Welcome to todays webcast

How Collaboration Tools and the BYOD Movement Are Reshaping the Way HR & Recruiting Pros Get S#*T Done

How to Participate Today

Open and close your Panel View, Select, and Test your audio Join the conversation and submit your questions in the questions box Q&A addressed at the end of todays session please ask them in the questions box Follow on the back channel via Twitter using the hashtag #onmute

#onmute

Presenter Info

Holland Dombeck Marketing Manager at Kinetix Editor at Fistful of Talent Resident Gen Y aka The Kid

#onmute

Industry Expert

Jeremy Malander
The Resume:
- Director of Customer Success, Blue Jeans Network - Formerly at Salesforce.com, Yammer, YouSendIt - www.linkedin.com/in/jmalander

- @BlueJeansNet

#onmute

A Quick Lesson in History FOT Edition.

1981

1979
2001

1989

1990-2008

1991

1982 2012

The Takeaway:
The technology you never think will become universal, usually does.

So, what about video?

Organizations dont look or operate like they used to

Factors driving global/virtual workforces: Increased access to technology globally Growth of a fat broadband pipe Cost savings from the decrease in space needed to operate Public incentives, like less traffic congestion and clean air initiatives Candidates starting to see/desire virtual workdays as a benefit to working for an organization Trends in crowdsourcing and entrepreneurial drive With departments and project teams spread from coast to coast or around the globe, how do you create a culture where employees can feel truly engaged? Creating a globalized local or glocal model for HR will be a key priority for organizations throughout the coming year

and traditional conference calls just dont cut it anymore.

Because meetings that used to be face-to-face no longer are, opening up the floor to disengaged & distracted participants.

So what do you do?

Because

#onmute

How Smart Companies Are Already Using Video Collaboration Tools in Their Shops
(and how you can too)

1. Smart Companies Are: Replacing Written Communication

Average number of emails sent/received per day in 2012 = 110!* In the time it takes you to read this 20M emails have been written People have gotten comfortable living behind the written wall and time spent sending & responding written messages depletes time for more creative and impactful projects Embedded excuses as a result of functionality of the medium Have you ever heard: Oh, it was in my junk folder! or I didnt see it must have been a glitch!

How can video help?

Non verbal queues represent 80% retention. Video collaboration strips away misinterpretation.

Smart Companies
Non-Profit, Global Disease Prevention to Rural Sites Childrens Hospital On West Coast aiding the hearing Impaired

*Source The Radicati Group, Inc.

2. Smart Companies Are: Promoting Effective Engagement

Nine out of 10 employees admit to multitasking during an audio conference call. Many of the extra tasks cited in the survey are business-related: 70 percent of the respondents said they work on other projects; 51 percent read e-mail.*

How can video help?

You are in the room every time. A remote workforce no more! Tougher to hang up on someone.

Smart Companies
Large Retailer embraces no office policy Large Consulting Company adopts faces not screens policy Several companies are fully embracing face to face.
*Source Russell Research

3. Smart Companies Are: Connecting to Talent Faster Than Their Competition

In the race for talent, you need effective and highly personalized access to quickly move candidates through your recruiting process Your next star hire may not come from your organizations backyard and you will need an outlet to connect with them

How can video help?

Limit coordination hours of onsite visits through more efficient screenings Save $$ in candidate travel & expenses Access top talent on a global level

Smart Company
15 Candidates of 400 Resumes 400 Resumes 60 Phone Screenings 10 Video Interview (Bus) 5 Candidates

4. Smart Companies Are: Sharpening Their Talent Through Enhanced Learning & Development
Decreased funding in Learning & Development departments (L&D) has pushed training out of the classroom and towards self-guided, e-learning courses We need to strike a balance between cost and effectiveness

How can video help?

Video collaboration offers a solution to reshaping L&D programs: Fosters engagement and allows real-time, interactive dialogue Protects intellectual property Improves ROI by minimizing resources and decreasing travel expense

Smart Companies Pac 12 University uses Experts from Nepal Coupon Company Uses video for global onboarding

5. Smart Companies Are: Capturing & Sharing Their Brand

We cant say it enough: Employment Brand Matters! Cisco predicts 90% of internet traffic will be from video in the next 3 years.

How can video help?

Video collaboration allows you to capture and showcase that brand for all to see via third party recording tools and broadcasting systems Create a distribute videos describing what it takes to land a gig with your client or company Turn your text based product offerings into a quick-hitting video short to market to prospective clients

Smart Company TV program makes cooking personal Small Agency uses video as marketing offer Small Town Government

Of the five ways to get started with video collaboration, which will you use in your organization today?

A. Breaking down the written communication wall B. Promoting engagement C. Recruiting and interviewing D. Training and development E. Capturing and sharing your brand

#onmute

Okay, Im sold on this video thing but how do I get my team on board?

Awareness + Interest + Understanding = Adoption

- FOT Favorite, William J. Tincup

Create a roadmap for adoption of video collaboration tools before getting started. Heres a sample: When will you implement? Who owns the process? Who will be impacted by the rollout? How will adopting impact the organization as a whole? By department? What do you hope to achieve short term? Long term? Will you measure or track anything? What will be the recourse if not adopted? What will be the reward? How will you gather and communicate best practices moving forward? Whats in it for the company? Whats in it for the individual?

Work the plan.

Make it Easy
Establish your key players in the implementation process & get them involved early Establish a timeline for rolling out the your plan, with 30, 60 & 90 day goals defined Ex. 30 Day Goals: Host live training with all teams involved Teams replace 3 written conversations with face-to-face, video interactions Recruiting teams should host 3 video interviews Ex. 60 Day Goals: All teams are fully familiar with the platform and have submitted two bestpractice observations Teams replace 6 written conversations with video interactions Team leaders should host 2 video meetings with virtual teams or clients - Ex. 90 Day Goals: Written conversations are being replaced frequently goal of 12 total by this date Implementation team hosts a follow up meeting to discuss success and areas for improvement Recruiting team has conducted 12 video interviews

Make it Accessible
Kick the wonk talk & tailor process documents and training guides in your organizations vernacular tech team not necessary Give departments advanced notice of the rollout so they can carve out the time to introduce to their teams Dont be a process spammer - host live and interactive training sessions (one of the reasons youve adopted video collaboration, right?...) Define expectations and goals clearly in the training Dont compromise. Stick to your guns and work your plan.
**FOT Guarantee 60% of the time it works every time.

Top-Down Adoption
Have department/team leadership should send out a recap note post-training that reinforces goals & objectives of the session Senior team members should take first step in adoption & share their experience with their team and the company as a whole Implementation team should work with leadership to establish a plan to share best practices & offer continual training Recognize challenges early & tackle them, dont let issues fester or team members fall behind Dont make it a to-do have fun with it create a commercial spot with some leadership outtakes to drive interest

Stimulate New Users

Build the hype for the shiny new toy Highlight the benefits of adopting for the company as a whole AND highlight the benefits of adopting as an individual whats in it for them? (This should be in your roadmap.) Illustrate the practical uses and how it makes their job better or easier Offer incentives for early adopters & a rewards program for users whose best practices make the cut Virtual workdays Bonus compensation for ideas that are adopted Make them a thought leader in the organization through leadership recognition

Plan Ahead Work the Plan Make it Easy Make it Accessible Incorporate Senior Leadership Build the Hype and Offer Rewards

#onmute

BYOD & The Mobile Era The Final Definition

(& How Its Driving the Need for Video Collaboration Tools)

My company currently does the following

A. Encourages employees to bring and use their own mobile phone, tablet or laptop B. Employees to work remote and dial in to meetings C. Offers a device allowance to pay for my hardware, mobile or internet plan

BYOD BYOT BYOB

Systems of Engagement

Taste is indisputable
IM, Blogs, Video, Email, PDA, Public Social, Enterprise Social, Phoneflavor of the day. Technology Half Life Doing whats best for the business.

Equipment of Engagement

Methods of Engagement

So?
Data Protection
Stolen Devices Ex-Employees

Security Concerns
Spyware Viruses

Performance Issues
Network Bandwidth Compatibility Issues

Check Yourself
Understand the Demand Consider MDM/MAM Reimburse Guidelines Employee Exit Strategy Usage Policy is a Must
What apps? What devices?

#onmute

Stock Your Toolbox: Cheap, Easy & Accessible Video Collaboration Tools

My Organization Currently Provides Video Collaboration Tools to Communicate.

A. Yes B. No C. No, but I currently use them for personal use

Toolbox: FaceTime
Apple FaceTime Free video calling between Apple products e.g. Mac, iPhone, iPad One click command with Apple ID Small fee to join and acquire the app Great for one-on-one quick communication between teams and clients with Apple products
Use it in your shop: To host video interviews with candidates Replace a written communication with teammates that also have Apple products

Toolbox: Skype
Skype

Free video calling between two parties, paid option allows you to add up to 10 video users at a time; must have Skype account Share files using the chat feature and screen share enabled Screen share functionality between video users for collaboration Video call Facebook friends 3rd party software allows you to record the video for later use
Use it in your shop:
Host video or chat interviews with candidates Capture brand elements or create a video job description using third party recorder like VodBurner for display on career site or distribution to prospective candidates Host live training with up to 10 team members or record a training for distribution to the company

Toolbox: Google+ Hangouts

Google+ Hangouts Allow you to connect with anyone that has a G+ account; limited to 10 users at a time Ability to record and broadcast hangout for future use. Great for training and capturing your brand. Google Drive document share enabled, option to add in additional diagram apps like Cacoo and Scoot & Doodle that all parties can access/update Mobile app available Use it in your shop: Host video or chat interviews with candidates Capture brand elements or create a video job description using built in YouTube recording feature Broadcast live training or events to YouTube with up to 10 team members or record a training for distribution to the company Collaborate on documents and presentations by incorporating Google Drive

Toolbox: Theres a lot of players

Toolbox: Blue Jeans

Blue Jeans
Cloud based video conferencing software eliminates the need for expensive infrastructure System Agnostic system works with a number of business and consumer endpoints, just BYOD Frustration Free intuitive web based interface Scalable and Secure allows you to invite up to 25 people from anywhere in the world; built in guard against uninvited attendees

The right software + BYOD & Mobile Technology

=
Accessibility, Portability, Flexibility for Your Organization and Teams

#onmute

The Toolkit
FOT Toolkit:
How to Run an Effective Video Meeting

Hitting your inbox December 7, 2012 Complete with a plan to help you execute seamless meetings via video and a offer up deeper dive into BYOD and Mobile Era

Thanks to our webcast sponsor!

Schedule a demo today!

Shadi Baqleh, Head of Sales, shadi@bluejeans.com

#onmute

Holland, Editor: hdombeck@kinetixhr.com www.fistfuloftalent.com Twitter: @Holland_Dombeck LinkedIn: www.linkedin.com/in/hollanddombeck

Kris, Founder: kdunn@kinetixhr.com www.fistfuloftalent.com Twitter: @kris_dunn LinkedIn: www.linkedin.com/in/krisdunn