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SOCIAL NETWORKING
A social networking service is an online service, platform, or site that focuses on facilitating the building of social networks or social relations among people who, for example, share interests, activities, backgrounds, or real-life connections.
twitter
Fastest
network 75 million users by 2011 Micro-blogging service 140 characters Twitter profiles Twitter advertising
twitter in business
Plan
your approach Remember Twitter's limitations Attract followers Fresh is best Harness your followers' followings Segment your audience Track your Twitter results
YouTube
Began
in 2005 Largest video search engine free and highly popular video sharing service Single click sharing entertainment, promotions and instructions YouTube videos YouTube Insight
YouTube in business
Include
a 'call to action' Manage feedback Improve your search engine optimisation Promote your customers Encourage video sharing Track your YouTube results
People in professional occupations Founded in Dec 2002 and launched on May 5, 2003 Used for professional networking As of Jan 2013 200 million registered customers in 200 countries
flickr
Owned
Flickr in business
Advertise your company, products, services Upload quality photos Write appropriate text Find and join appropriate groups Link prominently from your web site to flickr Take part in the Flickr community
Pros.
Keeping in touch with family and friends from across the nation and the world
Old friends - reconnecting
Constant flows of information. Breaks down barriers between people Obtain information from their demographics
Customer insight
Responding in real time to customer
Pros Cont.
Make valuable business connections Build your brand Decrease market research costs More penetration into the market
Cons.
The risk of identity theft and fraud. The personal information of users can be used. Spreads rumors Wastage of time Business become more exposed. Competitors too will be getting information about as easily.
Conclusion
Increase in mobile social media usage Evolving social advertising Managing big data