Introduction to OB

Definition of OB Management Functions Management Roles Management Skills Effective vs. Successful Managerial Activities Contributing Disciplines to the OB field Challenges and Opportunities for OB Why Study OB Shortcomings of OB Approaches to OB
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Where Managers Work

Organizational Behavior

What Managers Do

Managerial Activities
Make decisions Allocate resources Direct activities of others to attain goals

Management Functions

Planning Management Functions

Organizing

Controlling

Leading

Management Functions (contd)

Management Functions (contd)

Management Functions (contd)

Management Functions (contd)

Mintzbergs Managerial Roles

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Mintzbergs Managerial Roles (contd)

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Mintzbergs Managerial Roles (contd)

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Management Skills

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Effective Versus Successful Managerial Activities (Luthans)

1. Traditional management
Decision making, planning, and controlling

2. Communications
Exchanging routine information and processing paperwork

3. Human resource management

Motivating, disciplining, managing conflict, staffing, and training

4. Networking
Socializing, politicking, and interacting with others
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Allocation of Activities by Time

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Why Study OB
Helps in understanding himself and others better (perception, attitude, communication and conflict) Getting things done through others better (effective management) Maintaining cordial industrial relations (most IR issues boil down to managerial indifference) Sharpening the motivational skills of managers for higher productivity and better results

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Shortcomings of OB
Field of OB is only descriptive and not prescriptive Knowledge of OB is perceived as a fad. Physical removal of barriers (open offices, shared canteen, common uniform) has not abolished mental barriers between the manager and the managed. Managers expect quick fix solutions from behavioral programs which address only the symptoms and not the actual problem.

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Contributing Disciplines to the OB Field

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Contributing Disciplines to the OB Field (contd)

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Contributing Disciplines to the OB Field (contd)

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Contributing Disciplines to the OB Field (contd)

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Contributing Disciplines to the OB Field (contd)

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Challenges and Opportunity for OB

Responding to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service

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Challenges and Opportunity for OB (contd)

Improving People Skills Empowering People Coping with Temporariness Stimulating Innovation and Change Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior

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Basic OB Model, Stage I

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The Dependent Variables (contd)

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The Dependent Variables (contd)

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The Dependent Variables (contd)

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The Dependent Variables (contd)

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The Independent Variables

Independent Variables

Individual-Level Variables

Group-Level Variables

Organization System-Level Variables

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