The Troubleshooting Process

Collect phase

Isolate phase

S D

Correct phase

OV 6 - 1
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How Color CRT Monitors Work

Magnetic yoke Horizontal & vertical deflection coils Electron guns

Color dots
Red Blue
Green

Electron beams

S D

OV 6 - 2
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Relative Screen Sizes

S D

OV 6 - 3
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How a Keyboard Works

Scan code

Interprets the key

New scan code

S D

OV 6 - 4
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How a Mechanical Mouse Works

Encoder wheel

Click!

S D

OV 6 - 5
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How Touch Screen Devices Work

Data

S D

OV 6 - 6
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Adapter Cards Request Attention

100101110111010

10010111

IRQ7

1101001101

IRQ7

S D

OV 6 - 7
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100101110111010

How Hard Drives Work

Head

S D

OV 6 - 8
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How Removable Cartridge Drives Work

Hub

Read/write heads

S D

OV 6 - 9
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How Floppy Drives Work

Read/write heads

S D

OV 6 - 10
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How Tape Drives Work

Supply wheel

Tape cartridge (1/4 inch wide)

S D

Read
OV 6 - 11

Write

Read

Copyright 2003 Element K Content LLC. All rights reserved.

The Windows Print Process

Application
DS

GDI
011P

Print driver

Client-side spooler
DS

Server-side spooler

Print router
LOCAL

011P

0 00 5 n oitatskr oW l an oiss eforP

Dfaje i3185 4DDDDD DDDafg qe041 25tgbD

NETWORK
0 00 5 n oitatskr oW l an oiss eforP

User prints document

Calls printer driver

Renders job

Returns control to application

Inserts job into print stream

Which print server?

Remote print provider

S D

To NetWare
OV 6 - 12

To Windows

Communicates with print server

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The Windows Print Process (Cont.)

Local print provider

Print processor
Dfaj ei31 854D DDDDDDD

Separator page processor

Port monitor

Printer

LOCAL NETWORK

0011101

- Spools job - Locates print processor

Completes rendering

Inserts separator page

Communicates with printer

Produces output

S D

OV 6 - 13
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How a Laser Printer Works

Fusing unit uses heat and pressure to adhere toner to paper Paper

Drum Toner supply

Corona wire
Laser

S D

OV 6 - 14
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How an Inkjet Printer Works

Ink is sprayed onto the paper Melted ink is forced out to spray against the paper; each droplet is about one-millionth of a normal drop

Paper

Print head and reservoir

Print head nozzle detail

Rollers

Resistor creates heat that vaporizes some of the ink from the reservoir

S D

OV 6 - 15
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How a Dot-matrix Printer Works

Paper

Print head - side view Tractor

Electrical signals from microprocessor

Print head

Ink ribbon Coils Pins

S D

Electrical signals cause pins to move out toward the ribbon

OV 6 - 16
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