Personality Development

By Abdul Rashid Husain PKK

Learning Outcome:
Explain the importance of managing emotions Clarify self interest/self esteem List the element of positive values Explain the importance of ethical values Explain gender sensitivity List the cultural diversity in the context of unity Explain the importance of respect for the differences in multicultural society

Emotions
Emotion is a feeling that is private and subjective. Humans can report an extraordinary range of states, which they can feel or experience. Some reports are accompanied by obvious signs of enjoyment or distress, but often these reports have no overt indicators. In many cases, the emotions we note in ourselves seem to be blends of different states.

Anger

Jealousy

Hurt

Confussion

Regret EMOTIONS

Embarrestment Loneliness

Guilt

Hate

Boredom

Self Interest/Self Esteem

1. Personality Trough Colour 2. Personality Vs Career Test

Ethical Values in Business

Leadership We will be a world-class leader in every aspect of our business and in developing our team leadership skills at every level; in our management performance; in the way we design, build and support our products; and in our financial results. Integrity We will always take the high road by practicing the highest ethical standards, and by honoring our commitments. We will take personal responsibility for our actions, and treat everyone fairly and with trust and respect. Quality We will strive for continuous quality improvement in all that we do, so that we will rank among the world's premier industrial firms in customer, employee and community satisfaction. Customer Satisfaction Satisfied customers are essential to our success. We will achieve total customer satisfaction by understanding what the customer wants and delivering it flawlessly.

Ethical Values in Business

People Working Together We recognize our strength and our competitive advantage is -- and always will be -- people. We will continually learn, and share ideas and knowledge. We will encourage cooperative efforts at every level and across all activities in our company. A Diverse and Involved Team We value the skills, strengths, and perspectives of our diverse team. We will foster a participatory workplace that enables people to get involved in making decisions about their work that advance our common business objectives. Good Corporate Citizenship We will provide a safe workplace and protect the environment. We will promote the health and well-being of Boeing people and their families. We will work with our communities by volunteering and financially supporting education and other worthy causes. Enhancing Shareholder Value Our business must produce a profit, and we must generate superior returns on the assets entrusted to us by our shareholders. We will ensure our success by satisfying our customers and increasing shareholder value.

Gender sensitivity in the workplace means recognizing that: 1. 2.

Gender Sensitivity

Women and men work differently value different ways of working and focus on achieving the results as opposed to how those results will be achieved. Women and men have different gender roles identify more flexible work arrangements to reasonably accommodate gender-based responsibilities and duties

3.
4. 5.

Women and men communicate differently - practice active listening and effective communication skills
Women and men deal with conflict differently develop effective conflict resolution skills Women and men bring unique, often complementary strengths invest in teambuilding and help create a team focused on win-win results as opposed to focusing on maintaining status quo within the team groups.

Gender Sensitivity
The following are all examples of sexual harassment: A supervisor implies to an employee that the employee must sleep with him to keep a job. A sales clerk makes demeaning comments about female customers to his coworkers. An office manager in a law firm is made uncomfortable by lawyers who regularly tell sexually explicit jokes. A cashier at a store pinches and fondles a coworker against her will. A secretary's coworkers belittle her and refer to her by sexist or demeaning terms. Several employees post sexually explicit jokes on an office intranet bulletin board. An employee sends emails to coworkers that contain sexually explicit language and jokes.

Cultural Diversity in Malaysia

Cultural Diversity
Working In Chinese Company??? Working In Indian Company ??? Working in Malay Company ??? Working in Sabah or Sarawak ??? Issue of custom and tradition in workplace ???

What are some of the cultural attributes that help organization harness the power of workplace diversity?

An inclusive work environment Deploying teams that are empowered to act Valuing and demanding respect personal and professional Leaders who serve as mentor, coach, sponsor and champion Rewarding behaviors that support cultural diversity Relationship building, internal and external Incorporating diversity into learning programs Investing in the education front-line leaders Flexibility in job design and work arrangements