Beruflich Dokumente
Kultur Dokumente
Dhruv Nath
Marketing
Call Centre
Management
Operational CRM
Customer Support
Analytical CRM
Shared Data Base
Solutions
A formal method of monitoring each possible order
Selling Process / Selling Cycle (disc)
Selling Process ?
Open
Develop Need
Propose Solution Eliminate Doubts Close
REED
ODPEC
Develop Need
Propose Solution Eliminate Doubts Close
200
10,000
80
3,000
45
1,200
20
300
Solutions
A formal method of monitoring each possible order
Selling Process / Selling Cycle (disc)
Keep track of
Accounts Contacts Opportunites
Contacts
Accounts
Opportunities
What do we monitor in each ? Disc
What do we monitor
Organisation Structure Transaction History Problems Contacts Opportunities
Accounts
What do we monitor
Education Experience Family Hobbies Likes / Dislikes Attitude towards us
Contacts
What do we monitor
Stage in the Sales Process Contacts involved at each stage Actionables Meetings Similar Opportunities elsewhere.
Opportunities
Solutions
A formal method of monitoring each possible order
Selling Process / Selling Cycle (disc)
Keep track of
Accounts Contacts Opportunites
Solutions
A formal method of monitoring each possible order
Selling Process / Selling Cycle (disc)
Keep track of
Accounts Contacts Opportunites
Large Companies
Use Saas on experimental basis
Maybe Hybrid
Marketing
Call Centre
Management
Operational CRM
Customer Support
Analytical CRM
Shared Data Base
Dhruv Nath