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John Stouffer Oracle E-Business ACE Independent Consultant 214 535 6847 john.w.stouffer@gmail.com www.justadba.com
Agenda
About Hazelden Foundation Environment and Project Overview 12 Steps to an Oracle Upgrade Other Observations Questions
About Hazelden
Since its 1949 founding in a Minnesota lakeside farmhouse, Hazelden has grown into one of the world's largest and most respected private not-for-profit alcohol and drug addiction treatment centers. We have helped tens of thousands of people reclaim their lives from the disease of addiction. Hazelden offers the nations most comprehensive approach to addiction by addressing the full range of patient, family, and professional needs, including treatment and continuing care for youth and adults, research, graduate school of addiction studies, public education, and publishing. We have facilities in Minnesota, Oregon, Illinois, New York, and Florida. For more information, visit www.hazelden.org
Modules Financials (AR GL AP FA PO) Inventory (INV, BOM, Advanced Supply Chain) Order Management (including Advanced Pricing and Quoting) Components of CRM and Project Costing iStore
Customizations
Custom Interfaces, code, and objects Custom seeded packages
R12 Environments Patch, Dev, Test, Training, Production Managed Gold Environment with Backups
Expect bumps in the road Extra clones Extra SRs Use Oracle Support Configuration Manager Extra Patches (111 patches) Other issues
DBA Team
Run through many iterations of practice build Optimize process to reduce manual steps & time Detailed build Instructions SysAdmin, Web, & Developers Same holds true practice and optimize documents Super Users Pre-upgrade shutdown plan Post upgrade Setups, Validation, Input Orders, Startup
Step 5 Continued
Apply 10.2.0.4 Database Patch (6810189) Apply Additional DB Patches (i.e., Latest CPU/PSU) Oracle/Toad Issue Package names listed multiple times
Upgrade OracleAS 10g 10.1.3.4 (.5 is latest) MetaLink Note 454811.1 lists latest Oracle AS 10.1.3.x Upgrade OracleAS 10g Forms and Reports MetaLink Note 437878.1 lists latest upgrade info OC4J Configuration Assistant Fails Developer Suite 10g Builders Now Included
Data Mining and OLAP need to be installed Had to rerun olap.sql and dminst.sql to be valid
Run Script to Fix Korean Lexers (dr$fnd_lobs_ctx$i max extents)
Step 8 Patching
Review List of All Known Application Patches and Download Use admrgpch to Group Patches Prior to Patching Review R12 Best Practices Increase Tablespaces Modify $APPL_TOP/admin/adovars.env - Increase Disable Custom Triggers Other Fixes to Prevent adworker Errors Enable Maintenance Mode with adadmin and Let it Rip ! 12.0.4 Upgrade Driver E-Bus Tax Pre-Install E-Bus Tax Data fixes cd $AU_TOP/patch/115/driver (u6394500.drv) adpatch options=nocopyportion, nogenerate portion Useful Unix utilities - screen, less, & gvim
ADJREOPTS
Step 8 Continued
Run Pre-Install Merge Patch Run Merge Patch (Includes 12.0.6) 12.0.6 long_running_jvm=false (MetaLink Note 761869.1) One-off Patches Not Included in a Merge Patch.
Post Patching Steps Use of Logical host names created challenges Run fnd_conc_clone.setup_clean SysAdmin Responsibility => Install => Nodes - Corrected host names and IP Addresses Fix FND_CONCURRENT_QUEUES 1000 Concurrent Manager Programs ARHMAILS - Mailstop Migration Runs 6.5 Hours Support provided new arhmails.sql (no patch)
Step 9 Continued
Provide the values required for creation of the new APPL_TOP Context file. Target System Hostname (virtual or normal) [pra1] : pra1 Target System Domain Name : cc.hazelden.org Target System Root Service [enabled] : Target System Web Entry Point Services [enabled] : Target System Web Application Services [enabled] : Target System Batch Processing Services [enabled] : disabled Target System Other Services [disabled] : Do you want to preserve the Display [prd:0.0] (y/n) ? : n Target System Display [pra1:0.0] : localhost:15.0 Database port is 1529 Do you want the the target system to have the same port values as the source system (y/n) [y] ? : y
Through adadmin - Generate message files - Generate forms files - Generate report files - Generate product JAR files and force generation Yes - Compile APPS schema - Compile menu information - Compile flexfields
MetaLink Notes 577644.1 and 371016.1
RUP6 APP-FND-01540: Unsuccessful logins since last session 11.5.10 Fix But Disables All Notifications
Credit Card Issues Migrated Credit Card Orders not Masked (Patch 7708802) Credit Card issues with back orders (still issue)
AP Suppliers and Bank Accounts (Now in TCA) Thoroughly check bank accounts migrated correctly External Bank account numbers missing (Oracle API to Update)
Continued .
Tax Issues E-Bus Tax Integrated with 3rd Party Taxing Solution Taxware EBTax Many Upgrade Issues (Note 602030.1) Multiple Issues with Tax Exemption migrations (Some fixed others not) Taxware does not work for Canada Need to use E-Bus Tax Workflow Issues After upgrading to 12.0.6, WFERROR is ending in Error (Note 815173.1) Workflow error alerts when customer is created/updated (Note 1070881.1) Workflow error alerts when creating Party Relationship for Org (Note 864353.1) Disable Workflow AP email Remittance Advice not used (Note 472389.1) Purge ICX_SESSION_ATTRIBUTES Issue R12 ICX: Limit Time = 24 (hours) (Seeded with 999) iStore 12.0.6 Lost ability for branded sign-in page (Note 732970.1)
Questions
Questions
Jeff Vold jvold@hazelden.org www.hazelden.org Hazelden Foundation And John Stouffer Independent Consultant john.w.stouffer@gmail.com www.justadba.com