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UNITARIST APPROACH
Workplace conflict is seen as a temporary digression, resulting from poor management, employees who do not fit with the organisations culture or trade union activity. Trade unions are regarded as competitors for the employees commitment and cooperation. The underlying assumption is that it is to the benefit of all to focus on common interests and promote harmony. Conflict in the form of strikes, therefore, is regarded as not only unnecessary, but destructive. Advocates of the unitary approach seek a radical overhaul of the industrial relations system. Emphasis is on enterprise IR and direct negotiations with employees.
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UNITARIST PERSPECTIVE
Every workplace is an integrated and harmonious entity that exists for a common purpose.
Role of Management To provide strong leadership and good communications. Role of Employees Unions To be loyal to the organization and its management in recognition of their common objectives. Unions are seen to compete for the loyalty and commitments of employees. Conflict is not inherent in the workplace. Conflict is seen to be the result of faulty communications, the work of agitators or a failure of employees to grasp the commonality of interests.
Industrial Conflict
PLURALIST APPROACH
In contrast to the unitary approach, the pluralist approach sees: organisations as coalitions of competing interests, where managements role is to mediate among the different interest groups trade unions as legitimate representatives of employee interests stability in industrial relations as the product of concessions and compromises between management and unions.
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General Philosophy
Should not expect blind obedience or suppress any ideas or aims that conflict with their own. The aim is to reconcile Role of Management conflicting opinions and keep the conflict within acceptable bounds so that it does not destroy the enterprise. Unions Industrial Conflict
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Unions are viewed as the legitimate representatives of employee interests at work with the right to challenge the right to manage.
Conflict is inevitable and legitimate consequence of the variety of interests in the workplace.
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General Philosophy
Power
Unions
TRADE UNIONS
The old system of compulsory arbitration encouraged trade unionism. Union concerns have traditionally focused on pay rates, conditions of work and job security. Increasingly, however, unions are moving away from these bread and butter issues and adopting an approach of strategic unionism that includes industrial democracy, social welfare, training, industrial policy and taxation. Moreover, because most awards, determinations and industrial agreements set only minimum rates and conditions, unions also seek to negotiate above-award concessions from employers. Some unions see enterprise bargaining as being limited to just that.
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