ISO Certification and Quality awards

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Objective

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A Brief History of ISO

The organization which today is known asISObegan in 1926 as the International Federation of the National Standardizing Associations (ISA). This organization focused heavily on mechanical engineering. It was disbanded in 1942 during the second World War but was reorganized under the current name, ISO, in 1946. The name, "ISO" is not an acronym but was derived from the Greek word "isos" meaning "equal". The bulk of the work of ISO is done by the 2700 technical committees, subcommittees and working groups. Each committee and subcommittee is headed by a Secretariat from one of the member organizations. TheAmerican National Standards Institute(ANSI) is the United States representative to ISO. The ANSI ASC Z-1/ASQ Standards Group coordinates the United States representation in the ISO Technical Committees 176 and 207 which are concerned with the ISO 9000 and ISO 14000 standards respectively.

ISO Organization

ISO/IEC JTC 1 is Joint Technical Committee 1 of the International

Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). It deals with all matters of information technology.

How does ISO develop standards?

International Standards are developed by ISO technical committees (TC) and subcommittees (SC) by a process with six steps

Stage 1: Proposal stage Stage 2: Preparatory stage Stage 3: Committee stage Stage 4: Enquiry stage Stage 5: Approval stage Stage 6: Publication stage

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Steps To ISO Registration

Registration Objective Select Appropriate Object Develop & implement the quality system Select third party registrar & apply Perform self-analysis audit Submit quality manual for approval Pre-assessment by registrar Take corrective actions Final assessment by registrar Registration
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Choosing a certification body

When choosing a certification body it is a good idea to:

Evaluate several certification bodies Bear in mind that the cheapest could be more costly in the long run if its auditing is below standard. Ask whether the certification body implements ISO/IEC 17021:2011, Conformity assessment Requirements for bodies providing audit and certification management systems Ask whether the body is accredited.. Accredited certification bodies can be identified by contacting the national accreditation body in your country.

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ISO does not perform certification

ISO develops International Standards, including anagement system standards. It is not involved in the certification to any of the standards it develops. Certification is performed by external certification bodies, which are largely private. Some of them are Det Norske Veritas , Bureau Veritas Certification (India) Pvt. Ltd.,BSI India Pvt , QMS Certification Services Pvt. Ltd.
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TYPES OF CERTIFICATIONS & logo

ISO 9000 Quality management ISO 14000 Environmental management ISO 3166 Country codes ISO 26000 Social responsibility ISO 50001 Energy management ISO 31000 Risk management ISO 22000 Food safety management ISO 4217 Currency codes ISO 639 Language codes
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ISO 9000

The ISO 9000 family addresses various aspects of quality management and contains some of ISOs best known standards.

ISO 9001:2008 - sets out the requirements of a quality management system ISO 9000:2005 - covers the basic concepts and language ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity. ISO 19011:2011 - sets out guidance on internal and external audits of quality management systems.

ISO 9001:2008-can be used by any organization, large or small, regardless of its field of activity. It is implemented by over one million companies and organizations in over 170 countries. Group-3 Sec-B

Contd..

Principle 1 Customer focus Principle 2 Leadership Principle 3 Involvement of people Principle 4 Process approach Principle 5 System approach to management Principle 6 Continual improvement Principle 7 Factual approach to decision making Principle 8 Mutually beneficial supplier relationships Source:http://www.iso.org/iso/qmp_2012.pdf
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ISO 14000 - Environmental Management

ISO 14001:2004

Sets out the criteria for an environmental management system and can be certified to. Maps out a framework that a company or organization can follow to set up an effective environmental management system. It can be used by any organization regardless of its activity or sector.

Ford Motor Company's North Penn facility, near Lansdale in Montgomery County, has been certified under the international environmental standard ISO 14001. The benefits of using ISO 14001:2004 can include:

Reduced cost of waste management Savings in consumption of energy and materials Lower distribution costs Improved corporate image among regulators, customers and the public

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STAR INDUSTRIES
Waste Recycle and Management

It was established in Jan 2012 located at Vijayavada in Andhra Pradesh Objective: Used Tires are recycled in to Petrochemical products

Techniques uses: Pyrolysis: Pyrolysis is a thermochemical decomposition of organic material at elevated temperatures in the absence of oxygen. Pyrolysis typically occurs under pressure and at operating temperatures about 430 C (800 F). Three categories of industries
GREEN CATEGORY ORANGE CATEGORY RED CATEGORY

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Steps followed by company to get ISO 14000

E H S policy E-environment H-Health S-safety Every employee must wear safety ear muff , safety glouse , safety shoes , safety suits. All the guidelines must follow for at least 3 years then only plant can go for external ISO audit. If plant fulfills the all guideline in external audit it will get ISO certification from certification body .
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Steps to keep Environment clean

To avoid air pollutionBaghouse Dust Collectors Scrubbing Machines are installed at surroundings.

To avoid water pollutionETP-Effluent Treatment plant

No soli pollution-because all machines are above the ground level.

ISO 26000 - Social responsibility

ISO 26000 provides guidance on how businesses and organizations can operate in a socially responsible way. NEC Corporation(Japan) ISO 26000:2010 provides guidance rather than requirements The standard was launched in 2010 following five years of negotiations between many different stakeholders across the world.

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ISO 22000 - Food safety management

The ISO 22000- family of International Standards addresses food safety management. E.g :M.A. Silva Corks, USA(M.A. Silva Cortias, Lda, wine Suppliers portages company) As many of today's food products repeatedly cross national boundaries, International Standards are needed to ensure the safety of the global food supply chain.

ISO 22000:2005 contains the overall guidelines for food safety management. ISO/TS 22004:2005 contains guidelines for applying ISO 22000 ISO 22005:2007 focuses on traceability in the feed and food chain ISO/TS 22002-1:2009 contains specific prerequisites for food manufacturing ISO/TS 22002-3:2011 contains specific prerequisites for farming ISO/TS 22003:2007 provides guidelines for audit and certification bodies Group-3 Sec-B

ISO 31000 - Risk management

ISO 31000:2009

provides principles, framework and a process for managing risk. Using ISO 31000 can help organizations increase the likelihood of achieving objectives, improve the identification of opportunities and threats and effectively allocate and use resources for risk treatment. Organizations using it can compare their risk management practices with an internationally recognized benchmark, providing sound principles for effective management and corporate governance.

BSI Grouop (U.K)

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ISO 50001:2011:Energy Management System

ISO 50001:2011

supports development of an energy management system (EnMS).

ISO 50001:2011 provides a framework of requirements for organizations to:

Develop a policy for more efficient use of energy Fix targets and objectives to meet the policy Use data to better understand and make decisions about energy use Measure the results Review how well the policy works, and Continually improve energy management. Bentley Motors has now become the first United Kingdom automotive plant to implement and certify to ISO 50001:2011, Energy management systems.
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ISO 639-Language codes

Uses of ISO 639

Example for bibliographic purposes, in the library community. computerized systems, and The representation of different language versions on websites.

ISO 639 code for Hindi-hi ISO 639 code for Telugu-te

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ISO 4217-Currency codes

ISO 4217 is the International Standard for currency codes. The most recent edition is ISO 4217:2008. The purpose of ISO 4217:2008 is to establish internationally recognized codes for the representation of currencies. Currencies can be represented in the code in two ways: Alphabetic code

The alphabetic code is based on another ISO standard, ISO 3166, which lists the codes for country names. The first two letters of the ISO 4217 three-letter code are the same as the code for the country name, and where possible the third letter corresponds to the first letter of the currency name.

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Contd..

For example:

The Indian rupee is represented as-IN from India and R from Rupee :INR The US dollar is represented as USD - the US coming from the ISO 3166 country code and the D for dollar.

Three-digit numeric code:

The three-digit numeric code is useful when currency codes need to be understood in countries that do not use Latin scripts and for computerized systems. Where possible the 3 digit numeric code is the same as the numeric country code.

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Global Adoption-Top 10 Countries

300000 270000 240000 210000 180000 150000 120000 90000 60000 30000 0 China Russia

No.Of Certificates

Japan

UK

USA

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Quality Awards
International Awards

National Awards

Malcolm Baldrige National Quality Award (MBNQA) The Deming Prize -- Japan Quality Award European Foundation of Quality Management Asia-Pacific Quality Organization Australian Organization for Quality

Rajiv Gandhi National Quality Award

The Golden Peacock National Quality Award

IMC Ramakrishna Bajaj National Quality Award

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Quality Awards & LOGOs

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Golden Peacock Awards2012

Innovation Management Award (GPIMA)

Mahindra Rural Housing Finance Limited

National Training Award (GPNTA)

Hindustan Aeronautics Ltd

Innovation Award (GPIA)

Spice Mobility Ltd

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Global Corporate Social Responsibility (GPGACSR)

SanDisk Corporation USA

Occupational Health & Safety Award (GPOHSA)

Maruti Suzuki India Limited Gurgaon

GOLDEN PEACOCK ECO-INNOVATION AWARD Limited Pune

Gabriel India

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Environment Management Award

Tata Motors Limited, Jamshedpur

National Quality Award (GPNQA) Mahindra & Mahindra Ltd (Farm Division)

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Benefits Of ISO

For business: Cost savings Access to new markets Increased market share Environmental benefit

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For government:

Expert opinion Opening up world trade

ISO standards draw on international expertise and experience and are therefore a vital resource for governments when developing regulations. For Society: ISO has over 19 500 standards touching almost all aspects of daily life.

When products and services conform to International Standards consumers can have confidence that they are safe, reliable and of good quality. For example, ISO's standards on road safety, and secure medical packaging are just a selection of those that help make the world a safer place. International Standards on air, water and soil quality, on emissions of gases and radiation and environmental aspects of products contribute to efforts to preserve the environment and the health of citizens.
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Conclusion

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R e f e r e n c e s

more information at http:// www.iso.ch http://www.iso.org/iso/qmp_2012. pdf Books :Production & Operations Management byR.Panneerselvam

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Presented by Tata Satish Kumar(121247) Deeraj Ratnakar Reddy Motati(121214) Chandan Nalli(121226) Ram Kumar Ruthala(121237) Akash Kumar Ray(121203)

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