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Introduction
The order entry/sales (OE/S) process includes the first four steps in the order-to-cash process
1. 2. 3. 4. pre-sales activities sales order processing picking and packing the goods shipping
Billing and processing the customer payment, are described in Chapter 11, the billing/accounts receivable/cash receipts process
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P-1: Enter customer order close to where the order is received P-2: Customer credit check
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P-3: Populate input screens with master data P-4: Programmed edit checks
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P-10: One-for-one checking of picking ticket with the goods P-11: Enter shipment data in shipping P-12: Turnaround document
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P-14: Independent shipping authorization P-15: One-for-one checking of goods, picking ticket, sales order M-1: Independent customer master data maintenance M-2: Review open sales orders (tickler file) M-1
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INTRODUCTION
The billing/accounts receivable/cash receipts (B/AR/CR) process is an interacting structure of people, equipment, methods, and controls designed to create information flows and records that accomplish the following: 1. Support the repetitive work routines of the credit department, the cashier, and the accounts receivable department 2. Support the problem-solving processes of financial managers 3. Assist in the preparation of internal and external reports
P1: Review shipped not billed sales order P2: Compare the input shipping notice to the sales order master data P3: Independent billing authorization P4: check for authorized prices, terms, freight, and discounts P5: Independent pricing data
P8: Procedures for rejected units M1: Confirm customer accounts regularly M2: Computer agreement of batch totals
P1: Immediately endorse incoming checks P2: Turnaround documents P3: Enter cash receipts close to where cash is received P4: Edit cash receipts for accuracy P5: Compare input data with master data P6: Manual agreement of batch totals P7: Procedures for rejected inputs P8: One-for-one checking of deposit slip and checks.
M1: Immediately separate checks and remittance advices M2: Reconcile bank account regularly M3: Monitor open accounts receivable