PERSONALITY

PERSONALITY
-Perception -Attitudes -Value System -Learning

Genetic Acquisition

(+)

Personality

Experience

Behaviour
2

DETERMINANTS
Genetic / Heredity
-Appearances -Temperament -Energy & Reflexes -Biological Rhythms

Environment (Past & Present)

-Culture / Norms -Attitudes -Values

Situation (Changes)
3

GROWTH PERSONALTY THEORY

- Modern Theory; no conflict heredity Vs environment or of maturation and learning. - There are stages, but no agreement about exact stages.

CARL JUNGS THEORY

Past & hope for the future. All people have a potential for change. Personality is one sub-system of behaviour.

PERSONAL LIFE STYLES

LIFE STYLE APPROACHES

TYPE A
- Are impatient with the rate of work.
- Move & eat rapidly.

TYPE B
- Never feel urgency & are patient.
- Are relaxed, eat in a leisurely fashion & enjoy themselves. - Do not display their achievements.

- Want to measure everything.

- Do several things simultaneously.

- Play for fun rather than to prove themselves.

7

TYPE INDICATORS
TYPE A
- Active. - Restless with pace of events. - Indulge in multiactivity. - Cannot cope with leisure. - Obsessed with achievements statistics.

TYPE B
- Laid back.
- Reclined. - Play for fun/

Relaxation.
- Can relax without guilt.

MANAGERIAL LIFESTYLES
ENLARGING
- Innovative, Desires Change & Growth. - Moves away from tradition and places emphasis on adaption, self-development and extension of influence. - Indl looks for responsibility, achievement and influence. - Does not read or attend to theatre.

ENFOLDING
- Traditional, Stability, and inward strength.
- Seeks to cultivate and consolidate on familiar spheres. - Not interested in transfers and protends job advancement.

- Status consideration embrass.

MBTI THEORY
Extraversion (E) Outgoing, Interacting, Speaks, then gregarious Where do you get your energy? Introversion (I) Quite, Concentrating, thinks & then speaks

Judging (J) Structured, Time oriented, Decisive, and Organised

How do you orient yourself to outside world ?

Perceiving (P) Flexible, Open ended, Exploring, and Spontaneous

Sensing (S) Practical, Details, Concentrate, and Specific Thinking (T) Analytical, Head, Rules, and Justice

What do you pay attention to and collect information on?

Intuiting (N) General, Possibilities, Theoretical, and Abstract Feeling (F) Subjective, Heart, Circumstances, and Mercy
10

How do you evaluate and make decisions?

ESTJs

EMOTIONS

11

EMOTIONS
Introduction. Three terms closely intertwined: -

Affect. A broad range of feelings that people

experience. Emotions. Feelings that are directed at someone or something. Moods. Feelings that tend to less intense than emotions and direct that lack contextual stimulus.

12

EMOTIONS
Emotional Labour. A situation in which an employee

expresses organisationally desired emotions during

interpersonal transactions. Felt Emotions. An individuals actual emotions. Displayed Emotions. Emotions that are organisationally required and considered appropriate in

a given job; e.g. Emotional states in various proffessions

soldier, student, policeman & so on.
13

EMOTIONAL DIMENSIONS
Variety. Positive & Negative (6 Universal emotional States). EMOTIONAL CONTINUUM

Happiness

Surprise

Fear

Disgust

Anger

Sadness

Intensity. Different responses to identical emotion provoking stimuli.

14

EMOTIONAL DIMENSIONS
Frequency & Duration. Emotional stability.

Emotionless (Alexithymia)? Are they performers.

Gender & Emotions. Men are from Mars & Women are from Venus. External Constraints.
Organisational Influences.

Cultural Influences.

15

EMOTIONAL INTELLIGENCE
Definition. An assortment of non-cognitive skills, capabilities and competencies that influence a persons ability to succeed in coping with environmental demands and pressures.
Self-awareness. Your feeling.

Self-management. Ability to manage your emotions & impulses.

Self-motivation. Ability to persist.

Empathy. Ability to sense others feelings.

Social Skills. Ability to handle emotions.

Decision Making. Incorporation of emotions into decision-making is a must.

16

EMOTIONAL INTELLIGENCE
Motivation. Emotional indicators of motivation levels.

Leadership. Use of expression of feeling to convey their messages.

Inter-personal Conflict. Is a perception in the mind of an individual that the other person or is hindering the first party from achieving a goal. Employee Deviation. Voluntary actions that violate established norms and that threaten the organisation, its members or both.
17