NEW SERVICE DEVELOPMENT OF kare4U

Presented By : Dip Das 12DM014 Mahesh Satapathy - 050 Chinmayee Sahoo 12DM030 Monalisa Sahoo 12DM102

New Service Development

The new service development process involves recognizing chances and opportunities in a fast changing technological environment Concerns all the activities involved in realizing new service opportunities, including product or service design, business model design, and marketing Service development is mostly seen as growing an enterprise through a number of marketing techniques. The two main questions necessary to this approach are: How do we find, reach, and approach customers? How do we keep these customers satisfied with new possible services?

Innovative technology provides important opportunities for new service development. For a company to stay competitive, it is important to keep services and processes up to date.

New Service Development Process

service concept development Includes objectives and strategy, idea generation and screening, concept development and testing service system development relates to ideas about how to meet customer needs, and it should start from a thorough description of customer requirements and how NSD can meet those requirements to the customers satisfaction service process development builds a sequence of activities that must take place for the service to function or be effectively delivered.

How did they perceived to this idea.??

Do you know??

In some parts of the nation, it can take as long as nine weeks to see a family practitioner, according to a 2012

report that compared wait times in 15 states.

According to the official statistics available with the

health ministry, the total number of registered allopathic

doctors in the country is 5.5 lakh. The doctor-population ratio works out to 1:2000 approximately. There are around 3.72 lakh nurses in the country and the nurses-population ratio comes to 1:2950. http://zeenews.india.com/news/nation/doctor-population-ratio-at1-2000-in-india_744544.html

About Kare4U

Kare4U, one of the fastest growing start-up organizations bringing Innovation in the Healthcare industry, having branches in several other cities across India. Kare4U is a start-up software organization by 60+ professionals from the field of IT and Medical Enable Doctors and Hospitals to achieve regulatory compliance faster than competitors which are being enforced by Indian Government on a regular basis to ensure better service to Patients with the help from our innovative product HKare

Kare4U calls for a marriage between Medical and Technology and the partnership would help in bringing Technology Innovation helping the doctors & hospitals in optimizing the service time, process and reducing the overheads while achieving the compliance needed to operate within the Indian Healthcare Industry.

Motivation & Mission

Motivation is to redefine todays Doctor and Patient relationship and optimize the overall services provided by the doctors following the regulatory need. Mission is also to help bring a change in Doctors life so that they have a better work-life balance by adopting technology innovation.

Features Of Kare4U

Kare4U is web enabled seamlessly integrated application supporting distributed Centre transactions Compliance to International Standards practices: ICD 10 (WHO standard for physician diagnosis

Health Level Seven (HL7)

Applications of HL7: HL7 as a standard messaging protocol is used for electronic data interchange between healthcare/clinical applications and insurance applications for processing of payments. For sharing data between various disparate systems that may exist in the same healthcare institution. For transmitting clinical data captured by laboratory/radiology equipments to the healthcare applications.

Products

Patient Appointment Scheduling It is a system and method for dynamically scheduling appointments which significantly improves time management and efficiency for both Doctors and Patients Electronic Healthcare Record (EHR) It is a module to capture and process any medical record as in Symptoms, Prescriptions, Diagnosis, Reports etc. and electronically store, process and generate reports as and when required Hospital Outpatient Visiting (HOV) It helps the organization to effectively manage the Outpatient workflow. Its unique features of accommodating the different contents help the staff in quicker and effective documentation

Continued

Inpatient Kare4U takes into consideration of having a well placed and exhaustive inpatient module wherein focus is on having an in depth testimony of inpatient records Ancillaries Outpatient Pharmacy -The Outpatient module serves as an entry point to schedule an appointment with the Hospital Resident Doctor or Consultant Doctor for Medical Consultations and diagnosis. This module supports doctors to take better and timely consultation decisions by providing instant access to comprehensive patient information Lab Radiology/ Imaging

Promotional Aspects:

Press Conference

Advertisement in Newspapers & Magazines

Social Networking sites

Distributing pamphlets

Competitors

Ziqitza Health Care Limited Provide Medical emergencies that happen unexpectedly be at home, office or even while walking to buy groceries and can vary from a small injury to heart attack to a fatal road accident

E health point Unit operated by Healthpoint Services India (HSI) that provide families in rural villages with clean drinking water, medicines, comprehensive diagnostic tools, and advanced tele-medical services that bring a doctor and modern, evidence-based healthcare to their community

Porters five forces model

Big MNCs, Large Hospitals

Labs, Pharmacists, Small and large Clinics, Doctors, Ultra sound Centre

Power, IT, Cable Wires, Human Resource

THANK YOU