Beruflich Dokumente
Kultur Dokumente
LORIVI MAY CRUZ, RN, MSN JOVEN BANDELARIA, RM, RN, MAN ROMUALDO CLEMENTE RN, MSN
ASSIGNMENTS
All assignments must be computerized, printed in a short bond paper (Name, Section, Group, Nursing Unit)
ASSIGNMENT 2
ASSIGNMENT 3 ASSIGNMENT 4
DAY 1
DAY 2 DAY 2
LEGAL RESPONSIBILITY
MANAGEMENT OF RESOURCES, ENVIRONMENT AND EQUIPMENT QUALITY IMPROVEMENT:
ASSIGNMENT 5
ASSIGNMENT 6 ASSIGNMENT 7 ASSIGNMENT 8
DAY 3
DAY 3 DAY 4 DAY 5
COMMUNICATION
CUSTOMER SERVICE HEALTH EDUCATION SAFE AND QUALITY NURSING CARE
ASSIGNMENT 9
ASSIGNMENT 10 ASSIGNMENT 11 ASSIGNMENT 12
DAY 6
DAY 6 DAY 7 DAY 7
ASSIGNMENT 2
ASSIGNMENT 3 ASSIGNMENT 4
DAY 2
DAY 3 DAY 4
LEGAL RESPONSIBILITY
MANAGEMENT OF RESOURCES, ENVIRONMENT AND EQUIPMENT QUALITY IMPROVEMENT:
ASSIGNMENT 5
ASSIGNMENT 6 ASSIGNMENT 7 ASSIGNMENT 8
DAY 5
DAY 6 DAY 7 DAY 8
COMMUNICATION
CUSTOMER SERVICE HEALTH EDUCATION SAFE AND QUALITY NURSING CARE
ASSIGNMENT 9
ASSIGNMENT 10 ASSIGNMENT 11 ASSIGNMENT 12
DAY 9
DAY 10 DAY 11 DAY 12
1. RECORDS MANAGEMENT:
Health Information and Management System
Study: http://www.makatimed.net.ph/main.php?flow=N§ion=N ews&id=751#content http://www.indracompany.com/en/noticia/indra-implementsits-healthcare-system-at-makati-medical-center-thephilippines-most-importa
1. What are the barriers (at least 2) that can affect the
application of this technology (electronic health record) to your current nursing unit? 2. What will be your strategy for the application of this technology?
your current nursing unit? (at least 2) 2. What will be your strategy to prevent occupational injuries?
4. QUALITY IMPROVEMENT:
Nursing Audit
Study: http://currentnursing.com/nursing_management/nursing_au dit.html Identify at least one deviations in any of the structure, process or outcome in your current nursing unit which needs quality improvement. Give the corrective and preventive measures for the above deviation.
5. COMMUNICATION:
Nurse-Patient Communication
Study: http://www.patientprovidercommunication.org/pdf/9.pdf Which among the nurse-patient communication training models is applicable in your current unit? What are the advantages and disadvantages of your chosen training model?
6. CUSTOMER SERVICE
Study: http://www.quality-patient-experience.com/supportfiles/nurse-patient-relationship-beyond-customerservice.pdf http://www.pwc.com/us/en/press-releases/2012/moment-oftruth-for-healthcare.jhtml http://www.cbsnews.com/8301-505143_162-57354204/the6-best-words-in-customerservice/?tag=contentMain;contentBody What improvements in Customer Service can ne applied in your current nursing unit?
7. HEALTH EDUCATION
Identify one of the top learning need in the majority of the staff in your current nursing unit (show your basis for this need) and develop education plan and material.
environment 2. Identify any deficiencies and develop strategies to address priority gaps.
12. RESEARCH
Give two research proposals (research title, rationale, major and minor problems) that can be done in your current area.
AFFILIATING AGENCY/ TRAINING GROUND FOR LEADERSHIP AND MANAGEMENT: MAKATI MEDICAL CENTER
Core Competencies
Our nurses are trained in 12 areas of competence:
1. 2. 3. 4. 5. 6. 7. 8.
9.
10. 11. 12.
Safe and quality nursing Management of environment and resources Health and education Legal responsibility Ethico-moral responsibility Personal and professional development Quality improvement Research Records management Communication Collaboration and teamwork Customer service
throughout all areas of operation, encompassing clinical skills, caring, customer relations and even financial and logistics planning
Nurturing our nurses and cultivating their skills through
protocols, nursing policies, and procedures to align them with ever-rising global standards
General Nursing Units High Risk Nursing Units and Progressive Care Operative Services Emergency Department / Outpatient Services Professional Development and Training Center for Excellence and Ancillary Services
We also have special training for pain management, cancer, heart and blood vessels, peritoneal conditions,Hemodialysis, and Triage nursing to prepare them for the particular demands of the Emergency Room. MakatiMed is also affiliated with the Makati Medical Center College of Nursing.
Our Belief
MakatiMed nurses believe that everyone should be treated with dignity, courtesy and compassion, and that the quality of care they provide should be unaffected by race, culture and religious belief. Your nurses believe that your rights must be respected and your physical, psychological and spiritual health valued at all times. To instill this belief in all your nurses, we hold annual workshops and even offer outside training to our qualified staff.
Vice President/Director: Malou P. Furio, RN, PhD Assistant Vice President: Antonio G. Gabriel, RN Clinical Nursing Services: Renante O. Medina, RN Critical Care Nursing Services: Grace A. Francisco, RN Emergency Nursing Services: Nelly D. Sagun, RN High Risk Nursing Services: Catherine B. Noora, RN Nurse Safety & Quality: Rommel E. Alegre, RN Operative Nursing Services: Antonio Gabriel, RN (OIC) Prof. & Ancillary Nursing Services: Ma. Lourdes P. Tupaz, RN Professional Development and Training: Ivy Gay S. Alcantara, RN Workforce Management: Maria Rhomeva D. Silvederio, RN
CHARGE NURSE
JOB SUMMARY
Provides leadership in assessing, planning, implementing, and evaluating patient care in specific unit/s assigned to him/ her during his/her shift. He/she is responsible in ensuring that agreed standards and all regulatory requirements are complied with. He/she manages all the assigned staff, equipments and material resources in the unit. Ensures that continuity of care with other shifts and teamwork are maintained and promoted all the time.
of the unit. Ensures that: a. A comprehensive history and physical examination is completed in each patient. b. assessment data are organized, accurate, complete, accessible and confidential. c. reports and records are assessed and interpreted. d. pertinent information are communicated among the members of the health team such as: i. Accurate identification of patient ii. Complete consent form iii. Vital signs and time taken iv. Laboratory / diagnostic results v. Nurses progress notes
6. Plans nursing care as follows: a. Directs / supervise Staff Nurses in the formulation of nursing care plan. b. Ensures that salient patients problem are identified. c. Desired outcomes specific to the problems are formulated. d. Nursing care plan is documented. 7. Demonstrates knowledge and skill in the following: a. All unit specific nursing procedures b. Care and use of all unit specific equipment/ supplies.
8. Plans ways to solve problems and make improvements in the delivery of patient care. 9. Participates in the orientation and evaluation of new employees and other in-service training programs. 10. Supervises personnel in the implementation of Nursing standards and procedures of the unit. 11. Ensures that doctors order are carried out and implemented as prescribed. 12. Keeps the Unit Manager informed of needs, problems, incidents and other reportable situations during the shift.
13. Assist in the investigation of problems, irregularities and non- conformances. 14. Demonstrates effective infection control practices conscientiously (ex. Waste disposal, correct hand washing, use of personal protective equipment). 15. Performs nursing audit and patients rounds. a. Makes nursing rounds to assess qulaity of patient care and to identify problems and needs. b. Performs random chart audit to assure complete and accurate documentation of care plan during the shift. 16. Endorses all completed and contemplated procedures and all pertinet data of the all patient to the incoming shift and whenever he/she goes out of the unit.
17. Responds to and provide appropriate nursing action for emergent situations. 18. Demonstrates understanding of role in hospital emergencies, fire and disaster. 19. Conducts self professionally at all times. 20. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, practices and processes. 21. Actively participates and assist in quality improvement activities. 22. Performs other task as assigned.
QUALIFICATIONS:
Registered Nurse in the Philippines 2. 1 to 2 years staff nurse experience 3. Completed Preceptorship Seminar and Charge Nurse Seminar
1.
UNIT MANAGER
JOB SUMMARY Provides leadership in assessing, planning, implementing, and evaluating patient care in specific unit/s assigned to him/ her during his/her shift. He/she is responsible in ensuring that agreed standards and all regulatory requirements are complied with. He/she manages all the assigned staff, equipments and material resources in the unit. Ensures that continuity of care with other shifts and teamwork are maintained and promoted all the time.
Maintains attentiveness to customers need; initiates steps that will comply with their requirements to meet and exceed their expectation. Assesses the number and level of personnel needed to provide quality patient care in the unit during the shift. Ensures that: a. The health status of all patients is assessed as outline in the Standards of Nursing Practice in their respective unit/s. b. The assessment data are organized so that they are accurate, complete, accessible and confidential. c. Records and reports are assessed and interpreted. d. Pertinent information are communicated among health team members, such as: accurate identification of patient, complete consent form, vital signs and time taken, pre-anesthesia evaluation, confirmation of surgical site, pre operative medication and time given, laboratory/ diagnostic results, last oral intake, elimination, admissions, transfer and discharge, laboratory results, significant change in patients health status.
4. Prepares bi-weekly schedule of staff. 5. Directs staff in the implementation of the standards of nursing practice, policies, procedures, guidelines, work instruction and protocols. 6. Demonstrates knowledge and skill in the following: a. all unit-specific nursing procedures b. care and use of all unit-specific equipments/ supplies 7. Plans ways to solve problems and make improvements in the delivery of patient care. 8. Participates in the orientation, continuing education programs and other in-service training programs of the staff. 9. Develops in-service training for the unit. 10. Participates in related quality management system and quality assurance activities of the hospital. .
11. Leads in the development of continuous quality improvement activities. 12) . Demonstrates effective infection control practices conscientiously ( ex. Waste disposal, correct hand washing, use of personal protective equipments. 13. Conducts a thorough investigation of problems, irregularities and non-conformances. 14. Analyze incident reports, corrective action report, customer complaints and other related reports and take appropriate actions. 15. Monitor compliance to a. hand hygiene practices b. Physical examination schedules of all staff.
16. Performs nursing audit and patient rounds. a. Makes nursing rounds to assess quality of patient care and to identify problems and needs. b. Performs chart audit of all patients on a daily basis to ensure complete and accurate documentation of care plan. 17. Conducts regular staff meeting. 18. Ensures that the following are collated and updated a. PRC licenses of all times b. Professional Tax receipt c. Annual Membership of specific organization d. Training certificates. 19. Responds to and provide appropriate nursing action to emergent situations. 20. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, practices and processes.
23. Actively participates and assist in quality improvement activities of the department. 24. Conducts regular performances appraisal of all nursing personnel. Recommends personnel for recognition/ promotion. 25. Accomplishes progress reports monthly reports as needed. 26. Acts as a member of the Quality Leaders of the hospital. 27. Assumes other function as delegated by the Department Manager or as maybe required of the job.
QUALIFICATIONS
Registered Nurse with at least 9 units of Master Degree in Nursing 2. Have at least 5 years experiences in clinical nursing, inclusive of 1-2 years Nursing Administration Experience.
1.
SHIFT MANAGER
JOB SUMMARY Responsible for overseeing all nursing activities during an assigned shift to ensure compliance to hospital standards and standards of nursing practice directed towards of safe and quality health care.
3.4. Provides supervision as necessary in matters related to the following: 3.4.1. Execution of responsibilities of the Charge Nurse 3.4.2 Admission, Transfer and discharge. 3.4.3. Performance of complex nursing procedures. 3.4.4. Drug Administration 3.4.5. Intravenous Therapy Procedures. 3.4.6. Utilization of equipment 3.4.7 Emergency Code Maxicart
4. Serves as a role model of excellent customer service and patient care by: 4.1 Responds constructively to the needs of all those he/she interacts with on a daily basis. 4.2 Assesses and monitors customer sat5isfaction and responding promptly to voiced and identified concern. 4.3. Acts as a clinical resource/expert to all staff. 4.4 Acts to investigate and remedy patient complaints received within the staff, physicians, patient relations and memebrs of the other departments or healthcare team. 4.5 assist in monitoring customer satisfaction. 4.6 Acts as a consultant to unit personnel, external customer, and/or individuals from other disciplines. 4.7 Serves as a resource to staff to improve/develop/expand knowledge base for patient care decisions.
5. Ensures adequate staffing of all nursing units during the shift. 5.1. Reviews work schedule, staff assignments and other relevant endorsement utilizing the appropriate documents and/or reports. 5.2. Recommends and facilitates changes in personnel assignments as approved by the respective Department Managers. 5.3 Directs Charge Nurse on duty in the implementation of recommended actions.
6. Performs random chart audit to assure complete and accurate documentation of care plan. 6.1. Reviews all chart of patients schedule to undergo any surgical or invasive procedures. 7. Supports ongoing clinical practice. 7.1. Participates in research activities to explore, validate and direct delivery of care for specific patient populations. 7.2. Facilitates implementation of new clinical practice techniques among the nursing staff .
8. Collaborates with other departments as deemed necessary utilizing appropriate communication techniques and proper channel of communication. 8.1. Implements policies and procedures on admission and discharge of patient. 8.2 Discusses relevant matters regarding with the Admitting personnel. 9. In case of fire/ earthquake / disaster; 9.1 Maintains close liaison with other unit brigade managers. 9.2 Liaise with fire department service upon arrival. 9.3. If necessary; decide on transport and relocation of patients in close coordination with the floor brigade managers. 9.4Coordinates activities in the evacuation and communicate situation to the ED Officer.
10. Actively participates in divisional activities such as inservice training programs, supervisory meetings, timely submission of statistics. 11. Demonstrates effective infection control practices conscientiously ( ex. Waste disposal, correct hand washing, use of personal protective equipments). 12. Responds to and provide appropriate nursing action for emergent situations. 13. Demonstrates understanding of role in hospital emergencies, fire and disaster. 14. Conducts self professionally at all times
15. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, practices and processes. 16. Actively participates and assist in quality improvement activities. 17. Manages workload and assignments effectively. 18. Acts as a member/ Chairperson of any Hospital Committees. 19. Performs other functions as delegated by the Director of Nursing or as maybe required of the job.
QUALIFICATIONS
Registered Nurse with at least 9 units in Masters Degree in Clinical or Nursing Administration. 2. Have at least ten (10) years experience in administrative and clinical nursing.
1.