
retail chains.
economical to distribute goods over longer
distances. Retailers become large enough to deal
with manufactures directly rather than buying
through whole sellers; The fashion and leisure
industry develops.
01/15/09
 1970 – Youth market continues to develop and
retailers develop
segmentation strategies – scanning technology first
introduced
to stores.
1980 – superstores replace smaller supermarkets as
the leading
retail format trig goring a race b/w to find best
cities. Growth of fast food sector; pizzas , burgers.
Etc….
1990 – large chains such as Tesco & ASDA achieve nat
coverage longer opening time 24 hour opening in som
supermarkets become leading petrol retailers.Internat
of retailers with entering of America local mart etc.

2000 – Smart cards , e business and new ways of

paying adopted
e-commerce becomes more sophisticated: e-tailer
developing their own internet sites. 01/15/09
uSE OF IT IN
RETAIL
ØDECISION SUPPORT SYSTEM
ØTRANSACTION PROCESS
SYSTEM
ØTALLY
ØBASIC RETAIL SOFTWARE

01/15/09
Invest opportunities in Ind

SIZE
India is one of the 10 largest retail markets in the
world
Retail sales were US$262 billion in 2006,
constituting over 30
percent; of India’s GDP
“Organized Retail” constitutes only 4.6% of
total retail
sales - about US$12 billion p.a. Has been growing
at over 40
percent; p.a. in the last 2 years
01/15/09
Retail chains such as Pantaloon, Trent and RPG Retail
have been
growing rapidly; while Reliance, Bharti and Aditya
Birla Group
have announced investments of over US$9 billion in
the sector
Dairy Farm, Metro, Shopritem, Wal-Mart and Marks &
Spencer
are some of the major international retail chains that
are already

01/15/09
 India vs
world
Indian retail is fragmented with over 12 million
outlets operating
in the country. This is in comparison to 0.9 million
outlets in USA,
catering to more than 13 times of the total retail
market size as

01/15/09