Human Resource Policies and Practices

Contents

Selection Practices Performance Evolution

Managing Diversity in Organizations

Out-sourcing: Challenges for HR Global Implications

Selection Practices

To know who the right people are Matching individual characteristics Employee performance and satisfaction suffer

How the Selection Process Works?

Applicants go through several stages They can be rejected any time Interest of time

Initial Selection
Its an initial device The first information applicants submit Preliminary Rough cuts

Examples

Application forms Background checks

Substantive Selection

The second stage of selection Called as Heart of Selection Process It observes the performance and the abilty of applicants Examples

Written tests Performance Tests Interviews

Contingent Selection

Applicants after passing the substantive selection methods, they are basically ready to be hired, contingent on a final check.

One common contingent method is a drug test.

Drug testing is controversial.

What is evaluation?

Assess the amount or value of, importance or quality of something or someone.

Performance of Evaluation

This shows how the choice of a performance can be an important force influencing employee behavior.

Purpose of Performance Evaluation

Also refers to performance appraisal Serves a number of purposes Helps management to make general human resource decisions

What do we evaluate?
Individual Task Outcomes Behaviors Traits

Who should do the Evaluating?

Traditionally the tasks has fallen to the managers. Managers are held responsible for their employees performance, but that logic may be flawed, others may be able to do the job better.

Methods of Performance Evaluation

Written essays Critical Incidents Graphic rating scales Behaviorally Anchored rating scales(BARS) Forced comparisons

Suggestions for improving Performance Evaluation

Use Multiple evaluators Evaluate selectively Train evaluators

Provide employee with due process

What is Managing Diversity ?

It means recognizing that there is no such thing as the average workers and that competitive advantage can be gained by those organizations that value and accommodate difference. Managing diversity has become an increasingly important thing in today's business organization.

Why Managing Diversity is Important?

The growing diversity of the workforce in terms of its multicultural nature as well as gender and ability is a really important difference. This range of ideas and different concepts associated with ways of using and managing diversity can be enhanced so that employees contribute their perception and their different techniques to tackle the problems.

Categories of diversity

Primary: Genetic characteristic that affect a persons self image and socialization appear to be unlearned and are different to modify. Secondary: Learned characteristics that a persons work experience, income, martial status, religious beliefs, geographic location, parental status and behavioral style all are the secondary category.

What is Out-sourcing?

Process in which a company uses the services of a third party to take care of its HR functions. To facilitate yourself with the skill of any vendor. To complete the task in minimum and specified time.

Challenges of HR

Companies can lose the strength in ability of competing if they depend to much on vendors. Do not allow mutual dependence to be created because it increases the risk for the company as well as the vendor. The risk of confidential information may reveal to its competitors by outsourcing contract with vendors is increased. To protect itself from various risks company should rely on detailed legal documents with vendors.

Advantages & Drawbacks of Outsourcing

HR Outsourcing enables the internal HR staff to focus on strategic activities that add more value to the business. It creates the decentralized structure that supports flexibility. HR outsourcing also helps in access to new ideas and approaches outside the organization. High cost, low quality and fear to lose control are some of the most common drawbacks of HR outsourcing.

Outsourcing of Business & Legal Process

A common trend these days is the outsourcing of several jobs to a nation where a skilled workforce(labor) is easily available and costs are low. Several kind of process are outsourced from western countries to the countries in the east like; Business Process Outsourcing (BPO) Knowledge Process Outsourcing (KPO) Legal Process Outsourcing (LPO)

Global Implications

Selection Performance Evaluation

Selection

A recent study of 300 large organizations in 22 countries demonstrated that selection practices differ by nation.
A few common procedures were found for instance, the use of educational qualification in screening candidates seems to be universal practice.

Selection

For the most part however the different countries tend to emphasis different selection technique Certain culture may find structured interviewed to belief about how one should conduct an interpersonal interaction.

Performance Evaluation

Individual - oriented culture performs evaluation system more than informal system. U.S and Canadian organization hold people responsible for their action because people in these countries believe they can dominate their environment. Some countries have short term time orientation. Managers traditionally emphasis the individual in performance evaluation.

The End
Thank You