complaints, ownership structure, interconnect Regulatory guidelines, 5 agreement, etc.

) reporting requirements, 9 Taxation, Import competition policy, licencing, prohibition laws, Dispute Mediation technical standards fiscal incentives, etc. regulation, etc. ware (satellite tranceivers, antennas & modems, owers, BS antennas, tching Equipment, etc.)

End Users (Corporate, SMEs,

Individuals)

s/applications deployment

QoS & other Information

Operators (fixed & mobile

telephony, Internet/VSAT services, VAS, etc

Voice & Data Services

Sims, handsets, Voice [VOIP], etc Data Services etc

ds (capital, loans, etc)

10 Complaints Distributors (handsets, retailing, cybercafes, phone lines, recharge cards, etc.)

gal services, business sory services, audit, etc)

Handsets, Data Transfer Modems, etc

Data & Voice Services, etc phone lines, hand sets, recharge cards, etc.

stom Application Packages Equipment repairs and maintenance

TRANSFORMERS

2004 Major Licences

Nigerain Telecommunications Industry Communication Service Delivery Goods, Services & Information Head, CP&R, NCC 4/29/2004

MPCS Service: 1 entrant PNL Service: 1 entrant

INDUSTRY NAME: INDUSTRY DESC: VALUE MAP TYPE:

SUBSTITUTES

SPONSOR: DATE PREPARED:

External Influences

Suppliers Equipment suppliers Software Developer s Investors/ Financiers Profession al Services Other services

FGN

NCC

Customers

End Users

Operators

Distributors

New Entrants

Substitute Products

External Influences
Federal Government of Nigeria Federal Ministry of Communications Technology Nigerian Communications Commission Tax Policies Fiscal Incentives Regulatory Guidelines Reporting Requirements Technical Standards

Suppliers

Hardware, Switching Equipment equipment Suppliers Software Software development and Developers deployment Investors/ financiers Professional Funds and finances Services Legal and Regulatory Other advisory services Services Equipment maintenance

Complaints

Customers
Distributors End Users

Operators
Quality of Service Voice and Data Services Competition New Entrants to the Market New Licensees

New Entrants and Substitutes

External Influences
Federal Government of Nigeria Federal Ministry of Communications Technology Nigerian Communications Commission Tax Policies Fiscal Incentives Regulatory Guidelines Reporting Requirements Technical Standards

Suppliers

Hardware, Switching Equipment equipment Suppliers Software Software development and Developers deployment Investors/ financiers Professional Funds and finances Services Legal and Regulatory Other advisory services Services Equipment maintenance

Complaints

Customers
Distributors End Users

Operators
Quality of Service Voice and Data Services Competition New Entrants to the Market New Licensees

New Entrants and Substitutes