Beruflich Dokumente
Kultur Dokumente
Session Structure
Part 1
Introductions - expectations Change Management in an Hour
Part 2
Difficult Situations Evaluation
Planning Change
Where are we now ? Where do we want to go ? What changes are required ? Who are the allies are required ? What resources are required ? What timeframes are required ? What communication is required ? What is the action plan ? How will we make the change permanent ? How will we measure change and its effects ? How will we review change ? Can we involve an external perspective like Mentoring/Tailored Support ?
Unfreezing
(create the momentum to change) Reason for change Urgency for change (Burning Platform) A powerful coalition The change formula: Knowledge x Dissatisfaction x Vision > Costs Effective communication
Moving
(making the change happen) The Change Roller Coaster Emotional Responses to Change The options for change: Collaboration vs Consultation vs Communication
Re-Freezing
(making the change stick) Anchoring change in:
The organisations structure The organisations recognition & reward system The organisations culture
Evaluation
Change Management
How to work in difficult circumstances
Kevin Camilleri Urska Mali