Systems Framework

4. Word Definition 2. Purpose 1. Background 5. Illustration

3. Products

6. Example

1.Background
Each person has different values, experience, knowledge of an issue. So people dont initially have a shared awareness of the issue.

2. Purpose
Provide approach to exam the various aspects of an issue

3. Products
Qualitative cost/ benefit analysis of reaching an ideal state using input from a variety of sources.

4. Word Definition
Issue: Condition/ situation that we intend Experience: Knowledge that we get from facts Ideal State: what we hope to achieve without any limitations. Barrier: Obstacles Payoff: Benefits

5. Illustration:
Issue Experience Ideal State Barrier Payoff

Problem area to be analyzed

What is current experience?

What would be ideal?

What will prevent us from achieving the ideal State as we go forward?

What is the benefit for moving forward?

Problem 1 Problem 2

Understand the current state.

Allows to find the place along a performance path.

Understand where we should be going.

Expands thinking to look at moving toward something better. Allows to look toward the idea of developing excellence in the way we perform.

Allow to determine barriers.

Barriers can be mindset, lack of will, etc.

Allow to understand the driving forces to keep problems solved.

Allow to understand what must be put in place to allow progress.

5. Illustration:
The Leap

ISSUE!

EXPERIENCE IDEAL STATE

Future State
Current Reality

5. Illustration:
BARRIERS Be discussed once the ideal State is determined . PAY OFF

Benefit of achieving the IDEAL STATE.

6. Example
Issue
Experience AWS (1 mth) flexi wage ( various bonus) Dental ($50/ yr) Medical & hospital for staff Insurance & subsidy Education assistance Free Safety equipment Recreation Leave benefits Service awards Barrier Bureaucracy Profits/ Productivity/ ROI Govt Regulations State of economy Financial & Human Resources

Business

ABC Cos staff benefits are not competitive compared to other multi national companies. Ideal State AWS (3 mths) In house savings scheme. Dental ($200/ yr) Full coverage for dependents Academic upgrade Subsidized vacation Paid maternity leave for 3rd child Subsidized housing loan Retirement benefits for more than 25 years Payoff Increase productivity Boosts staff morale More committed staff Minimum staff turnover Longer service, more experience/ expertise Attract more talent Sense of belonging

6. Example
Issue:
How can I ensure that I have enjoyable weekends Experience

Home Life

Ideal State

My wife quite frequently would like me to I would like to be free from any commitments either help her shop or just go along with her. which I am not interested in. I am very satisfied if I can sleep in on the weekends. Relaxing alone on the weekend is very enjoyable to me. I do not particularly like to have to do household chores on the weekend after working all week.

Barrier
I have no interest in extended shopping with my wife. Not enough time with my wife with my wife during the weekdays. There are certain responsibilities I have at home.

Pay-offs
Enjoyable weekends will be increased without my wife compromising her needs. Can be more productive in my work. Discover ways for my wife and I to both relax on the weekends.

Subgroup Exercise

Issue

Choose an issue & process it using the Systems Framework. Experience Describe your current experience with the issue. What activities are people involved in based on their own values? Barrier What obstacles (real or perceived) prevent us from pursuing this ideal? Ideal State What would be an ideal end result if we could pursue our desire to improve the issue without any restrictions? Pay-offs What are the benefits of moving forward, and is it worth the time and effort?

State your task based on your leanings from the Systems Framework.