Mahesh Surve Roll no : 102 MIM -2010-13

CASE STUDY KNOWLEDGE MANAGEMENT IN ACADEMIA

IIT Delhi

KM - IIT Delhi
KM principles have been put to practice in the area of research and

classroom teaching in the Indian Institute of Technology, Delhi.

Officially established as College of Engineering in 1961. IIT Delhi comprises of 13 engineering departments and 11 research centres. As of August, 2006, IIT Delhi has 421 faculties and 4931 students. This constitutes 45%

undergraduates, 34% postgraduates, 19% Ph.D. and 2% M.B.A students.

IIT Delhi has 240 patents and on an average files 20-25 patents annually. Research as well as quality higher education are equally important for I.I.T. Delhi.

Study is to develop a knowledge management model for institutes of higher

education.

Academia generates a lot of knowledge during teaching and research which needs to be managed.

Approach
Proposed Knowledge Management model is student centric and caters to

these needs of institutes of higher education. It explores the constituents of

transferable knowledge in academia and psychological mindset of the students and faculty. Conducted a student survey and focused group discussion with faculties to

access the knowledge requirements of the academia.

Special incentive models have been built into the system for its acceptance and sustainability. Further, untapped knowledge repositories and pathways have been identified and incorporated.

Developed a Knowledge management infrastructure based on the

proposed model and implemented it on a pilot basis using web 2.0 technologies for increased level of collaboration and ease of use.

The Methodology WHAT The Methodology - HOW

Analyse structure of Academia

Analyze knowledge resources

Source of Knowledge Users of Knowledge

Information/Knowledge Flowcharts

Existent
Potential

Feasibility study of which potential knowledge pathways can be implemented

Structure of organization
IIT-Delhi
Professors Assistant Professors Associate Professors

PHDs

Research Assistants
M.Tech

B.Tech

Knowledge Resources & Pathways

Research and Development Projects

Knowledge acquired during research projects.

Tacit Knowledge Knowledge hidden inside the minds of Professors and Students Course Knowledge Knowledge generated during courses. Lab capability and Processes Knowledge embedded in lab processes and experiments.

The Methodology Analysis put to practice

First KM Blueprint
Centralized Project Database: Our objective is to create a searchable database of project done inside IIT Delhi which might contain but is not limited to such details. Knowledge base Creation: Creation of a platform where students, professors and research scholars can share their knowledge and create a repository of valuable and meaningful knowledge. Interest Group Creation: Creation of interest academic driven interest groups to bring like
minded students and professors close.

Our Approach
We have created a diverse team of 15 students from different department
The KM Team They are entrusted with these responsibilities
To propagate the awareness of Knowledge management.

Among Student community

Among Professor Community

Awareness Desire Knowledge Ability Reinforcement

To inculcate the desire for THE CHANGE.

ADKAR model

To impart knowledge of how bring the change with upcoming KM initiative

We have created a 10 member team of web experts

To develop the Proposed model To ensure maintenance and continuity of the developed application.

Incentive initiatives
Project Ratings by community (like IMDB) Techno Champions (For Technopedia) Due recognition to expertise KM Credits Model

Questionnaire How The Basic KM Roadmap

Project Database
What is project knowledge to you? What are the different tangible objects (like device list-function, algorithmfunction etc) in which knowledge is stored in a project and consequently can be shared? What do you consider as transferable knowledge? Which of these objects are transferable, per say useful for transfer?

Course Management
Why moodle and LMS not working??? Specific features to be added to courses of your department (these would depend on what kind of content would generate interest in) e.g. assembly line processes video scrollbar for the mechanical deptt., Key points on lab knowledge to be uploaded (specific to the professors area) would eventually be a part of the knowledge base

Basic Blueprint
1. Project Database Our objective is to create a searchable database of project done inside IIT Delhi which might contain but is not limited to such details. Project Title Abstract/Write-up Department Field Supervisor Type -> Mini P, BTP, SURA etc Goals Achieved Technology / methodology employed. (For Knowledge Transfer, KT) Link to library section from where soft/hard copy of report could be issued/found. Other Department Specific Data

The Roadmap - Technopedia

2. Technopedia
As things grow, so does the information. We could promote students to come forward and put their tacit knowledge in a form which could easily be transferred to later batches, so that they do new and different things, instead doing the same old things every time. Introductory material for difficult courses. Tutorials on using Lab equipments. Tutorials on working with different hardware during projects Getting started with different simulation and designing environment.

Implementation
Web Experts from 2nd and 3rd year are assigned projects to implement the
Basic KM Blueprint
Design of project Database system Design of Technopedia

Design of Social Networking for Interest Groups and Projects