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Poonam is a Corporate Freelance Trainer. Poonam specializes in training and supporting organizations and its individuals in their efforts to achieve their objectives. Prior to Freelancing , she has Served the Corporate World for more than 9 yrs and held several Important Positions like Training Manager, HR Trainer, Soft Skills Trainer & Personality Development Trainer in varied industries like Insurance, Academic, IT & BPO. Poonam is a Certified Personality Development & English Enhancement Trainer from Grey Cells India. She holds a Bachelors Degree in Commerce and a Diploma in Human Resource Management from Welingkar. Poonams approach involves working closely with an organization to understand its specific training needs to provide winning training solutions. Her passion for facilitation and knowledge transfer has built lasting relationships. Her style is simple and highly personalized. The training technique is entirely focused on EXPERIENTIAL LEARNINGS with the use of Group & Individual Activities, Case Studies, Role Plays, Adult Learning Principles and Thought & Introspection sessions. She is a strong and versatile communicator, and has handled training in English, Hindi & Marathi language. Poonams background also enables her to effectively adapt and develop programs specific to the unique organizational environments and cultures.
Have designed Customized Inbound & Outbound Training Workshops through Training Need Analysis & Imparted Training on the following Topics:
POWER OF DISC Relationship Management Workshop for Managers. EFFECTIVE COMMUNICATION SKILLS CLIENT RELATIONSHIP MANAGEMENT CUSTOMER SERVICE WORK LIFE BALANCE SELF MANAGEMENT PRESENTATION SKILLS WORKPLACE ETIQUETTE CONFLICT MANAGEMENT TEAM MANAGEMENT SUCCESS (MOTIVATIONAL WORKSHOP FOR FRESHERS) INTERPERSONAL RELATIONSHIP COUNSELLING SKILLS WORKPLACE ETIQUETTE LEADERSHIP PERSONALITY DEVELOPMENT & PUBLIC SPEAKING SELLING SKILLS TIME MANAGEMENT TEAM BUILDING POWER OF PROBING( FOR MANAGERS) EMOTIONAL INTELLIGENCE
Employability Skills
Behavioral Training
Sales Training
Soft Skills
Retail Training
Role Plays
Over 10 Yrs of Experience in Training Soft Skills , Behavioral , Outbound & Sales Training