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ANALYSIS
REPORT PRESENTED BY
BASSEY B. ESU (Ph.D)
(CO-ORDINATOR)
SUSTAINABLE TOURISM INITIATIVE
(SUTI), CALABAR, NIGERIA.
email: sutinigeria@yahoo.com
INTRODUCTION
Types of spectators
Over night
s pectators
46.60% 45.70% Day trippers
Res ident
7.70% s pectators
Gender of spectators
27.30%
Male
Female
72.70%
Nationality of spectators
14.90%
Nigerians
Foreigners
85.20%
Continent of spectators
Other African
4.90% countries
North
12.90% Americans
33.90% Europe
6.50%
Oceanic
19.40% Asia
22.60%
Other
Alone
Spectators' group membership
1.20%
Friends
4.10%
Family
11.30% 29.30%
Friends/family
33.70% Business
20.40% associates
Government
delegates
Spectators motivations
Internet
Others
Perception of event
Mean perception of event.
4.5
4.0
3.5
3.0
2.5
Mean
2.0
Well organised Inadequate parking Refreshment Infrastructure
Attracted tourist Faclitities Friendly locals Safety of spectator
Overall spectator experience
18.70% Excellent
4.00%
31.70% Yes
No
64.30% Don't know
Attend event next year
15.30%
6.70% Yes
No
Don't know
78.00%
Economic impact
Accommodation type used by
Hotel
overnight spectators
Motel
2.90%
2.20% B/B& quest
house
21.10% Home stead
57.10% Friends/family
11.30%
3.60%
1.90% Holiday home
Others
Nights spent by overnight
spectators
60.00%
40.00%
20.00%
0.00%
1-4 Nights 5-8 Nights >9 Nights
Spectators spending
Accommodation N 1, 430,000
Food N 1,678,000
Entertainment N 1,174,039
Gifts N 1,182,032
Communication N 1,120,000
gasoline,etc.)
Total N 7,118,975
• Spectators’ suggestions in %
• Restrictions of movement 9 Use tour guides 1
• Maintain 26th Dec date for event 2 Provision of casino 2
• Increase number of bands 1 Increase Cultural content 19
• Change carnival route 1 Create website for carnival l2
Provision of refreshment 1
• Reduce the registration fee of bands 1
• Early commencement of event 10
• Improve planning and coordination 34
• Civil servants should be paid December salary 3
• Increase awareness though media promotion 31
• The Government should act as a major stakeholder 14
• Provide adequate security 7
• Increase hospitality of the people 1
• Participation by other states and countries 18
• Private sector sponsorship 15
• Spectators viewing point and seat outs/facilities 48
Summary and conclusion
• 1) The results of this study have demonstrated
that there is a large market for the Calabar
carnival. It has acted as a positive image
builder for the state.
• 2) The study also shows the diversities in the
event tourism market in terms of the
spectators’ demographic characteristics and
motivations. The spectators are enlightened,
educated, belong to an income group that can
be leveraged to maximize profit and market
share and attended event in the company of
family members and friends.
• 4) The study shows that spectators have
positive attitudes toward the event and most
will likely engage in repeat visit.
• 6) The direct spectators spending obtained
shows that there is a direct economic impact on
the economy.
• 7) The Calabar Carnival in view of its national
outlook has become an icon in the tourism map
of the state. This means it has the potentials to
capture more of the market share in event
tourism. The larger the market share, the
greater the economic impact resulting from
visitors spending.
• 8) Customers’ satisfaction was above average.
These are success drivers of the success of the
event. There is still room for improvement;
otherwise the customers could easily be swift
away by a better competing event or
destination in the region or country. The
destination and event organizers have the
Recommendations
In view of the above findings, the following
recommendations have been made. We hope
that, if these issues are addressed, the
Calabar Carnival will compete with other similar
events in the world. Secondly, it will sustain
ably achieve the objectives for its formation:
• 1) During carnival floats, not all the band
members should participate. Band membership
should be categorized, so that some can act as
fans. Only a representative group should
participate in the float. This will improve the
quality of each Band and reduce the time it
takes for each band to match past. Bands from
other states of the federation and beyond
should be registered for participation.
• 2) The local content of the bands is low.
The bands should portray concepts that
reflect the socio-cultural life of the people
of Cross River State. The use of pop
music should be discontinued. The bands
should compose music that supports their
concept. The music could be in English or
any of the dialects spoken in the state.
Imported idea or themes should be
avoided. The danger of importation on
those customers from these places where
the idea(s) is/are copied will feel nostalgic
and disappointed. Event tourists want
surprises that will delight them.
3) Although spectators attitudes was positive,
the level of satisfaction was just above
average , the destination organization
managers and the carnival commission
should intervene in the areas that acted as
dissatisfier to customers. These include:-
• i) The absence of seat outs for weary
spectators
• ii) Visual occlusion by crowd of spectators
who encroached into the pass way. These
offended many spectators and deprived
them of viewing the performance of some of
the bands.
• iii) There should be good traffic control
during the event. Private car owners should
be guided to where they can conveniently
park their cars, which should also be close to
• 4). Planning of event should commence on
time and should involve all shareholders.
Adequate publicity should be made about
the event on television, radio, national
newspaper and magazine. Programme for
the event or brochure containing carnival
information should be made available at
major entry points into the destination,
hotels, tourism information centres.
• 5) The lack of data on the scope and
extent of tourism economic impact can
affect the level of commitment of
policy-makers and stakeholders. This
study has only been able to estimate
the direct spending of a sample of
spectators. To estimate the actual
impact in terms of total spectators’
expenditure, and other economic flow–
ons such as employment, value added
and income, the following information
about the destination must be
provided:
• i) Visitor arrival: This would be done by
visitor tracking at the major entry
points into Calabar (tourism
barometer).
• ii) The collection of data and
computation of multipliers of the
different economic sectors in the state
or region.
• iii) The establishment of a State
Tourism Satellite Account to provide
the micro level data.
• iv) To increase spectators’ participation
in future economic impact study of the
Research team members
PRINCIPAL INVESTIGATOR
Bassey Benjamin Esu (Ph.D),Lecturer,
Dept. of Marketing, University of Calabar.
)
Nigeria.(08034740556
CO-INVESTIGATORS
MRS Vivian Mbaze-Ebock Arrey ( Ph.D
Tourism Student, South Africa)
Mr. Michael Akpang ( B, A; PGDM)
Mr. Christopher Ebri ( Tourism
Journalist)
Mr. Martin Akeh ( Scientist, Ph.D
Student)
THANKS FOR YOUR ATTENTION