TRAINING AND DEVELOPEMENT

It is a learning process that involves the acquisition of knowledge, sharpening of skills, concepts, rules, or changing of attitudes and behaviors to enhance the performance of employees.

Training is one of managements most important strategies for reaching organizational goals. when used to produce upgrade organizational skills needed to overcome gaps in performance, training can bring back savings to an organization that are many times more valuable than the cost of training itself.

A research design is an arrangement of conditions for collection and analysis of data in a manner that aims to combine relevance to the research purpose with economy in procedure. It constitutes the blueprint for collection, measurement and analysis of data. The research design for our research is convenience sampling.

Data Collection:
For my research study the data has been collected by the primary data collection and secondary data

Sampling Plan
Sampling is an effective step in the collection of primary data and has a great influence on the quality of results. The sampling plan includes the population, sample size and sample design. Extent: Amritsar

Sample size:
The sampling size of my study is 50 respondents from Fortis Escort Amritsar.

To know the satisfaction of the employees. To know the various ways of providing training to employees. To know the vision of employees towards the organization.

1. New Employees /Long Standing Employees;HR Departmen t Long Standing New Employees 10 Material departm ent 5 Finance Departme nt 0 Corporate Department 10 Front office 5

Total 30

10

20

Total

15

10

10

10

50

12 10 8 6

4
2

Long Standing New Employees

0 Department
department Department Department office Front

HR

Material Finance Corporate

2.

How long have you been in your present job?

AGE 0-1 years 1-5 years 5-10 years More than 10 years Recent joining Total NO. OF PERSONS 5 8 10 15 12 50 %age 10% 16% 20% 30% 24% 100%

NO. OF PERSONS
16 14 12 10 8 6 4 2 0 0-1 years years 1-5 5-10 years More than 10 years Recent joining NO. OF PERSONS

3. Are you satisfied with your induction programme?

Reasons

No. of Respondents

% of respondents

Yes No Total

40 10 50

80% 20% 100%

No. of Respondents
45 40 35 30 25 20 15 10 5 0 Yes No No. of Respondents

4.what are your working hours?

Working hours 6-8 8-10 total

No. of Respondents 32 18 50

% of respondents 64% 36% 100%

no of respondents
35 30 25 20 15 10 5 0 6-8 Hr 8-10 Hr no of respondents

5.Does hospital provide a training for further development?

RESPONSE Yes No Total

No. of Respondents 30 20 50

% of respondents 60% 40% 100%

No. of Respondents
35 30 25 20 15 10 5 0 Yes No No. of Respondents

6.Does your hospital supports you in sharpening your skills?

RESPONSE
Yes No Total

No. of Respondents
43 7 50

% of respondents
86% 14% 100%

No. of Respondents
50 45 40 35 30 25 20 15 10 5 0 Yes No No. of Respondents

7.How does your hospital provide training?

PARTICULARS
LECTURER
ON LINE TOTAL

No. of Respondents
45
5 50

% of respondents
90%
10% 100%

No. of Respondents
50 45 40 35 30 25 20 15 10 5 0 LECTURER On line No. of Respondents

8.Did you get any training after your joining?

Response Yes No TOTAL

No of respondents 38 12 50

% of respondents 76% 24% 100%

No of respondents
40

35
30 25 20 15 10 5 No of respondents

0
Yes No

9.What training still you need?

Response

No. of respondents

%age of respondents

On job Off job

42 8

84% 16%

No. of respondents
45 40 35 30

25 20 15
10 5 0 On job Off job No. of respondents

3.2 LIMITATIONS

In spite of all the things we do, life is seldom perfect. A lot of hard work and sincere effort has gone into completing this project. Yet, in this endeavor we faced obstacles and limitations. Some of them are mentioned below:
Time Constraint. Lack of proper guidance. Respondents might not reveled true information.

Only 50 employees of organization have been taken as a sample which might not be enough.
I find some problems in analysis of data.

. CONCLUSION Training needs are assessed based on the organizations needs, the type of work that is to be done, and the type of skills required to complete that work. Organization should provide training to employees in the areas of company policies and procedures, specific skills, human relations, problem solving, managerial and supervisory skills and apprentice training. I felt that all departments that I had visited are very well to their distinct knowledge but at the same time every department need some technical and managerial trainings which I have identified through my observations and meetings with HODs. If training will be given with proper schedule, with proper timings and at proper place without affecting work than it will be beneficial for the companys growth. I concluded that training needs should be identified after every six- months so that there are fewer chances of wastage, accidents and breakdowns. Self assessment method should also be used so that it helps to get fair results.

THANK YOU.