PRESENTATION ON

FUTURE GROUP
Future group is one of the countrys leading business groups present in retail, asset management, consumer finance, insurance, retail media, retail spaces and logistics. Future Group is a subsidiary of Pantaloon Retail (India) Limited which is listed in NSE and BSE the most established stock Markets in India. Mr. Kishore Biyani is the person behind Big Bazaar . He is the CEO and MD of Pantaloons Retail India Limited.

CHAIRMAN PROFILE

Kishore Biyani is the Chairman of the Company. He has over 25 years of experience in the field of manufacturing and retailing of ready-made garments. He is the Managing Director of PRIL.(Pantaloon Retail India Limited.). He has received several awards including the 'CEO of the Year - 2001', 'the most Admired Retailer of the Year 2004', the 'Retail Face of the Year - Images Retail Awards 2005' and the Entrepreneur of the Year Services 2006'.

LET

US WALK INTO

ABOUT BIG BAZAAR

About Big Bazaar Outlet Parent Group Founder Founded Headquaters Industry Website Tag Line HypermarketChain of Departmental Stores 214 outlets in India Pantaloon Retail India Ltd(pril) Subsidiary of Future Group Kishore Biyani 2001 Mumbai Retail www.bigbazaar.com NAYE INDIA KA BAZAAR

HISTORY

Big Bazaar was launched in September, 2001 with the opening of its first four stores in Calcutta, Indore, Bengaluru and Hyderabad with a time span of 22 days. At present there are now 214 Big Bazaar stores in 90 cities and towns across India. Big bazaar was started by Kishore Biyani, the Group CEO and Managing Director of Pantaloon Retail. Though Big Bazaar was launched purely as a fashion format including apparel, cosmetics, accessory and general merchandise, over the years Big Bazaar has included a wide range of products and service offerings under their retail chain. The current formats includes Big Bazaar, Food Bazaar, Electronic Bazaar and Furniture Bazaar

FUTURE GROUPS VISION

To

deliver Everything,Everywhere,Every time, to Every Indian Customer in the most profitable manner.

FUTURE GROUPS MISSION

Future Group share the vision and belief that customers and Stakeholders shall be served only by creating and executing future scenarios in the consumption space leading to economic development. Future Group will be the trendsetters in evolving delivery formats, creating retail reality , making consumption affordable for all customer segmentsfor classes and masses We shall infuse Indian brands with confidence and renewed ambition. We shall be efficient and cost conscious and committed to quality in Whatever we do We shall ensure that our positive attitude , Sincerity , humility and united determination shall be the driving force to make us successful.

TIMELINE
2001 Four Big Bazaar stores launched within a span of 22 days in Kolkata, Bengaluru, Indore and Hyderabad. 2002 Big Bazaar - ICICI Bank Card is launched. Food Bazaar becomes part of Big Bazaar with the launch of the first store in Mumbai at High Street Phoenix 2003 Big Bazaar enters Tier II cities with the launch of the store in Nagpur Big Bazaar welcomes its 10 million-th customer at its new store in Gurgaon 2004 Big Bazaar wins its first award and national recognition. Big Bazaar and Food Retailing and azaar awarded the countrys most admired retailer award in value food retailing segment at the India Retail Forum

2005

Initiates the implementation of SAP and pilots a RFID project at its central warehouse in Tarapur Launches a unique shopping program: the Big Bazaar Exchange Offer, inviting customers to exchange household junk at Big Bazaar Electronic Bazaar and Furniture Bazaar are launched

2006

Mohan Jadhav sets a national record at Big Bazaar Sangli with a Rs 1,37,367 shopping .The Sangli farmer becomes Big Bazaars largest ever customer. Big Bazaar launches Shakti, Indias first credit card program tailored for housewives Navaras the jewellery store launched within Big Bazaar stores The 50th Big Bazaar store is launched in Kanpur Big Bazaar partners with Future bazaar to launch India's most popular shopping portal Big Bazaar initiates the Power of One campaign to help raise funds for the Save The Children India Fund.

2007

2008 Big Bazaar becomes the fastest growing hypermarket format in the world with the launch of its 101st store within 7 years of launch Big Bazaar dons a new look with a fresh new section, Fashion@Big Bazaar Big Bazaar joins the league of Indias Business Super brands. It is voted among the top ten service brands in the country in the latest Pitch-IMRB international survey

2009 Big Bazaar opens its second store in Assam at Tinsukia Big Bazaar initiates Maha Annasantarpane program at its stores in South India a unique initiative to offer meals to visitors and support local social organizations Big Bazaar captures almost one-third share in food and grocery products sold through modern retail in India
2010 Future Value Retail Limited is formed as a specialized subsidiary to spearhead the groups value retail business through Big Bazaar, Food Bazaar and other formats. Big Bazaar wins CNBC Awaaz Consumer Awards for the third consecutive year. Adjudged the Most Preferred Multi Brand Food & Beverage Chain, Most Preferred Multi Brand Retail Outlet and Most Preferred Multi Brand One Stop Shop.

CONSUMER INSIGHTS AND PERCEPTIONS

Big Bazaar is based on 3-C theory of Kishore Biyani. The 3-C determines change, confidence and consumption , and according to this theory , Change and confidence is leading to rise in consumption. They divided Indian customers into 3 categories: India One India Two India Three The potential customers of big bazaar are India One and India Two.

1.PRODUCT MIX
Apparels Food Farm Product Chill station Home & Personal Care Electronics Bazaar Fashion & Jewelry Furniture Bazaar Child Care & Toys

2.PRICING
Value Pricing Promotional Pricing a) Psychological Discounting b)Special Event Pricing Differentiated Pricing a)Time Pricing Bundling

INNOVATIONS

Wednesday Bazaar
Big Bazaar introduced the Wednesday Bazaar concept and promoted it as Hafte Ka Sabse Kimti Din. It was mainly to draw customers to the stores on Wednesdays, when least number of customers are observed. According to the chain, the aim of the concept is "to give home makers the power to save the most and even the stores in the city don a fresh look to make customers feel that it is their day

MAHA BACHAT
Maha Bachat was started off in 2006 as a single day campaign with attractive promotional offers across all Big Bazaar stores. Over the years it has grown into a 5 days biannual campaign. It has attractive offers in all its value formats such as Big Bazaar, Food Bazaar, Electronic Bazaar and Furniture Bazaar - catering to the entire needs of a consumer.

PROMOTIONAL ACTIVITIES

CORE VALUES

Leadership : To be a leader , both in thought and business. Respect and Humility : To respect every individual and be humble in our conduct. Introspection : Leading to purposeful thinking. Openness : To be open and receptive to new ideas , Knowledge and Information. Valuing and Nurturing Relationships : To Build long term relationships. Simplicity and positivity : Simplicity and Positivity in our thought , business and work. Adaptability : To be flexible and adaptable , to meet new challenges. Flow: To respect and understand the universal laws of nature.

ORGANISATION STRUCTURE

FUNCTIONAL DEPARTMENTS
Human Resource Department Finance Department Marketing Department Logistics Department Sales Department Customer service Department Administration Department

HUMAN RESOURCE DEPARTMENT

Selects and recruits employees through various sources such as consultancy services , walk-ins , Referrals , Campus recruitment etc. Trains and develops employees through its own specialized training center known as Gurukul. Motivates all employees to perform to their best through various monetary and non-monetary rewards. Regular and periodic performance appraisal of all employees is conducted and suitably rewarded.

FINANCE DEPARTMENT
Prepares the budget for expenditure at all levels. Decides and gives the sales target for all the departments periodically. Maintains the book of accounts. Collects and deposits the cash received daily through sales companys bank account.

MARKETING DEPARTMENT
Designs creative and attractive advertisements through which the companys product can be promoted to the customers. Decides the different marketing channels to be used to increase the sales. Create a very pleasant and feel good environment in the store to attract more customers. Also responsible for the arrangement of products in each department to help easy availability of products to the customers.

LOGISTICS DEPARTMENT
Is responsible for procuring the stock of all the products of the different departments. Receives the goods from the warehouse and then verifies whether it adheres to the particulars given in the Goods received statement. Dispatches the goods to the respective department after recording it in the Goods inward register. If there is a damage in the goods or if the goods do not match the details given in the Goods Received Statement , it enters in the Stock Outward Register and sends it back to the warehouse along with a Goods Returned Note.

SALES DEPARTMENT

This department is responsible for the collection of sales amount i.e., cash sales. There are in all cash counters in the Store. There is a Head Cashier to whom all the cashiers report and remit the total sales amount collected. Wednesday Bazaar is a very important and popular event in Big Bazaar. Every Wednesday fabulous offers and great discounts are given on most of the products. Weekends attract most of the customers as such good offers and discounts are given. BB celebrated Independence Day by having Maha Bacchat Sale from August 11-15 and did a business of 1.5 Crores.

Strengths
Through understanding of Indian Customers Vaste range of products under one roof.

Weakness
High cost of operation due to large fixed costs. Falling revenue per square feet Very thin margin of profit. High attrition rate of employees.

Leverage of early entry into the retail industry.

State-of art infrastructure of Big Bazaar outlets.

Economies of scale.

Customer retention is less.

Opportunities
Lot of potential in the rural markets.

Threats
High business risk involved.

Can enter into production of various products due to its in depth understanding of customer tastes and preferences.

Lot of competitors coming up to tap the market potential.

Can expand the business in smaller cities as there is a lot of opportunity.

Margin of business reducing all the time.

STORE FORMATS

LOCATIONS

BRANDS
Major in House Brands DJ & C Clean Mate Sensei Koryo Star Sithara Care Mate Fresh & Pure Renuka

Major External Brands Coca cola ITC HUL LG HP Motorola Nokia P&G Levis Samsung