Epiplex 500

Automated Training
Content Creation

StratBeans Consulting
Confidential and Proprietary www.stratbeans.com
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Content
 Introduction
 Epiplex Customers
 Customer Benefit Realised
 How Epiplex Works
 Enterprise Problems Tackled With
Epiplex
 Cost Savings
 Quality Improvements
 Operational Benefits
 Summary
 System Requirements
 Contacts

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Introduction
Few Recent Clients

Addressing Needs of
Global customers

- Epiance has more than

250 clients in Global 2000
co.s

- StratBeans Consulting
promoted by IIM -A alumni is
knowledge partner of
Epiance

- Technology development
and support backbone is
located at Bangalore in India
and provides 24* 5 support
in all geographies
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Introduction
 Epiance was founded in 2001
• Initially Epiplex Business Process Platform 500 was developed as Automated
Process Documentation and Training solution
• Epiance provides process solutions to enterprises in a wide range of industries.
Helping customers reduce costs, establish internal best practices, and increase ROI
in all enterprise applications
• by making process applications more efficient and
• by mirroring user best practices throughout the enterprise in the fastest time possible.
• The company won most innovative company award in 2007 from Microsoft
corporation
 Stratbeans Consulting was founded in 2005
• It is a Knowledge Management Systems company run by IIM Ahmedabad Alumni
• Stratbeans consulting with office in India (Gurgaon) and USA (Houston, Texas)
offers several IT products and services
• In 2006 StratBeans consulting and Epiance started working together as knowledge
partners
• Together the two companies have provided a sharp focus to several domains

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Epiplex Introduction
 Enterprise enabling platform for training/assessment
generation and knowledge transition
 Epiplex captures all application systems non intrusively
• All applications including Web applications, Java applications, Desktop
applications and mainframe terminal emulators
 Auto-generated Documents give step by step process
description in
• MS Word Format
• HTML format
• PPT format
• XML format etc
 Auto-generated simulations re-play the process
• Simulation allows users to click on the real screens and perform process
steps
• Guidance is provided automatically if some step is not performed correctly
 Two categories of assessments (Procedural and question bank
based)
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Customer Benefits Realized
 Hartford, a large P&C insurance company used to deploy separate training
applications
• saving over $1M a year by avoiding deployment costs and saving 80+% time
using epiplex development tools.
• In most cases, subject matter experts develop the simulations and
documentation for them

 Aetna had wide variation 100-200%, in their claims processing centers.

• Although they have many management tools, but they could not identify the root
cause of the variation.
• They are using Epiplex software to capture, in detail, how the claims processors
are doing their jobs to identify the root cause of poor performance.

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 How Epiplex Works
 Epiplex is Installed on the computer from where a business process is accessed for
following tasks

WORK FLOW MODELING

• Workflow Model can be drawn for target process/ sub-processes
• OPTIONALLY – we package advanced process modeling tool with epiplex
PROCESS CAPTURE:
• SME demonstrates the target business process/ sub-process
• Several applications can be a part of process demonstration
• The process and underlying operating system traffic is captured automatically
• Voice instructions are also captured along with screen activity
PROCESS EDITING:
• Voice annotations can be added to steps
• New steps may be added, existing ones modified or deleted
• Sticky notes callouts etc can be attached to screen images
CONTENT CREATION:
• Three types of content come out( Documents, Simulations, Cue Card)
• Self paced training modules and SOPs are created
• The test results can be published to supervisor email or a web database
INTEGRATED PROJECTS

QUESTION BANKS

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Epiplex Home Page

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WORKFLOW MODELING:SEQUENCE
YOUR CAPTURES

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INT EGRAT ED P ROJ ECT
: BUILD BUS INE SS LOG IC /
SCENAR IOS

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Pack Utility

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 Content Aggregation
 Presentation Editor
 Allows the developer to sequence and functionally group content
(epiSimDoc and Assessment output)
 Allows combining repurposed third-party content with epiplex output.
 Presents all such content as dynamic HTML and within the easy-to-
use epiLearn environment.

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13
 Assessment
 Assessment Editor
• Create a question bank and tests for learners in different
categories and levels.
• The Question Bank lets you create a reservoir for all your
questions.
• Multiple tests based on categories and sections can be
created for the learner.
• Tests are stand alone Dynamic HTML files

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15
Assessment

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 Collaborative Development
 ERMS
 The Enterprise Repository Management System (ERMS) is a web-
based application that facilitates collaborative authoring
 All editors can read from and write to ERMS their respective
authoring and output files
 The configuration management system of ERMS manages multiple
versions of files.
 The integrated workflow management system notifies authors
through mail when files of interest are checked into ERMS

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ERMS

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Enterprise Problems Tackled
With Epiplex
 Ensuring Consistency in performance
 Coping with attrition
 Replicating Best Practitioners Performance Enterprise wide
 Improving quality of Training content
 Training Large Teams repeatedly
 Reducing Cost of training
 Reducing Cost of Assessment
 Better utilisation of SME avilability

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Cost Savings
 Content creation could become faster at-least 80 % manual work can
be addressed
 Reduction in Time and Cost of Training and Support, potentially by 50-
70%
 SMEs would be used more efficiently, in lesser time more elaborate
documentation would be possible with better annotations
 Training time would go down for new hires
 Similar audio visual content requires expensive flash programmers
 Since the content can be distributed through multiple channels
• it should reduce the training cost by creating several self paced training
modules
 The total transition cycle time can be reduced with faster knowledge
transfer
 Total T&L cost can be reduced by improved knowledge transfer and
lesser travel required during transitions

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Quality Improvements
 Structured templates enforce document standardisation
 Maintainability of the content increases
 Shortcuts and better ways of doing a process can be recorded
 Guided feedback in Simulation reinforces correct path
understanding in the business process
 Simulations helps in benchmarking the best performer
performance
 Associate performance goes up due to better assimilation of
knowledge and skills in the simulated environment

 Security features
• data and image masking are done easily
• application that should not be captured are isolated

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Operational Benefits
 Three levels of support is provided on 24x 5 basis
 17 languages supported
 Better ease of use implies minimal training for Epiplex deployment
• Epiplex is well suited for business users, minimal technical skills needed
 Collaborative features are available for content development
 The content can be easily deployed on the web
 Epiplex complied with SCROM and AICC standards and therefore the
content can be integrated into learning management systems if needed
 Can scale later
• To include Process Variance Analysis through ERMS and Analyser suite of
Epiplex
• To include ERMS for content management, version control and collaboration
• To include live in application support and contextual help

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Summary

 Epiance performance solutions and capture agent dramatically

reduce cost to develop and improve quality of people, process
performance resulting to adherence to policy

 Epiance technology is proven across a wide range of customers,

applications, processes, and configurations and can be used with
confidence

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System Requirements

-Hardware Requirements
-Software Requirements

Confidential and Proprietary 24

System Requirements:
Hardware

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System Requirements:
Software

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Contact
StratBeans Consulting
http://www.stratbeans.com/products
episupport@stratbeans.com
+91 9899970269

Ask us for FREE demo and trial

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