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TRAINING AND DEVELOPMENT

Training

-organizations planned effort to facilitate


employees learning of job-related competencies (Noe,2008).

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Development -Formal education, job experiences, relationships and assessments of personality and abilities that help employees prepare for the future (Noe,2008).

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Purpose of training & development

Organize and facilitate the learning process

Expedite acquisition of the knowledge, skills,


and abilities required for effective job performance

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Provide employees with career growth opportunities consistent with corporate

goals, objectives, and strategies

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Training program
-Significant long-term training activity which (as opposed to a training project)

comprises of a series of courses

General types:

training program for non-managers

training programs for managers


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Training program for non-managers


On-the-job training -employees receive actual work training whilst

remaining inside the workplace

Vestibule school -off the job training (with similar equipment)conducted outside of the workplace

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Apprenticeship program -a combination of on the job training and

experiences with classroom instruction

Special courses -provide more emphasis on education rather than training

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Training programs for managers


Four areas :

decision making skills


interpersonal skills job knowledge organizational knowledge

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Training programs for managers


Methods of enhancing decision making skills of a manager

In-basket Management games Case studies

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Training programs for managers


Methods of developing interpersonal competence of a manager

Role-playing Behavior modeling Sensitivity training Transactional analysis

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Training programs for managers


Methods to acquire knowledge about the actual job the manager is currently holding

On-the job experience Coaching Understudy

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Methods to increase the managers knowledge of the total organization

Position rotation Multiple management

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Training and development process


Assessment and analysis for the need in training.

Training program design.


Training program development. Implementation and delivery of training. Training evaluation

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PERFORMANCE APPRAISAL
-systematic, periodic and impartial rating of an employee's excellence, in matters

pertaining to his present job and his


potential for a better job (Edwin Flippo)

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PERFORMANCE APPRAISAL
-systematic evaluation of the individual with regards to his or her performance on the job

and his potential for development (Dale


Bleach)

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Steps in Performance Appraisal


Establish performance standards Communicate standards to raters and

ratees
Measurement of performance Comparison of performance to standard

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Communicate performance to employees/ratees

Discussion of performance to employees


Improvement of performance Follow-up

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Objective of performance appraisal

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Ways of Appraising Performance

Rating scale method Essay method

Management by objectives method


Assessment center method

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Checklist method Work standards method

Ranking method
Critical-incident method

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Thank you !

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