PRESENTATION SKILLS

INSTRUCTOR QUALITIES

Subject Matter Expert(SME) Interpersonal/ Communication Skills Instructional Skills

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CRITERIA IN SELECTING A RESOURCE PERSON:

1. Must himself believe and exercise empowerment. 2. Expertise in subject matter. 3. Experience 4. Articulate 5. Approachable 6. Highly recommended by reliable sources
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INSTRUCTORS FUNCTIONS/ROLES: Facilitators of the learning process Resource expert Course Administrator Lecturer Input giver Trainer
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ROLES OF A TRAINER
Trainer as Strategic Change Manager Trainer as Designer & Manager of Learning Process

Trainer as Group Facilitator

T RAINOR/COACH R

Should tell what/how to do things Observe and give feedback ESEARCHER/RECORDER Get the facts Present logically CTOR/ENTERTRAINER Keep the interest level high Dramatize key points NSPIRATION/MODEL Serve as example of good behavior AVIGATOR/SUPERVISOR Set the right direction for participants

EFFECTIVE TRAINOR ROLES

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O VERSEER/SUPERVISOR
Manage the learning center Manage the time Manage the logistics EINFORCER/REWARDER Praise good performance Reinforce weak points

Desire to Instruct Ability to Teach Appearance Sensitivity Patience Attitude Tact

Knowledge of your Subject Communication Ability Enthusiasm Friendliness Courtesy Sincerity

DESIRE TO INSTRUCT
You can learn from others and profit from experience; you can, and will, grow professionally. It can be stated that you will be a more effective instructor when you develop the desire to instruct.

It is universally accepted that an individual does a better job when he has the internal motivation (desire) to do the job.

KNOWLEDGE OF YOUR SUBJECT

You grow mentally as you work to understand your subject and become more aware of the problems involved in it.

Association with others -- trainees, fellow instructors, and supervisors -- furthers your mental growth. Technical skills grow as you practice and present demonstrations in the use of equipment.

The best way to master a subject is to teach it.

ABILITY TO TEACH
Good instructors succeed primarily through study and hard work. Some possess in a greater degree than others do those traits which are desirable in an instructor, but this is only one factor in becoming a competent instructor.

How successful you are depends on the desire you have to develop your abilities to the maximum degree.

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ATTITUDE
A mental readiness for activity, your feelings towards
things, what you stand for, and the responsibilities you willingly assume are forces which determine the quality of your work and how much satisfaction and enjoyment you get from it. Tackle the instructional assignment determined to do the best possible job of teaching, and become engrossed in your work and find teaching a pleasure - and do a fine job. Teaching others can be a source of much pride in personal achievement and prestige. We benefit from our mistakes.

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Your attitude, not your aptitude, determines your altitude.

SENSITIVITY

Just as some electronic instruments have a control for sensitivity, so you must be sensitive to the constant changes in attitudes and behavior of your trainees. Spotting the various changes will become easier with practice, but dont become smug about it.

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ENTHUSIASM
I you are deeply interested in a group of ideas, a set of
facts, or a type of work you are more likely to get others interested.

When you see the value of what you are teaching, you teach with enthusiasm -- that is, your enthusiasm shows in voice quality, facial expression, and in general bearing and outlook.
Your trainees will almost certainly reflect a great deal of the same enthusiasm. Certainly, they are not going to get very steamed up about class work unless you act as though it is important.

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PATIENCE
You must realize that just as Rome was not built in a day, so you cannot do everything you plan to do for a trainee according to a strict and unchanging schedule. Delays, slow-placed learning often create morale and disciplinary problems which will tax your self-control severely. You must be patient and thus deal calmly with problems before they get too big for you to handle

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FRIENDLINESS
As a friendly person you like people, and are interested in
them as persons. You should avoid the sort of extreme familiarity which would interfere with your control of the trainees and with your judgment of their progress. Fortunately, an instructor can be friendly without being overfamiliar. Without taking the attitude of some instructors who act as though they hate the trainees, you can make the trainees feel that you are interested in them, and that you will be glad to give them help and guidance.

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COMMUNICATION ABILITY
It isnt enough for you to understand the ideas and
processes that are to bought. You must be able to get what you know across to trainees.

You need to vitalize what you teach (make it alive and meaningful) by relating it to their experience, their needs, and their interests.
You must learn to get down where the trainees are at the start of each lesson, and then lead them gradually toward more complete understanding and skill.

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Tact is defined as the ability to deal with others without giving offense. You have it when you know what is appropriate to do or say
when working with others. They react to you in a positive, friendly, and cooperative manner, The instructor who is tactful can get along with others -- at least when working with normal individuals. Teaching requires a considerable understanding of human nature and a lot of empathy with trainees as they face perplexing and difficult prelims. If you exercise tact, you will build a feeling of mutual confidence and understanding between yourself and your trainees.

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 A instructors physical appearance gives the trainees their first impression of him.

You should, therefore, be an example of neatness and cleanliness. Personal cleanliness in general is to be expected of all instructors.

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 The person who has it treats others politely and with consideration. It is an indication of ones respect for the essential dignity of others. As an instructor you should be just as courteous as you expect your trainees to be. The courteous instructor usually has courteous trainees.

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Sincerity is defined as honesty of mind or intention.

He takes the easy way out -- even by cheating. He doesnt really care about developing real quality; he is satisfied to fool others if he can. The sincere person is anxious to grow. He takes his responsibility seriously. Being sincere does not mean that you do not make mistakes, or that you will achieve the necessary results without struggle.

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Quotes to remember:
WHAT I HEAR WHAT I SEE WHAT I DO -I FORGET -I MAY REMEMBER -I UNDERSTAND

IF I MAKE A MISTAKE, I LEARN WHY AND UNDERSTAND BETTER

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MESSAGE STRUCTURE:

CLOSE
SINK LINK TELL
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SELL

SELL

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Principal benefit to audience High Emotional Impact Focus the attention High level of involvement Specific

TELL

Solutions Structure

Supporting Facts

What How When Where

Benefits Costs Resources

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LINK

Seek from the Audience

Comments Questions Objectives

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SINK

Address the concerns

Answers Statistics Examples Demonstrations

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CLOSE

End the Presentation with Impact

3 Positive Conditions

Summary Seek concrete action

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All questions answered No more outstanding issues Clear support signals

GOOD PRESENTATION Well-modulated voice Professional appearance Time Management Knowledge of subject matter

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GOOD PRESENTATION
CONTENT Organization Language relevance to the audience Knowledge of the subject matter Clarity of the objective PROCESS Voice- variability, Intonation Non-verbal, appropriate gestures, facial expression Body movements Blocking use of Audio-visual aids Sensitivity to the audience

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PRESENTATION GUIDELINES:
1.

Success depend on whether audience needs are met.

Have clear and specific objectives persuade audience to hear, understand, believe, accept or act. Plan and prepare organization, content and delivery Establish credibility and be persuasive. Be efficient in delivering.

2.

3.
4. 5.

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PRESENTATION STRATEGIES:
Getting & Keeping Audience Attention:

Address need, concern or worry item

Use anecdotes, humor Present reliable statistics Use presentation aids Make audience work (games, warm-up, exercise, cases, etc.)

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PRESENTATION STRATEGIES:
BONDING WITH AUDIENCE: Show respect by active listening, inviting questions/comments Keeping relax Dont appear hurried, smile & pause often Do not embarrass Be modest and humble Be courteous with after-session discussions.

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PRESENTATION STRATEGIES:
ESTABLISHING CREDIBILITY: Create favorable initial impression as someone who knows what you are talking about. Use appropriate anecdotes to reinforce your representations of expertise (prefer use of we, they) Supply details & supporting information Be accurate
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PRESENTATION STRATEGIES:
IMPRESSIVE DELIVERY: Radiate authority, self-assurance of situation well in hand, poise Be confident, Take charge at the start. Dont open with apologies or call attention to mistakes. Get involved. Mention a little known fact about speakers connection with subject.

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PRESENTATION STRATEGIES:
IMPRESSIVE DELIVERY: Communicate well. Choose appropriate organization, content & delivery techniques. Make voice expressive (friendly & energetic) Use gestures, facial expressions & eye contact meaningfully)
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PRESENTATIONS:
USED VISUAL AIDS TO: 1. 2. 3. 4.
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Communicate Ideas Understand Problems Sell Programs Better Decisions

THINK VISUAL
80% of what we retain in our minds comes from visual stimuli. Good visual aids attract audience attention, arouse interest, amplifies & clarifies meaning, and promotes understanding of subject presented.
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VISUALS CHECKLIST

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Spelling Consistency of Terms Usage Visual Elements of Balance Audience Profile Alignment Conciseness Cohesiveness Color Selection Picture Reinforcement

COMMON PITFALLS TO SUCCESS AS AN INSTRUCTOR:

Taking short-cuts Not explaining the whys Unorganized approach Making assumptions Failing to prepare Not setting high standards Not adhering to standards Lack of time Lack of preparation Lack of patience Lack of follow-through Lack of consideration

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